New innovative tools and features provide
business customers with a convenient, intuitive, and personalized
buying experience
Through Amazon Business, multinational
enterprises including Fortune 100, FTSE 100, and DAX-40 can
maximize value for their company to help navigate challenges and
stay on track for long-term growth
These technologies were highlighted at Amazon
Business Exchange—a single-day event for European industry leaders
to discover new innovations and successful strategies to grow their
business
Amazon Business (NASDAQ: AMZN), the company’s online
business-to-business procurement store, today announced a number of
new technology features including the Amazon Business App Center,
System for Cross-domain Identity Management, and Integrated
Quoting. Amazon Business also made a number of updates to its
Budget Management and Guided Buying solutions. These technologies
are designed to help large business customers, including
multinational enterprises, universities, government agencies,
education organizations, and healthcare networks, simplify and
modernize the way they shop for business supplies.
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Budget Management (Photo: Business
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"Amazon Business wants to change how companies shop for supplies
through our unmatched selection, deep discounts, and smart
capabilities,” said Shelley Salomon, worldwide vice president of
Amazon Business. “We don't just react to the biggest challenges our
customers have shared with us; we get ahead of them with new
technologies so our customers can use their resources to navigate
the unexpected and continue expanding their business.”
Recent research conducted by Amazon Business revealed that U.S.
procurement teams are struggling to drive efficiencies within their
organization, with close to 49% of respondents reporting complexity
of systems and multi-step processes as the main contributors to
this problem. As a result, 95% of procurement leaders acknowledge
that there’s a need to optimize their procurement functions.
Specifically, respondents feel that business buying is cumbersome,
convoluted, and time-consuming. Instead of a convenient, intuitive,
and personalized experience, teams are spending too much time
performing tasks related to processing orders and leaders see
improved procurement tools as the solution for this challenge.
To help address this challenge, Amazon Business has introduced
and upgraded several tools available to business buyers in Canada,
France, Germany, Italy, France, the United Kingdom, and the United
States, including:
- Amazon Business App Center is a new one-stop shop where
business customers can discover, quickly set-up, and connect their
Amazon Business account with more than 25 third-party applications
from around the world. Solutions in the App Center include
integrated shopping, accounting management, expense management,
inventory management, rewards and recognition, and business
analytics. The App Center helps save leaders time and money through
a single point of discovery as well as eliminating or reducing the
need to develop a custom solution for their organization.
- System for Cross-domain Identity Management is a new
feature that automatically syncs users and group data from their
organization’s identity provider with their Amazon Business
account. This feature helps administrators spend less time on
maintaining and updating their Amazon Business account.
- Budget Management streamlines the process of setting and
reviewing time-bound budgets across an organization. Now, business
customers can set spend thresholds and make budget amounts visible
to buyers to get ahead of overspending. Amazon Business also
launched new ways for leaders to actively manage their budgets
including real-time tracking and usage reports, notifications when
a budget is about to expire, pre-purchase approvals, and an option
to create one purchase order (PO) instead of multiple, manual
orders. These updates empower procurement buyers to make informed
purchasing decisions for their organization while reducing the
amount of time leaders spend auditing their purchases.
- Guided Buying makes it easier for leaders to manage
employee spending by steering buyers to purchase decisions that
align with their organization’s preferences and goals. Through a
new toolbar, account administrators can now instantly prefer
products with sustainability certifications in the Climate Pledge
Friendly program with a single click. Leaders can also restrict,
block, and require an approval for certain product categories with
an eligible Business Prime plan. Through easy-to-follow visuals,
Guided Buying helps procurement leaders save time educating their
employees on what items they should or should not purchase.
- Integrated Quoting is a new feature that helps business
customers generate custom quotes for Amazon Business bulk orders as
well as other suppliers via third-party e-sourcing and
e-procurement platforms. Integrated Quoting is ideal for business
customers purchasing more than 1,000 items or more than $10,000 in
total value. After requesting a bid, the feature centralizes an
organization’s Request for Quote (RFQ) activity making it even
easier for leaders to identify cost savings and select the most
competitive bid.
Amazon Business makes business buying simpler by offering the
same easy-to-use experience customers know and love from Amazon.
Since launching in the U.S. in 2015, Amazon Business has empowered
businesses of all sizes through unmatched selection, deep
discounts, and smart capabilities. Today, Amazon drives roughly
$35B in annualized gross sales and has more than 6 million
customers worldwide including 96 of the Fortune 100, 66 of the FTSE
100, and 37 of the DAX-40 companies. Working closely with customers
to understand their business buying challenges, Amazon Business
continues to develop new technologies that make it easy for
organizations and administrators to define, meet, and proactively
measure progress toward their purchasing budgets and goals. Amazon
Business is now a strategic partner to businesses in 10 countries
including Canada, France, Germany, India, Italy, Japan, Mexico,
Spain, the United Kingdom, and the United States.
“As a purchasing manager for a large public school district, I
know all too well that teachers don’t have extra time during the
day to buy the supplies they need. Amazon Business makes the buying
process easy as teachers are already familiar with the Amazon
shopping experience,” said Greg Long, purchasing manager at
Seminole County Public Schools. “One of our favorite Amazon
Business features is Budget Management. It gives teachers
visibility into our budget so they know how much they have to
spend, making it easier to stay within our annual budget.”
Visit the Amazon Business website to learn more.
About Amazon Business
Amazon Business helps millions of customers worldwide — from
small businesses, schools, hospitals, nonprofits, and government
agencies to large enterprises with global operations — reshape
their procurement with cost and time savings, greater productivity,
and insightful purchasing analytics. Procurement and business
leaders enjoy convenient shipping options on hundreds of millions
of supplies across categories like office, IT, janitorial, food
service, and medical supplies. Customers also have access to a
variety of business-tailored features and benefits, including a
curated site experience, Business Prime, business-only pricing and
selection, single or multi-user business accounts, approvals
workflow, purchasing system integrations, payment solutions, tax
exemptions, and dedicated customer support. Amazon Business is
available in the United States, Canada, Mexico, the United Kingdom,
Germany, France, Italy, Spain, Japan, and India. For more
information, visit business.amazon.com, www.amazonbusinessblog.com,
and @AmazonBusiness on LinkedIn, Facebook, and X.
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