UPS Integrad Driver Training Facility Opens in Cologne, Germany
07 Juin 2016 - 3:00PM
UPS (NYSE: UPS) announces the opening of Europe’s first UPS
Integrad® site, a next generation driver training facility, in
Cologne, Germany. The facility will train UPS drivers to hone their
skills in safety, customer service and efficiency. Frank
Sportolari, president of UPS Germany, and Hermann Gröhe, Germany’s
Federal Minister of Health, recently attended a ceremony to
inaugurate and tour the site.
The new UPS Integrad facility will prepare UPS drivers to serve
customers safely and efficiently, by using a ‘teach me, show me,
let me’ approach. Drivers will learn the UPS driving and service
methods, will be shown how the methods work, and will then practice
them in a realistic, hands-on fashion. UPS Integrad training uses a
mixture of 3-D computer simulations, webcast learning modules, and
traditional classroom instruction to complement activity in a
controlled environment in order to reinforce safety, delivery and
customer service training.
“UPS customers expect superior service from their driver,” said
Frank Sportolari, president of UPS Germany. “UPS Integrad
curriculum teaches drivers safe, efficient work methods that are
designed to enhance that service.”
One of the training site’s notable features is an outside course
designed to mimic a small town called “Neustadt”, with real
streets, traffic signs, sidewalks and simulated businesses as well
as home delivery and collection points, providing drivers with
realistic situations they would encounter in their daily activity.
These include safe driving and parcel handling procedures,
alternating delivery scenarios and attention to detail. UPS’s
integrated delivery network requires a single driver to handle all
types of packages – air, ground, domestic, international,
commercial, and residential.
Separate classes focus on ‘training-the-trainer’ for driver
supervisors so that they can instruct the drivers at regular
intervals in their local UPS centers. Supervisors are shown how to
guide and teach their employees, and impart the necessary
skills.
Both new as well as experienced UPS drivers in Germany will
receive UPS Integrad training and this facility will also be the
training ground for UPS drivers from other European countries. UPS
Integrad curriculum teaches the same methods used by UPS Circle of
Honor members – an elite group of more than 8,700 active UPS
drivers who have driven without experiencing an avoidable accident
for 25 years or more.
“UPSers in Europe can now benefit from the proven success we
continue to have in the U.S.,” said Joe Finamore, UPS vice
president of Global Leadership and Talent Development. “With UPS
Integrad training we are building on an ongoing commitment to bring
UPS drivers the very best training available and developing them
into tomorrow’s Circle of Honor members.”
UPS Integrad curriculum was conceived in 2005 when UPS was
awarded a $1.8 million grant from the U.S. Department of Labor to
study how young people learn in an increasingly digital world.
Incorporating the results from that study, UPS collaborated with
the Massachusetts Institute of Technology (MIT), Virginia Tech and
the Institute for the Future to build a next generation training
facility, the first of which opened in 2007 in Landover,
Maryland.
To date, more than 7,500 drivers and over 1,500 driver
supervisors have completed UPS Integrad training at the seven
existing U.S. training locations.
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web
at ups.com® and its corporate blog can be found
at longitudes.ups.com. To get UPS news direct,
visit pressroom.ups.com/RSS or follow
@UPS_News.
Dan Cardillo
404-828-7123
pr@ups.com
United Parcel Service (NYSE:UPS)
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