UPS to Deliver Record Holiday Shipments
27 Octobre 2015 - 2:20PM
- UPS forecasts holiday delivery of more than 630 million
packages
- Black Friday-to-New Year’s Eve deliveries up more than 10
percent from 2014
- Scheduled peak delivery day of about 36 million on Tuesday,
Dec. 22, doubling typical daily delivery volume
UPS (NYSE:UPS) expects to deliver more than 630 million packages
between Black Friday and New Year’s Eve, an increase of more than
10 percent over holiday deliveries last year. This UPS peak holiday
shipping period includes an additional shipping day before
Christmas versus 2014.
The company plans to deliver about 36 million packages on
Tuesday, Dec. 22, up from 35 million last year, and double the
normal daily average of 18 million deliveries. Consumers’
preference for ecommerce, coupled with the industry’s most often
selected delivery solutions have driven UPS’s peak volume to
all-time highs. The company tallied about 17 million deliveries on
its peak delivery day just 10 years ago.
Since Christmas falls on Friday this year UPS plans for high
daily residential delivery volume throughout the week. The company
expects to make a record number of deliveries to residential
addresses during the holiday period, up to 60 percent of all
package deliveries, versus an average of 45 percent on a full-year
basis.
“Consumer preference for online commerce is driving tremendous
growth opportunities for UPS,” said Alan Gershenhorn, Executive
Vice President and Chief Commercial Officer. “Our integrated air
and ground delivery network, extensive status and visibility
systems and a broad portfolio of shipping solutions position UPS to
best manage increasing demand driven by online commerce.
“Beyond new processing facilities, automation and routing
technology to increase capacity, we’ve implemented easy-to-use
mobile and web-based technology that helps consumers to track
progress and customize their delivery so they can plan when and
where they receive packages,” he continued.
When the peak shipping season is in full swing, the company
expects 20 million consumers to have registered for the UPS My
Choice® service. UPS My Choice allows members to receive text
or email alerts about their deliveries. The service can reduce
not-at-home delivery attempts since preferences can be set to
re-direct the package to a nearby UPS Access Point® location.
Consumers are rapidly adopting the UPS Access Point service. UPS
My Choice households have redirected hundreds of thousands of
deliveries to these alternate locations. About 90 percent of
existing UPS Access Point locations have processed a UPS My Choice
package redirected from the consumer’s original delivery
address. The UPS Access Point network is expanding to more
than 100 cities throughout the United States. By December, UPS
expects to have 8,000 U.S. locations at The UPS Store or other
neighborhood businesses, including local dry cleaners, drug stores
and coffee shops.
UPS Access Point locations have desirable evening and weekend
hours to accommodate package pickup according to a consumer’s busy
schedule. They provide a secure location for consumers to retrieve
their delivery if they are unable to receive their package at home,
or if they live in a multi-tenant building that does not provide
package collection as part of concierge services. Consumers can
also drop off their returns at UPS Access Point
locations.
“We are providing consumers with industry leading choice,
control and convenience by expanding the UPS My Choice and UPS
Access Point networks – and UPS will have 22,000 locations Access
Point locations worldwide by year-end,” said Gershenhorn.
Updated technology continues to drive efficiency and automated
sorting capacity to handle the holiday increase. UPS will have
deployed ORION, the company’s sophisticated route optimization
system to more than 70 percent of U.S. routes for peak 2015, up
from 45 percent a year ago.
UPS, in August 2015, acquired Coyote Logistics to establish a
leading position in the truckload transportation market. Coyote
enables UPS to further leverage industry-leading technology to
arrange contract transportation and increase back haul utilization
during the busy peak season.
“UPS has dedicated people around the world that are ready to
ensure ecommerce, multichannel and traditional shoppers are served
on time during the holidays,” Gershenhorn added. “We are
ready to help our customers take full advantage of the holiday
season.”
UPS will add up to 95,000 temporary workers during the holiday
season. Candidates can apply on UPSjobs.com to sort, load or
be a delivery helper on route. This seasonal work is often an entry
point for future permanent jobs and career advancement.
UPS 2015 Holiday Facts
Peak delivery day |
Tuesday, Dec. 22, 2015 |
Peak day delivery volume |
36+ million packages |
Thanksgiving-December forecast |
630+ million packages |
Forecast percentage increase |
More than 10% |
Busiest tracking day |
Dec. 15, more than 128 million
tracking requests |
Hiring |
90,000-95,000 drivers, handlers and
helpers |
UPS My Choice members |
20 million by year-end |
Access Point locations |
8,000 U.S. / 22,000 Globally |
The UPS Store® locations |
4,880 |
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including the transportation of packages
and freight; the facilitation of international trade, and the
deployment of advanced technology to more efficiently manage the
world of business. Headquartered in Atlanta, UPS serves more than
220 countries and territories worldwide. The company can be found
on the Web at ups.com® and its corporate blog can be found at
Longitudes.ups.com. To get UPS news direct, visit
pressroom.ups.com/RSS.
Susan Rosenberg
srosenberg@ups.com
404-828-6130
United Parcel Service (NYSE:UPS)
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