By Andrew Tangel, Andy Pasztor and Doug Cameron
A senior Boeing Co. pilot told a colleague he unintentionally
misled federal regulators about a key system on the plane maker's
737 MAX, according to a transcript of instant messages reviewed by
The Wall Street Journal.
In the exchange, from 2016, Mark Forkner, then Boeing's chief
technical pilot for the MAX, and a colleague named Patrik
Gustavsson appeared to be discussing the plane maker's modification
of a flight-control system known as MCAS so that it worked in
low-speed situations, with increased power. The messages also
appear to touch on problems with a flight simulator.
"So I basically lied to the regulators (unknowingly)," Mr.
Forkner wrote, referring to the Federal Aviation Administration,
which at the time was in the process of certifying the 737 MAX as
safe.
Mr. Gustavsson replied: "it wasnt a lie, no one told us that was
the case."
David Gerger, an attorney for Mr. Forkner, said: "If you read
the whole chat, it is obvious that there was no 'lie' and the
simulator program was not operating properly. Based on what he was
told, Mark thought the plane was safe, and the simulator would be
fixed."
Mr. Forkner left Boeing in 2018 and now works at Southwest
Airlines Co. Mr. Gustavsson is still at the company. He succeeded
Mr. Forkner in his old role.
The MCAS system has been implicated in the two fatal crashes of
the 737 MAX in Indonesia and Ethiopia, which together claimed 346
lives.
The messages highlight issues pertaining to Boeing's goal for
smooth approval of the MAX -- as well as what pilots were told
about MCAS -- both topics that congressional investigators and
federal prosecutors are particularly focused on, according to
people familiar with the probes.
The pilots appeared to discuss Mr. Forkner's role in Boeing's
removal of references to MCAS from some manuals. After describing
the feature "running rampant" in the flight simulator, Mr. Forkner
wrote: "Oh great, that means we have to update the speed trim
description" in those documents.
Investigators have been looking into whether such an update
could have alerted FAA officials about the power of MCAS, or
possibly prompted the agency to mandate additional simulator
training for pilots on the new model. Boeing and airlines that
bought the MAX, especially the largest customer Southwest Airlines
Co., were determined to persuade the FAA that additional simulator
training wasn't required because MCAS was simply an offshoot of the
longstanding speed trim system previously approved by
regulators.
At the end of the exchange, where the aviators complain that
Boeing test pilots failed to alert them about the issues, Mr.
Forkner responded: "They're all so damn busy, and getting pressure
from the program."
The U.S. Department of Justice, working in conjunction with the
Federal Bureau of Investigation and the Transportation Department's
inspector general's office, is investigating how the 737 MAX
aircraft was developed and certified, according to people familiar
with the matter.
Boeing turned over the instant messages to the Justice
Department in February after discovering them, and then to the
Transportation Department's general counsel Thursday night, before
handing over the same information to congressional committees
investigating the MAX, according to a person familiar with the
matter.
The Justice Department was informed Boeing would hand over the
information to other agencies, this person added.
"We will continue to follow the direction of the FAA and other
global regulators, as we work to safely return the 737 MAX to
service," a Boeing spokesman said.
U.S. aviation regulators on Friday described the messages
between the two Boeing employees as "concerning" and that they were
brought to their attention Thursday, even though the aerospace
giant had discovered them "some months ago."
FAA Administrator Steve Dickson said in a letter to Boeing Chief
Executive Dennis Muilenburg on Friday that he expected an immediate
explanation of the contents and delay in disclosure, according to
the agency.
A Boeing spokesman said the company timely produced Mr.
Forkner's IM documents to the appropriate authorities.
The rebuke by the FAA comes as the agency and other regulators
prepare to reassess the MAX following software and training changes
implemented in the wake of two fatal crashes that have grounded the
global fleet for more than seven months.
Boeing shares were recently down about 5%.
At Boeing, there was concern that turning over the documents to
the Transportation Department and the FAA would be inappropriate
since those agencies are subject to the criminal investigation that
is focused as well on Boeing, said the person familiar with the
matter.
The FAA said on Friday that it had shared the document with
Congress, with Mr. Muilenburg due to testify before a House
committee on the MAX on Oct. 30. The agency said it planned to
provide additional documents to lawmakers later Friday.
In preparation for the hearing at the end of the month, the
House Transportation and Infrastructure Committee has collected
hundreds of thousands of pages of documents from Boeing. Many of
those documents deal with the FAA's certification of the 737 MAX
but none of them have been made public so far. Committee staffers
have been negotiating with Boeing's lawyers about making some of
the documents public at the hearing, according to people familiar
with the matter. No final agreement has been reached.
Write to Andrew Tangel at Andrew.Tangel@wsj.com, Andy Pasztor at
andy.pasztor@wsj.com and Doug Cameron at doug.cameron@wsj.com
(END) Dow Jones Newswires
October 18, 2019 15:35 ET (19:35 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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