Coyote Logistics Enhances Their Digital Freight Platform with New Service-Driven Features
10 Juillet 2019 - 3:30PM
As the global freight market continues to grow more complex, Coyote
Logistics, a leading global third-party logistics (3PL) provider,
has released a new program and digital freight platform
enhancements designed to better address the unique needs and
challenges of shippers and carriers today. Dubbed Carrier of
Choice, the program and digital freight enhancements arrive as
shippers continue to expect greater reliability assurances and
higher levels of service from the carriers they work with.
“While shippers’ service expectations are constantly evolving,
Coyote’s commitment to delivering a superior experience to
customers remains unchanged,” said Jonathan Sisler, CEO of Coyote.
“Our goal is set shippers and carriers up for success in any market
– whether it be deflationary, like today, or inflationary, as the
Coyote Curve predicts it will be next year. By leveraging insights
drawn from customer feedback when building our new service-based
programs and digital freight features and grounding them in a
commitment to exceptional service, we are able to accomplish this
goal.”
The Carrier of Choice Program, which is launching as part of the
digital freight platform update, rewards high-performing carriers
with exclusive access to benefits like instant load booking via
Coyote.com and the CoyoteGO® mobile app. Recognized carriers – who
will fall into either Pack Carrier, Elite Carrier or Carrier of
Choice tiers, based on meeting or exceeding service performance
parameters – can also receive faster payment in as little as two
days, in addition to easier access to bids and tendering.
In turn, shippers will benefit from increased levels of service
and greater visibility across Coyote’s diverse network of 70,000
carriers. Additionally, shippers can now take advantage of new
digital freight platform features to improve their supply chain
operations. These include My Facilities, which houses over 100,000
facility reviews crowdsourced by drivers, and seamless API
integrations for real-time spot quoting and tracking.
“With the health of the freight market contingent on mutually
beneficial relationships between shippers and carriers, we know
there is no one-size-fits-all solution for their unique needs and
challenges,” said Sisler. “Coyote considers these enhancements a
true win-win that supports both parties.”
Coyote believes in building lasting solutions, creating new
programs and features that help shippers and carriers succeed in
the long term. By driving service levels up in today’s deflationary
market with solutions that make it easier for carriers to deliver
superior customer service, Coyote aims to keep service levels high,
even as the market begins to shift into an inflationary phase. In
doing so, Coyote is benefitting the entire supply chain today and
in the future.
For more information, you can also visit Coyote.com or contact a
Coyote rep today. Additional resources are also available at
Resources.Coyote.com.
ABOUT COYOTE LOGISTICS, LLC, A UPS COMPANY:
Coyote Logistics is a leading global third-party logistics provider
that combines a diverse, centralized transportation marketplace
matching more than 10,000 shipments every day. Coyote offers a
comprehensive multi-modal solutions portfolio – including
truckload, less than truckload (LTL) and intermodal – with data
intelligence and market insights to help empower our customers’
business growth in a rapidly changing world. Coyote became a UPS
company in 2015, adding to our expanding portfolio of global
services. Headquartered in Chicago, Coyote has more than 3,000
employees operating in 20 offices worldwide. For more information,
please visit: www.coyote.com.
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Media Contact:
Emily Acquisto
314-982-8648
emily.acquisto@fleishman.com
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