UPS Webinar Explores How To Attract Today’s Online Shopper
04 Septembre 2019 - 5:00PM
Online shoppers today are savvier than ever, and they continue to
expect more service, information and control from retailers. How
can companies stay ahead of the curve and give buyers the
e-commerce experience they’re looking for?
Join UPS (NYSE:UPS) experts Sean Flaherty, Vice President of
Global Retail and E-commerce Strategy, and Kelly Brock, Director of
Customer Retention in the Global Segment Marketing Group, for an
informative webinar, Great Expectations: The 2019 UPS Pulse of the
Online Shopper Results, taking place on Sept. 12.
The webinar will highlight the key findings of the latest UPS
Pulse of the Online Shopper study, and provide insights on:
- How to reach and capture new customers
- How to reduce cart abandonment
- Why delivery options are so important
- How to leverage returns for loyalty
The 2019 UPS Pulse of the Online Shopper study captured
evolving trends, preferences and expectations of online shoppers in
15 countries and regions, including the U.S., Asia, Europe, Canada,
Mexico, Brazil and India. The study offers intelligence that can
help retailers, wholesalers and manufacturers grow and compete
globally.
Great Expectations: The 2019 UPS Pulse of the Online Shopper
Results takes place Sept. 12 from 1-1:45 p.m. and is free to
participate. Click here to register. Sign-up is available until the
start of the event.
About the UPS Pulse of the Online Shopper study
The UPS Pulse of the Online Shopper study evaluates consumer
shopping habits from pre-purchase to post-delivery. The study,
which was fielded by PwC in early 2019, is based on a survey of
more than 18,000 online shoppers worldwide. Respondents made at
least two online purchases in a typical three-month
period.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. UPS was awarded America’s Best Customer
Service company for Shipping and Delivery services by Newsweek
magazine; Forbes Most Valuable Brand in Transportation; and top
rankings on the JUST 100 list for social responsibility, the Dow
Jones Sustainability World Index, and the Harris Poll Reputation
Quotient, among other prestigious rankings and awards. The company
can be found on the web at ups.com or pressroom.ups.com and its
corporate blog can be found at longitudes.ups.com. The company’s
sustainability eNewsletter, UPS Horizons, can be found
at ups.com/sustainabilitynewsletter. To get UPS news direct,
follow @UPS_News on Twitter. To ship with UPS, visit
ups.com/ship.
Samantha Slappey
404-828-3595
sslappey@ups.com
United Parcel Service (NYSE:UPS)
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