Kohl's Expanding Amazon Returns Program to All Stores
23 Avril 2019 - 04:06PM
Dow Jones News
By Colin Kellaher
Kohl's Corp. (KSS) on Tuesday said it will now accept returns
for Amazon.com Inc. (AMZN) customers at all of its stores as the
department-store operator deepens its ties with the online retail
giant.
Kohl's and Amazon in 2017 launched a pilot of the returns
program, under which Kohl's accepts eligible Amazon items without a
box or label and returns them to Amazon at no charge to the
customers.
Kohl's, which currently accepts Amazon returns at 100 stores in
the Los Angeles, Chicago and Milwaukee markets, said it will roll
out the program to all of its more than 1,150 locations in 48
states.
Hosting Amazon returns is bringing a return to Kohl's, retail
industry newsletter Retail Dive reported earlier this month, citing
data from Earnest Research, which found that sales, transactions,
and customer growth at Kohl's stores in Chicago outpaced the same
metrics nationwide for 2018 after the stores began taking Amazon
returns.
Menomonee Falls, Wis.-based Kohl's last month said it would
carry Amazon products in more than 200 stores, expanding that
program from 30 locations. As part of the expansion, Kohl's said it
would offer a greater assortment and do away with the shop-in-shop
concept, instead displaying the products in more of a self-service
environment.
Shares of Kohl's jumped more than 8% to $73 in early trading
Tuesday.
Write to Colin Kellaher at colin.kellaher@wsj.com
(END) Dow Jones Newswires
April 23, 2019 09:51 ET (13:51 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
Amazon.com (NASDAQ:AMZN)
Graphique Historique de l'Action
De Fév 2024 à Mar 2024
Amazon.com (NASDAQ:AMZN)
Graphique Historique de l'Action
De Mar 2023 à Mar 2024