Location technology specialist, TomTom (TOM2), today released the
TomTom Traffic Index, a report detailing the traffic situation in
2020 in over 400 cities in 57 countries. Although the ranking of
the world’s most congested cities has shifted very little from
2019, the big change is how far congestion levels have fallen due
to the global pandemic. Out of the 416 cities included in the
Index, 387 saw a significant decrease (average of 21%) in
congestion, and an astonishing 28% average decrease in congestion
during rush hours, bucking a trend that has seen congestion
increase by an average of 2-3% year-on-year.
TomTom’s traffic data, which is powered by 600
million connected devices, is an authoritative indicator of people
movement, economic activity levels, global trade, and so much more.
Since the onset of the Covid-19 pandemic, TomTom’s traffic insights
have been used by analysts, corporations, and the media to explain
a world in flux.
As well as ranking cities from the most to the
least congested, the TomTom Traffic Index report provides
incredible data insights into how the global pandemic changed
mobility through engaging and interactive visuals.
Ralf-Peter Schäfer, TomTom’s Vice President of
Traffic and Travel, said: “Last year, we announced that global
congestion levels in 2019 had increased for the ninth consecutive
Traffic Index. In 2020, we saw a vastly different picture. From
lockdowns to closed borders, people movement changed – and it
changed very fast.”
However, TomTom’s experts don’t expect the roads
to stay so uncongested unless there’s a concerted and deliberate
change in driver behavior, supported by policy makers and,
importantly, employers. Although the global pandemic has created an
opportunity to change traffic forever, will people embrace the
shift in mobility and take a new path towards a cleaner,
congestion-free future? For example, an end to the rush hour could
even be possible through flexible working hours, working from home,
and a smart approach to using traffic data to determine the best
times to travel.
Schäfer continued “Although traffic congestion
was down in 2020, it’s not going to become a trend unless we take
action. We might even see traffic levels shoot up again as people
get back to work and back into old routines. That’s why now is the
time that city planners, policy makers, employers – and drivers –
must take stock of what they will do to make the roads less
congested in the future.”
- Moscow, Russia: 54% congestion level
- Mumbai, India: 53%
- Bogota, Colombia: 53%
- Manila, Philippines: 53%
- Istanbul, Turkey: 51%
- Bengaluru, India: 51%
- Kyiv, Ukraine: 51%
- New Delhi, India: 47%
- Novosibirsk, Russia: 45%
- Bangkok, Thailand, 44%
The full ranking.
Escapes from our capital
citiesIn 2020 we observed the mass exodus of people from
capitals across Europe. The day before second lockdown was the most
congested day in Athens and London in 2020.
Meanwhile in Paris, traffic jams reached a record length.
Paris, 29 October, 18:00 – 142% London, 4
November, 17:00 – 104% Athens, 6 November, 18:00 – 123%
Notes to editors
TomTom’s predictions for the future of
trafficTomTom explores what the future of traffic will
look like on the TomTom Blog. Imagining a new world
just a few years from now, where the results of the
traffic experiment that was 2020 have become reality. The
article outlines future scenarios and explores the
steps we can take to achieve them.
The TomTom Traffic Index report is
onlineAt tomtom.com/TrafficIndex, people can discover
where their city ranked in 2020, how congestion changed
month-by-month and year-on-year. They can see the most congested
days, and even most congested hours of the day – and work out the
best times to travel. For the first time, the Traffic Index website
has country pages: explorable snapshots of the traffic situation in
What is the Congestion Level
percentage?Congestion Level percentage is the extra travel
time a driver will experience when compared to an uncongested
A 53% congestion level in Bangkok, for example, means that a
30-minute trip will take 53% more time than it would during
Bangkok’s baseline uncongested conditions.
You can turn this 53% into travel time through simple
calculations.First: 0.53 x 30 mins = 15.9 mins extra
average travel time.Second: 30 mins + 15.9 mins =
45.9 mins total average travel time.
We calculate the baseline per city by analyzing free-flow travel
times of all vehicles on the entire road network – recorded 24/7,
365 days a year. This information allows us to also calculate, for
example, how much extra time a driver will spend in traffic during
rush hour in Bangkok.
We perform calculations for all hours of each day, so you can
see congestion levels at any time in any city, including morning
and evening peak hours.
What is TomTom
Traffic?Analyzing real-time incidents and congestion to
predict traffic before it happens, TomTom’s Real-Time
Traffic makes TomTom navigation software more accurate with
enhanced route calculations and accurate estimated times of arrival
(ETA). That’s why TomTom is the market leader, with its traffic
technology in millions of cars on the road around the world. TomTom
Traffic knows the road ahead, saving time, fuel and stress for
drivers, fleet and logistics providers, on-demand services (ride
hailing, food delivery), and traffic management services.
TomTom is the leading independent location technology
specialist, shaping mobility with highly accurate maps, navigation
software, real-time traffic information and services.
To achieve our vision of a safer world, free of congestion and
emissions, we create innovative technologies that keep the world
moving. By combining our extensive experience with leading business
and technology partners, we power connected vehicles, smart
mobility and, ultimately, autonomous driving.
Headquartered in Amsterdam with offices in 30 countries,
TomTom’s technologies are trusted by hundreds of millions of people
For further Information:
Investor Relations: email@example.com
_____________________________* Of the representative 416 cities
in 57 countries that the TomTom Traffic Index features in the
A photo accompanying this announcement is available at