Initiative will expand access to mental healthcare through the ease and convenience of virtual care

Amwell® (NYSE: AMWL), a national telehealth leader, today announced the launch of “Mind Your Mind” a new mental health initiative designed to raise awareness for mental health issues and help people receive care via a licensed therapist or psychologist through the award-winning Amwell mobile app or desktop experience, at a low cost. As part of this initiative, Amwell is partnering with actress, singer, and mental health advocate Ashley Tisdale and additional social influencers to offer a limited-time promotion ($10 first visit) to people who use the exclusive coupon codes including ASHLEY10 from Dec. 2021 through Feb. 2022.

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According to the National Alliance on Mental Illness (NAMI), the demand for mental health services has greatly increased due to the pandemic, yet many people across the country are still unable to get access to reliable mental health services, especially those in less advantaged communities. This need is expected to worsen over the holiday season and beyond. NAMI reports 64 percent of people with an existing mental illness say that the holidays make their condition worse. This is where virtual visits with board-certified, licensed therapists and psychologists can play a huge role.

“I’ve been very open about my mental health journey,” said Ashley Tisdale, actress and singer. “For me, talking about what I’m going through is one way I can deal with how I’m feeling and make stress or anxiety more manageable, which is why I’m excited to be partnering with Amwell. For those who haven’t yet found the right therapist or may be having a hard time building in-office therapy into their schedules, Amwell’s online therapy visits could be a game-changer. It’s amazing the difference even a single visit can have for people who need care, so I’m happy to help spread the word.”

With the Amwell website or mobile app, users can see a licensed mental health professional for their behavioral health needs, from the privacy and comfort of home. The online therapy services offered on Amwell’s platform are available nationwide and include a vast network of psychologists, social workers, and other providers in other mental health disciplines to ensure each patient can receive care from a mental health professional who fits their unique needs. Each therapist is licensed to practice in their state and trained in prevention and treatment techniques via telehealth.

“We are in the midst of a behavioral and mental health crisis with anxiety, isolation and emotional fatigue deepening and spanning all ages, races and socioeconomic levels,” said Dr. Lindsay Henderson, Psychologist and Director of Psychological Services at Amwell. “The COVID-19 pandemic has exacerbated our mental health epidemic and coupled with the winter months, which have a tendency to bring about common issues ranging from loneliness to seasonal affective disorder (SAD), it’s more important than ever that we prioritize our mental health. Amwell’s virtual therapy services are a great option for patients looking to speak to a provider quickly, conveniently and at a low cost.”

For those interested in learning more about mental health services and online therapy visits available on Amwell, please visit the App Store or Google Play to download the Amwell app or go to https://go.amwell.com/amwell-therapy/ashley/ to learn more and get started. To receive your first visit for just $10, enter the code ASHLEY10 at the time of your visit.

About Amwell

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. For more information, please visit https://business.amwell.com/.

American Well, Amwell, Converge and Carepoint are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

Forward-Looking Statements

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “will,” or “would,” or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: weak growth and increased volatility in the telehealth market; inability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; and other factors described under ‘Risk Factors’ in our Form 10-K filed with the SEC on March 26, 2021. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.

Lindsay Sharifipour Lindsay.sharifipour@amwell.com

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