Arrow Electronics Evolves ArrowSphere into Digital Distribution Platform to Reduce Complexity and Accelerate Growth in the IT Channel
05 Mars 2024 - 3:00PM
Business Wire
Global technology solutions provider Arrow Electronics, Inc.
(NYSE:ARW) today announced it has evolved its award-winning
ArrowSphere platform into a full-service digital experience for its
customers in North America.
Based on customer feedback, the expanded ArrowSphere platform
provides channel partners and vendors access to Arrow’s services
through a single interface. Containing new applications
specifically requested by channel partners to help them better
serve customers, the platform enables solutions and services to be
quoted, purchased, fulfilled, deployed and managed with any
combination of cloud, hardware, software, and professional
services.
“ArrowSphere is built for change and can address the
complexities and speed at which business is done in the IT
channel,” said Kristin Russell, global president of Arrow’s
enterprise computing solutions business. “The expanded platform
gives our channel partners the flexibility to move between
capabilities, solutions, services and functions — when and how they
need to — to more efficiently manage their customer relationships
while growing their own business.”
The expanded ArrowSphere platform encompasses several new or
enhanced applications, such as:
ArrowSphere Marketplace, a digital
marketplace where solutions from Arrow’s entire North America line
card can be quoted, purchased and fulfilled. It includes a new
“register a deal” function that gets quotes out the door
faster.
ArrowSphere Deploy, a premium suite of
tools that provides advanced assessments of cloud environments and
the ability to view end-customers’ postures relative to cost,
security and compliance controls, offering in-platform remediation
and other services to fill the gaps. ArrowSphere Deploy also
automates product deployment into the four primary hyperscaler
clouds (Amazon Web Services [AWS], Google Cloud Platform [GCP],
Microsoft Azure and Oracle Cloud Infrastructure [OCI]).
ArrowSphere Cloud continues to evolve
with multiple new dashboards for security, cost optimization, as
well as a first-of-its-kind sustainability dashboard, allowing
channel partners to measure cloud carbon footprint and gauge how
their customers are performing against their green goals.
ArrowSphere Connect offers B2B
connectivity solutions, such as API and EDI, to enhance the
quote-to-cash process and facilitate efficient data sharing between
Arrow and its channel partners and vendors.
ArrowSphere MyBusiness streamlines and
significantly speeds the quote-to-cash process and provides channel
partners with real-time visibility into all their Arrow business
and billing.
“At the heart of every successful digital ecosystem lies a
platform that serves the needs of buyers, sellers, contributors and
influencers. We have worked with our customers to develop new
digital capabilities that give them a more seamless way to acquire
and manage the IT solutions they deliver to their customers at
scale,” said Shannon McWilliams, vice president, global
ArrowSphere.
ArrowSphere is getting high praise for its intuitiveness and
ease of use from those within the partner community that
participated in early previews of the platform. Christy
Kramer-Codner, chief operating officer of Epoch Concepts, said, "I
am seriously impressed! I love the search abilities on products,
quotes and orders and my dashboard. The ability to streamline deals
through automation and reduce exceptions is going to be huge for
us.”
Additional functionality including a renewal management
application for hardware maintenance, software support, and
subscriptions will become available in late 2024.
More information about the new ArrowSphere platform can be found
here.
For more information about the respective applications within
ArrowSphere, visit:
- ArrowSphere Marketplace
- ArrowSphere Cloud
- ArrowSphere Connect
- ArrowSphere Deploy
- ArrowSphere MyBusiness
About Arrow Electronics
Arrow Electronics guides innovation forward for thousands of
leading technology manufacturers and service providers. With 2023
sales of $33 billion, Arrow develops technology solutions that help
improve business and daily life. Learn more at arrow.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240305220139/en/
John Hourigan jhourigan@arrow.com
Arrow Electronics (NYSE:ARW)
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