NEW
YORK, April 4, 2023 /PRNewswire/
-- Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS)
("Kaleyra" or the "Company"), today announced that Kaleyra
Video, an audio-video calling solution based on WebRTC technology,
is now available in the United
States. As a leading global CPaaS provider, Kaleyra has
expanded WebRTC to the US market, offering enterprise brands an
additional touchpoint to engage customers with personalized
communications. WebRTC technology debuted in Kaleyra's omnichannel
portfolio in 2021 and has grown to include a roster of enterprise
clients in Europe and India in just two years. From banking and
insurance to retail and real estate, Kaleyra Video is generating
exceptional results and proven outcomes.
Kaleyra has expanded WebRTC to the US
market
The decision to expand the WebRTC audio and video solution to
the U.S. market stems from rising expectations from US consumers to
connect with real people from their preferred devices in real-time.
Currently, the American market makes up over 40 percent of the
WebRTC global market share,1 and one in three Americans
uses live video chat to communicate with businesses and
organizations.2 The United
States is also a key market in driving the growth of
telehealth, which allows for remote care, monitoring, and
consultations via video. In fact, 38 percent of Americans used
telehealth in the past year, and that number is only expected to
grow.3 As a result, Kaleyra is completing its HIPAA
compliance for WebRTC, which will position the company to provide a
reliable and intuitive solution for healthcare professionals.
Kaleyra Video is a natively integrated audio and video solution
allowing users to join calls from their web browser or app without
leaving their current digital environment or having to install any
additional software plug-ins. What differentiates Kaleyra Video
from other well-known Unified Communications & Collaboration
video conferencing tools on the market is the white-label solution
that allows companies to customize the user interface with their
branding toolkit. Additionally, Kaleyra Video offers collaborative
tools to seamlessly conduct meetings, such as an interactive
whiteboard, file upload and sharing, screen share, chats, and
encrypted call recordings.
Mauro Carobene, Chief Business
Officer of Kaleyra, said, "Taking Kaleyra Video to the U.S. market
was a no-brainer for us. It is a culture that is already highly
advanced and has certain expectations regarding the availability
and reliability of its communication channels. Kaleyra is committed
to further growth in the U.S. through a stronger omnichannel and
CPaaS offering, and Kaleyra Video is helping us take that next
step".
Zachary Konopka, Head of U.S.
Partnerships and Development, based in New York City, added, "As someone sitting in a
client-facing position, real-time communication is where the need
and demand lies. With the launch of Kaleyra Video, we stand poised
to help our American-based clients implement WebRTC audio and video
calling into their existing touchpoints and create a seamless and
personalized experience for their customers."
Kaleyra Video is part of Kaleyra's integrated, API-based
platform, which offers omnichannel communication services such as
SMS, MMS, RCS, and push notifications. For more information, please
visit Kaleyra's website at www.kaleyra.com.
About Kaleyra
Kaleyra, Inc. (NYSE: KLR) (NYSE
American: KLR WS) is a global group providing mobile communication
services to financial institutions, e-commerce players, OTTs,
software companies, logistic enablers, healthcare providers,
retailers, and other large organizations worldwide.
Through its proprietary platform and robust APIs, Kaleyra
manages multi-channel integrated communication services, consisting
of messaging, rich messaging and instant messaging, video, push
notifications, e-mail, voice services, and chatbots.
Kaleyra's technology makes it possible to safely and securely
manage billions of messages monthly with over 1600 operator
connections in 190+ countries, including all tier-1 US carriers
Kaleyra Contacts
Marketing Contacts:
Zephrin
Lasker
Executive Vice President, Marketing & Strategic Alliances
zephrin.lasker@kaleyra.com
Lori Perkins
Senior Director – Marketing and Communications
lori.perkins@kaleyra.com
Investor Contacts:
Colin
Gillis
Vice President of Investor Relations
colin.gillis@kaleyra.com
Shannon Devine or Mark Schwalenberg
MZ North America
203-741-8811
KLR@mzgroup.us
1 "Web Real Time Communication Market," Global
Marketplace Insights, January 2023,
https://www.gminsights.com/industry-analysis/web-real-time-communication-market.
2 "20 Video Conferencing Stats: What it Means for Your
Business," Pepperland, September 25,
2020,
https://99firms.com/blog/video-conferencing-statistics/#gref.
3 "38% of Patients Have Received Virtual Care in 2022,"
TechTarget mHealth Intelligence, March 4,
2022,
https://mhealthintelligence.com/news/38-of-patients-have-received-virtual-care-in-2022.
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SOURCE Kaleyra US