JCP&L offers a variety of assistance
programs and payment plans to help eligible customers
HOLMDEL,
N.J., June 11, 2024 /PRNewswire/ -- Jersey
Central Power & Light (JCP&L), a subsidiary of FirstEnergy
Corp. (NYSE: FE), is teaming with the New
Jersey Board of Public Utilities (BPU) to promote Utility
Assistance Awareness Week, which runs from June 10-14.
Residential customers of JCP&L who are having difficulty
making ends meet are encouraged to contact their utility now to
enroll in payment plans or to receive referrals for bill assistance
programs. Establishing an affordable payment arrangement or
obtaining assistance can help keep balances manageable.
Jim Fakult, President,
JCP&L: "We understand customers may be facing
financial hardship due to any number of factors that can place a
major strain on household budgets. Electricity is a vital service
to even the most basic standards of living, and our teams are here
to help our customers understand and apply for assistance programs
they qualify for to relieve some of that worry."
Programs customers may be eligible to participate in
include:
- The Universal Service Fund (USF) Program:
Income-eligible customers may receive a monthly bill credit and may
also be eligible for utility debt forgiveness. To learn more about
eligibility requirements or to apply, call 1-866-240-1347 or visit
the DCAid screening tool.
- The Low-Income Heating Energy Assistance Program
(LIHEAP): This program may help low-income customers meet home
heating and medically necessary cooling costs. To learn more about
eligibility or to apply, call the LIHEAP hotline at 1-800-510-3102
or visit the DCAid screening tool.
- The Payment Assistance for Gas and Electric (PAGE)
Program: The PAGE program assists income-qualified households
who are in a temporary financial crisis and need electric and/or
gas payment assistance. To learn more about eligibility or to
apply, call 1-866-657-4273 or visit njshares.org.
- NJ SHARES: NJ SHARES is a non-profit organization that
provides assistance to income-eligible New Jersey households in paying their utility
bills. To learn more about eligibility or to apply, call
1-866-657-4273 or visit njshares.org.
- Lifeline Utility Assistance: Lifeline is a program that
offers a $225 annual benefit to those
who meet the PAAD eligibility requirements or receive Supplemental
Security Income (SSI). To learn more about eligibility or to apply,
call 1-800-792-9745 or visit the Lifeline website.
- 2-1-1 Helpline: To find additional resources and
programs in your area, dial 211, text your ZIP code to 898211 or
visit the 2-1-1 website.
- Customers who have outstanding balances but do not qualify for
the above programs may be eligible for installment payment plans or
budget billing.
Residential customers are encouraged to
visit firstenergycorp.com/billassist and use a helpful
search tool to see which assistance programs could be available
based on their location, household size and income. JCP&L can
also offer a variety of payment arrangements for customers who
qualify. Customers may also call 1-800-662-3115 to speak with a
member of JCP&L's Customer Care team.
JCP&L serves 1.1 million New
Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union
and Warren. Follow JCP&L on X, formerly known as Twitter,
@JCP_L, on Facebook at www.facebook.com/JCPandL or online at
www.jcp-l.com.
FirstEnergy is dedicated to integrity, safety, reliability and
operational excellence. Its electric distribution companies form
one of the nation's largest investor-owned electric systems,
serving customers in Ohio,
Pennsylvania, New Jersey, West
Virginia, Maryland and
New York. The company's
transmission subsidiaries operate approximately 24,000 miles of
transmission lines that connect the Midwest and Mid-Atlantic
regions. Follow FirstEnergy online at www.firstenergycorp.com.
Follow FirstEnergy on X: @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.