Travelers Uses 3-D Technology from HOVER to Help Make Property Damage Inspections Quicker and Safer
16 Septembre 2019 - 3:00PM
Business Wire
The Travelers Companies, Inc. (NYSE: TRV) today announced it is
using HOVER to assist in assessing property damage. HOVER’s
technology transforms smartphone photos of any property into an
accurate three-dimensional (3-D) model, gathering precise
measurements of a building’s exterior, including its roof, siding
and windows.
Travelers claim professionals can use HOVER to easily inspect
damages without the risks that come with climbing ladders, and
policyholders can use HOVER to submit their information without
having to schedule an on-site inspection.
“Our focus is always on getting our customers’ lives back to
normal as quickly as possible after a loss, and we’re continuously
looking for new ways to enhance their experience with us,” said
Nick Seminara, Executive Vice President of Claim Services at
Travelers. “Using HOVER’s technology allows us to do just that —
providing a faster and easier claim process for our customers and a
safer environment for our employees. We are pleased to be working
with the HOVER team and look forward to identifying other
applications for their platform throughout our organization.”
Travelers began a pilot program with HOVER in November 2018 and
has conducted more than 50,000 inspections with the technology for
both its personal and business insurance customers.
A.J. Altman, Founder and Chief Executive Officer of HOVER, said,
“Travelers continues to be at the forefront of innovation in the
property casualty insurance industry. Their risk management
expertise combined with their use of new technologies is driving
better customer experiences. We are thrilled to work with an
exceptional partner like Travelers that sees the value in having
the most current, accurate and complete property data package to
resolve claims.”
Travelers has recently made other digital enhancements to its
claim process, such as enabling live chat features, conducting
video estimates and providing claim payment capabilities through
services like PayPal. The company also utilizes an extensive fleet
of drones to assess property damage, which expedites inspections,
payments and repairs for its customers while helping to protect its
claim professionals. One of the largest commercial users of drones
in the United States, Travelers has more than 700 FAA-certified
drone pilots.
For more information about Travelers Claim Services, visit
travelers.com/claims.
About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider
of property casualty insurance for auto, home and business. A
component of the Dow Jones Industrial Average, Travelers has
approximately 30,000 employees and generated revenues of
approximately $30 billion in 2018. For more information, visit
www.travelers.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190916005451/en/
Media: Matt Bordonaro, 860.277.7014
mbordona@travelers.com
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