So, when you think about giving back to the community in which we live and play and work and helping our
veterans, it couldnt get much better than being recognized by those two great organizations. So, give yourselves a great big round for that.
Thats really important. Of course, we had some great segment highlights and I thought Id touch on some of that as well, beginning perhaps with the
issuing segment. Again, no financials to report this morning, but a couple of things I want to share with you.
We continue the trend of setting some
records in our issuing business. Set two more records in the quarter, transactions, up 6.7 billion transactions, up about 9.8 percent. And, when you look at last week, I think Well, Citibank, Bank of America, JP Morgan, Chase all released
their earnings last week and all of them talked about their credit card volumes.
And, this number of 9.8 for us is transactions. As you know in our card
business, were more transaction focused. The banks are more volume focused. But, all of them reported volume increases in this same level of increase. Thats 7 and a half to about 10 and a half percent. So, another record month for
transactions.
We also set a record for accounts on file at roughly 640 million accounts on file. I think we had one and a half million when we went
public in 1983, so have come a long way in that 35 years or so.
Also, we had a great month with new business. I talked a little bit about one of them in
our call last month, but it actually happened the first week of the second quarter, and that is SunTrust. As many of you know, we already had SunTrust on our loyalty business in the issuing side, have been trying to get their consumer business for
decades, and the team was very successful in getting SunTrust signed up to an eight year agreement for their consumer and commercial business.
And, a lot
of people are working hard to get that converted in 2020. And, that is a huge win and a huge takeaway from the evil empire that we talk about all the time. So, that is a really, really, really big, big win.
I also talked, at one of our meetings, about the opportunity we had to get our second customer in Brazil. As you know, weve been struggling. We came out
of the chute, got the second largest retailer in the world right off the bat with Carrefour. Then we kind of struggled to get that second customer.
And,
we signed up that second customer, which is one of the largest asset managers in all of Brazil, online brokerage to putting out a credit card and theyve selected TSYS as their processor. So, a great win down in Brazil.
Also, and well talk a little bit more about this one toward the middle or end of August, but weve talked about Cap One and all the great business
that theyre bringing our way with the Walmart business and the retail business that were working on converting as well.
But, as a part of
that retail business thats coming our way, theres going to be this great opportunity to really boost the employment in Columbus around our call center operation and some of the work were going to be doing for them.
And, Keith and his team have been working hard, Rick, to get that done. I thinkI saw Keith a minute ago. Like middle, toward the end of August, right?
There will be a big announcement on that. Stay tuned. Big ribbon cutting and I dont want to steal any more thunder. But, thats a big deal.
Also, on the renewal front, like almost every month, every quarter, we had some pretty significant renewals in the quarter, Wright Express, WEX renewed their
agreement with TSYS, KVC in Ireland, one of our great customers in our international business, and of course Synovus right here in Columbus, our first customer, I guess ever. Theyre also our longest and largest TS1 customer.
And, a lot of people are working very hard to get them converted from TS1 to TS2 finally, which thats going on now. So, we extended that agreement and
expanded that agreement with Synovus to not only get their business going to TS2, but theyre also taking advantage of our customer service and digital engagement platforms. So, a lot of great renewals going on for the quarter in the issuing
business.
Moving on to consumer, Netspend, another pretty active quarter for them as well. On the new business front, AMC theaters. I know a lot of you
are familiar with it in Columbus. They bought Carmike and I think theyre the first or second largesttheyre either the largest or second largest movie theater chain in the country.
So, in our pay card channel, theyve signed them up to pay all of their employees around the United States through the Netspend pay card product. So,
that was a big win in the pay card channel.
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