Teleperformance India Named a Top 10 Best Workplace in India by Great Place to Work® Institute
01 Août 2017 - 5:45PM
Business Wire
Teleperformance India was the highest ranking business process
outsourcing organization in the entire country
Regulatory News:
Teleperformance (Paris:RCF), the worldwide leader in omnichannel
customer experience management, announced today its operation in
India was recognized as a Best Workplace by the prestigious Great
Place to Work® (GPTW) Institute for the fifth time. Teleperformance
India ranks No. 8 out of 100 companies selected for inclusion on
the 2017 list of ‘India’s Best Workplaces’. Teleperformance India
was presented with an award in recognition of the achievement at
the GPTW awards ceremony held in Mumbai, India. Of the overall best
100 companies in all industries, Teleperformance India was also the
highest ranking BPO on the list.
To be considered for India’s Best Workplace award, companies
undergo a rigorous evaluation process that measures perceptions of
employees, as measured by the Great Place to Work Trust Index©
Survey. The strength of people-related management practices is also
evaluated using a people-practice assessment framework developed by
the institute.
“In a huge and intensely competitive global industry
not always noted for high employee satisfaction, Teleperformance
stands out in the way it deals with its employees and gives
them flexibility at work,” said Prasenjit
Bhattacharya, Chief Executive Officer, Great Place to Work®
Institute India. “What is outstanding about this organization
is how it is able to link employee experience with customer
experience and delight clients. This is a case study for all
companies that work with a large population of young
professionals.”
“People is the strongest pillar of our 5Ps culture, which is a
unique multiplier in everything that we do,” said Sanjay Mehta,
Managing Director, Teleperformance India. “Our people build the
passion and drive performance with a purpose shared across the
company. Being recognized as a ‘Best Workplace’ for the fifth time
reaffirms our trust in this strategy of putting people first, and
in each member of the Teleperformance family. We accept this
recognition with great humility, and are inspired to continue
delivering the best experience for our employees and customers
alike.”
“Teleperformance India is known for its exceptional services and
passionate team of professionals, so this important recognition is
not only well-deserved but celebrated by the entire Teleperformance
family,” said Paulo César Salles Vasques, Worldwide Chief
Executive Officer, Teleperformance Group. “We look forward to
supporting the continued success of our Teleperformance India
team.”
ABOUT GREAT PLACE TO WORK
Great Place to Work® Institute began the search of the Best
Companies to Work for® in 1981 and sees its mission in supporting
companies to build Great Workplaces characterized by trust, pride
and camaraderie. Great Place to Work® is in 45 countries with more
than 5,500 organizations, representing over 10 million employees
all over the world.
ABOUT TELEPERFORMANCE
Teleperformance (RCF - ISIN: FR0000051807 - Reuters: ROCH.PA -
Bloomberg: RCF FP), the worldwide leader in outsourced omnichannel
customer experience management, serves companies and
administrations around the world, with customer care, technical
support, customer acquisition (Core Services), as well as with
online interpreting solutions, visa application management
services, data analysis and debt collection programs (Specialized
Services). In 2016, Teleperformance reported consolidated revenue
of €3,649 million (US$4,050 million, based on €1 = $1.11).
The Group operates 163,000 computerized workstations, with
217,000 employees across 340 contact centers in 74 countries
and serving 160 markets. It manages programs in 265 languages and
dialects on behalf of major international companies operating in a
wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: STOXX 600, SBF
120, Next 150, CAC Mid 60 and CAC Support Services. They also have
been included in the Euronext Vigeo Eurozone 120 index since
December 2015, with regard to the Group’s performance in corporate
responsibility.
For more information: www.teleperformance.comFollow us on
Twitter: @teleperformance
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TeleperformancePRESS RELATIONSMARK PFEIFFER, Tel:
+ 1 801-257-5811mark.pfeiffer@teleperformance.comorINVESTOR
RELATIONSQUY NGUYEN-NGOCSVETLANA SAVIN, Tel: + 33 1 53 83 59
87/ 59 15investor@teleperformance.com
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