Ingenico Group adopts a customer-centric organization to support its global omnichannel acceptance leadership
23 Février 2017 - 5:41PM
Press
Release |
Paris, February 23, 2017 |
|
Ingenico Group (Euronext: FR0000125346-ING)
today announced the creation of two global customer-centric
Business Units that address the distinct needs of physical and
online retailers as well as banks & acquirers. It also
announces a new appointment in its North America leadership. With
these organizational changes1, Ingenico Group is well equipped to
expand its omnichannel capabilities globally.
Business Management: structure and Executive
Committee members
The global Retail Business Unit will help
large retailers and e-merchants follow consumers across sales
channels, expand their cross-border sales and increase their
conversion rate. It is uniquely positioned to provide a unified
customer experience across channels with a combination of payment
terminals, in-store and online payments services and omnichannel
payment solutions. The Retail Business Unit holds global end-to-end
responsibility for designing, building, selling and operating its
in-store, online and omnichannel payment solutions. It will expand
its global sales through its regional commercial teams.
- Pierre-Antoine Vacheron is named EVP, Retail Business
Unit. A seasoned executive, he previously was leading the ePayments
business and has been instrumental in creating rapid growth in this
area. Jacques Behr is named EVP, Deputy for the Retail
Business Unit. In particular, Jacques will focus on developing a
global go-to-market strategy across the SBU's product lines.
Jacques has a strong track record of expanding Ingenico's terminals
and in-store gateways' commercial footprint. Chloé Mayenobe
is named SVP, In-store EMEA, in charge of all commercial operations
for physical retailers in the region.
The global Banks & Acquirers Business
Unit will address banks & acquirers' needs to reduce the
total cost of ownership and the complexity of managing payments, as
well as the need to differentiate their offer to their merchants.
It will do so by leveraging the capabilities of Ingenico and Landi
- the Group's Chinese subsidiary - to offer a streamlined range of
terminals, and by delivering terminal solutions that add value for
merchants. The Banks & Acquirers Business Unit will cover a
complete scope of activities, from offer design to after-sales
services.
- Patrice Le Marre is appointed EVP, Banks & Acquirers
Business Unit. He will return from Singapore where he has spent the
last 5 years leading and tremendously growing the APAC & China
region. Jose Luis Arias, EVP Latin America, John
Tait, SVP APAC, and Luciano Cavazzana, SVP
EMEA, will lead the commercial operations in their respective
regions.
Jennifer Miles will join Ingenico as EVP,
North America during the 2nd half of July 2017 once she has honored
her contractual obligations to her former employer. With over 20
years of experience in the payment and financial services industry,
Jennifer is one of the most renowned executives in the payment
space. She started her career with Wachovia Bank, and spent the
last 16 years with Verifone in a number of global business lines
and regional leadership and executive capacities. With a
nearly 5-fold growth of revenues in the USA over the past 5 years
and over 80% market share in terminals in Canada, Ingenico has
demonstrated that it is uniquely positioned to serve North American
bankcard and retail customers, leveraging both Business Units'
products as well as ROAM, its Boston-based mobile payment solution.
Jennifer's unmatched knowledge of the complex US market will be of
tremendous value as Ingenico pursues its expansion in this region.
As Oscar Bello leaves the company, we want to thank him for his
numerous achievements during his 9-year tenure with Ingenico,
essentially spent leading and growing our Latin America
business.
Corporate Functions: structure and Executive
Committee members
Acquisitions Integration Management:
acquisitions form an integral part of Ingenico's growth agenda.
Ensuring their fast and efficient integration into the company is
essential to the realization of their contribution to Ingenico's
strategic and long term objectives. Jacques Guérin is
appointed EVP, Acquisitions Integration Management. This role will
be effective in July, as Jacques will initially focus on leading
North America until Jennifer Miles joins the Group.
All other Corporate Functions are unchanged.
Michel Léger, as EVP Innovation,
Nathalie Lomon, as EVP Finance & Legal, and
Martine Birot, as EVP Human Resources & Communications,
complete the Executive Committee membership.
"I am tremendously proud of our ability to
develop leaders from within and attract highly talented executives
from the industry who want be to part of our strategic growth
agenda", commented Philippe Lazare, Ingenico Group Chairman
& CEO. "This new operating model supports perfectly our
ambitions to become the indisputable global leader in omnichannel
payment acceptance. Customer-centric BUs that integrate offer
management, delivery and sales will help us deliver the most
relevant, innovative and cost effective products & solutions to
our customers in a timely fashion, whilst securing our
profitability."
1 Pending completion of the regulatory process
with the Works Council
About Ingenico Group
Ingenico Group (Euronext: FR0000125346 - ING) is
the global leader in seamless payment, providing smart, trusted and
secure solutions to empower commerce across all channels, in-store,
online and mobile. With the world's largest payment acceptance
network, we deliver secure payment solutions with a local, national
and international scope. We are the trusted world-class partner for
financial institutions and retailers, from small merchants to
several of the world's best known global brands. Our solutions
enable merchants to simplify payment and deliver their brand
promise.www.ingenico.com
twitter.com/ingenico
Contacts
CommunicationCoba TailleferExternal Communications
Managercoba.taillefer@ingenico.comT./ +33 1 58 01 89 62 |
InvestorsCaroline AlamyInvestor
Relationscaroline.alamy@ingenico.comT./ +33 1 58 01 85 09
|
|
Attachments:
http://www.globenewswire.com/NewsRoom/AttachmentNg/cded9e22-ce72-47a5-8d99-1ceaf79c2fc5