EasyVista Positioned in Gartner Magic Quadrant for IT Service Management Tools for Ninth Consecutive Year
12 Octobre 2020 - 4:20PM
Business Wire
EasyVista is proud of its continued commitment
to deliver a no-code, low-overhead ITSM tool for organizations
amongst various levels of I&O maturity
EasyVista Inc., a global software provider of intelligent
service automation solutions for enterprise service management and
self-help, announced today its inclusion in the 2020 Gartner Magic
Quadrant for IT Service Management (ITSM) Tools. EasyVista was
positioned as one of 11 companies to be included in the Magic
Quadrant research, which profiles vendors in the enterprise ITSM
tool market to help I&O leaders align them against their
current and future IT roadmaps. This is the ninth consecutive year
EasyVista has been recognized.
“We believe the commitment to innovation to drive our customers’
digital transformation, continued focus on customer success and
strong sales execution have been validated by EasyVista’s
recognition in the Gartner Magic Quadrant for ITSM Tools this
year,” said EasyVista’s Chief Revenue Officer of North America Evan
Carlson. “Our vision of service automation that supports the
rapidly transforming workplace while ensuring a low total cost of
ownership has never been more relevant and necessary. We are proud
to be recognized in the report amongst other selected ITSM
vendors.”
“EasyVista’s EV Self Help solution, combined with its
comprehensive enterprise service management platform, provides the
end-to-end customer experience this market demands,” added Carlson.
“As organizations have had to further optimize costs and transform
service in and outside of IT, we are delighted to have been able to
grow revenue and invest in our customers’ future.”
To download a complimentary copy of the full 2020 Gartner Magic
Quadrant for ITSM Tools report, visit: 2020 Gartner Magic Quadrant
for IT Service Management (ITSM) Tools.
Source: Gartner, “Magic Quadrant for IT Service Management
Tools,” Rich Doheny, Keith Andes, Mark Cleary, 6 October 2020.
Previous titles included “Magic Quadrant for IT Service Support
Management Tools.”
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner’s research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About EasyVista
EasyVista is a global software provider of intelligent service
automation solutions for enterprise service management and
self-help. Leveraging the power of ITSM, Self-Help, AI, and Micro
Apps to create customer-focused service experiences, EasyVista has
helped companies improve employee productivity, reduce operating
costs, and increase customer satisfaction. Today, EasyVista helps
over 1,500+ enterprises around the world to accelerate change,
empowering leaders to better serve their employees and customers
across financial services, healthcare, education, manufacturing and
other industries. Learn more at www.easyvista.com
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Erika Troconis-Rodell etroconis-rodell@easyvista.com