Verizon’s 5G network most reliable for customers says national testing company
07 Février 2023 - 02:00PM
More and more U.S. customers continue to benefit from Verizon’s 5G
network, the most reliable in the nation, according to RootMetrics®
State of Mobile Union Report*. This comes on the heels of Verizon’s
network being named Most Awarded for Network Quality, 30 Times in a
Row by J.D. Power, the voice of the people**, and Verizon’s network
being undefeated for overall network performance in 95% of the
metro area tests Rootmetrics performed in the last half of 2022***.
Highlights from the report issued today include:
- Verizon is ranked most reliable 5G network for the fourth
consecutive testing period.
- Verizon showed a 31% increase in download speeds in metro tests
throughout the year.
- Verizon took home 85% of awards in major metropolitan markets
(747 awards out 875).
“We know customers count on us, and we work everyday to ensure
we deliver for them,” said Kyle Malady, EVP and President, Global
Networks and Technology for Verizon. “We will not slow down. In
fact, since this testing period we have ramped up our network
deployments and enhancements and now cover more than 175 million
people with our 5G Ultra Wideband service, and we expect to reach
200 million by the end of March.”
Verizon’s network successes underscore a relentless focus on
innovation and continued investment to provide the very best for
Verizon’s customers. Verizon’s award-winning network is
grounded on best-in-class spectrum position, extensive fiber
ownership, and the incorporation of advanced technologies deployed
from the core to the edge. The company’s multi-purpose,
network-building formula enables reliable, robust, secure, and
high-performing connectivity that can accommodate a variety of use
cases including mobility, private 5G networks and business
solutions, and fixed wireless access broadband for consumers,
businesses and public sector alike.
The results of this national test capture a moment in time of an
ever-changing network continuously evolving in this fast-paced
environment. Since testing for this report began, Verizon has been
deploying a full 100 MHz of C-band spectrum in many markets and
continues deploying mmWave in the areas with the densest population
(now covering 40,000 cell sites). Additionally, the company has
started moving traffic onto its 5G core, connected approximately 50
percent of its cell sites with its own fiber backhaul, began the
overhaul of its fiber IP core network that will allow quadruple the
data to flow through it, and deployed VRAN on more than 10,000 cell
sites.
Reliability and security don’t happen by accident and Verizon is
focused on continuing to enhance its network. In addition to making
5G more accessible to more people, Verizon continues to focus on
building out the advanced technologies that provide increased
security, reliability and customized experiences for
customers. Those advancements include:
- fully deploying the 5G core with Verizon’s proprietary cloud
platform built specifically for telco workloads,
- advancing the fiber network to handle exponential increases in
data traffic,
- continuing massive virtualization of the network to add
programmability and flexibility into the network,
- using artificial intelligence to drive reliability and
performance,
- continuing to develop edge computing capabilities to drive down
latency, and
- continuing to advance antenna configurations to drive speed and
efficiency.
* Based on most first place rankings in RootMetrics® 2H
2022 assessments of 125 metros. Experiences may vary. Not an
endorsement.
** Verizon is #1 for Network Quality in the Northeast
(tied), Mid-Atlantic, Southeast, North Central, West regions.
Verizon has also received the highest number of awards in network
quality for the 30th time as compared to all other brands in the
J.D. Power 2003-2022 Volume 1 and 2 and 2023 Volume 1 U.S. Wireless
Network Quality Performance Studies. Network Quality measures
customers’ satisfaction with their network performance with
wireless carriers. For J.D. Power 2023 award information, visit
jdpower.com/awards for more details.
*** Rankings based on the RootMetrics®
State of 5G in the US Report: 2H 2022. Tested with best
commercially available smartphones on three mobile networks across
all available network types. Your experiences may vary. The
RootMetrics award is not an endorsement of Verizon.
MEDIA CONTACT:Karen
Schulz864.561.1527Karen.schulz@verizonwireless.com
Verizon Communications (NYSE:VZ)
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