Brand Names Need to Reward Consumers to Keep Them According to Study
23 Octobre 2009 - 6:50PM
PR Newswire (US)
- Integer and M/A/R/C reveal consumers purchasing store brands have
no intention of switching back to brand names - DENVER, Oct. 23
/PRNewswire/ -- The yearlong shopper experience study currently
underway by The Integer Group® and M/A/R/C® Research revealed those
consumers who are buying more private label brands say they won't
return to name brands in the foreseeable future. "Almost eight in
10 shoppers report seeking products on sale and comparing prices
between brand name and store brands when buying groceries or
household products," said Craig Elston, senior vice president, The
Integer Group. "With this many shoppers doing price-comparison,
name brands need to act now in order to keep consumers -- and
beyond the recession, entice consumers to return." Data indicates
that only 37 percent of consumers surveyed say name brands are more
reliable and 39 percent believe name brands are better quality
products. According to 84 percent of consumers surveyed, brand
names are believed to be more expensive. This data suggests that
brand names must offer incentives to consumers or they risk losing
them to private labels indefinitely. "According to our survey, we
see two ways brand names can keep consumers," said Randy Wahl,
executive vice president, M/A/R/C. "Consistently delivering on
brand promises, and offering financial rewards such as coupons and
discounting." Although the study shows consumers are most concerned
about price, there are some brands such as Kraft®, Coca-Cola®, and
Tide® that shoppers say they are least likely to trade for store
brands. Consumers also consider Kroger®, Walmart, and Target to be
stores that carry the best private-label brands. Data for The
Checkout comes from a national survey conducted by Integer and
M/A/R/C where consumers are asked about their shopping attitudes,
shopping behaviors, and economic outlook. Topics range from
criteria shoppers use to select retailers, to which in-store
stimulus is most likely to drive purchase, to factors that might
lead shoppers to leave an aisle empty-handed. The Checkout is
available for download at Integer's blog
http://www.shopperculture.com/ or M/A/R/C's web site
http://www.marcresearch.com/thecheckout. About The Integer Group
The Integer Group (http://www.integer.com/) is one of America's
largest promotional and retail marketing agencies and a key member
of the TBWA Marketing Services portfolio. The Integer Group resides
at the intersection of branding and selling and creates strategic
marketing solutions for clients in categories that include
beverage, packaged goods, telecommunications, fast food, home and
shelter, and power sports. About Omnicom Omnicom Group Inc.
(NYSE:OMC) (http://www.omnicomgroup.com/) is a leading global
marketing and corporate communications company. Omnicom's branded
networks and numerous specialty firms provide advertising,
strategic media planning and buying, digital and interactive
marketing, direct and promotional marketing, public relations, and
other specialty communications services to over 5,000 clients in
more than 100 countries. About M/A/R/C® Research M/A/R/C® Research
(http://www.marcresearch.com/) is a brand development firm
dedicated to helping clients create, evaluate, and strengthen their
brands. Our teams design and execute qualitative and quantitative,
traditional and online solutions while adhering to a client-service
ethic built on being easy to work with and delivering what is
promised. Our core competency is measuring attitudes and behaviors
to accurately explain and predict market share, revenue, and bottom
line impact of a client's actions. We help our clients address
consumer, channel, and B2B marketing issues to launch better
products and services, attract and retain valuable customers, and
build stronger brands. Our proven, marketing-issue focused
solutions, support clients' brand building efforts. DATASOURCE: The
Integer Group CONTACT: Jennine Friess, Communications Supervisor of
The Integer Group, +1-303-393-3079, Web Site:
http://www.integer.com/ http://www.shopperculture.com/
http://www.omnicomgroup.com/
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