Ipsos: Investment in leading feedback technology to promote technological innovation and business excellence
24 Juillet 2019 - 10:42PM
Ipsos: Investment in leading feedback technology to promote
technological innovation and business excellence
New-York and Paris, July 24th 2019 – Questback, a global
technology leader in employee and customer experience management
has entered into a strategic investment agreement with Ipsos. The
agreement will help customers of both companies leverage the power
of continuous listening, transparent dialogue and meaningful action
in order to innovate and stay competitive in an increasingly
digitized world.
Questback technology touts a robust and scalable platform that
integrates experience data into core company systems – making
feedback an essential part of an organization and capturing
experiences and insights from employees and customers to drive a
high-performance culture that translates into larger profits and
cost-savings.
Ipsos will leverage the Questback platform to enhance its own
market research offerings to bolster the experience of clients all
over the world.
“We are excited to deepen our relationship with Ipsos and to
support them with our best-in-class technology,” said Questback CEO
Frank Møllerop. “We live in a dynamic business market replete with
innovation and disruption. This investment provides us with the
capability to drive innovation, excellence and change in the market
research sector while significantly advancing the capabilities of
our technology.”
“Questback has a leading technology platform that can be easily
scaled and deployed. We are delighted to reinforce our partnership
with Questback taking a 10% share through a capital increase. Ipsos
is keen to demonstrate to our clients that employee and customer
feedback should be widely and easily available across the entire
organization”, said Laurence Stoclet, Ipsos Deputy CEO.
ABOUT QUESTBACK
Questback is the enterprise platform for Experience Management
that helps organizations capture critical insights from their
employees, customers and the market. Using experience data and
cutting-edge AI technology, Questback helps foster high-performing
employees, convert leads, create high-value customers, build brands
and increase profitability. Questback’s flexible cloud offering
allows organizations to easily integrate real-time experience data
and social listening into their existing software solutions,
including systems like Salesforce and Microsoft Teams. Founded in
2000, Questback’s worldwide offices offer a breadth of expertise to
customers across the globe, including complex privacy, compliance
security and modern cloud-based architecture. For more
information, please visit www.questback.com or follow us on
Twitter, Facebook or LinkedIn.
ABOUT IPSOS
Ipsos is the third largest market research company in the world,
present in 90 markets and employing more than 18,000 people.
Our passionately curious research professionals, analysts and
scientists have built unique multi-specialist capabilities that
provide true understanding and powerful insights into the actions,
opinions and motivations of citizens, consumers, patients,
customers or employees. Our 75 business solutions are based on
primary data coming from our surveys, social media monitoring, and
qualitative or observational techniques.
“Game Changers” –our tagline –summarises our ambition to help
our 5,000 clients navigate with confidence our world of rapid
change.
Founded in France in 1975, Ipsos is listed on the Euronext Paris
since July 1st, 1999. The company is part of the SBF 120 and the
Mid-60 index and is eligible for the Deferred Settlement Service
(SRD).ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP
www.ipsos.com
- 190724 - Questback investment agreement FINAL