PEABODY, Mass., Feb. 8, 2011 /PRNewswire/ -- PHC, Inc., d/b/a
Pioneer Behavioral Health (NYSE Amex: PHC), a leading provider of
inpatient and outpatient behavioral health services, today
announced that it has been awarded an expanded contract to provide
enhanced access services to the Detroit-Wayne County Community
Mental Health Agency to operate as an entry point for any person
requiring information, care and services related to mental health
needs, concerns and challenges in Wayne
County, Mich. These activities are performed via Pioneer's
emergency call center operations in Detroit, Mich., and cover 60,000 consumers in
Detroit-Wayne County. This amendment increases
Pioneer's current contract from $2.8 million
to $4.2 million, a 50% increase annually, for a three-year
term which began in 2009 and runs through 2012.
Bruce A. Shear, Pioneer's
president and CEO, said, "We are pleased to continue and strengthen
our collaboration with the Detroit-Wayne County Community Mental
Health Agency and to continue providing superior services to their
clients. This contract extension and expansion reflects our
continued focus on excellent customer support. In addition,
Detroit remains a key growth
market for us and the 50% increase in revenue as well as margin
improvement for this contract demonstrates our successful efforts
to build upon our foundation to address current markets and expand
our presence to provide additional services."
Pioneer master's level clinicians and qualified customer service
representatives will welcome, screen, triage and link consumers to
professional services or provide general information and referral,
quickly and within optimum practice standards for the delivery of
care. In addition, new callers will receive eligibility
determination, and explanation, of applicable benefit plans or
coordination of existing benefits.
- Crisis calls are handled by certified clinicians via
arrangements with local emergency services. Professional assistance
is provided from the initial call until stabilization of the caller
or emergency service transfer is initiated.
- The Access Center provides services on a 24/7 basis and is
accessible across the local service area, regardless of where a
person enters the system. Callers may contact the Access Center
from most locations, including a residence, emergency room,
provider/government offices, shelters and warming centers.
- From the point of contact they will receive comprehensive
services, including screening for determination of level of care,
immediate clinical appointments, or acute care admission. All
callers will receive follow up calls within a reasonable time to
ensure that standards of care are met in the delivery of
services.
About PHC d/b/a Pioneer Behavioral Health
PHC, Inc., d/b/a Pioneer Behavioral Health, is a national
healthcare company providing behavioral health services in five
states, including substance abuse treatment facilities in
Utah and Virginia, and inpatient and outpatient
psychiatric facilities in Michigan, Pennsylvania, and Nevada. The Company also offers internet and
telephonic-based referral services that include employee assistance
programs and critical incident services. Contracted services with
government agencies, national insurance companies, and major
transportation and gaming companies cover more than one million
individuals. Pioneer helps people gain and maintain physical,
spiritual and emotional health through delivering the highest
quality, most culturally responsive and compassionate behavioral
health care programs and services. For more information, visit
www.phc-inc.com.
Statement under the Private Securities Litigation Reform Act
of 1995
This press release may include "forward-looking statements" that
are subject to risks and uncertainties. Forward-looking statements
include information about possible or assumed future results of the
operations or the performance of the Company and its future plans
and objectives. Various future events or factors may cause the
actual results to vary materially from those expressed in any
forward-looking statements made in this press release. For a
discussion of these factors and risks, see the Company's annual
report on Form 10-K for the most recently ended fiscal year.
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Contact:
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PHC, Inc.
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Bruce A. Shear,
978-536-2777
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President & CEO
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or
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Hayden IR
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Brett Maas,
646-536-7331
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Managing Partner
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E-mail:
brett@haydenir.com
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SOURCE PHC, Inc., d/b/a Pioneer Behavioral Health