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HSBC UK Bank PLC

21 February 2023

HSBC UK Bank plc 2022 Annual Report and Accounts

In fulfilment of its obligations under sections 4.1.3 and 6.3.5(1) of the Disclosure and Transparency Rules, HSBC UK Bank plc hereby releases the unedited full text of its 2022 Annual Report and Accounts (the "document") for the year ended 31 December 2022.

The document is now available on our corporate website:

http://www.hsbc.com/investor-relations/subsidiary-company-reporting

The document has also been submitted to the Financial Conduct Authority's National Storage Mechanism and will shortly be available for viewing at: https://data.fca.org.uk/#/nsm/nationalstoragemechanism

HSBC UK Bank plc

Annual Report and Accounts 2022

 
Contents 
                                                 Page 
Strategic report 
About us                                            2 
Financial highlights                                3 
-----------------------------------------  ---------- 
Key financial metrics                               4 
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Our purpose and values                              5 
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Our core strengths                                  5 
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Our strategy                                        5 
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Stakeholder engagement                              8 
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Business performance and KPIs                       9 
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Economic background and outlook                    10 
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Financial summary                                  10 
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Risk overview                                      14 
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Risk environment                                   15 
Report of the Directors 
-----------------------------------------  ---------- 
Risk review                                        17 
Corporate Governance Report                        65 
Directors' Report Disclosures 
 table                                             70 
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Statement of Directors' Responsibilities 
 in respect of the financial statements            71 
-----------------------------------------  ---------- 
Financial statements 
-----------------------------------------  ---------- 
Independent auditors' report 
 to the member of HSBC UK Bank 
 plc                                               72 
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Financial statements                               78 
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Notes on the financial statements                  87 
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Other information 
-----------------------------------------  ---------- 
Reconciliation of alternative 
 performance measures                             126 
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Abbreviations                                     127 
-----------------------------------------  ---------- 
 
 
Presentation of information 
 

This document comprises the Annual Report and Accounts 2022 for HSBC UK Bank plc ('the bank' or 'the Company') and its subsidiaries (together 'HSBC UK' or 'the group'). 'We', 'us' and 'our' refer to HSBC UK Bank plc together with its subsidiaries. It contains the Strategic Report, the Report of the Directors, the Statement of Directors' Responsibilities and Financial Statements, together with the Independent Auditors' Report, as required by the UK Companies Act 2006. References to 'HSBC Group' or 'the Group' within this document mean HSBC Holdings plc together with its subsidiaries.

A full list of abbreviations is provided on page 127.

HSBC UK is exempt from publishing information required by The Capital Requirements Country-by-Country Reporting Regulations 2013, as this information is published by its ultimate parent, HSBC Holdings plc. This information is available on the Group's website: www.hsbc.com

Pillar 3 disclosures for HSBC UK are also available on www.hsbc.com, under Investor Relations.

All narrative disclosures, tables and graphs within the Strategic Report and Report of the Directors are unaudited unless otherwise stated.

Our reporting currency is GBP sterling. Unless otherwise specified, all GBP symbols represent GBP sterling and $ symbols represent US dollars. The abbreviations 'GBPm' and 'GBPbn' represents millions and billions (thousands of millions) of GBP sterling.

This Annual Report and Accounts 2022 contains certain forward-looking statements with respect to the financial condition, ESG related matters, results of operations and business of the group.

Statements that are not historical facts, including statements about the group's beliefs and expectations, are forward-looking statements. Words such as 'expects', 'anticipates', 'intends', 'plans', 'believes', 'seeks', 'estimates', 'potential' and 'reasonably possible', variations of these words and similar expressions are intended to identify forward-looking statements. These statements are based on current plans, estimates and projections, and therefore no undue reliance should be placed on them. Forward-looking statements apply only as of the date they are made. HSBC UK makes no commitment to revise or update any forward-looking statements to reflect events or circumstances occurring or existing after the date of any forward-looking statement.

Forward-looking statements involve inherent risks and uncertainties. Readers are cautioned that a number of factors, including ESG related factors, could cause actual results to differ, in some instances materially, from those anticipated or implied in any forward-looking statement.

 
About us 
 

HSBC UK Bank plc is a public limited company with debt securities traded on the London Stock Exchange. The Company is a ring-fenced bank and wholly owned subsidiary of HSBC Holdings plc.

HSBC UK, headquartered in Birmingham, has over 14 million active customers, with over 18,500 FTE employees across the country, supported by a further 5,000 FTE based in our service company HSBC Global Services (UK) Limited, who provide services to HSBC UK and the wider HSBC Group.

HSBC UK is intrinsically linked to the rest of the HSBC Group and leverages this network to support customers and grow revenue across key trade corridors around the world. HSBC UK provides products and services to customers through three businesses, supported by a corporate centre.

 
Wealth and Personal Banking 
 

Customers

WPB helps our customers manage their day-to-day finances and manage, protect and grow their wealth. We serve over 13.5 million active customers under three brands: HSBC UK, including our Private Bank, first direct and M&S Bank. In 2022, we exited our partnership with John Lewis.

Products and services

We offer a comprehensive set of banking products and services to support customers' banking needs including: current and savings accounts, mortgages, unsecured lending, wealth solutions and insurance services.

 
Commercial Banking 
 

Customers

CMB serves over 700,000 active customers across the UK, ranging from start-ups to multi-national corporates: Business Banking (which incorporates Small Business Banking); Mid-Market Enterprises; and Large Corporates.

Products and services

We support customers with tailored financial products and services to allow them to operate efficiently and grow. These include credit and lending, global payments solutions, and global trade and receivables finance.

 
Global Banking and Markets 
 

A restricted Global Banking and Markets business offering restricted FX products and cash management services to our customer base and also making available other products from HSBC Bank plc.

 
Corporate Centre 
 

Corporate Centre supports central operations of the HSBC UK business lines and comprises Markets Treasury, interests in a joint venture, and stewardship costs.

The Annual Report and Accounts for the year ended 31 December 2022 outline our business and financial performance aligned to our key strategic pillars.

 
Our strategy 
 

Our UK strategy comprises the following four pillars:

Focus on our strengths

We seek to use our strengths as a major UK bank to play a vital role in the future of the UK economy, supporting our customers and the

communities in which we operate, including through the cost of living crisis; and focusing on those areas where we have opportunities to grow.

Digitise at scale

We aim to use technology to deliver fast, easy and secure banking.

Energise for growth

We seek to inspire an inclusive and customer-focused culture where employees can learn, develop and grow.

Transition to net zero

HSBC Group is targeting a transition to net zero for financed emissions from the portfolio of customers by 2050, and operations and supply chain by 2030.

Our strategy, setting out further details of our four strategic pillars, can be found on pages 5 to 6.

 
Stakeholder engagement 
 

Building strong relationships with our stakeholders helps us to deliver our strategy in line with our long-term values, and operate the business in a sustainable way. Our stakeholders are the people who work for us, bank with us, own us, regulate us, and live in the societies we serve and the planet we all inhabit. These human connections are complex and overlap. Many of our employees are customers and shareholders of our Group, while our business customers are often suppliers. We aim to serve, creating value for our customers and shareholders. Our size and global reach mean our actions can have significant impact. We aim to do business responsibly, and thinking for the long term. This is key to delivering our strategy.

Our section 172 statement, detailing our Directors' responsibility to stakeholders, can be found on pages 8 to 9.

 
Financial performance 
 

We delivered reported profit before tax of GBP3,638m, GBP158m higher than 2021, driven by higher revenue, offset by higher ECL and operating expenses. Adjusted profit before tax increased 7% compared with 2021, to GBP4,036m.

Reported revenue increased 27% to GBP7,952m due to higher base interest rates increasing net interest margin by 36bps from 2021 to 1.89%, balance sheet growth and increased activity.

ECL increased by GBP1,471m from a GBP989m release in 2021 driven by post Covid-19 releases of allowances built up in 2020 to a charge of GBP482m in 2022 due to the deterioration in the economic outlook.

Reported operating expenses increased by GBP73m, including restructuring programme costs. On an adjusted basis, operating expenses were 1% lower than 2021 as we continue to actively manage our cost base, despite continued investment in technology, inflationary pressures and one-off cost of living payments made to staff.

Our 2022 reported RoTE of 16.3% was 2.8% higher than the 2021 reported RoTE of 13.5%, driven by higher profit before tax.

Our Financial summary, containing further details of our financial performance, can be found on page 10.

 
Risk overview 
 

We use an established risk management framework underpinned by a strong culture to enable effective risk governance and an understanding of the risks that apply to HSBC UK. All our people are responsible for the management of risk, with the ultimate accountability residing with the Board.

Full details of our top and emerging risks and areas of key interest are included on page 19.

 
Financial highlights 
For the year ended 31 December 2022Reported 
 profit before tax 
 

GBP3.6bn

(2021: GBP3.5bn)

 
Reported revenue 
 

GBP8.0bn

(2021: GBP6.3bn)

 
Loans and advances to customers 
 

GBP204.1bn

(2021: GBP195.5bn)

 
Risk-weighted assets 
 

GBP92.4bn

(2021: GBP83.7bn)

 
Adjusted profit before tax 
 

GBP4.0bn

(2021: GBP3.8bn)

 
Expected credit losses and other 
 credit impairment charges / (releases) 
 

GBP0.5bn

(2021: GBP(1.0)bn)

 
Customer accounts 
 

GBP281.1bn

(2021: GBP281.9bn)

 
Common equity tier 1 capital ratio 
 

13.5 %

(2021: 15.3%)

 
Key financial metrics 
                                                                                    Year ended 
                                                                                 31 Dec                         31 Dec 
                                                                                   2022                           2021 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Reported results 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Reported revenue (GBPm)                                                           7,952                          6,250 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Reported profit before tax (GBPm)(2)                                              3,638                          3,480 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Reported profit after tax (GBPm)                                                  2,876                          2,368 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Profit attributable to the shareholders of the parent 
 company (GBPm)                                                                   2,871                          2,363 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Return on average tangible equity (%)(2)                                           16.3                           13.5 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Net interest margin (%)                                                            1.89                           1.53 
Expected credit losses/(releases) as % of average gross 
 loans and advances to customers (%)                                               0.24                         (0.51) 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Adjusted results 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Adjusted revenue (GBPm)                                                           7,944                          6,239 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Adjusted profit before tax (GBPm)(2)                                              4,036                          3,764 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Cost efficiency ratio (%)(2)                                                       43.1                           55.5 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Adjusted return on average tangible equity (%)(1,2)                                17.9                           14.7 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Balance sheet 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Total assets (GBPm)                                                             342,441                        346,063 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Net loans and advances to customers (GBPm)                                      204,143                        195,526 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Customer accounts (GBPm)                                                        281,095                        281,870 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Average interest-earning assets (GBPm)                                          327,840                        303,151 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Loans and advances to customers as % of customer accounts 
 (%)                                                                               72.6                           69.4 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Total shareholders' equity (GBPm)                                                22,166                         23,745 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Tangible ordinary shareholders equity (GBPm)                                     15,699                         17,332 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Capital, leverage and liquidity 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Common equity tier 1 capital ratio (%)(2,3)                                        13.5                           15.3 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Total capital ratio (%)(3)                                                         19.3                           21.6 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Risk-weighted assets(3) (GBPm)                                                   92,413                         83,723 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Leverage ratio(3) (%)                                                               5.9                            4.2 
----------------------------------------------------------  ---------------------------  ----------------------------- 
High-quality liquid assets (liquidity value) (GBPm)(4)                          110,722                        103,943 
----------------------------------------------------------  ---------------------------  ----------------------------- 
Liquidity coverage ratio (%)(4)                                                     226                            222 
----------------------------------------------------------  ---------------------------  ----------------------------- 
 

1 In the event that the current IAS 19 pension fund surplus was zero adjusted RoTE would be 19.7%. Further detail is on page 126.

   2   These metrics are tracked as KPIs of the group. 

3 Unless otherwise stated, regulatory capital ratios and requirements are based on the transitional arrangements of the Capital Requirements Regulation in force at the time. These include the regulatory transitional arrangements for IFRS 9 'Financial Instruments' which are explained further on page 59. Leverage ratios are reported based on the disclosure rules in force at that time, and include claims on central banks. Current period leverage metrics exclude central bank claims in accordance with the UK leverage rules that were implemented on 1 January 2022. References to EU regulations and directives (including technical standards) should, as applicable, be read as a reference to the UK's version of such regulation and/or directive, as onshored into UK law under the European Union (Withdrawal) Act 2018, and as may be subsequently amended under UK law.

4 The LCR and HQLA are based on the average value of the preceding 12 months. Prior period numbers have been restated for consistency.

 
Presentation of alternative performance measures (non-GAAP financial 
 measures) 
 

In measuring our performance, the financial measures that we use include those derived from our reported results to eliminate factors that distort period-on-period comparisons. Such measures are referred to as adjusted performance. A reconciliation of reported to adjusted performance is provided on pages 12 to 13.

RoTE is computed by adjusting the reported equity for goodwill and intangibles. A reconciliation is provided on page 126, which details the adjustments made to the reported results and equity in calculating RoTE.

 
Our purpose and values 
 
 
Our purpose 
 

Opening up a world of opportunity.

 
Our values 
 
   --     We value difference: Seeking out different perspectives. 
   --     We succeed together: Collaborating across boundaries. 
   --     We take responsibility: Holding ourselves accountable and taking the long view. 
   --     We get it done: Moving at pace and making things happen. 
 
Our core strengths 
 
 
Full banking capability 
 

We serve customers ranging from personal customers through to multi-national corporates with the support of our three businesses. Our full banking capability assists us in seeking to meet our customers' diverse financial needs, reduce our risk profile and volatility, and generate returns for shareholders.

 
Value of our network 
 

Within the UK we provide products and services digitally, by phone and face-to-face through our branches, bureaux and offices, and commercial centres. We are also supported by our Global Service Centres.

 
Access to HSBC Group's global network 
 and business synergies 
 

For customers with international interests, we are intrinsically connected with the HSBC Group's wider global network, enabling our customers to seize international growth opportunities. This helps us build deeper and more enduring relationships with businesses and individuals. HSBC Group's geographic reach and network of customers also allows greater insight into the trade and capital flows across supply chains. We share resources and product capabilities across our businesses and leverage these synergies when serving our customers.

 
Our strategy 
 

Our UK strategy comprises the following four pillars:

 
Focus on our strengths 
 

Supporting our customers

Throughout the year in WPB, we have taken a number of measures to support our customers through the current cost of living challenges. We have reached out to over 5.5m customers via email and phone to make them aware of the information and tools available to support with the cost of living. We launched the 'Rising Cost of Living Hub' on our website which offers guidance on where to go for additional support and provide money saving tips. We also gave customers with an existing overdraft the opportunity to request an increased interest-free buffer of GBP500 for a 12-month period.

We have enhanced support for our vulnerable customers as we focused on financial accessibility and inclusion. We turned all of our UK branches into Safe Spaces, to be used by anyone trying to escape domestic violence. As at 31 December 2022, we have opened 9,219 accounts for Ukrainian settlers and 371 for Afghan settlers. Additionally, the success of our past work continues as we have supported 4,209 individuals through our No Fixed Address service since 2018 and 2,125 through our Survivor Bank service, supporting survivors of human trafficking and modern slavery.

During the extreme market volatility in September 2022, we worked hard to support our mortgage customers. We simplified our online mortgage rate switching journey, with customers able to complete in less than 10 minutes. We also extended our rate switching window from 90 to 120 days, enabling customers to lock in their go-forward rate with more certainty.

In CMB, we have proactively engaged and supported our business customers to navigate rising inflation and supply chain pressures. We supported Small and Medium-sized Enterprises with Financial Health Checks and focused cost of living webinars combining economic updates with showcasing of the support available to businesses. We support global multi-banked corporates with requirements across all HSBC Group's product range including capital financing structures, financial sponsor shareholding and acquisition debt. In UK Global Trade & Receivables Finance, we launched a new iteration of the government's Recovery Loan Scheme Invoice Finance Facility which aims to improve the terms on offer to borrowers, extending the funding up to 100% of the value of invoices notified to HSBC UK.

Despite the uncertain environment, we continued to provide support to help British businesses grow. This year we launched a GBP250m 'Growth Lending' fund to help high-growth tech firms scale up and achieve their global ambitions and we have received business introductions to various sub sectors including FemTech, Climatech, Edtech and Insurtech looking to use the fund. In addition, we increased our total support for UK SMEs to GBP90bn since it was first launched in 2018. The fund is split into regional pots and funds for key sectors such as International, Technology, Agriculture and Franchise.

Improving customer service

Our strategic NPS benchmarking survey, that runs twice a year, saw first direct ranked joint 1st across all retail providers. For HSBC UK WPB, our score increased to +11, ranking us joint 10th vs. our peers.

In CMB, we have seen a decline in our overall score to -19 vs. -15 FY21 as measured by Savanta. Our MME segment overall ranking reduced to 3rd; BB improved to 4th and SBB remains at 8th but with improved customer digital satisfaction. Our LC segment remains #1 in the market for overall penetration and strategic advice in the Coalition Greenwich Survey.

We recognise that there is more work to be done to consistently meet and exceed customer needs. We have invested in additional contact centre training and resources to improve customer service which fell below our expected standards in 2022.

In 2022, we closed 70 branches and have 114 planned closures for 2023. We are cognisant of the impact our branch closures will have on some customers, and are digitising customer journeys at scale, while investing in our go-forward branch network. In 2022, we provided 918 community tablets to support our customers where digital servicing will support them to access banking services. HSBC UK is a member of Cash Access UK Limited, a company whose members are a group of banks and building societies. The company aims to preserve access to cash for consumers and businesses over the long-term.

Growing our business

Through focusing on the areas where we have distinctive capabilities, we continued to attract new customers. In 2022, we saw 190,000 personal customers switch to one of our brands from another provider, the highest ever; with first direct being the top bank for most switched to bank in the UK and winning MoneyFacts Consumer Awards Current Account Switching Provider of the year. Meanwhile HSBC Kinetic, our digital SME bank, had onboarded c.53,000 customers since launching in 2021 and has been recognised with several industry awards including Best Digital Customer Experience for account opening and onboarding by The Digital Banker 2022.

In 2022, we have helped first time buyers purchase c.12,000 properties, doing so by expanding our intermediary coverage to 870 brokers. As a result, we provided GBP27.9bn of gross new mortgage lending (FY21: GBP27.6bn) and increased our mortgage stock market share to 7.7% (FY21: 7.5%)(1) .

Across the Private Bank we have increased our bespoke investment opportunities for clients - broadening our discretionary proposition with new equity strategies launched. In 2022, we acquired GBP3.0bn in net new money (FY21: GBP2.2bn).

In CMB, we were recognised in the market as Lender of the Year for 2022 at the Unquote British Private Equity Awards and our UK Global Payments Solutions team was named as Best in Service and Market Leader in the 2022 Euromoney Cash Management Survey. Our enhanced Global Payments Solutions proposition and optimisation activities drove a strong performance in 2022 achieving +62% revenue year on year. In GTRF, we were rated #1 Trade Finance Bank in the UK for the 6th year running at the Euromoney Awards for Excellence and assets are at record levels, near GBP7bn on a period end basis reflecting +25% growth on prior year. Furthermore, commercial lending (loans and overdrafts)(2) has increased 7% vs. FY21 despite the roll-off of government loan scheme balances. Through supporting our customers expand internationally we achieved double digit international revenue growth rates.

   1   Bank of England - Gross Lending, Net Lending & Stock, DEC 22. 
   2   Total Loans & Advances less GTRF and Covid lending. 
 
Digitise at scale 
 

As part of our ambition to make banking simpler for our customers, we have opened 377,000 current accounts digitally and more than 780,000 unsecured lending products. This means that more than 95% of our unsecured lending originates through a digital channel.

In WPB, we launched Global Money, offering UK customers fee-free spending overseas; or for sending money abroad across 65 currencies covering at least 200 countries. As at 31 December 2022 we have onboarded 124,000 customers. This year we overhauled account applications on the first direct mobile app, reducing the time it takes to apply to 8 minutes. In M&S we launched Sparks Pay, the first product built on HSBC Group's new Global Lending platform using a cloud-based decision engine to support a faster journey.

Leveraging the foundations built in 2021, we continue to optimise our mobile wealth services, including the ability to make regular payments and invest in new low-cost sustainable funds. In 2022, 69% of all new non-advised fund acquisitions on Global Investment Centre has come through mobile channel.

We aim to use technology to deliver secure banking and that is why this year we introduced our first ever machine learning model to help detect payment fraud and scams. Since deployment, this model has increased detection cases by 21%.

In CMB, we have enhanced functionalities in our digital channels such as the Digital Business Banking payment tracker giving customers transparency over the end-to-end journey of cross-border payments. Following customer feedback, customers in HSBCnet can now download a payment message online to use as proof that funds have been sent to allow the release of goods and services. In Global Wallet, our award winning multi-currency virtual wallet, we increased our customer base by five times compared to 2021 with transaction values also rising tenfold. Digital adoption in CMB continues on a forward trajectory with 76% of customers now digitally active.

We launched new technologies to further support customers with our HSBC Trade Solutions platform helping to process transactions for clients that trade internationally with Guarantees and Standby Documentary Credits. Our new Dynamic Risk Assessment transaction monitoring system uses artificial intelligence and machine learning models to help detect financial crime risk and protect customers.

 
Energise for growth 
 

Supporting our employees

Our ambition is to transform our culture to one that is truly customer-centric and high performing, becoming an organisation that is widely recognised by our customers and employees for providing world-class service and propositions. By bringing the voice of the customer into the running of our business, we will enable employees to better understand customers' situations, perceptions and expectations.

Employee engagement

Our employees' health, well-being and engagement continues to be a priority. We have provided extensive support through the launch of a new Digital GP Service giving employees, their partners and dependants quick and easy access to primary care at the time of need.

We gave a one-off payment of GBP1,500 to almost 17,000 employees, to support them with rising cost of living pressures. In partnership with the Bank Workers Charity, we have continued the HSBC Support Fund to provide short-term financial support to current and former employees who find themselves in financial hardship. Since launch in May 2021, 130 grants have been awarded for an aggregate amount of GBP190k.

We have seen employee engagement improve in 2022, with 75% of employees taking part in our internal Snapshot survey vs. 60% in 2021. 63% of employees would recommend HSBC UK as a great place to work, an +8 increase from last year; and the overall engagement index that shows how employees feel about the organisation is at 65%, +6 higher than in 2021.

We have provided guidance and structure to our people, to enable us to embed hybrid working in a sustainable way, while supporting our customers. We also launched Talent Marketplace, enabling people to undertake short-term assignments to help gain relevant hands-on experience within a specific discipline.

Speak-up culture

Empowering a speak up culture where our employees feel able to raise issues is critical. Multiple channels are available to our employees, including our confidential whistleblowing helpline and our Human Resources Direct platform. Our HSBC Confidential whistleblowing helpline enables employees to raise concerns in confidence and anonymously if they wish, without fear of retaliation and reprisal. Concerns are investigated thoroughly and independently and HSBC UK does not condone or tolerate any acts of retaliation against concern raisers.

Diversity and Inclusion

In 2022, we continued the delivery of our '3 Rs' inclusion strategy:

-- Representation: We entered into a three-year partnership with MOBOLISE, a Black Talent programme; and, recruited five people with complex disabilities into bespoke Head Office roles. By year end our senior leadership was 37.9% female, 2.6% black heritage, and our new recruits included 10.9% with a disability. For further details, please visit HSBC Group's gender and ethnicity disclosures available online.

-- Respect: We continued to integrate inclusion messaging within standard communications and training and our employee survey scores show that we are making a difference, with overall inclusion scores increasing by 4 points this year.

-- Reputation: HSBC UK was named a top 10 employer by the Ethnicity Awards, ranked 32nd in the Stonewall LGBTQ+ Index, and was recognised as a Gold Standard employer following an assessment by the Business Disability Forum, with a score of 95.8%, the highest score awarded.

Supporting our community

Community partnerships

Employability: The Prince's Trust

This year we celebrated a decade of impact across our partnership. Since 2012, we have reached more than 55,000 young people not in education or employment. In 2022, over 2,180 young people benefited from the Prince's Trust Employability programmes with HSBC UK's support.

Youth Financial Capability

In 2022, HSBC UK have supported over 445,000 children and young people to learn about money through our programmes and partnerships with Young Money, The Scouts Association, our Education team and volunteer network.

Charity Finance Group

In partnership with the Charity Finance Group we created a Modern Banking Customer Guide to help charities, voluntary organisations, faith and community groups meet their banking needs in an evolving world and raise awareness of digital banking options.

Community support

In 2022, HSBC UK donated GBP8.3m to charities and non-profit organisations running programmes and projects in the UK. Additionally, our employees fundraised over GBP1m, supported with an additional GBP1.1m contribution from HSBC UK through our employee Pound for Pound scheme. Our employee led projects supported over 15,000 vulnerable people across 58 local charities and 3,315 employees took paid volunteering leave to support their local communities.

 
Transition to net zero 
 

HSBC Group continues to take steps to implement its climate ambition to become net zero in its operations and supply chain by 2030, and align financed emissions to net zero by 2050. HSBC Group expanded the coverage of sectors for on-balance sheet financed emissions targets, recognising the challenge of evolving methodologies and data limitations.

The transition to net zero is one of the biggest challenges for our generation. Success will require governments, customers and finance providers to work together. HSBC Group's global footprint means that many of its clients operate in high-emitting sectors and regions that face the greatest challenge in reducing emissions. This means that HSBC Group's transition will be challenging but is an opportunity to make an impact.

HSBC Group recognises that to achieve its climate ambition it needs to be transparent on the opportunities, challenges, related risks and progress it makes. To deliver on HSBC Group's ambition, it requires enhanced processes and controls, and new sources of data. HSBC Group continues to invest in climate resources and skills, and develop its business management process to integrate climate impacts. Until systems, processes, controls and governance are fully developed, certain aspects of HSBC Group's reporting will rely on manual sourcing and categorisation of data. In 2023, HSBC Group will continue to expand its disclosures, with our reporting needing to evolve to keep pace with market developments.

In December 2022, HSBC Group published its updated energy policy and an update on the Group's thermal coal phase-out policy. These policies were drafted in consultation with leading independent scientific and international bodies and investors. For further details, please refer to the ESG review in the HSBC Holdings plc Annual Report and Accounts 2022.

HSBC Group is committed to a science-aligned phase-down of fossil fuel finance in line with the Paris Agreement and have committed to publish its own Group-wide Climate Transition Plan in 2023.

More information about HSBC Group's assessment of climate risk can be found in the HSBC Holdings plc Annual Report and Accounts 2022.

Supporting our customers

Sustainable finance and investment ambition

HSBC Group is supporting customers through the transition to net zero and a sustainable future with an ambition to provide and facilitate $750bn to $1tn of sustainable finance and investment by 2030(2) . HSBC Group currently finances a number of industries that make a significant contribution to greenhouse gas emissions, where many customers operate in the high-emitting sectors and regions that face the greatest challenge in reducing emissions. HSBC Group's approach is rooted in engaging with customers to help them diversify and decarbonise.

In 2022, HSBC UK provided more than GBP4.7bn of sustainable finance, which includes green loans, sustainability linked loans and sustainable bonds(2) . Examples include:

HSBC UK Green SME Fund

Launched in January 2022, our Green SME Fund provides structured lending to support businesses' green initiatives. We supported 146 customers with GBP40m of financing, with loans starting from GBP7,000.

Hornsea 2

HSBC UK supported a consortium on the acquisition of a 50% stake in the world's largest operating offshore windfarm, Hornsea 2.

JDR Cables

HSBC UK in collaboration with HSBC Group supported a GBP1bn Green Loan under the UK Export Finance Export Development Guarantee Scheme for JDR Cables. The proceeds will support a new sub-sea cable manufacturing facility for the renewable energy sector. HSBC UK acted as a sole sustainability coordinator plus other roles on this transaction.

   2   Detailed definitions can be found in HSBC Group's Sustainable Finance Data Dictionary. See https://www.hsbc.com/who-we-are/esg-and-responsible-business/esg-reporting-centre. 

We also continue to grow our Sustainable Finance Ambassador network, which now has over 1,000 members, with the aim of deepening our employees' understanding of the opportunities and risks faced by our clients as a result of the transition to net-zero.

Thought leadership

We partnered with the Climate Action For Associations collective to publish a series of practical guides on our Business Banking Sustainability Hub, for small businesses navigating the transition to net-zero. We have published climate thought-leadership research on our Centre for Sustainable Finance, including our SME Emissions Framework Scoping Exercise and Retrofit Conundrum Reports.

Unlocking climate solutions

Through our philanthropic partners we are unlocking barriers to finance companies and projects to tackle climate change. Since the start of our partnership with the National Trust in 2021, 579,000 native trees have been planted across England, Wales and Northern Ireland, creating 674 hectares of woodland and wood pasture. In addition, HSBC UK has funded 'Access to Nature' education sessions at National Trust properties, providing transport and nature-connection activities to over 6,500 children with the least access.

Working together with the National Trust for Scotland, we have supported a pioneering landscape restoration project in Dumfries and Galloway. Since the start of the partnership in 2021, restoration work has been carried out across 45 hectares of wetland and woodland, and a no fence technology has been introduced to trial how sustainable livestock management can be balanced with nature recovery.

Our partnerships with the University of Birmingham and Imperial College London have enabled us to support over 86 climate innovation ventures since 2021 that are developing services, products or technologies with potential to positively impact on climate change and the environment.

 
Stakeholder engagement 
 

This section forms our section 172 statement and addresses the requirements of the Companies (Miscellaneous Reporting) Regulations 2018. The first part, 'Engaging with our key stakeholders', sets out information about the stakeholders we view as critical to the bank and its prospects, including how the Board had regard for them in its discussions and decision-making throughout the year. The second part, 'Board engagement and governance', provides two examples of principal discussions and decisions taken by the Board in 2022 when discharging their responsibility. These show how the Directors and Board respectively discharged their individual and collective responsibility for promoting the long-term success of the bank and took different stakeholder considerations into account in reaching a decision or forming a view. More detailed information on the activities of the Board during 2022 are set out in the Corporate Governance Report on page 65.

 
Engaging with our key stakeholders 
 

With the easing of Covid restrictions, a broad range of events, offering direct engagement with customers and employees, were attended by members of the Board during 2022 to help them understand what really mattered to these stakeholders and validate that the bank's current strategy continued to support them in the particularly challenging current environment.

Customers

Customer needs are central to the bank's business and must be understood so that we can appropriately support them. How we have served and supported our customers during 2022 is covered in the 'Our strategy' section on page 5 in the Strategic report. Examples of how the Board has engaged with customers during 2022 include:

-- CEO Reports to the Board provided key customer-related metrics and performance indicators, such as customer survey feedback and net promoter scores, which allowed the Board to monitor the bank's approach to supporting customers and the performance and impact of associated activities.

-- Reports to the Board on complaints, the impact of cost of living pressures, supporting vulnerable customers and our branch strategy, enabled the Board to assess whether the improvement of customer service and outcomes were prioritised appropriately to deliver the bank's determination to be a truly customer-centric organisation.

-- Direct customer interactions reinforced the Board's views about what is required to improve customer experience. Representatives of Large Corporate customers met with the Board to share their views on areas of focus and concern and the service they expect from the bank. The Board was immersed in the Retail customer experience during a day spent with colleagues at first direct when Directors listened to customer phone calls and heard about digital journey developments.

Employees

Employees are critical to the successful operation of the bank and its long-term future. Understanding how our employees feel helps us to give them the right support to thrive and serve our customers. How we engage with employees in different ways, as well as our focus on improving diversity and inclusion in HSBC UK, is detailed on page 6.

Examples of how the Board has engaged with employees include:

-- CEO Reports to the Board provided updates on employee related activities and events, metrics on employee attrition, gender diversity and personal conduct cases and the internal employee survey ('Snapshot'). This allowed the Board to understand employee sentiment, health and well-being throughout 2022. When the Board considered management's update on its People Strategy it was able to assess whether the areas of focus and prioritisation remain appropriate in the rapidly changing external environment.

-- The Board used the Culture Dashboard developed in 2021 to assess whether actions being taken are effective in energising colleagues to put the customer first, own their careers and build skills for the future.

-- Individual Directors met with colleagues from across the bank to understand and hear their perspectives of what it is like to work for HSBC UK, whether they trust their leaders, feel HSBC UK is making a difference for its customers and are proud of its role in society, and what more can be done to improve their own experiences in the workplace.

Shareholder and investors

The bank is a wholly owned subsidiary of HSBC Holdings plc and therefore the Board and its executive management consider the impact and implications of their decisions in relation to its shareholder and debt security investors during these engagements. Examples of how the Board did this include:

-- The Board Chairman and Committee Chairs engaged with their Group counterparts and attended Group forums and Board Committee meetings, together with Executive Directors, to engage on common issues and strategic priorities.

   --     Reviewing and approving HSBC UK specific components of Group programmes. 

-- Evaluating the strength of the bank's balance sheet to ensure that the ability to pay principal or interest on its listed debt securities was not at risk.

-- Supporting a successful investor day led by the bank's executive team to provide investors in the Group with a better understanding of the bank and its growth prospects in the UK.

Suppliers

Suppliers provide critical support to help us operate our business effectively. We work with our suppliers to ensure mutually beneficial relationships, which includes our commitment to the Prompt Payment Code. Examples of Board engagement during 2022 include:

-- The Chief Operating Officer's regular reports on third-party supplier matters such as the operating model, relationship management, material outsourcing, performance and operational resilience.

-- Management reporting on how the bank oversees the quality of the services provided by our critical third-party suppliers and how we work together with our suppliers to mitigate impacts to customers.

This allowed the Board to assess whether the bank had met the Operational Resiliency regulatory requirements for outsourcing and third party risk management and the effectiveness of our relationships with third party suppliers and the bank's processes in providing adequate oversight and control of supplier risk. It also enabled the Board to remain alert to pressure points and oversee how the bank managed risk relating to its third, fourth and fifth party suppliers. Further detail on third party risk management is included in the Risk section in the Report of Directors on page 24.

Communities

HSBC UK has an important role in supporting the communities in which it operates and is dependent on those communities for the majority of our workforce. We have established a number of community partnerships which are detailed in the 'Supporting our Community' section on page 7. In 2021, the Board had assessed HSBC UK's existing social impact, profile and narrative, and supported the intention to focus the bank's social and community projects on financial inclusion, resilience, capability and opportunity. This work on HSBC UK's societal purpose has continued in 2022 with the Board:

   --     Agreeing the appropriate governance model and funding; 

-- Understanding how our societal purpose would be embedded within the business to deliver: long-term sustainable success and meaningful change, particularly in the current challenging economic environment; and engagement with the brand by improving customer perception of HSBC UK; and

-- Examining the approach being taken to align partnerships across HSBC UK to the societal purpose, including the exit plans for any incompatible partnerships.

The Board also received an update on the bank's progress against its Climate Strategy and Plan, acknowledging that there remained work to be done in developing product propositions. The Board encouraged management to consider how risk appetite metrics could be enhanced to measure clients' transition from brown to green activities.

Regulators and Government

As a UK bank, the government and regulators in the UK are key stakeholders with whom we maintain constructive dialogue and relations. Examples of Board engagement with them during 2022 include:

-- Meetings between Directors and regulators, both as part of continuous assessment and on specific issues such as the FCA's annual Firm Evaluation and the PRA's periodic summary review.

-- Participation by Directors in government and regulatory consultations, industry forums and round table events.

 
Board engagement and governance 
 

Below are two examples of principal decisions and discussions during the year where the Directors had regard to their statutory duties under section 172(1) (a)-(f) of the Companies Act 2006:

Managing the Cost of Living Challenges

The Board has considered the bank's response to cost of living challenges on customers, particularly lower-income households, smaller businesses, and our employees. Supporting our customers remains a priority, with the bank continually evaluating initiatives and relief measures that could be taken. During the second half of the year the Board considered the actions being taken by our WPB and CMB businesses. These included:

   --     enhanced forbearance tools, including tailored forbearance strategies for CMB customers; 

-- the ability to modify terms and conditions applying to an existing facility, or the restructuring of an existing contract, that would not ordinarily be granted were a customer not experiencing financial difficulty;

-- online resources for both WPB and CMB customers, including dedicated self-help tools and webinars, with more targeted intervention towards customers identified as more likely to be financially stretched;

-- increased capacity in the WPB Financial Support Team, as well as the establishment of the CMB Financial Support Team dedicated to supporting our commercial clients experiencing financial difficulty; and

   --     an increase to charge-free buffers for retail customers on an opt-in basis for 12 months. 

The pressures on employees caused by rising inflation and energy prices have been closely tracked and regularly discussed by the Board. As these inflationary pressures rose, the Board agreed to make a one-off payment of GBP1,500 to our more junior employees to underpin their financial security. In reaching its decision, the Board was mindful of the need to avoid embedding inflationary pressure into the economy but was keen to provide immediate relief to those employees experiencing cash flow pressures. Proactive steps have also been taken to increase fixed pay for over 90% of HSBC UK colleagues. The Board was also updated about the additional steps taken to support employees, including:

-- Face-to-face financial health checks offered to all employees and financial wellbeing support tools;

   --     HSBC UK's Support Fund for those colleagues who are in financial distress; and 
   --     Ongoing education about HSBC UK's benefit options. 

Branch Network Transformation

Planning the future shape and size of the Branch Network is crucial, given the pace of change in customer behaviours. During 2022, the Board reviewed and evaluated options for the Branch Network Transformation (the 'transformation plans') to achieve an optimal end-state Branch Network over the medium term. In particular, the Board considered an opportunity (arising from the timing of lease-breaks) to accelerate the transformation plans in 2023. During its discussions, the Board considered whether the impacts to, and outcomes for, our stakeholders were appropriate. The Board examined, in particular, whether the transformation plans:

-- safeguarded the provision of critical services for customers (such as access to cash, vulnerable customer support, advice, and the broader customer digital /financial education agenda) whilst creating a more efficient operating model;

-- were sufficiently customer centric, given branches remain valuable to customers - even in a digital age - by providing the human touch in the moments that matter and whether this was consistent with the bank's wider holistic strategy to improve customer outcomes;

   --     would, in parallel, deliver new and simplified customer journeys from enhanced technology; 

-- adhered to all aspects of regulatory guidance and reflected feedback from engagement with our regulators;

-- had taken appropriate account of the direct and indirect impacts to colleagues. The Board was keen to ensure that communications were open and transparent on proposed closures and the funding to invest in other areas of the Branch Network was secured; and

-- conflicted with HSBC UK's strategic ambition to be at the heart of local communities, if there was no longer a direct physical presence.

The Board concluded that the data supported an optimum end state Branch Network, based on the shift in customer demand and behaviours. The Board acknowledged that the transformation plans would enable a greater proportion of the bank's investment spend and running costs to be focused on enhancing the service that the bank was able to offer to its wider customer base. The proposal to accelerate the branch closures was supported, conditional upon ensuring the outcome for vulnerable and impacted customers was acceptable.

 
Business performance and KPIs 
 

The Board tracks the bank's progress in implementing its strategy with a range of financial and non-financial measures or KPIs.

Progress is assessed by comparison with the group strategic priorities, operating plan targets and historical performance.

Management and the Board review its KPIs regularly in light of its strategic objectives and may adopt new or refined measures to better align the KPIs to HSBC Group's strategy and strategic priorities. We monitor a range of non-financial KPIs focusing on customers, people, culture and values including customer service satisfaction, employee engagement and diversity and sustainability.

For details on customer service and satisfaction please refer to page 5; for supporting our employees and diversity and inclusion refer to page 6; for sustainability refer to page 7 and for other non-financial KPIs refer to the Corporate Governance section on pages 65 to 69.

 
Economic background and outlook 
 
 
UK economic outlook 
 

HSBC Global Research forecasts UK GDP to fall 0.4% in 2023, followed by a rise of 1.5% in 2024. While GDP was flat in Q4 2022, meaning a recession at that point was avoided, UK household real incomes are still set to fall by 1.1% in 2023, and the impact of higher interest rates poses an additional headwind. Fiscal support and lower oil and gas prices mean this squeeze is less intense than it might have been, but companies face the end of government energy support, higher labour and borrowing costs and - for larger businesses - a rise in corporation tax in April.

The UK labour market has continued to outperform. The unemployment rate stood at 3.7% in December 2022 (close to the multi-decade low of 3.5% in August), with private sector pay growth rising to 7.3% 3m/yr - the fastest rate on record, excluding pandemic-related erratics. Widespread strikes across the public and private sectors are adding to pressures on pay. That said, there are signs that the imbalances have begun to unwind: vacancies have fallen, redundancies are up, and surveys point to improving supply and waning demand for labour. HSBC Global

Research forecasts unemployment averaging 4.2% in 2023 and then 4.9% in 2024, but with total pay growth staying relatively high, at 5.4% in 2023 and 4.7% in 2023.

UK CPI inflation rose to 11.1% Y-o-Y in October 2022, but fell back to 10.1% in January 2023. HSBC Global Research believes that the October rate was the peak, and that the annual rate will continue to decline, largely thanks to lower energy and durable goods price pressures. However, food and core inflation remain elevated, and high labour costs are expected to keep CPI inflation above the BoE's 2% target through 2023 and 2024.

HSBC Global Research expects CPI inflation to average 7.1% in 2023 and then 3.5% in 2024. However, inflation expectations have started to fall, reducing the risk of a wage-price spiral.

As a consequence of the rise in inflation, the BoE has now raised Bank Rate ten times, taking it to 4.00%, and launched a programme of quantitative tightening - including active gilt sales. HSBC Global Research forecasts just one further rate rise, of 25bps, taking Bank Rate to 4.25%. This is in line with market expectations. However, the market then expects rates to start to fall back in 2024, whereas HSBC Global Research expects inflation still to be too high to allow this.

 
Financial summary 
 
 
Summary consolidated income statement for the year ended 
                                                                                    Year ended 
                                                             --------------------------------------------------------- 
                                                                                      Audited 
                                                             --------------------------------------------------------- 
                                                                                  31 Dec                        31 Dec 
                                                                                    2022                          2021 
                                                                                    GBPm                          GBPm 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Net interest income                                                                6,203                         4,650 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Net fee income                                                                     1,245                         1,080 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Net income from financial instruments held for trading 
 or managed on a fair value basis                                                    384                           318 
Changes in fair value of other financial instruments 
 mandatorily 
 measured at fair value through profit or loss                                        36                            15 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Gains less losses from financial investments                                          37                           101 
Other operating income                                                                47                            86 
Net operating income before change in expected credit 
 losses and other credit impairment charges                                        7,952                         6,250 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Change in expected credit losses and other credit 
 impairment 
 charges                                                                           (482)                           989 
Net operating income                                                               7,470                         7,239 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Total operating expenses                                                         (3,832)                       (3,759) 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Operating profit                                                                   3,638                         3,480 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Profit before tax                                                                  3,638                         3,480 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Tax expense                                                                        (762)                       (1,112) 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Profit for the year                                                                2,876                         2,368 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Profit attributable to shareholders of the parent company                          2,871                         2,363 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
Profit attributable to non-controlling interests                                       5                             5 
-----------------------------------------------------------  ---------------------------  ---------------------------- 
 
 
Reported performance 
 

2022 reported profit before tax of GBP3,638m is GBP158m, or 5%, higher than 2021 reported profit before tax of GBP3,480m, driven by higher revenue, offset by higher ECL and operating expenses.

Net interest income increased by GBP1,553m or 33%, mainly due to the impact of higher base interest rates on customer deposit spreads offset by mortgage margin compression due to competitive market conditions in 2022.

Net fee income increased by GBP165m or 15%, due to growth across both CMB and WPB products as the market recovers following the Covid-19 pandemic.

Net income from financial instruments held for trading or managed on a fair value basis increased by GBP66m or 21%, principally due to foreign exchange income as market conditions impacting commercial customer foreign exchange payment volumes and demand for foreign currency from retail customers improved following the lifting of Covid-19 travel restrictions.

Change in fair value of other financial instruments mandatorily measured at fair value through profit or loss increased by GBP21m, primarily due to higher fair value gains in 2022 following the revaluation of equity investments.

Gains less losses from financial investments decreased by GBP64m due to lower disposal gains realised by the Markets Treasury desk due to the volatile market conditions in 2022.

Other operating income decreased by GBP39m, driven by gains on derecognition in CMB in 2021, notably in the context of the Libor transition.

ECL increased by GBP1,471m from a GBP989m release in 2021 to a charge of GBP482m in 2022. The 2022 charge included additional stage 1 and stage 2 allowances in respect of the impacts of the Russia-Ukraine war and heightened economic uncertainty and inflationary pressures. This compared with a net release in 2021 primarily relating to Covid-19-related allowances previously built up in 2020.

Total operating expenses increased by GBP73m. Restructuring programmes and technology investment costs were partially offset by front and back office cost reductions across the business as we continue to actively manage our cost base.

Tax expense The effective tax rate is 20.9% (2021: 32.0%). The effective tax rate is reduced by 4.7% in 2022 by a credit arising from the remeasurement of the group's deferred tax balances following the substantive enactment of legislation to reduce the UK banking surcharge rate from 8% to 3%, with effect from 1 April 2023. 2021 effective tax rate was higher than the UK rate of corporation tax for banking entities of 27% due to the main rate of UK corporation tax increasing from 19% to 25% impacting deferred tax balances.

 
Net interest income 
                                                    Year ended 
                                                        At 
                                                  31 Dec                         31 Dec 
                                                    2022                           2021 
                                                    GBPm                           GBPm 
-------------------------  -----------------------------  ----------------------------- 
Interest income                                    7,592                          5,072 
-------------------------  -----------------------------  ----------------------------- 
Interest expense                                 (1,389)                          (422) 
-------------------------  -----------------------------  ----------------------------- 
Net interest income                                6,203                          4,650 
-------------------------  -----------------------------  ----------------------------- 
Average interest-earning 
 assets                                          327,840                        303,151 
-------------------------  -----------------------------  ----------------------------- 
                                                       %                              % 
-------------------------  -----------------------------  ----------------------------- 
Gross interest yield(1)                             2.32                           1.67 
-------------------------  -----------------------------  ----------------------------- 
Less: Gross interest 
 payable(1)                                       (0.55)                         (0.18) 
-------------------------  -----------------------------  ----------------------------- 
Net interest spread(2)                              1.77                           1.49 
-------------------------  -----------------------------  ----------------------------- 
Net interest margin(3)                              1.89                           1.53 
-------------------------  -----------------------------  ----------------------------- 
 

1 Gross interest yield is the average annualised interest rate earned on AIEA. Gross interest payable is the average annualised interest cost as a percentage of average interest-bearing liabilities.

2 Net interest spread is the difference between the average annualised interest rate earned on AIEA, net of amortised premiums and loan fees, and the average annualised interest rate payable on average interest-bearing funds.

   3     Net interest margin is net interest income expressed as an annualised percentage of AIEA. 

Net interest margin increased from 1.53% in 2021 to 1.89% in 2022. This was driven by the UK interest rate increases in 2022, with increased yields on cash at central banks and customer lending, partly offset by an increase in interest expense on customer accounts.

Return on average tangible equity

RoTE is measured as the profit attributable to ordinary shareholders divided by the reported equity adjusted for goodwill and intangibles. The 2022 RoTE of 16.3% was 2.8% higher than the 2021 RoTE of 13.5%, driven by higher reported profit before tax. Average tangible equity has remained in line with 2021.

Alternative performance measures

Our reported results are prepared in accordance with IFRSs, as detailed in the financial statements starting on page 79. In measuring our performance, the financial measures that we use include those derived from our reported results to eliminate factors that distort YoY comparisons. These are considered alternative performance measures (non-GAAP financial measures).

Within the Strategic report we present performance on an adjusted basis, which is our segment measure for our reportable segments under IFRS 8 but constitutes alternative performance measures when otherwise presented.

Adjusted performance

Adjusted performance is computed by adjusting reported results for the effects of significant items that distort YoY comparisons. We use significant items to describe collectively the group of individual adjustments excluded from the results when arriving at adjusted performance. An item might be deemed significant if the item is not incurred as part of the normal operational activities of the individual segment, separate identification and explanation of the item is necessary for users to gain a proper understanding of the performance of the business, and it is quantitatively and qualitatively material to the group's consolidated financial statements.

Customer remediation and redress programmes, are considered and assessed separately against the above criteria prior to recognition as a significant item. Significant items, which are detailed on page 12 , are ones that management and investors would ordinarily identify and consider separately when assessing performance to understand better the underlying trends in the business.

We consider adjusted performance to provide useful information for investors by aligning internal and external reporting, identifying and quantifying items management believes to be significant and providing insight into how management assesses YoY performance.

Segmental reporting

Global businesses are our reportable segments under IFRS 8.

The HSBC Group Chief Executive, supported by the rest of the Group Executive Committee, is considered the CODM for the purposes of identifying the HSBC Group's, and therefore HSBC UK's, reportable segments. HSBC UK's CODM is the HSBC UK Chief Executive, supported by the HSBC UK Executive Committee. The global business results are assessed by the CODM on the basis of adjusted performance that removes the effects of significant items from results. We therefore present HSBC UK global business results on an adjusted basis as required by IFRS.

Our operations are closely integrated and, accordingly, the presentation of data includes internal allocations of certain items of income and expense. These allocations include the costs of certain support services and global functions to the extent that they can be meaningfully attributed to global businesses. While such allocations have been made on a systematic and consistent basis, they necessarily involve a degree of subjectivity. Costs which are not allocated to global businesses are included in Corporate Centre.

Where relevant, income and expense amounts presented include the results of inter-segment funding along with inter-company and inter-business line transactions. All such transactions are undertaken on arm's length terms. The intra-group elimination items are presented in the Corporate Centre.

A description of the global businesses is provided in the Strategic report, page 2.

Changes to presentation from 1 January 2023

Notable items

From 1 January 2023, 'adjusted performance' will no longer exclude the impact of significant items. We will separately disclose 'notable items', which are components of our income statement which management would consider as outside the normal course of business and generally non-recurring in nature.

 
Adjusted profit before tax and balance sheet data for the year ended 
                                                                                                                 Corporate 
                                       WPB                     CMB                         GBM                      Centre                     Total 
At 31 Dec 2022                        GBPm                    GBPm                        GBPm                        GBPm                      GBPm 
Net operating 
 income/(expense) 
 before 
 change in 
 expected credit 
 losses and 
 other credit 
 impairment 
 charges                             4,321                   3,509                         151                        (37)                     7,944 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
- external                           4,146                   3,308                         394                          96                     7,944 
------------------ 
- inter-segment                        175                     201                       (243)                       (133)                         - 
------------------  ----------------------  ----------------------  --------------------------  -------------------------- 
- of which: net 
 interest income                     3,655                   2,533                         (1)                          10                     6,197 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Change in expected 
 credit losses and 
 other credit 
 impairment 
 charges                             (287)                   (195)                           -                           -                     (482) 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Net operating 
 income/(expense)                    4,034                   3,314                         151                        (37)                     7,462 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Total operating 
 income/(expenses)                 (2,267)                 (1,132)                        (34)                           7                   (3,426) 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Operating 
 profit/(loss)                       1,767                   2,182                         117                        (30)                     4,036 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Adjusted 
 profit/(loss) 
 before tax                          1,767                   2,182                         117                        (30)                     4,036 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
                                         %                       %                           %                           %                         % 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Adjusted cost 
 efficiency ratio                     52.5                    32.3                        22.5                        18.9                      43.1 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Balance sheet                         GBPm                    GBPm                        GBPm                        GBPm                      GBPm 
information 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Loans and advances 
 to customers 
 (net)                             138,927                  65,408                           -                       (192)                   204,143 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
Customer accounts                  181,785                  99,622                           -                       (312)                   281,095 
------------------  ----------------------  ----------------------  --------------------------  --------------------------  ------------------------ 
 
 
At 31 Dec 2021 
Net operating 
 income/(expense) 
 before 
 change in 
 expected credit 
 losses and 
 other credit 
 impairment 
 charges                               3,369                    2,748                        124                         (2)                     6,239 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
- external                             3,271                    2,642                        327                         (1)                     6,239 
----------------- 
- inter-segment                           98                      106                      (203)                         (1)                         - 
-----------------  -------------------------  -----------------------  -------------------------  -------------------------- 
- of which: net 
 interest 
 income/(expense)                      2,774                    1,858                          -                          10                     4,642 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
Change in 
 expected credit 
 losses and 
 other credit 
 impairment 
 charges                                 439                      550                          -                           -                       989 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
Net operating 
 income/(expense)                      3,808                    3,298                        124                         (2)                     7,228 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
Total operating 
 expenses                            (2,219)                  (1,174)                       (32)                        (39)                   (3,464) 
Operating 
 profit/(loss)                         1,589                    2,124                         92                        (41)                     3,764 
Adjusted 
 profit/(loss) 
 before tax                            1,589                    2,124                         92                        (41)                     3,764 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
                                           %%                                                  %%                                                    % 
-----------------  -------------------------   ----------------------  -------------------------   -------------------------  ------------------------ 
Adjusted cost 
 efficiency ratio 
 (%)                                    65.9                     42.7                       25.8                   (1,950.0)                      55.5 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
Balance sheet                           GBPm                     GBPm                       GBPm                        GBPm                      GBPm 
information 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
Loans and 
 advances to 
 customers (net)                     131,700                   63,784                          -                          42                   195,526 
Customer accounts                    178,685                  103,375                          -                       (190)                   281,870 
-----------------  -------------------------  -----------------------  -------------------------  --------------------------  ------------------------ 
 
 
Significant revenue items by business segment - (gains)/losses for 
 the year ended 
                                                                                                                     Corporate 
                                           WPB                         CMB                       GBM                    Centre                       Total 
At 31 Dec 2022                            GBPm                        GBPm                      GBPm                      GBPm                        GBPm 
------------------  --------------------------  --------------------------  ------------------------  ------------------------  -------------------------- 
Revenue                                  4,331                       3,507                       151                      (37)                       7,952 
------------------  --------------------------  --------------------------  ------------------------  ------------------------  -------------------------- 
Significant 
 revenue items                            (10)                           2                         -                         -                         (8) 
------------------  --------------------------  --------------------------  ------------------------  ------------------------  -------------------------- 
- customer 
 remediation and 
 related 
 matters                                   (9)                           2                         -                         -                         (7) 
------------------ 
- restructuring 
 and other related 
 revenue                                   (1)                           -                         -                         -                         (1) 
------------------  --------------------------  --------------------------  ------------------------  ------------------------ 
Adjusted 
 revenue/(expense)                       4,321                       3,509                       151                      (37)                       7,944 
------------------  --------------------------  --------------------------  ------------------------  ------------------------  -------------------------- 
 
 
At 31 Dec 2021 
------------------  --------------------------  --------------------------  ------------------------  --------------------------  -------------------------- 
Revenue                                  3,364                       2,759                       124                           3                       6,250 
------------------  --------------------------  --------------------------  ------------------------  --------------------------  -------------------------- 
Significant 
 revenue items                               5                        (11)                         -                         (5)                        (11) 
------------------  --------------------------  --------------------------  ------------------------  --------------------------  -------------------------- 
- customer 
 remediation and 
 related 
 matters                                     5                        (13)                         -                           -                         (8) 
------------------ 
- restructuring 
 and other related 
 revenue                                     -                           2                         -                         (5)                         (3) 
------------------  --------------------------  --------------------------  ------------------------  -------------------------- 
Adjusted 
 revenue/(expense)                       3,369                       2,748                       124                         (2)                       6,239 
------------------  --------------------------  --------------------------  ------------------------  --------------------------  -------------------------- 
 
 
Significant cost items by business segment - recoveries/(charges) for 
 the year ended 
                                                                                                                      Corporate 
                                         WPB                         CMB                        GBM                      Centre                     Total 
At 31 Dec 2022                          GBPm                        GBPm                       GBPm                        GBPm                      GBPm 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
Operating expenses                   (2,309)                     (1,170)                       (35)                       (318)                   (3,832) 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
Significant cost 
 items                                    42                          38                          1                         325                       406 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
- restructuring 
 and other related 
 costs(1)                                 70                          39                          1                         319                       429 
------------------ 
- customer 
 remediation and 
 related matters                        (28)                         (1)                          -                           6                      (23) 
Adjusted operating 
 expenses                            (2,267)                     (1,132)                       (34)                           7                   (3,426) 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
At 31 Dec 2021 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
Operating expenses                   (2,311)                     (1,181)                       (32)                       (235)                   (3,759) 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
Significant cost 
 items                                    92                           7                          -                         196                       295 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
- restructuring 
 and other related 
 costs(1)                                 63                           6                          -                         190                       259 
------------------ 
- customer 
 remediation and 
 related matters                          29                           1                          -                           6                        36 
Adjusted operating 
 (expenses)/income                   (2,219)                     (1,174)                       (32)                        (39)                   (3,464) 
------------------  ------------------------  --------------------------  -------------------------  --------------------------  ------------------------ 
 

1 Restructuring costs include charges received from HSBC Global Services (UK) Limited, which do not form part of the balance sheet provision movement.

 
Net impact on profit before tax by business segment for the year ended 
                                                                                                                               Corporate 
                                                      WPB                        CMB                        GBM                   Centre                        Total 
At 31 Dec 2022                                       GBPm                       GBPm                       GBPm                     GBPm                         GBPm 
--------------------------------  -----------------------  -------------------------  -------------------------  -----------------------  --------------------------- 
Profit/(loss) before tax                            1,735                      2,142                        116                    (355)                        3,638 
--------------------------------  -----------------------  -------------------------  -------------------------  -----------------------  --------------------------- 
Net impact on reported profit 
 and loss                                              32                         40                          1                      325                          398 
--------------------------------  -----------------------  -------------------------  -------------------------  -----------------------  --------------------------- 
 
  *    significant revenue items                     (10)                          2                          -                        -                          (8) 
-------------------------------- 
 
  *    significant cost items                          42                         38                          1                      325                          406 
--------------------------------  -----------------------  -------------------------  -------------------------  ----------------------- 
Adjusted profit/(loss) before 
 tax                                                1,767                      2,182                        117                     (30)                        4,036 
--------------------------------  -----------------------  -------------------------  -------------------------  -----------------------  --------------------------- 
 
 
At 31 Dec 2021                       GBPm                       GBPm                      GBPm                       GBPm                      GBPm 
Profit/(loss) 
 before tax                         1,492                      2,128                        92                      (232)                     3,480 
--------------  -------------------------  -------------------------  ------------------------  -------------------------  ------------------------ 
Net impact on 
 reported 
 profit and 
 loss                                  97                        (4)                         -                        191                       284 
--------------  -------------------------  -------------------------  ------------------------  -------------------------  ------------------------ 
- significant 
 revenue items                          5                       (11)                         -                        (5)                      (11) 
-------------- 
- significant 
 cost items                            92                          7                         -                        196                       295 
--------------  -------------------------  -------------------------  ------------------------  ------------------------- 
Adjusted 
 profit before 
 tax                                1,589                      2,124                        92                       (41)                     3,764 
--------------  -------------------------  -------------------------  ------------------------  -------------------------  ------------------------ 
 
 
Adjusted performance 
 

Our adjusted profit before tax in 2022 increased by GBP272m, or 7%, compared with 2021, to a profit of GBP4,036m. This reflected higher revenue across all businesses and lower operating expenses, offset by higher ECL.

Adjusted revenue increased by GBP1,705m or 27%, with increases in WPB and CMB due to the impact of higher base interest rates on net interest margins, increased customer deposit balances in WPB and increased activity as the market recovers from the Covid-19 pandemic.

ECL increased by GBP1,471m, as described on page 10 'Reported Performance'.

Adjusted operating expenses decreased by GBP38m or 1%, due to ongoing cost management discipline, partially offset by increased technology investment costs and one-off cost of living payments made to staff.

The 2022 adjusted RoTE of 17.9% was 3.2% higher than the 2021 adjusted RoTE of 14.7% driven by higher adjusted profit before tax, with average tangible equity in line with 2021.

Adjusted cost efficiency ratio is measured as total adjusted operating expenses divided by adjusted net operating income before ECL. The adjusted cost efficiency ratio in 2022 improved by 12.4% vs. 2021, from 55.5% to 43.1%.

Wealth and Personal Banking

Adjusted profit before tax was GBP1,767m, 11% (GBP178m) higher than 2021 driven by higher revenue, offset by higher ECL and higher operating costs.

Revenue increased by GBP952m or 28%. Higher customer deposit margins were partially offset by mortgage margin compression. There has been continued balance sheet growth and increased customer spending levels post-Covid-19 pandemic.

ECL increased by GBP726m from a release of GBP439m in 2021 to a charge of GBP287m in 2022, as described on page 10 'Reported performance'.

Operating expenses increased by GBP48m or 2%, due to increased technology investment costs and one-off cost of living payments made to staff, partially offset by ongoing cost management actions.

Commercial Banking

Adjusted profit before tax was GBP2,182m, 3% (GBP58m) higher than 2021 due to higher revenue and lower operating expenses, offset by higher ECL.

Revenue increased by GBP761m or 28% due to higher net interest margin from customer loans and deposits, growth in fee-based revenue, higher lending balances, and higher fair value gains in 2022 following the revaluation of equity investments.

ECL have increased by GBP745m from a release of GBP550m in 2021 to a charge of GBP195m in 2022, as described on page 10 'Reported Performance'.

Operating expenses decreased by GBP42m or 4% driven by lower back-office operations costs and fraud losses, partially offset by increased technology investment costs.

Global Banking and Markets

GBM in HSBC UK reflects the transacting of foreign currency exchange for WPB and CMB customers.

The majority of the foreign exchange revenue is transferred to WPB and CMB, with an element retained in GBM.

Adjusted profit before tax was GBP25m, or 27%, higher than 2021, driven by stronger underlying foreign exchange payment revenues.

Corporate Centre

Adjusted loss before tax of GBP30m in 2022 was GBP11m lower than the loss before tax of GBP41m in 2021, driven by lower operating expenses due to the increased benefit arising from our material pension surplus as discount rates improved.

 
Dividends 
 

The consolidated reported profit for the year attributable to the shareholders of the bank was GBP2,871m.

Total interim dividends of GBP1,787m, were paid on the ordinary share capital during the year, of which GBP491m relates to the previous year and GBP1,296m relates to the current year. GBP142m of dividends were paid in respect of our additional tier 1 capital instruments.

On 14 February 2023, the Directors resolved to pay an interim dividend of GBP539m to the ordinary shareholder in respect of the financial year ending 31 December 2022.

Further information regarding dividends is given in Note 6.

 
Summary consolidated balance sheet as at 
                                                                               31 Dec                       31 Dec 
                                                                                 2022                         2021 
                                                                                 GBPm                         GBPm 
---------------------------------------------------------  --------------------------  --------------------------- 
Total assets                                                                  342,441                      346,063 
---------------------------------------------------------  --------------------------  --------------------------- 
 
  *    cash and balances at central banks                                      94,407                      112,478 
 
  *    financial assets mandatory measured at fair value 
       through profit and loss                                                    108                           79 
--------------------------------------------------------- 
 
  *    derivative assets                                                          546                           64 
--------------------------------------------------------- 
 
  *    loans and advances to banks                                              6,357                        1,914 
--------------------------------------------------------- 
 
  *    loans and advances to customers                                        204,143                      195,526 
--------------------------------------------------------- 
- reverse repurchase agreements - non-trading                                   7,406                        7,988 
--------------------------------------------------------- 
 
  *    financial investments                                                   16,092                       14,377 
 
  *    other assets                                                            13,382                       13,637 
---------------------------------------------------------  -------------------------- 
Total liabilities                                                             320,215                      322,258 
---------------------------------------------------------  --------------------------  --------------------------- 
 
  *    deposits by banks                                                       10,721                       11,180 
--------------------------------------------------------- 
 
  *    customer accounts                                                      281,095                      281,870 
--------------------------------------------------------- 
- repurchase agreements - non-trading                                           9,333                       10,438 
 
  *    derivative liabilities                                                     304                          292 
--------------------------------------------------------- 
- debt securities in issue                                                      1,299                          900 
- other liabilities                                                            17,463                       17,578 
---------------------------------------------------------  -------------------------- 
Total equity                                                                   22,226                       23,805 
---------------------------------------------------------  --------------------------  --------------------------- 
 
  *    total shareholders' equity(1)                                           22,166                       23,745 
--------------------------------------------------------- 
 
  *    non-controlling interests                                                   60                           60 
---------------------------------------------------------  -------------------------- 
 

1 Total shareholders' equity includes share capital, share premium, additional Tier 1 instruments and reserves.

The group maintained a strong and liquid balance sheet. The ratio of customer advances to customer accounts increased to 72.6% compared to 69.4% at 31 December 2021 driven by a 4.4% increase in loans and advances to customers.

Impact of Climate Risk

We have assessed the impact of climate risk on our balance sheet and have concluded that there is no material impact on the financial statements for the year ended 31 December 2022. We considered the impact on a number of areas of our balance sheet including expected credit losses, classification and measurement of financial instruments, goodwill and other intangible assets, our owned properties, our pension plan, as well as our going concern.

For further detail on how climate risk can impact HSBC UK in the medium to long-term see page 62 and on credit risk see page 26. Additionally, for further disclosure on how management has considered the impact of climate-related risks on its financial position and performance see critical accounting estimates and judgements, detailed in Note 1 'Basis of preparation and significant accounting policies' from page 87.

Assets

Cash and balances at central banks decreased by GBP18bn due to continued growth in customer lending and reclassification of cash encumbrance for net settlement schemes to loans and advances to banks.

Loans and advances to customers increased by GBP8.6bn, mainly driven by growth in retail mortgage lending by GBP7.4bn due to HSBC's competitive pricing and growth strategy and increase in trade import loans by GBP0.7bn.

Liabilities

Customer accounts have marginally decreased by GBP0.8bn due to higher customer expenditure (decrease in CMB deposits by GBP4bn partially offset by increase in WPB deposits by GBP3bn).

Repurchase agreements - non-trading have decreased by GBP1bn as part of activities to manage liquidity and margin and subordinated liabilities broadly remained flat, in line with capital management requirements.

Equity

Total shareholders' equity, including non-controlling interests, decreased by GBP1.6bn or 7% compared with 31 December 2021.

This reflected the effects of profits generated of GBP2.9bn, offset by dividend payments of GBP1.9bn and reduction in OCI of GBP2.6bn.

The reduction in OCI included adverse movement of GBP1.3bn on cash flow hedges driven by the impact of increasing interest rates on fixed swap hedges, remeasurement of the defined benefit pension assets and obligations of GBP1bn, adverse movement of GBP0.3bn on financial instruments designated as hold-to-collect and sell, which are held as hedges to our exposure to interest rate movements, as a result of the increase in term market yield curves in 2022.

 
Risk overview 
 

Difficult economic conditions in the UK, including significant increases in the cost of living have impacted our customers and our organisation in 2022. The macroeconomic, trade and regulatory environment has become increasingly fragmented, which alongside geopolitical factors continue to disrupt supply chains in several industries globally, including commercial real estate. The mismatch between supply and demand, worsened by repercussions from the Russia-Ukraine war, has pushed up commodity and other prices in the UK, particularly energy, creating further challenges for the BoE and our customers. Against a recessionary backdrop and increasing inflationary pressures, interest rates have continued to rise. The economic outlook is described in more detail in the 'Description of consensus economic scenarios' section of the Report. See page 34.

Our balance sheet and liquidity remained strong which helped us to support our customers as the economic slowdown has developed. Increased pressure has been seen on our business operations and customer support centres as our people, processes and systems have responded to meet the current challenges of the UK economy.

We continue our increased focus on the quality and timeliness of the data used to inform management decisions and for regulatory reporting, through measures such as early warning indicators, prudent active risk management of our risk appetite, and ensuring regular communication with our Board and key stakeholders.

 
Risk environment 
 

We continuously identify, assess, manage and monitor risks. This process, which is informed by our risk factors and the results of the stress testing programme, gives rise to the classification of certain financial and non-financial banking risks. Changes in the assessment of these risks may result in adjustments to our business strategy and, potentially, our risk appetite.

Our material banking risks include credit risk, treasury risk, market risk, climate risk, resilience risk, regulatory compliance risk, financial crime and fraud risk and model risk. See pages 26 to 64.

In addition to these banking risks, we have identified top and emerging risks with the potential to have a material impact on our

financial results or reputation and the sustainability of our long-term business model. See pages 19 to 24.

The exposure to our risks and risk management of these are explained in more detail in the Risk section of the Report of the Directors on pages 17 to 70.

During 2022, we have reviewed our list of top and emerging risks and made changes to reflect the revised assessment of their effect on HSBC UK. We have removed Covid-19 as it is considered to have been absorbed into business as usual risk management practices. Credit risk has been added to reflect the current economic environment.

 
 
Externally driven 
Geopolitical            p   Our operations and portfolios are subject to risks associated 
 and macroeconomic           with political instability, civil unrest and military conflict, 
 risk                        which could lead to disruption of our operations, physical 
                             risk to our staff and/or physical damage to our assets. 
                             Heightened geopolitical tensions, alongside other factors, 
                             have also disrupted supply chains globally. Inflation and 
                             rising interest rates in the UK have contributed to the 
                             current economic slowdown that will affect our customers 
                             and our business. 
----------------------      ----------------------------------------------------------------- 
Credit risk             --  We regularly undertake detailed reviews of our portfolios 
                             and proactively manage credit facilities to customers and 
                             sectors likely to come under stress as a result of current 
                             macroeconomic and geopolitical events, including UK recessionary 
                             pressures and second order impacts from the Russia-Ukraine 
                             war. We remain focused on assessing and managing the impacts 
                             of the cost of living crisis and higher interest rates 
                             on our customers, including those that will need to refinance 
                             their mortgage onto increased rate loans. Sector deep dives 
                             and stress tests are regularly conducted with particular 
                             focus on the Automotive, Construction and Contracting, 
                             Commercial Real Estate, Hospitality, Hotels, Oil and Gas 
                             and Retail industry sectors. We have increased the frequency 
                             and depth of our monitoring activities with stress tests 
                             and other sectoral reviews performed to identify portfolios 
                             or customers who are likely to experience financial difficulty. 
Evolving                p   The regulatory risk environment continues to be complex. 
 regulatory                  There has been increased regulatory focus on the protection 
 environment                 of consumers, particularly those that are vulnerable; sanctions; 
 risk                        operational resilience; cyber threats; crypto-asset related 
                             risks; wider anti-money laundering controls; and diversity 
                             and inclusion. These, alongside other regulatory priorities, 
                             may result in change requirements across HSBC UK in the 
                             short to medium term. We continue to monitor regulatory 
                             and wider industry developments closely and engage with 
                             regulators, as appropriate. 
----------------------      ----------------------------------------------------------------- 
Cyber threat            u   HSBC UK faces a risk of service disruption from external 
 and unauthorised            and internal malicious activity. In response to the recent 
 access to                   geopolitical events, including the Russia-Ukraine war, 
 systems                     we have further strengthened our monitoring approach. HSBC 
                             UK operates a continuous improvement programme to protect 
                             our technology operations and to counter a hostile and 
                             fast evolving cyber threat environment. 
----------------------      ----------------------------------------------------------------- 
Ibor transition         q   We remain exposed to regulatory compliance, legal and resilience 
                             risks as contracts transition away from demising Ibor benchmarks 
                             to new reference rates. As a result, we continue to consider 
                             the fairness of client outcomes, our compliance with regulatory 
                             expectations and the operation of our systems and processes. 
                             We have transitioned all but a small number of contracts 
                             in demised Ibors and are well progressed in transitioning 
                             contracts in remaining demising Ibors, specifically US 
                             dollar Libor. HSBC UK has significantly fewer US dollar 
                             Libor facilities to transition, versus the number transitioned 
                             for GBP Libor and the nature of our good progress means 
                             we consider the risk to have decreased versus 2021. 
----------------------      ----------------------------------------------------------------- 
Environmental,          p   We are subject to ESG risks relating to climate change; 
 social and                  greenwashing; nature; and human rights. This risk has increased 
 governance                  owing to the pace and volume of regulatory developments 
 risk                        globally and stakeholders placing more emphasis on financial 
                             institutions' actions and investment decisions in respect 
                             of ESG matters. Failure to meet these evolving expectations 
                             may result in financial and non-financial risks for HSBC 
                             UK, including adverse reputational consequences. 
----------------------      ----------------------------------------------------------------- 
Digital                 u   With the increasing attention of the public, governments, 
 currencies                  regulatory bodies and central banks on digital assets, 
 and disintermediation       including cryptocurrencies, the banking landscape has the 
 risk                        potential to move significantly to a more direct linkage 
                             between currency providers and payment participants, to 
                             the possible detriment of intermediaries, such as HSBC 
                             UK. We continue to monitor digital asset consultations, 
                             pilots and issuances, the state of the market and the impact 
                             on participants and evolution in use of digital assets 
                             to understand how changes may impact our customers and 
                             business. We also closely observe and assess the potential 
                             for consequential financial crime and the resulting impact 
                             on payment transparency and architecture. 
----------------------      ----------------------------------------------------------------- 
 
 
 
Internally driven 
---------------------------------------------------------------------------------------- 
People risk       p  HSBC UK is exposed to risks associated with employee retention, 
                      talent availability and compliance with employment laws 
                      and regulations. Heightened demand for talent in the UK 
                      labour market, coupled with the cost of living crisis have 
                      led to increased attrition and employee attraction challenges, 
                      and continuing pressure on our people. There is additional 
                      focus on actively embedding hybrid working to maintain 
                      employee engagement. 
----------------     ------------------------------------------------------------------- 
IT systems        p  We continue to monitor and improve IT systems and network 
 infrastructure       resilience to minimise service disruption and improve HSBC 
 and operational      UK customer experience, through for example, our Operational 
 resilience           Resilience programme. The significant volume of change 
                      and the complexity of our IT environment increases the 
                      risk of service interruption which we work to mitigate 
                      through change management controls. We are seeing increased 
                      demand on customer support centres and our business operations 
                      as a result of the current economic environment and there 
                      is additional focus on operational resilience. To support 
                      the business strategy, we have continued to strengthen 
                      our end-to-end management, build and deployment controls 
                      and system monitoring capabilities. 
Model risk        p  Model risk has heightened with increased regulatory requirements 
                      driving material changes to models across the banking industry 
                      in the UK. Currently there is a particular focus on capital 
                      models, however this focus is expected to be extended to 
                      all models based on the Consultation Paper (CP 6/22) published 
                      by the PRA in June 2022.The macroeconomic environment and 
                      new technologies such as machine learning continue to drive 
                      changes to the model risk landscape. A key area of focus 
                      is ensuring our standards, processes and controls are adequate 
                      to identify, measure and manage the resulting model risks. 
----------------     ------------------------------------------------------------------- 
Financial         u  We continue to support our customers against a backdrop 
 crime and            of complex geopolitical, socioeconomic, and technological 
 fraud risk           challenges, including the Russia-Ukraine war. We are monitoring 
                      the impacts of the Russia-Ukraine war on HSBC UK, and using 
                      our sanctions compliance capabilities to respond to evolving 
                      sanctions regulations, noting the challenges that arise 
                      in implementing the unprecedented volume and diverse set 
                      of sanctions and trade restrictions. Fraud, particularly 
                      first-party payment fraud, continues to be a key area of 
                      focus for HSBC UK. We are investing in new fraud detection 
                      technologies, in order to limit losses and protect customers 
                      to within agreed tolerance levels. 
----------------     ------------------------------------------------------------------- 
Conduct           u  HSBC UK has fully integrated the Global Purpose-Led Conduct 
 and customer         Approach into our Risk Management Framework; our business 
 detriment            activities; and our governance, ensuring we consider and 
                      act on the impact our actions and decisions have on our 
                      customers and society. This integration to a higher standard 
                      of identification and reporting has enabled further simplification 
                      to processes, ensuring our approach to conduct is more 
                      meaningful to colleagues. Throughout 2022, HSBC UK has 
                      been working towards meeting new Consumer Duty regulation 
                      requirements, and a new Code of Conduct rule, ensuring 
                      we deliver good customer outcomes and act consistently 
                      to support customers. With the expected rise in vulnerable 
                      customers and those in financial difficulty due to the 
                      cost of living crisis, the standards that we have sustained 
                      and enhanced throughout 2022 have contributed to HSBC UK 
                      being well positioned to support these customers in 2023 
                      and mitigate foreseeable new potential conduct risks. 
----------------     ------------------------------------------------------------------- 
Data risk         p  We use data to serve our customers and run our internal 
                      operations, often in real-time within digital experiences 
                      and processes. If this data is not accurate and timely, 
                      our ability to serve customers, operate with resilience, 
                      or meet regulatory requirements could be impacted. We need 
                      to further invest in controls to ensure data is kept confidential, 
                      and that we comply with the growing number of laws and 
                      increasing expectations from regulators concerning data 
                      privacy controls and the cross-border movement of data. 
----------------     ------------------------------------------------------------------- 
Third-party       u  We procure services and goods from a range of third parties. 
 risk                 It is critical that we have appropriate risk management 
                      policies and processes over the selection and governance 
                      of third parties. This includes third parties' supply networks, 
                      particularly for key activities that could affect our operational 
                      resilience. Any deficiency in the management of risks associated 
                      with our third parties could affect our ability to support 
                      our customers and meet regulatory expectations. 
----------------     ------------------------------------------------------------------- 
Execution         p  Failure to effectively prioritise, manage and/or deliver 
 risk                 transformation across the organisation impacts our ability 
                      to achieve our strategic objectives. Given the increased 
                      scale, complexity and pace of strategic change at HSBC 
                      UK, we must monitor, manage and oversee change execution 
                      risk to ensure our change portfolios and initiatives continue 
                      to deliver the right outcomes for our customers, people, 
                      investors and communities. 
----------------     ------------------------------------------------------------------- 
 
 
--  New risk introduced in 2022 
p   Risk has heightened during 2022 
u   Risk remains at the same level 
     as 2021 
q   Risk has decreased during 2022 
 

The Strategic report comprising pages 2 to 16 was approved by the Board on 20 February 2023 and is signed on its behalf by:

John David Stuart

Director

HSBC UK Bank plc

Registered number: 9928412

 
Risk review 
                                   Page 
How we manage our risks              17 
-----------------------------  -------- 
Risk management                      18 
-----------------------------  -------- 
What are our principal risks 
 and uncertainties                   19 
-----------------------------  -------- 
Top and emerging risks               19 
-----------------------------  -------- 
Externally driven                    19 
-----------------------------  -------- 
Internally driven                    23 
Our material banking risks           25 
-----------------------------  -------- 
Credit risk                          26 
-----------------------------  -------- 
Treasury risk                        55 
-----------------------------  -------- 
Market risk                          61 
-----------------------------  -------- 
Climate risk                         62 
-----------------------------  -------- 
Resilience risk                      62 
-----------------------------  -------- 
Regulatory compliance risk           63 
-----------------------------  -------- 
Financial crime risk                 64 
-----------------------------  -------- 
Model risk                           64 
-----------------------------  -------- 
 
 
How we manage our risks 
 

Our risk appetite

We recognise the importance of a strong culture, which refers to our shared attitudes, values and standards that shape behaviours related to risk awareness, risk taking and risk management. All our people are responsible for the management of risk, with the ultimate accountability residing with the Board.

We seek to build our business for the long term by balancing social, environmental and economic considerations in the decisions we make. Our strategic priorities are underpinned by our endeavours to operate in a sustainable way. This helps us to carry out our social responsibility and manage the risk profile of the business. We are committed to managing and mitigating climate-related risks, both physical and transition, and continue to incorporate consideration of these into how we manage and oversee risks internally and with our customers.

The following principles guide HSBC UK's overarching risk appetite and determine how its businesses and risks are managed.

Financial position

-- We aim to maintain a strong capital position, defined by regulatory and internal capital ratios.

-- We carry out liquidity and funding management for each operating entity, on a stand-alone basis.

Operating model

-- We seek to generate returns in line with a conservative risk appetite and strong risk management capability.

   --     We aim to deliver sustainable earnings and consistent returns for shareholders. 

Business practice

-- We have zero tolerance for any of our people knowingly engaging in any business, activity or association where foreseeable reputational risk or damage has not been considered and/or mitigated.

-- We have no appetite for deliberately or knowingly causing detriment to consumers, or incurring a breach of the letter or spirit of regulatory requirements.

-- We have no appetite for inappropriate market conduct by any member of staff or by any HSBC UK business.

Enterprise-wide application

Our risk appetite encapsulates the consideration of financial and non-financial risks. We define financial risk as the risk of a financial loss as a result of business activities. We actively take these types of risks to maximise shareholder value and profits.

Non-financial risk is defined as the risk to achieving our strategy or objectives as a result of inadequate or failed internal processes, people and systems, or from external events.

Our Risk Management Framework

An established risk governance framework and ownership structure ensures oversight of, and accountability for, the effective management of risk. Our Risk Management Framework fosters the continuous monitoring of the risk environment and an integrated evaluation of risks and their interactions. Integral to our Risk Management Framework are risk appetite, stress testing and the identification of emerging risks.

Our Risk Committee focuses on risk governance and provides a forward-looking view of risks and their mitigation. The Risk Committee is a committee of the Board and has responsibility for oversight and advice to the Board on, amongst other things, the bank's risk appetite, tolerance and strategy, systems of risk management, internal control and compliance. Additionally, members of the Risk Committee attend meetings of the Chairman's Nominations and Remuneration Committee at which the alignment of the reward structures to risk appetite is considered.

In carrying out its responsibilities, the Risk Committee is closely supported by the Chief Risk Officer, the Chief Financial Officer, the Head of Internal Audit and the Head of Compliance, together with other business functions on risks within their respective areas of responsibility.

Responsibility for managing both financial and non-financial risk lies with our people. They are required to manage the risks of the business and operational activities for which they are responsible. We maintain oversight of our risks through our various specialist Risk Stewards, as well as the accountability held by the Chief Risk Officer.

Non-financial risk includes some of the most material risks HSBC UK faces, such as cyber-attacks, poor customer outcomes, loss of data and the current geopolitical risks. Actively managing non-financial risks is crucial to serving our customers effectively and having a positive impact on society. During 2022, we continued to strengthen the control environment and our approach to the management of non-financial risks, as broadly set out in our Risk Management Framework. The management of non-financial risk focuses on governance and risk appetite, providing a single view of the non-financial risks that matter most, and associated controls. It incorporates a risk management system designed to enable the active management of non-financial risk. Our ongoing focus is on simplifying our approach to non-financial risk management, while driving more effective oversight and better end-to-end identification and management of risks. This is overseen by the Operational and Resilience Risk function, headed by the HSBC UK Head of Operational and Resilience Risk.

Three lines of defence

All our people are responsible for identifying and managing risk within the scope of their roles. Roles are defined using the three lines of defence model, which takes into account our business and functional structures.

To create a robust control environment to manage risks, we use an activity-based three lines of defence model. This model delineates management accountabilities and responsibilities for risk management and the control environment.

The model underpins our approach to risk management by clarifying responsibility and encouraging collaboration, as well as enabling efficient coordination of risk and control activities. The three lines of defence are summarised below:

-- The first line of defence owns the risks and is responsible for identifying, recording, reporting and managing them in line with risk appetite, and ensuring that the right controls and assessments are in place to mitigate them.

-- The second line of defence challenges the first line of defence on effective risk management, and provides advice and guidance in relation to the risk.

-- The third line of defence is our Internal Audit function, which provides independent assurance that our risk management approach and processes are designed and operating effectively.

Risk appetite

We formally articulate our risk appetite through our Risk Appetite Statement, which is approved by the Board on the recommendation of the Risk Committee. Setting out our risk appetite ensures that planned business activities provide an appropriate balance of return for the risk we are taking, and that we agree a suitable level of risk for our strategy. In this way, risk appetite informs our financial planning process and helps senior management to allocate capital to business activities, services and products.

The RAS consists of qualitative statements and quantitative metrics, covering financial and non-financial risks. It is fundamental to the development of business line strategies, strategic and business planning and senior management balanced scorecards. Performance against the RAS is reported to the Risk Management Meeting so that any actual performance that falls outside the approved risk appetite is discussed and appropriate mitigating actions are determined. This reporting allows risks to be promptly identified and mitigated, and informs risk-adjusted remuneration to drive a strong risk culture.

Our RAS and business activities are guided and underpinned by qualitative principles and/or quantitative metrics.

Stress testing

Stress testing is an important tool for banks and regulators to assess vulnerabilities in individual banks and/or the financial banking sector under hypothetical adverse scenarios. The results of stress testing are used to assess banks' resilience and capital adequacy to a range of adverse shocks.

A number of internal macroeconomic and event-driven stress scenarios specific to the UK or the global economy were considered and reported to senior management during the course of the year. These stress scenarios included the impact of the Russia-Ukraine war and the impact of increasing inflation in the UK.

Furthermore, HSBC UK is subject to regulatory stress testing and the requirements are increasing in frequency and granularity. The assessment by the regulators is on both a quantitative and qualitative basis, the latter focusing on our portfolio quality, data provision, stress testing capability and capital planning processes.

During 2022, HSBC UK prepared its first standalone BoE Annual Concurrent Stress Test exercise. The exercise subjects the major UK banks to hypothetical deep simultaneous recessions in the UK and global economies, large falls in asset prices and higher global interest rates, and a separate stress of misconduct costs.

The BoE will publish the results of the 2022 Annual Cyclical Stress in summer 2023.

The 2022 internal stress tests confirm that HSBC UK is well positioned to withstand potential shocks.

 
Risk management 
 

We recognise that the primary role of risk management is to protect our customers, business, employees, shareholders and the communities that we serve, while ensuring we are able to support our strategy and provide sustainable growth. This is supported through our three lines of defence model.

We use a comprehensive Risk Management Framework across the organisation and across all risk types, underpinned by the HSBC Group's culture and values. This outlines the key principles, policies and practices that we employ in managing material risks, both financial and non-financial.

The framework fosters continual monitoring, promotes risk awareness and encourages sound operational and strategic decision making. It also ensures a consistent approach to identifying, assessing, managing and reporting the risks we accept and incur in our activities.

Internal control

We have:

-- Established policies to ensure compliance with the PRA Rulebook for Ring-fenced bodies. These include an over-arching Ring-fenced bodies policy, together with additional policies covering Exceptions, Arm's Length Transactions and Distributions.

-- Implemented the HSBC Group Risk Management Framework and other HSBC Group policies and procedures. These are designed to: safeguard assets against unauthorised use or disposal; maintain proper accounting records; and ensure the reliability and usefulness of financial information.

Policies and procedures are designed to provide effective internal control within the group but can only provide reasonable assurance against mitigating material misstatement, errors, losses or fraud.

The key risk management and internal control procedures, that have been in place throughout the year ended 31 December 2022 and up to the date of approval of this report, include:

-- Global Principles: The HSBC Group's Global Principles set an overarching standard for all other policies and procedures and are fundamental to the Group's risk management structure. They inform and connect our purpose, values, strategy and risk management principles, guiding us to do the right thing and treat our customers and employees fairly at all times.

-- The HSBC Group Risk Management Framework: see 'Our Risk Management Framework' section of the report on page 17.

-- Delegations of authority: Subject to certain matters reserved to the Board, the Board has delegated powers and authority to manage the day-to-day running of the Company within certain limits to the CEO and its Executive Committee. The CEO is permitted to sub-delegate such powers and authorities, within those limits, as he sees fit.

-- Strategic plans: Strategic plans are prepared annually for each of the lines of business that make up the group, within the framework of the HSBC Group's overall strategy. The relevant lines of business strategic plans are incorporated into the five year HSBC UK Country Strategic Plan, which is refreshed every three years, and approved by the Company's Board. Progress against the Country Strategic Plan is reported regularly to the Executive Committee, Board and the HSBC Group Executive Committee.

We also approve an annual Financial Resource Plan, which is informed by detailed analysis of risk appetite, stress-testing exercises, and the types and quantum of risk that the Company is prepared to take, within the parameters set by the HSBC Group, to execute its strategy, and also sets out the key business initiatives and the financial impact of those initiatives in order to determine the most appropriate use of the Company's resources. The key risk management and internal control procedures over financial reporting include the following:

-- Financial reporting: The financial reporting process for preparing the consolidated Annual Report and Accounts 2022 is controlled using documented accounting policies and reporting formats, supported by detailed instructions and guidance on reporting requirements. These are issued by the HSBC Group to HSBC UK that are cascaded to all reporting entities within the group in advance of each reporting period end. The submission of the Company's financial information is subject to certification by the CFO, and analytical review procedures undertaken at reporting entity and group levels.

-- Disclosure Committee: The Disclosure Committee comprises certain executive management and supports the discharge of the Company's obligations in relation to its debt securities traded on the London Stock Exchange. In particular, it considers whether a new event or circumstance constitutes inside information, reviews all material disclosures and considers and advises upon any requests and reports to be made by any subsidiaries or affiliates of its group with regard to inside information.

-- Audit Committee: The Board's Audit Committee reviews the internal financial controls and reporting disclosures for any material errors, misstatements or omissions with regard to the integrity of financial statements and disclosures and provides oversight over internal financial controls. It is supported by structures and processes within the group's Finance and Risk functions that provide analytical review of financial reporting and the maintenance of accounting records, and seek the committee's support regarding material accounting policies and practices before they are agreed with the External Auditors.

-- Risk Committee: The Board's Risk Committee provides oversight over internal controls systems and the status of principal risks, and considers whether the mitigating actions put in place are appropriate. In addition, when unexpected losses have arisen or incidents have occurred which indicate gaps in the control framework or in adherence to policies, the committee reviews reports prepared by management that analyse the cause of the issue, any lessons learned and actions proposed to address the issue.

During the year, the Risk Committee and Audit Committee kept under review the effectiveness of this system of internal controls and reported regularly to the Board. In carrying out their respective reviews, the committees receive regular reports from: business and operational risk assessments; heads of key risk functions covering all internal controls, both financial and non-financial; internal audit reports; external audit reports; prudential reviews; and regulatory reports. More details on the committee's responsibilities and activities during the year are set out in the 'Board Committees' section on page 67.

 
What are our principal risks and 
 uncertainties 
 

Key developments in 2022

We actively managed the risks related to the cost of living crisis in the UK and broader macroeconomic and geopolitical uncertainties, including the Russia-Ukraine war, and other key risks described in this section. In addition, we enhanced our risk management in the following areas:

-- We have continued to improve our risk governance decision making, particularly with regard to the governance of treasury risk to ensure senior executives have appropriate oversight and visibility of macroeconomic trends around inflation and interest rates.

-- We enhanced our enterprise risk reporting processes to place a greater focus on our emerging risks, including by capturing the materiality, oversight and individual monitoring of these risks.

-- We have commenced activity to review and strengthen both our Risk Culture and our financial risk control environment as part of ongoing work to enhance our Risk Management Framework.

-- We have further strengthened our third-party risk policy and processes to improve control and oversight of our material third parties that are key to maintaining our operational resilience, and to meet new and evolving regulatory requirements.

-- We have continued to embed, the governance and oversight around model adjustments and related processes for IFRS 9 models and financial reporting processes.

-- Through our dedicated climate risk programme we have continued to embed climate considerations throughout the firm, including updating the scope of our programme to cover all risk types, expanding the scope of climate related training and developing new climate risk metrics to monitor and manage exposures.

-- We continued to improve the effectiveness of our financial crime controls, using advanced analytics capabilities. We are refreshing our financial crime policies, seeking to ensure they remain up-to-date and address changing and emerging risks. We continue to monitor regulatory changes.

 
Top and emerging risks 
 

We use a top and emerging risks process to provide a forward-looking view of issues with the potential to threaten the execution of our strategy or operations over the medium to long term.

We proactively assess the internal and external risk environment, as well as review the themes identified across HSBC UK businesses for any risks that may require escalation. We update our top and emerging risks as necessary.

Our current top and emerging risks are as follows.

Externally driven

Geopolitical and macroeconomic risk

This risk has heightened in 2022 as the UK economy faced a number of challenges, including rising inflation, increased interest rates and a period of significant market volatility that followed changes to the policies announced by the UK Government. Against this backdrop, the recovery has stalled, with GDP still below its pre-Covid-19 pandemic level. Consumer confidence has fallen as the cost of living crisis has deepened, partly driven by the sharp rise in energy prices, and with real incomes falling, the economy is expected to go into recession in 2023.

Global commodity markets have been significantly impacted by the Russia-Ukraine war and localised Covid-19 outbreaks, leading to continued supply chain disruptions. These disruptions have resulted in UK product shortages and increased prices for both energy and non-energy commodities, such as food. The increased rate of inflation in the UK has been exacerbated by these pressures albeit some easing of disruptions has been seen in the second half of 2022. The BoE may be close to the end of its monetary tightening cycle. However, should interest rates need to rise beyond what is currently expected, a realignment of market expectations could cause turbulence in financial asset prices.

Higher inflationary and interest rate expectations in the UK, and the resulting economic environment, have had an impact on ECL and could increase the uncertainty of our modelled ECL estimates. The combined pressure of higher inflation and interest rates may impact the ability of our customers to repay debt. In line with existing practice we have continued to carry out enhanced monitoring of model outputs and the use of model overlays, including management adjustments. These adjustments are based on the expert judgement of senior credit risk managers to reflect current market inflation and interest rate conditions where they have not been incorporated in the underlying macroeconomic scenarios. Inflation and rising interest rates have been considered both directly in certain models, and assessed via adjustments where not directly considered. Whilst UK government programmes implemented during the Covid-19 pandemic to support businesses and individuals have ceased, these have impacted the level of credit losses, which in turn may have impacted the longer-term reliability of loss and capital models.

Second order impacts from the Russia-Ukraine war remain uncertain. These impacts may lead to significant credit losses on specific exposures, which may not be fully captured in our ECL estimates and may result in the use of an ECL overlay adjustment.

HSBC UK is monitoring the impacts of the Russia-Ukraine war and continues to respond to the further economic sanctions and trade restrictions that have been imposed on Russia in response. In particular, significant sanctions and trade restrictions against Russia have been put in place by the UK, the US and the EU, as well as other countries. Such sanctions and restrictions have specifically targeted certain Russian government officials, politically exposed persons, business people, Russian oil imports, energy products, financial institutions and other major Russian companies, as well as more generally applicable investment, export, and import bans and restrictions. In response to

such sanctions and trade restrictions, as well as asset flight, Russia has implemented certain countermeasures. Further sanctions, trade restrictions and Russian counter sanctions may adversely affect HSBC UK and its customers by creating regulatory, reputational and market risks.

Negotiations between the UK and the EU over the operation of the Northern Ireland Protocol are continuing. While there are signs that differences may be diminishing, failure to reach agreement could have implications for the future operation of the EU-UK Trade and Cooperation Agreement. In June 2022, the UK government published proposed legislation that seeks to amend the Protocol in a number of respects. In response, the EU launched infringement procedures against the UK, and is evaluating the UK response, received in September 2022. If the proposed legislation were to pass, and infringement procedures progressed, it could further complicate the terms of trade between the UK and the EU and potentially prevent progress in other areas such as financial services. We are monitoring the situation closely, including the potential impacts on our customers.

The US-China relationship remains complex. The US, the UK, the EU and other countries have imposed various sanctions and trade restrictions on China. Although sanctions and trade restrictions are impossible to predict, increases in diplomatic tensions between China and the US and other countries could result in new and/or enhanced sanctions that could negatively impact HSBC UK, its customers and the markets in which it operates. China has in turn announced a number of its own sanctions and trade restrictions that target, or provide authority to target, foreign individuals and companies. China has also promulgated laws that provide a legal framework for imposing further sanctions and export restrictions. These and any future measures and countermeasures that may be taken by the US, China and other countries may affect HSBC UK and its customers.

High Covid-19 vaccination rates and acquired population immunity in 2022 across the UK have minimised the public health risks and the need for restrictions. New Covid-19 variants and sub-variants pose a continuing risk and could result in the UK Government reintroducing restrictions, potentially impacting our personal and business customers.

Our Central macroeconomic scenario, which has the highest probability weighting in our IFRS 9 'Financial Instruments' calculations of ECL, assumes low growth and a higher inflation environment. However, due to the rapidly changing economic conditions, the potential for forecast dispersion and volatility remain high, impacting the degree of accuracy and certainty of our Central scenario forecast. The level of volatility depends on various factors, including commodity price increases, supply chain constraints and the monetary policy response to inflation. There is also uncertainty with respect to the relationship between the economic drivers and the historical loss experience, which has required adjustments to modelled ECLs in cases where we determined that the model was unable to capture the material underlying risks. For further details of our Central and other scenarios, see 'Measurement uncertainty and sensitivity analysis of ECL estimates' on page 33.

Mitigating actions

-- We closely monitor geopolitical and economic developments including the impacts of the Russia-Ukraine war and undertake scenario analysis and stress testing where appropriate. This helps us to take portfolio actions where necessary, including seeking to ensure enhanced monitoring and amending our risk appetite.

-- We continue to monitor the UK's relationship with the EU, and assess the potential impact on our people, operations and portfolios.

-- We continue to monitor our risk profile closely in the context of the current geopolitical and macroeconomic situation, and given the significant uncertainties, additional mitigating actions may be required.

Credit risk

Credit risk in the UK has increased driven chiefly by the current cost of living crisis and the macroeconomic environment. The longer term outlook for credit risk is difficult to predict. This uncertainty is driven by a number of factors, including the impacts of the UK's withdrawal from the EU and the economic slowdown in the UK, exacerbated by geopolitical events, including the Russia-Ukraine war.

Mitigating actions

-- We have reviewed our customer affordability and credit scoring models and made adjustments to reflect the increased rate of inflation and current economic conditions. We have also proactively contacted customers to advise of the support tools that we offer to provide help with the increased cost of living.

-- Mortgage stress rates have been refreshed to reflect the latest interest rate expectations, and are regularly reviewed, helping us to recognise rises as well as reductions in base rate expectations to help ensure that our stress rate remains appropriate in light of the latest outlooks.

-- We are hiring additional colleagues in our Financial Support Team in anticipation of an increase in demand.

-- Reviews of key credit portfolios are undertaken regularly to help ensure that individual customer or portfolio risks are understood and our ability to manage the level of facilities offered through the economic downturn are appropriate.

-- We continue to monitor high risk wholesale industry sectors closely and in 2022 we undertook specific reviews of portfolios showing vulnerability such as Automotive, Leveraged Finance, Power and Utilities, Commercial Real Estate, Metals and Mining, Chemicals, Retail and Aviation. Detailed performance monitoring is reviewed on a monthly basis, which includes early warning indicators and a view of concentration risks. Portfolio limits and exposures have been re-assessed and reductions implemented where appropriate.

-- We stress test portfolios of particular concern to help identify sensitivity to loss under a range of scenarios, with management actions being taken to help rebalance exposures and manage risk appetite where necessary.

Evolving regulatory environment risk

Financial service providers continue to face stringent regulatory and supervisory requirements, particularly in the areas of capital and liquidity management, conduct of business, financial crime, internal control frameworks, the use of models, the integrity of financial services delivery and financial and operational resilience. The competitive landscape in which HSBC UK operates may be significantly altered by future regulatory changes and government intervention. Regulatory changes, including those resulting from the UK's exit from the EU, may affect our activities.

We aim to keep abreast of the emerging regulatory compliance and conduct agenda, including those which relate to: ESG matters; how we are ensuring good customer outcomes, including addressing customer vulnerabilities as a result of the cost of living crisis; regulatory compliance; regulatory reporting; employee compliance including use of e-communication channels; and the proposed reforms to the UK financial services sector, known as the Edinburgh Reforms. We monitor regulatory developments closely and engage with regulators, as appropriate, to help ensure new regulatory requirements are implemented effectively and in a timely way. The competitive landscape in which HSBC UK operates may be impacted by future regulatory changes and government intervention.

Mitigating actions

-- We continue to engage in the development of new and amended regulations in the UK to ensure that the implications have been fully considered by regulators and the wider industry.

-- We continue to work with the UK authorities and regulatory bodies to discuss any impacts on customers and markets.

-- We monitor regulatory developments to ensure that we fully understand the evolving regulatory landscape and implement any applicable change in a timely way.

Cyber threat and unauthorised access to systems

Together with other organisations, we continue to operate in an increasingly hostile cyber threat environment. These threats include potential unauthorised access to customer accounts, attacks on our systems or those of our third-party suppliers and require ongoing investment in business and technical controls to defend against them.

Mitigating actions

-- We seek to evaluate threat levels for the most prevalent cyber-attack types and their potential outcomes. To further protect HSBC UK and our customers and help ensure the safe expansion of our business lines, we aim to strengthen our controls to reduce the likelihood and impact of advanced malware, data leakage, exposure through third parties and security vulnerabilities.

-- We seek to enhance our cybersecurity capabilities, including threat detection, access control, data analytics and third-party security reviews. An important part of our defence strategy is ensuring that our colleagues are aware of cybersecurity issues and know how to identify and report incidents.

-- We report and review cyber risk and control effectiveness at executive and non-executive Board level. We also report it across our businesses and functions to help ensure appropriate visibility and governance of the risk and its mitigating actions.

-- We participate globally in industry bodies and working groups to collaborate on tactics employed by cyber-crime groups and to collaborate in defending against, detecting and preventing cyber-attacks on financial organisations.

Ibor transition

The publication of sterling, Swiss franc, euro and Japanese yen Libor interest rate benchmarks, as well as Eonia, ceased from the end of 2021. Our Ibor transition programme, which is tasked with the development of new near RFR products and the transition of legacy Ibor products, has continued to support the transition of a limited number of sterling Libor contracts, which used the published 'synthetic' sterling interest rate methodology during 2022.

The remaining 'tough legacy' sterling contracts have required protracted client discussions where contracts are complex or restructuring of facilities is required. Following the announcements by the FCA in September and November 2022 that 'synthetic' sterling Libor rates will cease to be published on 31 March 2023 for one and six-month sterling Libor, or 31 March 2024 for three-month sterling Libor, we have or are prepared to transition or remediate the remaining few contracts outstanding as at 31 December 2022 in advance of those cessation dates.

For US dollar Libor and other demising Ibors, HSBC UK has a significantly lower volume of contracts to transition compared to sterling Libor. Through the second half of 2022, we have contacted all of our affected clients, discussed their transition options, and have converted over half of the legacy contracts to alternative rates. As a result, the level of residual risk has and continues to diminish. Following the FCA's consultation in November 2022 proposing that US dollar Libor is to be published using a 'synthetic' methodology for a defined period, we will continue to work with our clients to support them through the transition of their products if transition is not completed by 30 June 2023.

Until all legacy contracts in demising Ibors are transitioned we are exposed to, and actively monitor, risks including:

-- Regulatory compliance and conduct risks, as the transition of legacy contracts to RFRs or alternative rates, or sales of products referencing RFRs, may not deliver fair client outcomes;

-- Resilience and operational risks, as changes to manual and automated processes, made in support of new RFR methodologies, and the transition of Ibor contracts may lead to operational issues;

-- Legal risk, as issues arising from the use of legislative solutions and from legacy contracts that the group is unable to transition may result in unintended or unfavourable outcomes for clients and market participants, which could potentially increase the risk of disputes; and

-- Market risk, because as a result of differences in Libor and RFR interest rates, we are exposed to basis risk resulting from the asymmetric adoption of rates across assets, liabilities and products.

Mitigating actions

-- Our HSBC UK Ibor transition programme, which is overseen by the HSBC UK Chief Risk Officer, has delivered IT and operational processes to meet its objectives.

-- We carry out extensive training, communication and client engagement to facilitate appropriate selection of new rates and products.

   --     We have dedicated teams in place to support the transition. 

-- We actively transitioned legacy contracts and ceased new issuance of Libor-based contracts in demised and demising Ibors, other than those allowed under regulatory exemptions, with associated monitoring and controls.

-- We assess, monitor and dynamically manage risks arising from Ibor transition, and implement specific mitigating controls when required.

-- We continue to actively engage with regulatory and industry bodies to mitigate risks relating to 'tough legacy' contracts.

Environmental, social and governance risk

We are subject to financial and non-financial risks associated with ESG related matters. Our current areas of focus include the following: climate risk, nature-related risks and human rights risks. These can impact us both directly and indirectly through our customers and our own activities.

Focus on climate-related risk continued to increase over 2022, owing to the pace and volume of policy and regulatory changes on climate risk management, stress testing and scenario analysis and disclosures. If we fail to meet evolving regulatory expectations or requirements on climate risk management, this could have regulatory compliance and reputational impacts. Climate change can have an impact across HSBC UK's risk taxonomy through both transition risk, arising from the move to a low-carbon economy, such as through policy, regulatory and technological changes, and physical risk impacts due to the increasing severity and/or frequency of severe weather or other climatic events, such as rising sea levels and flooding, and chronic shifts in weather patterns, which could affect our ability to conduct our day-to-day operations.

Our most material medium to long term risks in regards to managing climate risk relate to corporate and retail client financing within our banking portfolio, but there are also significant responsibilities in relation to our employee pension plans, and we continue to monitor the impacts of climate risk, and further embed our approach across our key risk areas and business lines.

We have refreshed our credit risk policy to further embed climate risk considerations into our corporate credit decisions for new money requests. We also delivered training to select colleagues in our Risk function to raise awareness of how climate risk is likely to impact certain high transition risk sectors and the associated credit risk considerations. We continue to develop guidance for our other higher transition risk sectors. To help with risk assessment, our developing client transition and physical risk questionnaire is currently live across 10 sectors to improve our understanding of the level of transition risk and physical risk exposure.

We are also focused on embedding climate considerations into our retail credit risk management processes and have implemented metrics to support monitoring for properties with heightened climate-related physical risk exposure.

Transition risk efforts have focused on assessing the potential risk to our mortgage portfolio by using current and potential energy efficiency ratings for individual properties, sourced from property EPC data. We are working towards improving the proportion of properties on our book with an EPC rating of C or above, and on improving the EPC data coverage. We have approximately 54% of properties in our portfolio with a valid EPC certificate (dated within the last 10 years) as at September 2022.

In addition to financial risks arising in our corporate and retail banking portfolio, we face increased reputational, legal and regulatory risks as we make progress towards the HSBC Group's net zero ambition, with stakeholders likely to place a greater focus on our actions, investment decisions and disclosures related to this ambition. We will face greenwashing risks if we are perceived to mislead stakeholders regarding our climate strategy, the climate impact of a product or service, or regarding the commitments of our customers, including within our marketing material and campaigns. In response to this risk, we have published internal guidance to stakeholders across our business to increase awareness across the first and second lines of defence and our product governance framework has been expanded to improve the management of greenwashing risk throughout the whole product lifecycle.

While climate risk reporting, and in particular reporting on financed emissions, has improved over time, we continue to focus on data quality and consistency with the development of our risk appetite and metrics.

Climate risk may also impact on model risk as the uncertain impacts of climate change and data limitations present challenges to creating reliable and accurate model outputs.

Methodologies we have used may develop over time in line with market practice and regulations, as well as developments in climate science. Any developments in data and methodologies could result in revisions to reported data going forward, including on financed emissions, meaning that reported figures may not be reconcilable or comparable year-on-year.

There is increasing evidence that a number of nature-related risks beyond climate change, which include risks that can be represented more broadly by impact and dependence on nature, can and will have significant economic impact. These risks arise when the provision of natural services, such as water availability, air quality, and soil quality, is compromised by overpopulation, urban development, natural habitat and ecosystem loss, ecosystem degradation arising from economic activity and other environmental stresses beyond climate change. They can show themselves in various ways, including through macroeconomic, market, credit, reputational, legal and regulatory risks, for both HSBC UK and our customers. We continue to engage with investors, regulators and customers on nature-related risks to evolve our approach and understand best practice risk mitigation.

Regulation and disclosure requirements in relation to human rights, and to modern slavery in particular, are increasing. Businesses are expected to be transparent about their efforts to identify and respond to the risk of negative human rights impacts arising from their business activities and relationships.

Mitigating actions

-- Our product design, management and governance processes have been adapted to help ensure that climate risk factors are effectively and consistently considered, including the risk of greenwashing.

-- We have enhanced and expanded the use of a Transition Risk Questionnaire to better understand our exposure to the highest transition risk sectors and we continue to engage with our customers to understand and support their transition away from high carbon activities.

-- HSBC UK implements HSBC Group's sustainability risk policies as part of its broader reputational risk framework. We focus our policies on sensitive sectors which may have a high adverse impact on people or on the environment and in which we have a significant number of customers. In December 2022, the HSBC Group announced a revised Energy Policy and we intend to use our deep relationships to partner with our customers in this sector to help them transition to cleaner, safer and cheaper energy alternatives.

-- The Trustee of our employee pension plan, the HSBC Bank (UK) Pension Scheme, manages climate risk in line with its fiduciary duties and local regulatory requirements, with global corporate policy encouraging consideration of ESG risks when selecting investments. Further details of the plan's approach to ESG risk management is available on the HSBC Bank (UK) Pension Scheme website, www.futurefocus.staff.hsbc.co.uk, including information on the Trustees commitment to net zero and the annual Taskforce on Climate-Related Financial Disclosures statement.

-- In 2021, the HSBC Group joined several industry working groups dedicated to helping us assess, and manage, nature-related risks, such as the Taskforce on Nature-related Financial Disclosure. We will use these outputs to assess the availability of internal nature related data and identify opportunities to enhance our capabilities further.

-- In 2022, the HSBC Group conducted a review to refresh our salient human rights issues, which are the human rights at risk of the most severe negative impact through our business activities and relationships. This review built on an earlier review that had identified modern slavery and discrimination as priority human rights issues. The HSBC Group incorporated additional human rights elements into existing procurement processes and supplier code of conduct, and we are applying the approach being developed by the HSBC Group to inform our own management of this risk.

-- We continue to engage with our customers, investors and regulators proactively on the management of ESG risks.

Digital currencies and disintermediation risk

Digital assets have, over the past few years, been a growing part of the financial landscape bringing with them increased competition and financial risk. CBDC and cryptocurrencies are the focus of disintermediation risk as such currencies could result in a more direct linkage between currency providers and payment participants. CBDCs could require end users to hold accounts directly with a central bank on a ledger retained by them eliminating the use for intermediaries, such as HSBC UK. However, the pilots and issued CBDCs are coalescing around leveraging existing banking networks and infrastructure to support any CBDC initiative.

Cryptocurrencies facilitate peer-to-peer transactions across borders as a common means of exchange which could reduce the requirement for foreign exchange services and payment intermediaries. Over the past year the crypto ecosystem has seen significant disruption with volatile prices, individual currencies failing and contagion spreading to industry participants.

Cryptocurrencies to date have not been seen as a replacement to fiat currencies rather they are currently seen as a speculative investment.

Mitigating actions

-- We are involved in various initiatives and working groups addressing any related changes within the market, including those which the BoE has initiated.

-- We are monitoring pilots, progress and industry developments in digital assets and other aspects of decentralised finance as they become better established and a sense of their evolution emerges.

-- HSBC UK, as part of the wider HSBC Group, is involved in various consultations, industry initiatives and working groups addressing any changes within the market, including those which the BoE has initiated. The bank is taking a holistic view of the risk across product and client segments, including important considerations such as vulnerability and financial inclusion.

-- We will continue to monitor progress and industry developments in digital assets and other aspects of decentralised finance to assess the risk and impact on business models, markets and customers.

Internally driven

People risk

Our success in delivering our strategic priorities whilst proactively managing the regulatory and legislative environment depends on the attraction, development, and retention of our leadership and high-performing employees. A highly competitive UK employment market, coupled with heightened inflationary pressures, will continue to test our ability to attract and retain talent. We remain focussed on supporting our employees during the cost of living crisis.

As we embed hybrid working in HSBC UK, we continue to concentrate on building and maintaining a high-performance culture and employee engagement in the new environment.

Mitigating actions

-- We are supporting our people during the economic downturn with a range of financial well-being activities.

-- We seek to promote a diverse and inclusive workforce and provide support across a wide range of health and well-being activities. We continue to build our speak-up culture through active campaigns.

-- We monitor hiring activities and levels of employee attrition, to ensure effective hiring and forecasting to meet business demands.

-- We develop succession plans for key management roles, with oversight from the HSBC UK Executive Committee.

-- We monitor people risks that could arise due to organisational restructuring to help ensure that we sensitively manage redundancies and support impacted employees. We encourage our people leaders to focus on talent retention at all levels, with an empathetic mindset and approach, while ensuring the whole proposition of working at HSBC UK is well understood. Our Future Skills curriculum provide skills that will help to enable employees and HSBC UK to be successful in the future.

-- Political, legislative and regulatory challenges are closely monitored to minimise any impact on our employment practices or the attraction and retention of talent and key performers.

IT systems infrastructure and operational resilience

We operate an extensive and complex technology landscape, which must remain resilient in order to support customers. Risks arise where technology is not understood, maintained, or developed appropriately. We remain committed to investing in the reliability and resilience of our IT systems and critical services. We do so in order to protect our customers and colleagues to help prevent disruption to services that could result in reputational, legal and regulatory consequences. Increased pressure has been seen on our business operations and customer support centres as our people, processes and systems have responded to meet the current economic environment.

HSBC UK's strategy includes simplification of our technology estate to reduce complexity and costs; this includes consolidation of our core banking systems onto a single strategic platform. The target state will leverage existing and known technology, and will be simpler and easier to maintain. However, as with any strategic transformation programme risks associated with implementation must be managed continuously.

Mitigating actions

-- We continue to invest in transforming how software solutions are developed, delivered and maintained, with a particular focus on providing high-quality, stable and secure services. We continue to concentrate on our system resilience and service continuity by aiming to enhance the security features of our software development life cycle and improve our testing processes and tools.

-- We continue to upgrade many of our IT systems, simplify our service provisions and replace older IT infrastructure and applications. With increased pressure on our business operations, additional management attention is being focused on ensuring that high service standards are consistently being maintained.

Model risk

Model risk arises whenever business decision making includes reliance on models. We use models in both financial and non-financial contexts, as well as in a range of business applications such as customer selection, product pricing, financial crime transaction monitoring, creditworthiness evaluation and financial reporting.

Assessing model performance is a continuous undertaking. Models can need redevelopment as market conditions change. Significant increases in inflation and interest rates which impact the cost of living in the UK, may impact the reliability and accuracy of credit risk models which need close monitoring, with recalibration or redevelopment of these models, if required.

We continued to prioritise the redevelopment of IRB models as part of the IRB repair and Basel III programmes with a key focus on enhancing the quality of data used as model inputs. A number of these models have been submitted to the PRA for feedback and approval is in progress.

Mitigating actions

-- We have continued to embed the enhanced monitoring, review and challenge of expected loss model performance through our Model Risk Management function as part of a broader quarterly process to determine loss levels. The Model Risk Management team aims to provide effective review and challenge of any future redevelopment of these models.

-- Model Risk Management works closely with businesses to ensure that models in development meet the risk management, pricing and capital management needs. Global Internal Audit provides assurance over the risk management framework for models.

-- Additional oversight and challenge is performed by Model Risk Management as the second line of defence. The team tests whether controls implemented by model users comply with model risk policy and if model risk standards are adequate.

-- We further embedded our Risk Appetite measures focused on forward looking model risk supported by upgrades to the Model Inventory System to provide more granular measurement and management of model risk for multiple applications of a single model.

-- We continue to strengthen model risk controls through the Risk Control Assessment process; and the lines of business and functions test these controls to better assess and understand model risk.

Financial crime and fraud risk

Financial institutions remain under considerable regulatory scrutiny regarding their ability to detect and prevent financial crime which continues to evolve. Challenges include implementing the unprecedented volume and diverse set of sanctions, notably as a result of the Russia-Ukraine war.

Amid rising inflation and increasing cost of living pressures, we face increasing regulatory expectations with respect to the management of internal and external fraud and the abuse of vulnerable customers for financial crime.

The digitisation of financial services continues to have an impact on the payments ecosystem, with an increasing number of new market entrants and payment mechanisms, not all of which are subject to the same level of regulatory scrutiny and requirements as banks. This presents ongoing challenges in terms of maintaining required levels of payment transparency, notably where banks serve as intermediaries. Developments around digital assets and currencies have continued at pace, with an increasing regulatory and enforcement focus on the financial crimes linked to these types of assets.

Expectations with respect to the intersection of ESG issues and financial crime as our organisation, customers and suppliers transition to net zero, continue to increase.

We also continue to face increasing challenges presented by national data privacy requirements, which may affect our ability to manage financial crime risks holistically and effectively.

Mitigating actions

-- We seek to manage sanctions and trade restrictions through the use of, and enhancements to, our existing controls.

-- We continue to strengthen the first party lending fraud framework, updated our fraud policy and associated control library, and continued to invest in new fraud detection technologies.

-- We look at the impact of a rapidly changing payments ecosystem as well as risks associated with direct and indirect exposure to digital assets and currencies in an effort to ensure our financial crime controls remain appropriate.

-- We engage with regulators, policymakers and relevant international bodies to address data privacy challenges through international standards, guidance, and legislation.

Conduct and customer detriment

We seek to regularly enhance our management of conduct, learning from the past, including supporting our people in their management of potentially vulnerable customers, product governance arrangements, and encouraging our 'Speak Up' culture. At the forefront of current conduct risk considerations is delivering good outcomes for customers, particularly those who are vulnerable. We seek to achieve good customer outcomes in all circumstances.

Mitigating actions

   --     We aim to service our customers' ongoing needs and continue to champion a strong conduct and customer-focused culture, by providing support to our customers facing financial difficulties, particularly in light of the current cost of living crisis in the UK. 

-- We continue to deliver our dedicated programme that is focused on the implementation of Consumer Duty requirements.

-- We have implemented a new purpose-led conduct approach, making conduct easier to understand, setting outcomes to be achieved for our customers and recognising cultural and behavioural drivers of good conduct outcomes.

-- We focus on the effectiveness of HSBC UK's conduct governance, to help promote visibility and read across of conduct issues in all business lines and the efficient, and consistent escalation of issues.

-- We have delivered our annual mandatory training course on conduct to reinforce the importance of conduct for all colleagues.

-- We continue to provide bespoke training to our Compliance colleagues to help promote an environment in which employees are encouraged, feel safe to speak up and know of all the channels that are available to them to do so.

-- We have continued the integration of Climate Risk into the Risk Management framework to recognise the importance of strengthened controls and oversight for our related activities.

Data risk

We use multiple systems and growing quantities of data to support our customers. Risk arises if data is incorrect, unavailable, misused, or unprotected. Along with other banks and financial institutions, we need to meet the increasing external regulatory obligations and laws that cover data, such as the UK General Data Protection Regulation and the Basel Committee for Banking Supervision's 239 guidelines.

Mitigating actions

-- Through our global data management framework, we proactively monitor the quality, availability and security of data that supports our customers and internal processes. We work towards resolving any identified data issues in a timely manner.

-- We have made improvements to our data policies. We are implementing an updated control framework to enhance the end-to-end management of data risk.

-- We aim to protect customer data through our data privacy framework, which establishes practices, design principles and guidelines that enable us to demonstrate compliance with data privacy laws and regulations.

-- We continue to modernise our data and analytics infrastructure through investments in Cloud technology, data visualisation, machine learning and artificial intelligence.

-- We educate our employees on data risk and data management. We delivered regular mandatory training on how to protect and manage data appropriately.

Third-party risk

We use third parties to provide a range of goods and services. Risks arising from the use of third-party providers and their supply chain may be harder to identify. It is critical that we ensure we have appropriate risk management policies, processes and practices over the selection, governance and oversight of third parties and their supply chain, particularly for key activities that could affect our operational resilience. Any deficiency in the management of risks associated with our third parties could affect our ability to support our customers and meet regulatory expectations.

Mitigating actions

-- We have enhanced our control framework for the use of third-party providers to help ensure that the risks associated with these arrangements are understood and managed effectively by our businesses and functions across HSBC UK.

-- We continue to enhance the effective management of our intra-group arrangements as we have for external third-party arrangements using the same control standards.

   --     We are implementing the changes required by new regulations as set by our regulators. 

Execution risk

We have continued investment in strategic change to support the delivery of our strategic priorities and regulatory commitments. This requires robust management of significant resource-intensive and time-sensitive programmes that are due to be executed in 2023. Risks arising from the magnitude and complexity of change planned in 2023 may include regulatory censure, reputational damage and/or financial losses.

Mitigating actions

-- Change execution risk was added to our risk taxonomy and control library in 2022, so that the risk can be defined, managed, reported and overseen in the same way as HSBC UK's other material risks.

-- The Transformation Oversight Executive Committee oversees the prioritisation, strategic alignment and management of execution risk for all change portfolios and initiatives in HSBC UK.

--

 
Our material banking risks 
 

The material risk types associated with our banking operations are described in the following tables.

 
Description of risks - banking operations 
 
Credit risk (see page 26) 
-----------------------------------------------------------------------  ----------------------------------------------------------- 
The risk of      Credit risk arises                                      Credit risk is: 
financial         principally from                                         *    measured as the amount that could be lost if a 
loss if a         direct lending,                                               customer or counterparty fails to make repayments; 
customer          trade finance 
or counterparty   and leasing business, 
fails to meet     but also from                                            *    monitored using various internal risk management 
an                certain other                                                 measures and within limits approved by individuals 
obligation        products such                                                 within a framework of delegated authorities; and 
under             as guarantees 
a contract.       and derivatives. 
                                                                           *    managed through a robust risk control framework that 
                                                                                outlines clear and consistent policies, principles 
                                                                                and guidance for risk managers. 
Treasury risk (see page 55) 
-----------------------------------------------------------------------  ----------------------------------------------------------- 
The risk of      Treasury risk                                           Treasury risk is: 
having            arises from changes                                     *    measured through appetites set as target and ratios; 
insufficient      to the respective 
capital,          resources and 
liquidity or      risk profiles                                           *    monitored and projected through appetites and using 
funding           driven by customer                                           stress and scenario testing; and 
resources to      behaviour, management 
meet              decisions or 
financial         the external                                            *    managed through control resources in conjunction with 
obligations       environment.                                                 risk profiles and cashflows. 
and satisfy 
regulatory 
requirements, 
including 
the risk of 
adverse 
impact on 
earnings 
or capital due 
to 
structural 
foreign 
exchange 
exposures 
and changes in 
market 
interest rates, 
and including 
the 
financial risks 
arising from 
historic 
and current 
provision 
of pensions and 
other 
post-employment 
benefits to 
staff 
and their 
dependants. 
---------------  ------------------------------------------------------  ----------------------------------------------------------- 
Market risk (see page 61) 
-----------------------------------------------------------------------  ----------------------------------------------------------- 
The risk that    Exposure to market                                      Market risk is: 
movements         risk is separated                                       *    measured using sensitivities, value at risk and 
in market         into two portfolios:                                         stress testing, giving a detailed picture of 
factors,           *    trading portfolios; and                                potential gains and losses for a range of market 
including but                                                                  movements and scenarios, as well as tail risks over 
not                                                                            specified time horizons; 
limited to         *    non-trading portfolios. 
interest 
rates, credit                                                             *    monitored using VaR sensitivities, stress testing and 
spreads                                                                        other measures, including the sensitivity of net 
and foreign                                                                    interest income and the sensitivity of structural 
exchange                                                                       foreign exchange; and 
rates will 
reduce 
our income or                                                             *    managed using risk limits approved by the Risk 
the                                                                            Management Meeting. 
value of our 
portfolios. 
---------------  ------------------------------------------------------  ----------------------------------------------------------- 
Climate risk (see page 62) 
Climate risk     Climate risk                                            Climate risk is: 
relates          can materialise                                          *    measured using a variety of risk appetite metrics and 
to the           through:                                                      Key Management Indicators, which assess the impact of 
financial         *    physical risk, which arises from the increased          climate risk across the risk taxonomy; 
and                    frequency and severity of weather events; 
non-financial 
impacts that                                                              *    monitored using stress testing; and 
may               *    transition risk, which arises from the process o 
arise as a       f 
result                 moving to a low-carbon economy; and                *    managed through adherence to risk appetite thresholds 
of climate                                                                     and via specific policies. 
change 
and the move to   *    greenwashing risk, which arises from the act of 
a greener              knowingly or unknowingly misleading stakeholders 
economy.               regarding our strategy relating to climate, the 
                       climate impact/benefit of a product or service, 
                 or 
                       the climate commitments or performance of our 
                       customers. 
---------------  ------------------------------------------------------  ----------------------------------------------------------- 
Resilience risk (see page 62) 
-----------------------------------------------------------------------  ----------------------------------------------------------- 
Resilience risk  Resilience risk                                         Resilience risk is: 
is the risk       arises from failures                                    *    measured through a range of metrics with defined 
that              or inadequacies                                              maximum acceptable impact tolerances and against our 
we are unable     in processes,                                                agreed risk appetite; 
to                people, systems 
provide           or external events. 
critical          These may be                                            *    monitored through oversight of enterprise processes, 
services to our   driven by rapid                                              risks, controls and strategic change programmes; and 
customers,        technological 
affiliates,       innovation, changing 
and               behaviours of                                           *    managed by continuous monitoring and thematic review. 
counterparties    our consumers, 
as a result of    cyber threats 
sustained         and attacks, 
and significant   cross border 
operational       dependencies, 
disruption.       and third party 
                  relationships. 
---------------  ------------------------------------------------------  ----------------------------------------------------------- 
 
 
Description of risks - banking operations (continued) 
 
Regulatory compliance risk (see 
 page 63) 
---------------------------------------------------  ------------------------------------------------------------ 
Regulatory compliance       Regulatory compliance    Regulatory compliance risk is: 
 risk is the risk            risk arises from          *    measured by reference to risk appetite, identified 
 associated with             the failure to                 metrics, incident assessments, regulatory feedback 
 breaching our duty          observe the letter             and the judgement and assessment of our regulatory 
 to clients and other        and spirit of                  compliance teams; 
 counterparties,             relevant laws, 
 inappropriate market        codes, rules, 
 conduct and breaching       regulations and           *    monitored against the first line of defence risk and 
 related financial           standards of                   control assessments, the results of the monitoring 
 services regulatory         good practice.                 and control assurance activities of the second line 
 standards.                  This could result              of defence functions, and the results of internal and 
                             in poor market                 external audits and regulatory inspections; and 
                             or customer outcomes 
                             leading to fines, 
                             penalties and             *    managed by establishing and communicating appropriate 
                             reputational                   policies and procedures, training employees in them 
                             damage to our                  and monitoring activity to help ensure their 
                             business.                      observance. Proactive risk control and/or remediation 
                                                            work is undertaken where required. 
--------------------------  -----------------------  ------------------------------------------------------------ 
Financial crime risk (see page 64) 
----------------------------------------------------------------------------------------------------------------- 
Financial crime             Financial crime          Financial crime risk is: 
 risk is the risk            risk arises from          *    measured by reference to risk appetite, identified 
 of knowingly or             day-to-day banking             metrics, incident assessments, regulatory feedback 
 unknowingly helping         operations involving           and the judgement of, and assessment by, our 
 parties to commit           customers, third               compliance teams; 
 or to further potentially   parties and employees. 
 illegal activity 
 through HSBC UK,                                      *    monitored against the first line of defence risk and 
 including money                                            control assessments, the results of the monitoring 
 laundering, fraud,                                         and control assurance activities of the second line 
 bribery and corruption,                                    of defence functions, and the results of internal and 
 tax evasion, sanctions                                     external audits and regulatory inspections; and 
 breaches, and terrorist 
 and proliferation 
 financing.                                            *    managed by establishing and communicating appropriate 
                                                            policies and procedures, training employees in them 
                                                            and monitoring activity to help ensure their 
                                                            observance. Proactive risk control and/or remediation 
                                                            work is undertaken where required. 
Model risk (see page 64) 
Model risk is the           Model risk arises        Model risk is: 
 potential for adverse       in both financial         *    measured by reference to model performance tracking 
 consequences from           and non-financial              and the output of detailed technical reviews, with 
 business decisions          contexts whenever              key metrics including model review statuses and 
 informed by models,         business decision              findings; 
 which can be exacerbated    making includes 
 by errors in methodology,   reliance on models. 
 design or the way                                     *    monitored against model risk appetite statements, 
 they are used.                                             insight from the independent review function, 
                                                            feedback from internal and external audits, and 
                                                            regulatory reviews; 
 
 
                                                       *    managed by creating and communicating appropriate 
                                                            policies, procedures and guidance, training employees 
                                                            in their application, and supervising their adoption 
                                                            to ensure operational effectiveness. 
--------------------------  -----------------------  ------------------------------------------------------------ 
 
 
Credit risk 
 

Overview

Credit risk is the risk of financial loss if a customer or counterparty fails to meet a payment obligation under a contract. Credit risk arises principally from direct lending, trade finance and leasing business, but also from other products such as guarantees and credit derivatives.

Credit risk management

(Audited)

The principal objectives of our credit risk management are:

-- to maintain across HSBC UK a strong culture of responsible lending and a robust risk policy and control framework;

-- to both partner and challenge the businesses in defining, implementing, and continually re-evaluating our risk appetite under actual and scenario conditions; and

-- to ensure there is independent, expert scrutiny of credit risks, their costs and their mitigation.

Within HSBC UK, the Credit Risk function is headed by the Chief Risk Officer who reports to the Chief Executive Officer, with a functional reporting line to the Group Chief Risk Officer.

Its responsibilities are:

-- to formulate credit policy. Compliance, subject to approved dispensations, is mandatory for all operating companies which must develop local credit policies consistent with group policies that closely reflect HSBC Group policy;

-- to guide operating companies on the group's appetite for credit risk exposure to specified market sectors, activities and banking products and controlling exposures to certain higher-risk sectors;

-- to undertake an independent review and objective assessment of risk. Credit risk assesses all credit facilities and exposures over designated limits, prior to the facilities being committed to customers or transactions being undertaken;

   --     to monitor the performance and management of portfolios across the group; 

-- to control exposure to sovereign entities, banks and other financial institutions, as well as debt securities which are not held solely for the purpose of trading;

-- to set policy on large credit exposures, ensuring that concentrations of exposure by counterparty, sector or geography do not become excessive in relation to the group's capital base, and remain within internal and regulatory limits;

-- to maintain and develop the risk rating framework, systems and models through appropriate governance;

-- to report on retail portfolio performance, high risk portfolios, risk concentrations, large impaired accounts, impairment allowances and stress testing results and recommendations to HSBC UK's RMM, Risk Committee and Board; and to act on behalf of the group as the primary interface, for credit-related issues, with the BoE, the PRA, the FCA, rating agencies, analysts and counterparts in major banks and non-bank financial institutions.

Concentration of credit risk exposure

(Audited)

Concentrations of credit risk arise when a number of counterparties or exposures have comparable economic characteristics, or are engaged in similar activities, or operate in the same geographical areas/industry sectors, so that their collective ability to meet contractual obligations is uniformly affected by changes in economic, political or other conditions.

A number of controls and measures are used to minimise undue concentration of exposure in the portfolios across industry, country and customer groups. These include portfolio and counterparty limits, approval and review controls, and stress testing.

Credit quality of financial instruments

(Audited)

Our risk rating system facilitates the internal ratings-based approach under the Basel framework adopted by the group to support the calculation of our minimum credit regulatory capital requirement.

The five credit quality classifications each encompass a range of granular internal credit rating grades assigned to wholesale and retail lending businesses, and the external ratings attributed by external agencies to debt securities.

For debt securities and certain other financial instruments, external ratings have been aligned to the five quality classifications based upon the mapping of related CRR to external credit rating.

Wholesale lending

The CRR 10-grade scale summarises a more granular underlying 23-grade scale of obligor PD. All corporate customers are rated using the 10- or 23-grade scale, depending on the degree of sophistication of the Basel approach adopted for the exposure. Each CRR band is associated with an external rating grade by reference to long-run default rates for that grade, represented by the average of issuer-weighted historical default rates. This mapping between internal and external ratings is indicative and may vary over time.

Retail lending

Retail lending credit quality is based on a 12-month point-in-time probability-weighted PD.

 
Credit quality classification 
                      Debt securities 
                            and other                 Wholesale                                 Retail 
                                bills                  lending                                  lending 
                      ---------------  ---------------------------------------  -------------------------------------- 
                                                                      12-month 
                                                                         Basel 
                                                                   probability                                12-month 
                             External   Internal                            of  Internal                  probability- 
                               credit     credit                       default    credit                      weighted 
                               rating     rating                             %    rating                          PD % 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
Quality 
classification(1,2) 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
Strong                         A- and    CRR1 to                   0.000-0.169    Band 1                   0.000-0.500 
                                above       CRR2                                   and 2 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
Good                          BBB+ to       CRR3                   0.170-0.740    Band 3                   0.501-1.500 
                                 BBB- 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
                               BB+ to    CRR4 to                                  Band 4 
Satisfactory            B and unrated       CRR5                   0.741-4.914     and 5                  1.501-20.000 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
Sub-standard                  B- to C    CRR6 to                  4.915-99.999    Band 6                 20.001-99.999 
                                            CRR8 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
                                         CRR9 to 
Credit-impaired               Default      CRR10                       100.000    Band 7                       100.000 
--------------------  ---------------  ---------  ----------------------------  --------  ---------------------------- 
 
   1     Customer risk rating. 
   2     12-month point-in-time probability-weighted probability of default. 
 
Quality classification definitions 
  *    'Strong' exposures demonstrate a strong capacity to 
       meet financial commitments, with negligible or low 
       probability of default. 
 
 
  *    'Good' exposures demonstrate a good capacity to meet 
       financial commitments, with low default risk. 
 
 
  *    'Satisfactory' exposures require closer monitoring 
       and demonstrate an average to fair capacity to meet 
       financial commitments, with moderate default risk. 
 
 
  *    'Sub-standard' exposures require varying degrees of 
       special attention and default risk is of greater 
       concern. 
 
 
  *    'Credit-impaired' exposures have been assessed as 
       described on Note 1.2(g) on the financial statements. 
============================================================ 
 

Forborne loans and advances

(Audited)

Forbearance measures consist of concessions towards an obligor that is experiencing or about to experience difficulties in meeting its financial commitments.

We continue to classify loans as forborne when we modify the contractual payment terms due to having significant concerns about the borrowers' ability to meet contractual payments when they were due.

In 2022, we expanded our definition of forborne to capture non-payment-related concessions, such as covenant waivers. For our wholesale portfolio, we began identifying non-payment-related concessions in 2021 when our internal policies were changed. For our retail portfolios, we began identifying them during 2022.

The comparative disclosures have been presented under the prior definition of forborne for the wholesale and retail portfolios.

For details of our policy on forbearance, see Note 1.2(g) on the financial statements.

Credit quality of forborne loans

For wholesale lending, where payment related forbearance measures result in a diminished financial obligation or if there are other indicators of impairment, the loan will be classified as credit impaired if it is not already so classified. All facilities with a customer, including loans that have not been modified, are considered credit impaired following the identification of a payment related forborne loan. For retail lending, where a material concession has been granted, the loan will be classified as credit impaired if it is not already so classified. In isolation, non-payment forbearance measures may not result in the loan being classified as credit impaired unless combined with other indicators of credit impairment. These are classed as performing forborne loans for both wholesale and retail lending.

Wholesale and retail lending forborne loans are classified as credit impaired until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows, observed over a minimum one-year period, and there are no other indicators of impairment. Any forborne loans not considered credit impaired will remain forborne for a minimum of two years from the date that credit impairment no longer applies. For wholesale lending, any forbearance measures granted on any loan already classed as forborne results in customer being classed as credit impaired.

Forborne loans and recognition of expected credit losses

(Audited)

Forborne loans expected credit loss assessments reflect the higher rates of losses typically experienced with these types of loans such that they are in stage 2 and stage 3. The higher rates are more pronounced in unsecured retail lending requiring further segmentation. For wholesale lending, forborne loans are typically assessed individually. Credit risk ratings are intrinsic to the impairment assessments. The individual impairment assessment takes into account the higher risk of the future non-payment inherent in forborne loans.

Refinance risk

Personal lending

Interest only mortgages incorporate bullet payments at the point of final maturity. To reduce refinance risk, an initial on-boarding assessment of customers' affordability is made on a capital repayment basis and every customer has a credible defined repayment strategy. Additionally, the customer is contacted during the mortgage term to check the status of the repayment strategy. In situations where it is identified that a borrower is expected not to be able to repay a bullet/balloon payment, the customer is offered advice and options to help them repay the loan in accordance with their loan agreement. In the event that this is not possible, the customer will either default on the repayment or it is likely that the bank may need to apply forbearance to the loan. In either circumstance this gives rise to a credit impaired event.

Wholesale lending

Many types of wholesale lending incorporate bullet/ balloon payments at the point of final maturity; often, the intention or assumption is that the borrower will take out a new loan to settle the existing debt. Where this is true the term refinance risk refers generally to the possibility that, at the point that such a repayment is due, a borrower cannot refinance by borrowing to repay existing debt. In situations where it is identified that a borrower is expected not to be able either to repay a bullet/balloon payment or to be capable of refinancing their existing debt on commercial terms then the customer will either default on the repayment or it is likely that the bank may need to refinance the loan on terms it would not normally offer in the ordinary course of business. In either circumstance this gives rise to a loss event and the loan will be considered credit impaired.

Impairment assessment

(Audited)

For details of our impairment policies on loans and advances and financial investments, see Note 1.2(g) on the Financial Statements.

Write-off of loans and advances

(Audited)

For details of our policy on the write-off of loans and advances, see Note 1.2(g) on the Financial Statements.

Personal lending

Property collateral for residential mortgages is repossessed and sold on behalf of the borrower only when the debt recovery procedures have been unsuccessful. Any portion of the balance not covered following the realisation of security is written-off. Unsecured personal lending products are normally written off, when there is no realistic prospect of full recovery.

Wholesale lending

Wholesale loans and advances are written off where normal collection procedures have been unsuccessful to the extent that there appears no realistic prospect of repayment. These procedures may include a referral of the business relationship to a debt recovery company. Debt reorganisation will be considered at all times and may involve, in exceptional circumstances and in the absence of any viable alternative, a partial write-off in exchange for a commitment to repay the remaining balance.

In the event of bankruptcy or similar proceedings, write-off for both personal and wholesale lending may occur earlier than at the periods stated above. Collections procedures may continue after write-off .

Credit risk in 2022

At 31 December 2022 we introduced enhancements in the SICR approach in relation to capturing relative movements in PD. The enhanced approach captured relative movements in PD since origination, which resulted in a significant migration to stage 2 from loans to customers gross carrying amounts in stage 1.

The volume of stage 1 customer accounts with lower absolute levels of credit risk who have exhibited some amount of relative increase in PD since origination have migrated into stage 2, and accounts originated with higher absolute levels of credit risk with no or insignificant increases in PD since origination have been transferred to stage 1, with no material overall change in risk.

The impact on ECL is immaterial due to the offsetting ECL impacts of stage migrations and to the low LTV profiles applicable to these customers.

The enhancement of the SICR approach constitutes an improvement towards more responsive models that better reflect the SICR since origination. This includes consideration of the current cost of living pressures, as markets adjust to the higher interest-rate environment.

For our retail portfolios, we adopted the EBA 'Guidelines on the application of definition of default' during 2022 and, for our wholesale portfolios, these guidelines were adopted during 2021. Adoption of these guidelines did not have a material impact on our portfolios and comparative disclosures have not been restated.

More detailed analysis of ECL can be found on pages 33 to 54.

A summary of our current policies and practices regarding credit risk is set out on pages 26 to 27.

Climate risk

Our climate scenarios

In 2022, we have considered four bespoke scenarios that were designed to articulate our view of the range of potential outcomes for global climate change. In our climate scenario analysis, we consider, separately: transition risk arising from the process of moving to a net zero economy, including changes in policy, technology, consumer behaviour and stakeholder perception, which will each impact borrowers' operating income, financing requirements and asset values; and physical risk arising from the increased frequency and severity of weather events, such as hurricanes and floods, or chronic shifts in weather patterns, which will each impact property values, repair costs and lead to business interruptions.

These scenarios, which reflect different levels of physical and transition risk and are varied by severity and probability, were: the Net Zero scenario, which aligns to the HSBC Group ambition to transition to net zero and is consistent with the Paris Agreement; the Current Commitments scenario, which assumes that climate action is limited to the current governmental commitments and pledges; the Downside Transition Risk scenario, which assumes that climate action is delayed until 2030; and the Downside Physical Risk scenario, which assumes climate action is limited to current governmental policies.

We consider our Current Commitments scenario as the most likely scenario to transpire over the next five years. Under the Current Commitments scenario, we expect immaterial levels of losses relating to transition risks. However, the rise in global warming will lead to increasing levels of physical risk losses in later years. Based on this scenario the potential impact on expected credit losses is not considered material over the next five years, as the impacts of climate risk will emerge later in the following decades.

Summary of credit risk

The disclosure below presents the gross carrying/nominal amount of financial instruments to which the impairment requirements in IFRS 9 are applied and the associated allowance for ECL.

The following table provides an overview of the group and bank's credit risk exposure. As the majority of the group's financial instruments are held by the bank, the remaining IFRS 7 credit disclosures are provided on a group only basis.

 
Summary of financial instruments to which the impairment requirements 
 in IFRS 9 are applied 
(Audited) 
               ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
                                         At 31 Dec 2022                                                       At 31 Dec 2021 
-------------  ------------------------------------------------------------------  -------------------------------------------------------------------- 
                                        Gross                           Allowance                                                             Allowance 
                             carrying/nominal                                 for            Gross carrying/nominal                                 for 
                                       amount                              ECL(1)                            amount                              ECL(1) 
The group                                GBPm                                GBPm                              GBPm                                GBPm 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
Loans and 
 advances to 
 customers at 
 amortised 
 cost                                 206,055                             (1,912)                           197,381                             (1,855) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
- personal                            138,626                               (872)                           131,318                               (767) 
------------- 
- corporate 
 and 
 commercial                            64,955                             (1,035)                            63,927                             (1,085) 
------------- 
- non-bank 
 financial 
 institutions                           2,474                                 (5)                             2,136                                 (3) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Loans and 
 advances to 
 banks at 
 amortised 
 cost                                   6,359                                 (2)                             1,914                                   - 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
Other 
 financial 
 assets 
 measured at 
 amortised 
 cost                                 109,137                                 (5)                           122,133                                 (1) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
- cash and 
 balances at 
 central 
 banks                                 94,407                                   -                           112,478                                   - 
------------- 
- items in 
 the course 
 of 
 collection 
 from other 
 banks                                    353                                   -                               299                                   - 
- reverse 
 repurchase 
 agreements - 
 non-trading                            7,406                                   -                             7,988                                   - 
------------- 
- financial                             5,160                                   -                                 -                                   - 
investments 
- 
 prepayments, 
 accrued 
 income and 
 other 
 assets(2)                              1,811                                 (5)                             1,368                                 (1) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Total gross 
 carrying 
 amount 
 on-balance 
 sheet                                321,551                             (1,919)                           321,428                             (1,856) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
Loans and 
 other credit 
 related 
 commitments                           67,628                                (91)                            67,394                                (73) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
- personal                             42,059                                 (9)                            39,889                                 (9) 
------------- 
- corporate 
 and 
 commercial                            24,669                                (82)                            26,843                                (64) 
------------- 
- non-bank 
 financial 
 institutions                             900                                   -                               662                                   - 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Financial 
 guarantees                             1,148                                 (6)                             1,102                                 (3) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
- personal                                342                                   -                               317                                   - 
------------- 
- corporate 
 and 
 commercial                               518                                 (6)                               490                                 (2) 
------------- 
- non-bank 
 financial 
 institutions                             288                                   -                               295                                 (1) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Total nominal 
 amount 
 off-balance 
 sheet(3)                              68,776                                (97)                            68,496                                (76) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
                                      390,327                             (2,016)                           389,924                             (1,932) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
 
                                                                                                                                             Memorandum 
                                                                       Memorandum                                                             allowance 
                                                                        allowance                                                                   for 
                                   Fair value                          for ECL(4)                        Fair value                              ECL(4) 
                                         GBPm                                GBPm                              GBPm                                GBPm 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
Debt 
 instruments 
 measured at 
 'FVOCI'                               10,932                                 (1)                            14,377                                 (2) 
-------------  ------------------------------  ----------------------------------  --------------------------------  ---------------------------------- 
 

1 The total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

2 Includes only those financial instruments that are subject to the impairment requirements of IFRS 9. 'Prepayments, accrued income and other assets' as presented within the consolidated balance sheet on page 81 includes both financial and non-financial assets.

3 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

4 Debt instruments measured at FVOCI continue to be measured at fair value with the allowance for ECL as a memorandum item. Change in ECL is recognised in 'Change in expected credit losses and other credit impairment charges' in the income statement.

 
Summary of financial instruments to which the impairment requirements 
 in IFRS 9 are applied (continued) 
(Audited) 
               ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
                                         At 31 Dec 2022                                                      At 31 Dec 2021 
               ------------------------------------------------------------------  ------------------------------------------------------------------ 
                                        Gross 
                                    carrying/                           Allowance 
                                      nominal                                 for            Gross carrying/nominal                         Allowance 
                                       amount                              ECL(1)                            amount                        for ECL(1) 
The bank                                 GBPm                                GBPm                              GBPm                              GBPm 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
Loans and 
 advances to 
 customers at 
 amortised 
 cost                                 201,389                             (1,723)                           192,880                           (1,672) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
- personal                            135,110                               (742)                           128,069                             (667) 
------------- 
- corporate 
 and 
 commercial                            55,681                               (976)                            55,892                           (1,002) 
------------- 
- non-bank 
 financial 
 institutions                          10,598                                 (5)                             8,919                               (3) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Loans and 
 advances to 
 banks at 
 amortised 
 cost                                   9,306                                 (2)                             4,405                                 - 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
Other 
 financial 
 assets 
 measured at 
 amortised 
 cost                                 108,967                                 (5)                           121,966                               (1) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
- cash and 
 balances at 
 central 
 banks                                 94,407                                   -                           112,477                                 - 
------------- 
- items in 
 the course 
 of 
 collection 
 from other 
 banks                                    154                                   -                               132                                 - 
- reverse 
 repurchase 
 agreements - 
 non-trading                            7,406                                   -                             7,988                                 - 
------------- 
- financial                             5,160                                   -                                 -                                 - 
investments 
- 
 prepayments, 
 accrued 
 income and 
 other 
 assets(2)                              1,840                                 (5)                             1,369                               (1) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Total gross 
 carrying 
 amount 
 on-balance 
 sheet                                319,662                             (1,730)                           319,251                           (1,673) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
Loans and 
 other credit 
 related 
 commitments                           54,324                                (88)                            53,687                              (71) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
- personal                             31,527                                 (8)                            29,223                               (7) 
------------- 
- corporate 
 and 
 commercial                            21,916                                (80)                            23,887                              (64) 
------------- 
- non-bank 
 financial 
 institutions                             881                                   -                               577                                 - 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Financial 
 guarantees                             1,148                                 (6)                             1,102                               (3) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
- personal                                342                                   -                               317                                 - 
------------- 
- corporate 
 and 
 commercial                               518                                 (6)                               490                               (2) 
------------- 
- non-bank 
 financial 
 institutions                             288                                   -                               295                               (1) 
-------------  ------------------------------  ----------------------------------  -------------------------------- 
Total nominal 
 amount 
 off-balance 
 sheet(3)                              55,472                                (94)                            54,789                              (74) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
                                      375,134                             (1,824)                           374,040                           (1,747) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
 
                                                                                                                                           Memorandum 
                                                                       Memorandum                                                           allowance 
                                                                        allowance                                                                 for 
                                   Fair value                          for ECL(4)                        Fair value                            ECL(4) 
                                         GBPm                                GBPm                              GBPm                              GBPm 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
Debt 
 instruments 
 measured at 
 'FVOCI'                               10,932                                 (1)                            14,377                               (2) 
-------------  ------------------------------  ----------------------------------  --------------------------------  -------------------------------- 
 

1 The total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

2 Includes only those financial instruments that are subject to the impairment requirements of IFRS 9. 'Prepayments, accrued income and other assets' as presented within the bank's balance sheet on page 84 includes both financial and non-financial assets.

3 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

4 Debt instruments measured at FVOCI continue to be measured at fair value with the allowance for ECL as a memorandum item. Change in ECL is recognised in 'Change in expected credit losses and other credit impairment charges' in the income statement.

4

The following table provides an overview of the group's credit risk by stage and industry, and the associated ECL coverage. The financial assets recorded in each stage have the following characteristics:

-- Stage 1: These financial assets are unimpaired and without significant increase in credit risk on which a 12-month allowance for ECL is recognised.

-- Stage 2: a significant increase in credit risk has been experienced on these financial assets since initial recognition for which a lifetime ECL is recognised.

-- Stage 3: There is objective evidence of impairment, and the financial assets are therefore considered to be in default or otherwise credit-impaired on which a lifetime ECL is recognised.

-- POCI: Financial assets that are purchased or originated at a deep discount are seen to reflect the incurred credit losses on which a lifetime ECL is recognised.

--

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 31 December 2022 
(Audited) 
                                                                               Gross carrying/nominal                                                                       Allowance for ECL                                                           ECL coverage % 
                                                                                      amount(1) 
                                        ----------------------------------------------------------------------------------------------------  ------------------------------------------------------------------------------  ------------------------------------------------------------------- 
                                                             Stage           Stage           Stage          POCI                       Total           Stage           Stage           Stage            POCI           Total        Stage        Stage            Stage         POCI        Total 
                                                                 1               2               3                                                         1               2               3                                            1            2                3 
                                                              GBPm            GBPm            GBPm          GBPm                        GBPm            GBPm            GBPm            GBPm            GBPm            GBPm            %            %                %            %            % 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
Loans 
 and advances 
 to customers 
 at amortised 
 cost                                                      154,818          46,693           4,521            23                     206,055           (248)           (941)           (722)             (1)         (1,912)          0.2          2.0             16.0          4.3          0.9 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
 
  *    personal                                            106,745          31,041             840             -                     138,626           (112)           (571)           (189)               -           (872)          0.1          1.8             22.5            -          0.6 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    corporate and commercial                             45,739          15,520           3,673            23                      64,955           (134)           (368)           (532)             (1)         (1,035)          0.3          2.4             14.5          4.3          1.6 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    non-bank financial institutions                       2,334             132               8             -                       2,474             (2)             (2)             (1)               -             (5)          0.1          1.5             12.5            -          0.2 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
Loans 
 and advances 
 to banks 
 at amortised 
 cost                                                        6,354               1               4             -                       6,359               -               -             (2)               -             (2)            -            -             50.0            -            - 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
Other 
 financial 
 assets 
 measured 
 at amortised 
 cost                                                      108,987             126              24             -                     109,137               -             (1)             (4)               -             (5)            -          0.8             16.7            -            - 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
Loan and 
 other 
 credit-related 
 commitments                                                62,581           4,806             241             -                      67,628            (29)            (37)            (25)               -            (91)            -          0.8             10.4            -          0.1 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
 
  *    personal                                             41,614             358              87             -                      42,059             (9)               -               -               -             (9)            -            -                -            -            - 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    corporate and commercial                             20,120           4,395             154             -                      24,669            (20)            (37)            (25)               -            (82)          0.1          0.8             16.2            -          0.3 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    financial                                               847              53               -             -                         900               -               -               -               -               -            -            -                -            -            - 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
Financial 
 guarantee 
 and similar 
 contracts                                                     983             147              18             -                       1,148               -               -             (6)               -             (6)            -            -             33.3            -          0.5 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
 
  *    personal                                                335               7               -             -                         342               -               -               -               -               -            -            -                -            -            - 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    corporate and commercial                                407              93              18             -                         518               -               -             (6)               -             (6)            -            -             33.3            -          1.2 
--------------------------------------                                                                                                                                                                                        -----------  -----------  ---------------  -----------  ----------- 
 
  *    financial                                               241              47               -             -                         288               -               -               -               -               -            -            -                -            -            - 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
At 31 
 Dec 2022                                                  333,723          51,773           4,808            23                     390,327           (277)           (979)           (759)             (1)         (2,016)          0.1          1.9             15.8          4.3          0.5 
--------------------------------------  --------------------------  --------------  --------------  ------------  --------------------------  --------------  --------------  --------------  --------------  --------------  -----------  -----------  ---------------  -----------  ----------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

Unless identified at an earlier stage, all financial assets are deemed to have suffered a significant increase in credit risk when they are 30 days past due and are transferred from Stage 1 to Stage 2. The following disclosure presents the ageing of Stage 2 financial assets. It distinguishes those assets that are classified as

Stage 2 when they are less than 30 days past due (1-29 DPD) from those that are due to ageing and are more than 30 days past due (30 and >DPD). Past due financial instrument are those loans where customers have failed to make payments in accordance with the contractual terms of their facilities.

 
Stage 2 days past due analysis at 31 December 2022 
(Audited) 
                                 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
                                                          Gross carrying amount                                                        Allowance for ECL                                                     ECL coverage % 
                                 ------------------------------------------------------------------------  --------------------------------------------------------------------------  ---------------------------------------------------------- 
                                          Stage                  of                of                  of           Stage                  of                  of                  of        Stage           of               of               of 
                                              2              which:            which:              which:               2              which:              which:              which:            2       which:           which:           which: 
                                                                                 1 to                  30                                                    1 to                  30                                       1 to               30 
                                                             Up-to-                29                 and                              Up-to-                  29                 and                    Up-to-               29              and 
                                                            date(1)            DPD(2)            > DPD(2)                             date(1)              DPD(2)            > DPD(2)                   date(1)           DPD(2)         > DPD(2) 
                                           GBPm                GBPm              GBPm                GBPm            GBPm                GBPm                GBPm                GBPm            %            %                %                % 
-------------------------------  --------------  ------------------  ----------------  ------------------  --------------  ------------------  ------------------  ------------------  -----------  -----------  ---------------  --------------- 
Loans and advances 
 to customers 
 at amortised 
 cost:                                   46,693              46,050               386                 257           (941)               (819)                (70)                (52)          2.0          1.8             18.1             20.2 
-------------------------------  --------------  ------------------  ----------------  ------------------  --------------  ------------------  ------------------  ------------------  -----------  -----------  ---------------  --------------- 
 
  *    personal                          31,041              30,689               236                 116           (571)               (465)                (61)                (45)          1.8          1.5             25.8             38.8 
-------------------------------                                                                                                                                                        -----------  -----------  ---------------  --------------- 
 
  *    corporate and commercial          15,520              15,230               150                 140           (368)               (352)                 (9)                 (7)          2.4          2.3              6.0              5.0 
-------------------------------                                                                                                                                                        -----------  -----------  ---------------  --------------- 
 
  *    non-bank financial                   132                 131                 -                   1             (2)                 (2)                   -                   -          1.5          1.5                -                - 
-------------------------------  --------------  ------------------  ----------------  ------------------  --------------  ------------------  ------------------  ------------------  -----------  -----------  ---------------  --------------- 
Loans and advances 
 to banks at 
 amortised cost                               1                   1                 -                   -               -                   -                   -                   -            -            -                -                - 
-------------------------------  --------------  ------------------  ----------------  ------------------  --------------  ------------------  ------------------  ------------------  -----------  -----------  ---------------  --------------- 
Other financial 
 assets measured 
 at amortised 
 cost                                       126                 126                 -                   -             (1)                 (1)                   -                   -          0.8          0.8                -                - 
-------------------------------  --------------  ------------------  ----------------  ------------------  --------------  ------------------  ------------------  ------------------  -----------  -----------  ---------------  --------------- 
 
   1   Wholesale portfolios are included under Up-to-date. 

2 The days past due amounts presented above are on a contractual basis and include the benefit of any customer relief payment holidays granted.

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 31 December 2021 (continued) 
(Audited) 
                                                                             Gross carrying/nominal                                                                       Allowance for ECL                                                            ECL coverage % 
                                                                                    amount(1) 
                                        -------------------------------------------------------------------------------------------------  --------------------------------------------------------------------------------  ------------------------------------------------------------------- 
                                                           Stage           Stage           Stage           POCI                     Total           Stage            Stage           Stage             POCI           Total       Stage          Stage          Stage           POCI       Total 
                                                               1               2               3                                                        1                2               3                                            1              2              3 
                                                            GBPm            GBPm            GBPm           GBPm                      GBPm            GBPm             GBPm            GBPm             GBPm            GBPm           %              %              %              %           % 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
Loans 
 and advances 
 to customers 
 at amortised 
 cost                                                    174,917          18,436           4,008             20                   197,381           (315)            (692)           (843)              (5)         (1,855)         0.2            3.8           21.0           25.0         0.9 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
- personal                                               126,904           3,361           1,053              -                   131,318           (122)            (353)           (292)                -           (767)         0.1           10.5           27.7              -         0.6 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
 
  *    corporate and commercial                           45,957          15,000           2,950             20                    63,927           (191)            (338)           (551)              (5)         (1,085)         0.4            2.3           18.7           25.0         1.7 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
 
  *    non-bank financial institutions                     2,056              75               5              -                     2,136             (2)              (1)               -                -             (3)         0.1            1.3              -              -         0.1 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
Loans 
 and advances 
 to banks 
 at amortised 
 cost                                                      1,914               -               -              -                     1,914               -                -               -                -               -           -              -              -              -           - 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
Other 
 financial 
 assets 
 measured 
 at amortised 
 cost                                                    122,085              32              16              -                   122,133             (1)                -               -                -             (1)           -              -              -              -           - 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
Loan and 
 other 
 credit-related 
 commitments                                              63,642           3,492             260              -                    67,394            (32)             (26)            (15)                -            (73)         0.1            0.7            5.8              -         0.1 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
- personal                                                39,527             287              75              -                    39,889             (8)              (1)               -                -             (9)           -            0.3              -              -           - 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
 
  *    corporate and commercial                           23,524           3,134             185              -                    26,843            (24)             (25)            (15)                -            (64)         0.1            0.8            8.1              -         0.2 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
- financial                                                  591              71               -              -                       662               -                -               -                -               -           -              -              -              -           - 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
Financial 
 guarantee 
 and similar 
 contracts                                                   963             123              16              -                     1,102             (1)                -             (2)                -             (3)         0.1              -           12.5              -         0.3 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
- personal                                                   308               9               -              -                       317               -                -               -                -               -           -              -              -              -           - 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
 
  *    corporate and commercial                              393              81              16              -                       490               -                -             (2)                -             (2)           -              -           12.5              -         0.4 
--------------------------------------                                                                                                                                                                                       ----------  -------------  -------------  -------------  ---------- 
- financial                                                  262              33               -              -                       295             (1)                -               -                -             (1)         0.4              -              -              -         0.3 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
At 31 
 Dec 2021                                                363,521          22,083           4,300             20                   389,924           (349)            (718)           (860)              (5)         (1,932)         0.1            3.3           20.0           25.0         0.5 
--------------------------------------  ------------------------  --------------  --------------  -------------  ------------------------  --------------  ---------------  --------------  ---------------  --------------  ----------  -------------  -------------  -------------  ---------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

 
Stage 2 days past due analysis at 31 December 2021 (continued) 
(Audited) 
                                                                 Gross carrying amount                                                          Allowance for ECL                                                       ECL coverage % 
                                        ------------------------------------------------------------------------  ------------------------------------------------------------------------------  ---------------------------------------------------------- 
                                                    Stage                 of                of                of               Stage                  of                  of                  of          Stage             of             of             of 
                                                        2             which:            which:            which:                   2              which:              which:              which:              2         which:         which:         which: 
                                                                                                              30                                                                              30                                                          30 
                                                                                          1 to               and                                                        1 to                 and                                         1 to            and 
                                                               Up-to-date(1)         29 DPD(2)          > DPD(2)                           Up-to-date(1)           29 DPD(2)            > DPD(2)                 Up-to-date(1)      29 DPD(2)       > DPD(2) 
                                                     GBPm               GBPm              GBPm              GBPm                GBPm                GBPm                GBPm                GBPm              %              %              %              % 
--------------------------------------  -----------------  -----------------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -------------  -------------  -------------  ------------- 
Loans and 
 advances to 
 customers 
 at amortised 
 cost:                                             18,436             17,815               394               227               (692)               (616)                (42)                (34)            3.8            3.5           10.7           15.0 
--------------------------------------  -----------------  -----------------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -------------  -------------  -------------  ------------- 
 
  *    personal                                     3,361              3,045               210               106               (353)               (286)                (36)                (31)           10.5            9.4           17.1           29.2 
--------------------------------------                                                                                                                                                            -------------  -------------  -------------  ------------- 
 
  *    corporate and commercial                    15,000             14,695               184               121               (338)               (329)                 (6)                 (3)            2.3            2.2            3.3            2.5 
--------------------------------------                                                                                                                                                            -------------  -------------  -------------  ------------- 
 
  *    non-bank financial institutions                 75                 75                 -                 -                 (1)                 (1)                   -                   -            1.3            1.3              -              - 
--------------------------------------  -----------------  -----------------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -------------  -------------  -------------  ------------- 
Loans and 
 advances to 
 banks at amortised 
 cost                                                   -                  -                 -                 -                   -                   -                   -                   -              -              -              -              - 
--------------------------------------  -----------------  -----------------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -------------  -------------  -------------  ------------- 
Other financial 
 assets measured 
 at amortised 
 cost                                                  32                 32                 -                 -                   -                   -                   -                   -              -              -              -              - 
--------------------------------------  -----------------  -----------------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -------------  -------------  -------------  ------------- 
 
   1   Wholesale portfolios are included under Up-to-date. 

2 The days past due amounts presented above are on a contractual basis and include the benefit of any customer relief payment holidays granted.

Credit exposure

Maximum exposure to credit risk

(Audited)

 
'Maximum exposure to credit risk' 
 table 
 The following table presents our 
 maximum exposure before taking account 
 of any collateral held or other 
 credit enhancements (unless such 
 enhancements meet accounting offsetting 
 requirements). The table excludes 
 financial instruments whose carrying 
 amount best represents the net exposure 
 to credit risk; and it excludes 
 equity securities as they are not 
 subject to credit risk. For the 
 financial assets recognised on the 
 balance sheet, the maximum exposure 
 to credit risk equals their carrying 
 amount and is net of the allowance 
 for ECL; for financial guarantees 
 and similar contracts granted, it 
 is the maximum amount that we would 
 have to pay if the guarantees were 
 called upon. For loan commitments 
 and other credit-related commitments, 
 it is generally the full amount 
 of the committed facilities. 
 The offset in the table relates 
 to amounts where there is a legally 
 enforceable right of offset in the 
 event of counterparty default and 
 where, as a result, there is a net 
 exposure for credit risk purposes. 
 However, as there is no intention 
 to settle these balances on a net 
 basis under normal circumstances, 
 they do not qualify for net presentation 
 for accounting purposes. No offset 
 has been applied to off-balance 
 sheet collateral. In the case of 
 derivatives the offset column also 
 includes collateral received in 
 cash and other financial assets. 
========================================= 
 

The following table provides information on balance sheet items, offsets, and loan and other credit-related commitments.

The offset on derivatives remains in line with the movements in maximum exposure amounts.

Other credit risk mitigants

While not disclosed as an offset in the following 'Maximum exposure to credit risk' table, other arrangements are in place which reduce our maximum exposure to credit risk. These include a charge over collateral on borrowers' specific assets such as residential properties and collateral held in the form of financial instruments that are not held on balance sheet. See Note 22 for further details of collateral in respect of certain loans and advances and derivatives.

 
Maximum exposure to credit risk 
(Audited)                                           At 31 Dec 2022                                                                          At 31 Dec 2021 
                 ------------------------------------------------------------------------------------  ---------------------------------------------------------------------------------------- 
                                              Maximum                  Offset                     Net                                 Maximum 
                                             exposure                                                                                exposure                   Offset                      Net 
The group                                        GBPm                    GBPm                    GBPm                                    GBPm                     GBPm                     GBPm 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
Loans and 
 advances to 
 customers 
 held at 
 amortised cost                               204,143                 (2,786)                 201,357                                 195,526                  (2,457)                  193,069 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
- personal                                    137,754                       -                 137,754                                 130,551                        -                  130,551 
--------------- 
- corporate and 
 commercial                                    63,920                 (2,752)                  61,168                                  62,842                  (2,395)                   60,447 
--------------- 
- non-bank 
 financial 
 institutions                                   2,469                    (34)                   2,435                                   2,133                     (62)                    2,071 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  ----------------------- 
Loans and 
 advances to 
 banks 
 at amortised 
 cost                                           6,357                       -                   6,357                                   1,914                        -                    1,914 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
Other financial 
 assets held 
 at amortised 
 cost                                         109,256                       -                 109,256                                 122,258                        -                  122,258 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
- cash and 
 balances at 
 central 
 banks                                         94,407                       -                  94,407                                 112,478                        -                  112,478 
--------------- 
- items in the 
 course of 
 collection 
 from other 
 banks                                            353                       -                     353                                     299                        -                      299 
- reverse 
 repurchase 
 agreements 
 - non-trading                                  7,406                       -                   7,406                                   7,988                        -                    7,988 
--------------- 
- financial 
 investments                                    5,160                       -                   5,160                                       -                        -                        - 
- other assets                                  1,930                       -                   1,930                                   1,493                        -                    1,493 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  ----------------------- 
Derivatives                                       546                   (522)                      24                                      64                     (49)                       15 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
Total 
 on-balance 
 sheet exposure 
 to credit risk                               320,302                 (3,308)                 316,994                                 319,762                  (2,506)                  317,256 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
Total 
 off-balance 
 sheet                                         74,057                       -                  74,057                                  73,654                        -                   73,654 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  -----------------------  ----------------------- 
- financial 
 guarantees and 
 similar 
 contracts                                      3,665                       -                   3,665                                   3,286                        -                    3,286 
--------------- 
- loan and 
 other 
 credit-related 
 commitments                                   70,392                       -                  70,392                                  70,368                        -                   70,368 
---------------  ------------------------------------  ----------------------  ----------------------  --------------------------------------  ----------------------- 
 

Concentration of exposures

(Audited)

The diversification of our lending portfolio and our broad range of businesses and products ensured that we did not overly depend on any one business segment to generate growth in 2022.

Loans and advances to customers and banks held at amortised cost

The table on page 31 analyses loans and advances by industry sector to show any concentration of credit risk exposures.

Other financial assets held at amortised cost

Financial investments

Our holdings of government and government agency debt securities, corporate debt securities, asset-backed securities and other securities were spread across a range of issuers in 2022 with 93% (2021: 95%) invested in government or government agency debt securities.

Items in the course of collection from other banks

Settlement risk arises in any situations where a payment in cash, securities or equities is made with the expectation of a corresponding receipt of cash, securities or equities. Daily settlement limits are established for counterparties to cover the aggregate of transactions with each counterparty on any single day.

The group substantially mitigates settlement risk on many transactions, particularly those involving securities, by settling through assured payment systems, or on a delivery-versus-payment basis.

Measurement uncertainty and sensitivity analysis of ECL estimates

(Audited)

Amid a deterioration in the economic and geopolitical environment, management judgements and estimates continued to be subject to a high degree of uncertainty in relation to assessing economic scenarios for impairment allowances in 2022.

Inflation, economic contraction and high interest rates combined with an unstable geopolitical environment and the effects of a global supply chain disruption have contributed to elevated degrees of uncertainty during the year.

At 31 December 2022, as a result of this uncertainty, additional stage 1 and 2 allowances have been recognised while management judgements and estimates continue to reflect a degree of caution both in the selection of economic scenarios and their weightings, and in the use of management judgemental adjustments, described in more detail below.

The recognition and measurement of ECL involves the use of significant judgement and estimation. We form multiple economic scenarios based on economic forecasts, apply these assumptions to credit risk models to estimate future credit losses, and probability-weight the results to

determine an unbiased ECL estimate. Management judgemental adjustments are used to address late-breaking events, data and model limitations, model deficiencies and expert credit judgements.

At 31 December 2022, there was a reduction in management judgemental adjustments compared with 31 December 2021. Adjustments related to Covid-19 and for sector-specific risks were reduced as scenarios and modelled outcomes better reflected the key risks at 31 December 2022.

Methodology

Four economic scenarios are used to capture the current economic environment and to articulate management's view of the range of potential outcomes. Scenarios produced to calculate ECL are aligned to HSBC Group's top and emerging risks.

Three of the scenarios are drawn from consensus forecasts and distributional estimates. The Central scenario is deemed the 'most likely' scenario, and usually attracts the largest probability weighting, while the outer scenarios represent the tails of the distribution, which are less likely to occur. The Central scenario is created using the average of a panel of external forecasters. Consensus Upside and Downside scenarios are created with reference to distributions for select markets that capture forecasters' views of the entire range of outcomes. In the later years of the scenarios, projections revert to long-term consensus trend expectations. In the consensus outer scenarios, reversion to trend expectations is done mechanically with reference to historically observed quarterly changes in the values of macroeconomic variables.

The fourth scenario, Downside 2, is designed to represent management's view of severe downside risks. It is a globally consistent narrative-driven scenario that explores more extreme economic outcomes than those captured by the consensus scenarios. In this scenario, variables do not, by design, revert to long-term trend expectations. They may instead explore alternative states of equilibrium, where economic activity moves permanently away from past trends.

The consensus Upside scenario is constructed to be consistent with a 5% probability. The two Downside scenarios were given a combined probability weighting of 35%. The Central Scenario is assigned the remaining 60%. This weighting scheme is deemed appropriate for the unbiased estimation of ECL in most circumstances. However, management may depart from this probability based scenario weighting approach when the economic outlook is determined to be particularly uncertain and risks are elevated.

Description of consensus economic scenarios

The economic assumptions presented in this section have been formed by the HSBC Group with reference to external forecasts specifically for the purpose of calculating ECL.

Global economic growth is slowing and economic forecasts in the fourth quarter deteriorated in most markets. In North America and Europe, high inflation and rising interest rates have reduced real household incomes, dampening consumption and investment and lowering growth expectations. The effect of higher interest rate expectations and lower growth are evident in asset price expectations, with house price forecasts, in particular, significantly lower.

Economic forecasts are subject to a high degree of uncertainty. At the end of 2022, risks to the economic outlook included the persistence of inflation and the consequences that has for monetary policy. Rapid changes to public policy also increased forecast uncertainty. In Europe, risks relating to energy pricing and supply security remain significant. Geopolitical risks also remain significant and include prolonged and escalating Russia-Ukraine war, continued differences between the US and other countries with China over a range of economic and strategic issues and the evolution of UK's relationship with the EU.

The scenarios used to calculate ECL in the Annual Report and Accounts 2022 are described below.

The consensus Central scenario

HSBC UK's Central scenario reflects a low growth and higher inflation environment. The scenario features an initial period of below-trend GDP growth in most markets as inflation and tighter monetary policy causes a squeeze on business margins and households' real disposable income. Growth returns to its long term expected trend in later years as the BoE brings inflation back to target.

Our Central scenario assumes that inflation peaked at the end of 2022 but remains high through 2023 before moderating as energy prices and supply chain disruptions abate. The BoE is expected to keep interest rates elevated until inflation returns to target in 2024.

UK GDP is expected to decline by 0.8% in 2023 in the Central scenario and the average rate of UK GDP growth is 1.1% over the five-year forecast period.

The key features of our Central scenario are:

   --     Economic activity in UK continues to weaken. 

-- Unemployment rise moderately from historic lows as economic activity slows. Labour markets remain fairly tight across the UK.

-- Inflation is expected to remain elevated in the UK driven by energy and food prices. Inflation is subsequently expected to converge back towards the BoE's target over the next two years of the forecast.

-- Policy interest rates will continue to rise in the near term but at a slower pace. Interest rates will stay elevated but start to ease as inflation returns to target.

The Central scenario was first created with forecasts available in November, and reviewed continually until late December.

The following table describes key macroeconomic variables and the probability assigned in the consensus Central scenario applied at 31 December 2022 and 31 December 2021.

 
Central scenario 
                                                Average                             Average 
                                           2023 Q1-2027                        2022 Q1-2026 
                                                     Q4                                  Q4 
                     ----------------------------------  ---------------------------------- 
                                                    UK%                                 UK% 
-------------------  ----------------------------------  ---------------------------------- 
GDP growth rate                                     1.1                                 2.5 
Unemployment                                        4.3                                 4.3 
Inflation Rate                                      3.1                                 1.2 
House price growth                                  0.4                                 3.5 
Probability                                          60                                  60 
-------------------  ----------------------------------  ---------------------------------- 
 

The graph compares the Central scenario at year end 2021 with economic expectations at the end of 2022.

GDP growth: Comparison of Central scenarios

Note: Real GDP shown as year-on-year percentage change.

The consensus Upside scenario

Compared with the consensus Central scenario, the consensus Upside scenario features stronger recovery in economic activity in the near term, before converging to long-run trend expectations.

The scenario is consistent with a number of key upside risk themes. These include faster resolution of supply chain issues; a rapid and peaceful conclusion to the Russia-Ukraine war; and improved relations between the UK and the EU.

The following table describes key macroeconomic variables and the probability assigned in the consensus Upside scenario.

 
Consensus Upside scenario best 
 outcome 
                                                       UK% 
-------------------  ------------------------------------- 
GDP growth rate                                 4.4 (4Q24) 
Unemployment                                    3.5 (4Q23) 
-------------------  ------------------------------------- 
House price growth                              4.2 (1Q23) 
-------------------  ------------------------------------- 
Inflation rate                                  0.7 (1Q24) 
Probability                                              5 
-------------------  ------------------------------------- 
 

Note: Extreme point in the consensus Upside is 'best outcome' in the scenario, for example the highest GDP growth and the lowest unemployment rate, in first two years of the scenario. The date on which the extreme is reached is indicated in parenthesis. For inflation, lower inflation is interpreted as the 'best' outcome.

Downside scenarios

Downside scenarios explore the intensification and crystallisation of a number of key economic and financial risks.

High inflation and the tighter monetary policy response have become key concerns for global growth. Supply chain disruptions intensify, exacerbated by an escalation in the spread of Covid-19, and rising geopolitical tensions drive inflation higher.

There also remains a risk that energy and food prices rise further due to the Russia-Ukraine war, putting further pressure on household budgets and firms' costs.

The possibility of inflation expectations becoming detached from BoE targets also remains a risk. A wage-price spiral triggered by higher inflation and pandemic-related labour supply shortages across could put sustained upward pressure on wages, aggravating cost pressures and the squeeze on household real incomes and corporate margins. In turn, it raises the risk of a more forceful policy response from the BoE, a steeper trajectory for interest rates and ultimately, deep economic recession.

The risks relating to Covid-19 remain are centred on the emergence of a new variant with greater vaccine resistance that necessitates the imposition of stringent public health policies.

The geopolitical environment also present risks, including:

   --     a prolonged Russia-Ukraine war with escalation beyond Ukraine's borders; 

-- the deterioration of the trading relationship between the UK and the EU over the Northern Ireland Protocol; and

-- continued differences between the US and other countries with China, which could affect sentiment and restrict global economic activity.

The consensus Downside scenario

In the consensus Downside scenario, economic activity is considerably weaker compared with the Central scenario. In this scenario, GDP growth weakens below the Central scenario, unemployment rates rise and asset prices fall. The scenario features a temporary supply side shock that keeps inflation higher than the baseline, before the effects of weaker demand begin to dominate, leading to a fall in commodity prices and to lower inflation.

The following table describes key macroeconomic variables and the probability assigned in the Consensus Downside scenario.

 
Consensus Downside scenario worst 
 outcome 
                                                 Worst 
                                               outcome 
                                             2021-2025 
                       ------------------------------- 
                                                   UK% 
---------------------  ------------------------------- 
                                                 (3.5) 
GDP growth rate                                 (3Q23) 
---------------------  ------------------------------- 
Unemployment                                5.8 (2Q24) 
                                                (10.1) 
House price growth                              (2Q24) 
---------------------  ------------------------------- 
                                                 (0.4) 
Inflation rate (min)                            (4Q24) 
---------------------  ------------------------------- 
Inflation rate (max)                       10.8 (1Q23) 
---------------------  ------------------------------- 
Probability                                         25 
---------------------  ------------------------------- 
 

Note: Extreme point in the consensus Downside is 'worst outcome' in the scenario, for example lowest GDP growth and the highest unemployment rate, in first two years of the scenario. The date on which the extreme is reached is indicated in parenthesis. Due to the nature of the shock to inflation in the downside scenarios, both the lowest and the highest points are shown in the table.

Downside 2 scenarios

The Downside 2 scenario features a deep global recession and reflects management's view of the tail of the economic distribution. It incorporates the crystallisation of a number of risks simultaneously, including further escalation of the Russia-Ukraine war, worsening of supply chain disruptions and the emergence of a vaccine-resistant Covid-19 variant that necessitates a stringent public health policy response.

This scenario features an initial supply-side shock that pushes up inflation and interest rates higher. This impulse is expected to prove short lived as a large downside demand pressure causes commodity prices to correct sharply and global price inflation to fall as a severe and prolonged recession takes hold.

The table below describes key macroeconomic variables and the probability in the Downside 2 scenario.

 
Downside 2 scenario worst outcome 
                                                         UK% 
---------------------  ------------------------------------- 
GDP growth rate                                 (6.9) (3Q23) 
Unemployment                                      8.7 (2Q24) 
House price growth                             (22.9) (2Q24) 
---------------------  ------------------------------------- 
Inflation rate (min)                            (2.3) (2Q24) 
---------------------  ------------------------------------- 
Inflation rate (max)                             13.5 (2Q23) 
---------------------  ------------------------------------- 
Probability                                               10 
---------------------  ------------------------------------- 
 

Note: extreme point in Downside 2 is 'worst outcome' in the scenario, for example lowest GDP growth and the highest unemployment rate, in first two years of the scenario. The date on which the extreme is reached is indicated in parenthesis. Due to the nature of the shock to inflation in the downside scenarios, both the lowest and the highest points are shown in the table.

Scenario weighting

In reviewing the economic conjuncture, the level of uncertainty and risk, management has considered UK specific factors. This has led management to assign scenario probabilities that are tailored to its view of uncertainty.

Key consideration around uncertainty attached to the Central scenario projections focused on:

-- the risks to gas supply security in Europe and subsequent impact on inflation and commodity prices and growth;

-- further tightening of monetary policy and impact on borrowing costs in interest rate sensitive sectors, such as housing; and

   --     the ongoing risks to global supply chains. 

In the UK, the surge in price inflation and a squeeze on household real incomes have led to strong monetary policy responses from the BoE. Higher interest rates have increased recession risks and the prospects for outright decline in house prices. The UK faces additional challenges from the rise in energy prices and accompanying deterioration in the terms of trade. For the UK, the consensus Upside and Central scenarios had a combined weighting of 65%.

Following graph shows the historical and forecasted GDP growth rate for the various economic scenarios in UK:

Critical accounting estimates and judgements

The calculation of ECL under IFRS 9 involves significant judgements, assumptions and estimates. The level of estimation uncertainty and judgement has remained elevated since 31 December 2021, including judgements relating to:

-- the selection and weighting of economic scenarios, given rapidly changing economic conditions and a wide distribution of economic forecasts. There is judgement in making assumptions about the effects of inflation and interest, global growth, supply chain disruption; and

-- estimating the economic effects of those scenarios on ECL, particularly as the historical relationship between macroeconomic variables and defaults might not reflect the dynamics of current macroeconomic conditions.

How economic scenarios are reflected in ECL calculations

Models are used to reflect economic scenarios on ECL estimates. As described above, modelled assumptions and linkages based on historical information could not alone produce relevant information under the conditions experienced in 2022, and management judgemental adjustments were still required to support modelled outcomes.

HSBC Group have developed globally consistent methodologies for the application of forward economic guidance into the calculation of ECL for wholesale and retail credit risk. These standard approaches are described below, followed by the management judgemental adjustments made, including those to reflect the circumstances experienced in 2022.

For our wholesale portfolios, a global methodology is used for the estimation of the term structure of PD and LGD. For PDs, we consider the correlation of forward economic guidance to default rates for a particular industry in a country. For LGD calculations, we consider the correlation of forward economic guidance to collateral values and realisation rates for a particular country and industry. PDs and LGDs are estimated for the entire term structure of each instrument.

For impaired loans, LGD estimates take into account independent recovery valuations provided by external consultants where available or internal forecasts corresponding to anticipated economic conditions and individual company conditions. In estimating the ECL on impaired loans that are individually

considered not to be significant, we incorporate the forward economic guidance proportionate to the probability-weighted outcome and the Central scenario outcome of the performing population.

For our retail portfolios, the impact of economic scenarios on PD is modelled at a portfolio level. Historical relationships between observed default rates and macroeconomic variables are integrated into IFRS 9 ECL estimates by using economic response models.

The impact of these scenarios on PD is modelled over a period equal to the remaining maturity of the underlying asset or assets. The impact on LGD is modelled for mortgage portfolios by forecasting future LTV profiles for the remaining maturity of the asset by using national level forecasts of the house price index and applying the corresponding LGD expectation.

These models are based largely on historical observations and correlations with default rates. Management judgemental adjustments are described below.

Management judgemental adjustments

In the context of IFRS 9, management judgemental adjustments are short-term increases or decreases to the ECL at either a customer, segment or portfolio level to account for late breaking events, model and data limitations and deficiencies, and expert credit judgement applied following management review and challenge.

This includes refining model inputs and outputs and using adjustments to ECL based on management judgement and higher-level quantitative analysis for impacts that are difficult to model.

The effect of management judgemental adjustments are considered for balances and ECL when determining whether or not a significant increase in credit risk has occurred and are attributed or allocated to a stage as appropriate. This is in accordance with the internal adjustments framework.

Management judgemental adjustments are reviewed under the governance process for IFRS 9 (as detailed in the section 'Credit risk management' on page 26). Review and challenge focuses on the rationale and quantum of the adjustments with a further review carried out by the second line of defence where significant. For some management judgemental adjustments, internal frameworks establish the conditions under which these adjustments should no longer be required and as such are considered as part of the governance process. This internal governance process allows management judgemental adjustments to be reviewed regularly and, where possible, to reduce the reliance on these through model recalibration or redevelopment, as appropriate.

The drivers of management judgemental adjustments continue to evolve with the economic environment, and as new risks emerge. Adjustments related to Covid-19 and for sector-specific risks were reduced as scenarios and modelled outcomes better reflected management expectations at 31 December 2022.

Management judgemental adjustments made in estimating the scenario-weighted reported ECL at 31 December 2022 are set out in the following table.

 
Management judgemental adjustments 
 to ECL at 31 December 
 2022(1) 
                                          Retail            Wholesale                Total 
                                            GBPm                 GBPm                 GBPm 
Low-risk counterparties 
 (banks, 
 sovereigns and 
 government entities)                          -                    -                    - 
---------------------------  -------------------  -------------------  ------------------- 
Corporate lending 
 adjustments                                   -                  114                  114 
Retail lending adjustments                   130                    -                  130 
---------------------------  -------------------  -------------------  ------------------- 
Total                                        130                  114                  244 
---------------------------  -------------------  -------------------  ------------------- 
 
 
Management judgemental adjustments 
 to ECL at 31 December 
 2021(1) 
                                          Retail              Wholesale                  Total 
                                            GBPm                   GBPm                   GBPm 
Low-risk counterparties 
 (banks, sovereigns 
 and government entities)                      -                      3                      3 
---------------------------  -------------------  ---------------------  --------------------- 
Corporate lending 
 adjustments                                   -                    314                    314 
Retail lending adjustments                   142                      -                    142 
Total                                        142                    317                    459 
---------------------------  -------------------  ---------------------  --------------------- 
 

1 Management judgemental adjustments presented in the table reflect increases or (decreases) to ECL, respectively.

At 31 December 2022, wholesale management judgemental adjustments were an ECL increase of GBP114m, comprising GBP47m relating to Wholesale portfolios and GBP67m relating to Retail SME portfolios (31 December 2021: GBP317m increase including GBP33m from retail SME).

-- These principally reflect the outcome of management judgements for high-risk and vulnerable sectors, supported by credit experts' input, portfolio risk metrics and quantitative analyses.

-- The decrease in adjustments impact relative to 31 December 2021 was mostly driven by the impact of the deterioration in macroeconomic scenarios on modelled outcomes that has reduced the dislocation between management expectations and the modelled outcomes, and reduced risks in Corporate Real Estate, particularly in relation to hotel exposures.

At 31 December 2022, retail management judgemental adjustments were an ECL increase of GBP130m (31 December 2021: GBP142m increase).

-- Macroeconomic adjustments increased ECL by GBP56m (31 December 2021: GBP28m), primarily inflation-related adjustments where inflation and interest rates result in affordability risks were not fully captured by the modelled output, with a number of other smaller retail lending adjustments relating to data and models.

-- Other retail lending adjustments increased ECL by GBP74m (31 December 2021: GBP73m). These were primarily to address areas such as model recalibration and redevelopment, and data limitations.

-- Pandemic-related economic recovery adjustments of GBP41m at 31 December 2021 were removed during 2022 as scenarios stabilised.

Economic scenarios sensitivity analysis of ECL estimates

Management considered the sensitivity of the ECL outcome against the economic forecasts as part of the ECL governance process by recalculating the ECL under each scenario described above for selected portfolios, applying a 100% weighting to each scenario in turn. The weighting is reflected in both the determination of a significant increase in credit risk and the measurement of the resulting ECL.

The ECL calculated for the Upside and Downside scenarios should not be taken to represent the upper and lower limits of possible ECL outcomes. The impact of defaults that might occur in the future under different economic scenarios is captured by recalculating ECL for loans at the balance sheet date.

There is a particularly high degree of estimation uncertainty in numbers representing more severe risk scenarios when assigned a 100% weighting.

For wholesale credit risk exposures, the sensitivity analysis excludes ECL and financial instruments related to defaulted (stage 3) obligors. It is generally impracticable to separate the effect of macroeconomic factors in individual assessments of obligors in default. The measurement of stage 3 ECL is relatively more

sensitive to credit factors specific to the obligor than future economic scenarios, and loans to defaulted obligors are a small portion of the overall wholesale lending exposure, even if representing the majority of the allowance for ECL. Therefore, the sensitivity analysis to macroeconomic scenarios does not capture the residual estimation risk arising from wholesale stage 3 exposures. Due to the range and specificity of the credit factors to which the ECL is sensitive, it is not possible to provide a meaningful alternative sensitivity analysis for a consistent set of risks across all defaulted obligors.

For retail credit risk exposures, the sensitivity analysis includes ECL for loans and advances to customers related to defaulted obligors. This is because the retail ECL for secured mortgage portfolios including loans in all stages is sensitive to macroeconomic variables.

Wholesale and retail sensitivity analysis

The wholesale and retail sensitivity analysis is stated inclusive of management judgemental adjustments, as appropriate to each scenario. The results tables exclude small portfolios, and as such cannot be directly compared to personal and wholesale lending presented in other credit risk tables. Additionally, in both the wholesale and retail analysis, the comparative period results for Downside 2 scenarios are also not directly comparable to the current period, because they reflect different risk profiles relative with the Consensus scenarios for the period end.

Wholesale analysis

 
IFRS 9 ECL sensitivity to future 
 economic conditions(1,2) 
                                2022   2021 
                                GBPm   GBPm 
-----------------------------  -----  ----- 
ECL of financial instruments 
 subject to significant 
 measurement uncertainty 
 at 31 Dec(1) 
-----------------------------  -----  ----- 
Reported ECL                     559    584 
-----------------------------  -----  ----- 
Consensus scenarios 
-----------------------------  -----  ----- 
Central scenario                 458    455 
-----------------------------  -----  ----- 
Upside scenario                  354    371 
-----------------------------  -----  ----- 
Downside scenario                606    598 
Downside 2 scenario            1,604  1,295 
-----------------------------  -----  ----- 
 

1 ECL sensitivity includes off-balance sheet financial instruments that are subject to significant measurement uncertainty.

2 Excludes defaulted obligors. For a detailed breakdown of performing and non-performing wholesale portfolio exposures, see page 44.

Real estate and services sectors account for the majority of ECL sensitivity due to higher exposure to these sectors.

Retail analysis

 
IFRS 9 ECL sensitivity to future 
 economic conditions(1) 
                             2022   2021 
                             GBPm   GBPm 
--------------------------  -----  ----- 
ECL of loans and advances 
 to customers at 
 31 Dec 
--------------------------  -----  ----- 
Reported ECL                  860    738 
--------------------------  -----  ----- 
Consensus scenarios 
--------------------------  -----  ----- 
Central scenario              799    636 
--------------------------  -----  ----- 
Upside scenario               715    562 
--------------------------  -----  ----- 
Downside scenario             848    769 
Downside 2 scenario         1,443  1,514 
--------------------------  -----  ----- 
 
   1     ECL sensitivities exclude portfolios utilising less complex modelling approaches. 

Mortgages reflected the lowest level of ECL sensitivity across most markets as collateral values remain resilient. Credit cards and other unsecured lending are more sensitive to economic forecasts, which have improved in 2022.

Reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and customers including loan commitments and financial guarantees

The following disclosure provides a reconciliation by stage of the group's gross carrying/nominal amount and allowances for loans and advances to banks and customers, including loan commitments and financial guarantees.

The transfers of financial instruments represent the impact of stage transfers upon the gross carrying/nominal amount and

associated allowance for ECL. The net remeasurement of ECL arising from stage transfers represents the increase or decrease due to these transfers, for example, moving from a 12-month (Stage 1) to a lifetime (Stage 2) ECL measurement basis. Net remeasurement excludes the underlying CRR/PD movements of the financial instruments transferring stage. This is captured, along with other credit quality movements in the 'changes in risk parameters - credit quality' line item.

Changes in 'New financial assets originated or purchased', 'Assets derecognised (including final repayments)' and 'Changes to risk parameters - further lending/repayment' represent the impact from volume movements within the group's lending portfolio.

 
Reconciliation of changes in gross carrying/nominal amount and allowances 
 for loans and advances to banks and customers including 
 loan commitments and financial guarantees(1) 
(Audited) 
                                                  Non-credit impaired                                           Credit impaired 
                    -------------------------------------------------------------------------------  -------------------------------------- 
                                     Stage 1                                 Stage 2                                Stage 3                                    POCI                                      Total 
                    -----------------------------------------  ------------------------------------  --------------------------------------  ----------------------------------------  ------------------------------------------ 
                               Gross                                      Gross                                 Gross                                     Gross                                     Gross 
                           carrying/                Allowance         carrying/           Allowance         carrying/             Allowance           carrying/             Allowance           carrying/               Allowance 
                             nominal                      for           nominal                 for           nominal                   for             nominal                   for             nominal                     for 
                              amount                      ECL            amount                 ECL            amount                   ECL              amount                   ECL              amount                     ECL 
                                GBPm                     GBPm              GBPm                GBPm              GBPm                  GBPm                GBPm                  GBPm                GBPm                    GBPm 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
At 1 Jan 2022                240,386                    (348)            22,039               (718)             4,283                 (860)                  20                   (5)             266,728                 (1,931) 
Transfers of 
 financial 
 instruments:               (34,718)                    (175)            32,900                 245             1,818                  (70)                   -                     -                   -                       - 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
- transfers from 
 Stage 1 to Stage 
 2                          (57,652)                      177            57,652               (177)                 -                     -                   -                     -                   -                       - 
------------------ 
- transfers from 
 Stage 2 to Stage 
 1                            23,349                    (337)          (23,349)                 337                 -                     -                   -                     -                   -                       - 
------------------ 
- transfers to 
 Stage 3                       (638)                        3           (2,125)                 153             2,763                 (156)                   -                     -                   -                       - 
------------------ 
- transfers from 
 Stage 3                         223                     (18)               722                (68)             (945)                    86                   -                     -                   -                       - 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------ 
Net remeasurement 
 of ECL arising 
 from transfer of 
 stage                             -                      214                 -               (264)                 -                   (3)                   -                     -                   -                    (53) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Changes due to 
 modifications not 
 derecognised                      -                        -                 -                   -                 -                     -                   -                     -                   -                       - 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
New financial 
 assets 
 originated or 
 purchased                    55,066                    (154)                 -                   -                 -                     -                   -                     -              55,066                   (154) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Changes to Risk 
 parameters - 
 further 
 lending/repayment          (10,027)                       76               333                  13              (46)                   105                   3                     -             (9,737)                     194 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Changes to risk 
 parameters - 
 credit 
 quality                           -                       70                 -               (214)                 -                 (449)                   -                     4                   -                   (589) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Changes to model 
 used for ECL 
 calculation                       -                        4                 -               (138)                 -                    12                   -                     -                   -                   (122) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Asset derecognised 
 (including final 
 repayments)                (30,601)                       36           (3,700)                  98             (781)                    20                   -                     -            (35,082)                     154 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Assets written 
 off                               -                        -                 -                   -             (490)                   490                   -                     -               (490)                     490 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Credit related 
modifications that 
resulted in 
derecognition                      -                        -                 -                   -                 -                     -                   -                     -                   -                       - 
Others(2)                      3,850                        -                 -                   -                 -                     -                   -                     -               3,850                       - 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
At 31 Dec 2022               223,956                    (277)            51,572               (978)             4,784                 (755)                  23                   (1)             280,335                 (2,011) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
ECL 
 release/(charge) 
 for the period                                           246                                 (505)                                   (315)                                         4                                       (570) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Recoveries                                                                                                                                                                                                                     71 
Others                                                                                                                                                                                                                         22 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
Total change in 
 ECL for the 
 period                                                                                                                                                                                                                     (477) 
------------------  ----------------  -----------------------  ----------------  ------------------  ----------------  --------------------  ------------------  --------------------  ------------------  ---------------------- 
 
 
Reconciliation of changes in gross carrying/nominal amount and allowances 
 for loans and advances to banks and customers including 
 loan commitments and financial guarantees(1) (continued) 
(Audited) 
                                                  Non-credit impaired                                             Credit impaired 
                   ---------------------------------------------------------------------------------  ----------------------------------------  -----------------  --------------------- 
                                    Stage 1                                   Stage 2                                 Stage 3                                     POCI                                        Total 
                   ------------------------------------------  -------------------------------------  ----------------------------------------  ----------------------------------------  --------------------------------------------- 
                              Gross                                       Gross                                    Gross                                    Gross                                        Gross 
                          carrying/                                   carrying/            Allowance           carrying/             Allowance          carrying/              Allowance             carrying/ 
                            nominal                 Allowance           nominal                  for             nominal                   for            nominal                    for               nominal                Allowance 
                             amount                   for ECL            amount                  ECL              amount                   ECL             amount                    ECL                amount                  for ECL 
                               GBPm                      GBPm              GBPm                 GBPm                GBPm                  GBPm               GBPm                   GBPm                  GBPm                     GBPm 
At 1 Jan 2021               226,574                     (559)            35,528              (1,728)               3,850               (1,091)                 38                   (23)               265,990                  (3,401) 
Transfers of 
 financial 
 instruments:                 7,393                     (717)           (8,936)                  855               1,543                 (138)                  -                      -                     -                        - 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
- transfers from 
 Stage 1 to Stage 
 2                         (13,961)                        92            13,961                 (92)                   -                     -                  -                      -                     -                        - 
----------------- 
- transfers from 
 Stage 2 to Stage 
 1                           21,731                     (787)          (21,731)                  787                   -                     -                  -                      -                     -                        - 
----------------- 
- transfers to 
 Stage 3                      (591)                         5           (1,541)                  218               2,132                 (223)                  -                      -                     -                        - 
----------------- 
- transfers from 
 Stage 3                        214                      (27)               375                 (58)               (589)                    85                  -                      -                     -                        - 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  -------------------- 
Net remeasurement 
 of ECL arising 
 from transfer of 
 stage                            -                       461                 -                 (83)                   -                   (1)                  -                      -                     -                      377 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Changes due to 
 modifications 
 not 
 derecognised                     -                         -                 -                    -                 (1)                     -                  -                      -                   (1)                        - 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
New financial 
 assets 
 originated or 
 purchased                   46,099                     (114)                 -                    -                   -                     -                  -                      -                46,099                    (114) 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Changes to Risk 
 parameters - 
 further 
 lending/ 
 repayment                 (12,643)                       132           (1,305)                  182               (119)                   182               (18)                      4              (14,085)                      500 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Changes to risk 
 parameters - 
 credit 
 quality                          -                       432                 -                 (66)                   -                 (406)                  -                     14                     -                     (26) 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Changes to model 
 used for ECL 
 calculation                      -                      (13)                 -                 (40)                   -                     -                  -                      -                     -                     (53) 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Asset 
 derecognised 
 (including final 
 repayments)               (27,037)                        30           (3,248)                  162               (417)                    21                  -                      -              (30,702)                      213 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Assets written 
 off                              -                         -                 -                    -               (573)                   573                  -                      -                 (573)                      573 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Credit related 
modifications 
that 
resulted in 
derecognition                     -                         -                 -                    -                   -                     -                  -                      -                     -                        - 
Others                            -                         -                 -                    -                   -                     -                  -                      -                     -                        - 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
At 31 Dec 2021              240,386                     (348)            22,039                (718)               4,283                 (860)                 20                    (5)               266,728                  (1,931) 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
ECL 
 release/(charge) 
 for the period                                           928                                    155                                     (204)                                        18                                            897 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Recoveries                                                                                                                                                                                                                          100 
Others                                                                                                                                                                                                                             (24) 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
Total change in 
 ECL for the 
 period                                                                                                                                                                                                                             973 
-----------------  ----------------  ------------------------  ----------------  -------------------  ------------------  --------------------  -----------------  ---------------------  --------------------  ----------------------- 
 

1 The Reconciliation excludes loans and advances to other HSBC Group companies. As at 31 December 2022, these amounted to GBP0.5bn (2021: GBP0.8bn) and were classified as Stage 1 with no ECL.

2 GBP3.8bn of gross carrying amounts of stage 1 loans and advances to banks, representing the balance maintained as at 30 June 2022 with the BoE to support BACS along with Faster Payments and the cheque-processing Image Clearing System in the UK transferred to 'Loans and advances to banks'. The corresponding balance as at 31 December 2021 was reported under 'Cash and balances at central banks'. Comparatives have not been restated.

Credit quality of financial instruments

(Audited)

We assess the credit quality of all financial instruments that are subject to credit risk. The credit quality of financial instruments is a-point-in-time assessment of PD, whereas Stages 1 and 2 are determined based on relative deterioration of credit quality since initial recognition. Accordingly, for non-credit-impaired financial

instruments there is no direct relationship between the credit quality assessment and Stages 1 and 2, though typically the lower credit quality bands exhibit a higher proportion in Stage 2.

The five credit quality classifications defined above each encompass a range of granular internal credit rating grades assigned to wholesale and retail lending businesses and the external ratings attributed by external agencies to debt securities, as shown in the table on page 27.

 
Distribution of financial instruments by credit quality 
(Audited) 
                                              Gross carrying/notional amount 
                ------------------------------------------------------------------------------------------- 
                                                                                                                        Allowance 
                                                                                            Credit                            for 
                 Strong              Good     Satis-factory         Sub-standard          impaired    Total                   ECL              Net 
                   GBPm              GBPm              GBPm                 GBPm              GBPm     GBPm                  GBPm             GBPm 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
In-scope for 
IFRS 9 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Loans and 
 advances to 
 customers 
 held at 
 amortised 
 cost           129,503            32,452            34,283                5,273             4,544  206,055               (1,912)          204,143 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
- personal      120,776             8,640             7,397                  973               840  138,626                 (872)          137,754 
-------------- 
- corporate 
 and 
 commercial       7,696            23,612            25,679                4,272             3,696   64,955               (1,035)           63,920 
-------------- 
- non-bank 
 financial 
 institutions     1,031               200             1,207                   28                 8    2,474                   (5)            2,469 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  -------------------- 
Loans and 
 advances to 
 banks 
 held at 
 amortised 
 cost             6,355                 -                 -                    -                 4    6,359                   (2)            6,357 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Cash and 
 balances at 
 central 
 banks           94,407                 -                 -                    -                 -   94,407                     -           94,407 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Items in the 
 course of 
 collection 
 from other 
 banks              353                 -                 -                    -                 -      353                     -              353 
Reverse 
 repurchase 
 agreements 
 - non-trading    7,406                 -                 -                    -                 -    7,406                     -            7,406 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Financial 
 investments      5,160                 -                 -                    -                 -    5,160                     -            5,160 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Other assets      1,457               126               201                    3                24    1,811                   (5)            1,806 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
- endorsements 
 and 
 acceptances          -                32                15                    3                 1       51                   (2)               49 
-------------- 
- accrued 
 income and 
 other            1,457                94               186                    -                23    1,760                   (3)            1,757 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  -------------------- 
Debt 
 instruments 
 measured at 
 FVOCI(1)        12,384                 -                 -                    -                 -   12,384                   (1)           12,383 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Out-of-scope 
for IFRS 9 
Derivatives         508                29                 7                    1                 1      546                     -              546 
Total gross 
 carrying 
 amount 
 on balance 
 sheet          257,533            32,607            34,491                5,277             4,573  334,481               (1,920)          332,561 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Percentage of 
 total credit 
 quality          77.0%              9.7%             10.3%                 1.6%              1.4%   100.0%                     -                - 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Loan and other 
 credit 
 related 
 commitments     42,289            14,141            10,407                  550               241   67,628                  (91)           67,537 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Financial 
 guarantees         642               186               264                   38                18    1,148                   (6)            1,142 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
In-scope: 
 Irrecoverable 
 loan 
 commitments 
 and financial 
 guarantees      42,931            14,327            10,671                  588               259   68,776                  (97)           68,679 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Loan and other 
 credit 
 related 
 commitments        740             1,072               923                  100                20    2,855                     -            2,855 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Performance 
 and other 
 guarantees         385               889             1,137                   87                32    2,530                   (7)            2,523 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Out-of-scope: 
 Revocable 
 loan 
 commitments 
 and 
 Non-financial 
 guarantees       1,125             1,961             2,060                  187                52    5,385                   (7)            5,378 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
Total nominal 
 amount off 
 balance 
 sheet           44,056            16,288            12,731                  775               311   74,161                 (104)           74,057 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
At 31 Dec 2022  301,589            48,895            47,222                6,052             4,884  408,642               (2,024)          406,618 
--------------  -------  ----------------  ----------------  -------------------  ----------------  -------  --------------------  --------------- 
 
 
In-scope for 
IFRS 9 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Loans and 
 advances to 
 customers 
 held at 
 amortised 
 cost                     124,378             25,978             36,519                6,478              4,028            197,381              (1,855)            195,526 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
- personal                117,587              6,460              5,764                  454              1,053            131,318                (767)            130,551 
-------------- 
- corporate 
 and 
 commercial                 5,797             19,367             29,775                6,018              2,970             63,927              (1,085)             62,842 
-------------- 
- non-bank 
 financial 
 institutions                 994                151                980                    6                  5              2,136                  (3)              2,133 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  ------------------- 
Loans and 
 advances to 
 banks 
 held at 
 amortised 
 cost                       1,914                  -                  -                    -                  -              1,914                    -              1,914 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Cash and 
 balances at 
 central 
 banks                    112,478                  -                  -                    -                  -            112,478                    -            112,478 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Items in the 
 course of 
 collection 
 from other 
 banks                        299                  -                  -                    -                  -                299                    -                299 
Reverse 
 repurchase 
 agreements 
 - non-trading              7,988                  -                  -                    -                  -              7,988                    -              7,988 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Financial                       -                  -                  -                    -                  -                  -                    -                  - 
investments 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Other assets                1,085                110                156                    1                 16              1,368                  (1)              1,367 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
- endorsements 
 and 
 acceptances                    7                 52                 18                    1                  -                 78                    -                 78 
-------------- 
- accrued 
 income and 
 other                      1,078                 58                138                    -                 16              1,290                  (1)              1,289 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  ------------------- 
Debt 
 instruments 
 measured at 
 FVOCI(1)                  14,273                  -                  -                    -                  -             14,273                  (2)             14,271 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Out-of-scope 
for IFRS 9 
Derivatives                    53                  8                  3                    -                  -                 64                    -                 64 
Total gross 
 carrying 
 amount 
 on balance 
 sheet                    262,468             26,096             36,678                6,479              4,044            335,765              (1,858)            333,907 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Percentage of 
 total credit 
 quality                    78.2%               7.8%              10.9%                 1.9%               1.2%             100.0%                    -                  - 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Loan and other 
 credit 
 related 
 commitments               42,690             12,513             10,983                  948                260             67,394                 (73)             67,321 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Financial 
 guarantees                   623                170                237                   56                 16              1,102                  (3)              1,099 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
In-scope: 
 Irrecoverable 
 loan 
 commitments 
 and financial 
 guarantees                43,313             12,683             11,220                1,004                276             68,496                 (76)             68,420 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Loan and other 
 credit 
 related 
 commitments                  553              1,198              1,167                  105                 24              3,047                    -              3,047 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Performance 
 and other 
 guarantees                   383                677              1,029                   84                 19              2,192                  (5)              2,187 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Out-of-scope: 
 Revocable 
 loan 
 commitments 
 and 
 Non-financial 
 guarantees                   936              1,875              2,196                  189                 43              5,239                  (5)              5,234 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
Total nominal 
 amount off 
 balance 
 sheet                     44,249             14,558             13,416                1,193                319             73,735                 (81)             73,654 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
At 31 Dec 2021            306,717             40,654             50,094                7,672              4,363            409,500              (1,939)            407,561 
--------------  -----------------  -----------------  -----------------  -------------------  -----------------  -----------------  -------------------  ----------------- 
 

1 For the purposes of this disclosure gross carrying value is defined as the amortised cost of a financial asset, before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

 
Distribution of financial instruments to which the impairment requirements 
 in IFRS 9 are applied, by credit quality and stage allocation 
(Audited) 
                                                                          Gross carrying/notional amount 
                 ------------------------------------------------------------------------------------------------------------------------------------------------- 
                                                                                                                                                                                 Allowance 
                                                                                                              Sub-                  Credit                                             for 
                                 Strong                Good              Satisfactory                     standard                impaired                   Total                     ECL                     Net 
                                   GBPm                GBPm                      GBPm                         GBPm                    GBPm                    GBPm                    GBPm                    GBPm 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
Loans and 
 advances to 
 customers at 
 amortised 
 cost                           129,503              32,452                    34,283                        5,273                   4,544                 206,055                 (1,912)                 204,143 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                       105,529              24,826                    23,794                          669                       -                 154,818                   (248)                 154,570 
--------------- 
- Stage 2                        23,974               7,626                    10,489                        4,604                       -                  46,693                   (941)                  45,752 
--------------- 
- Stage 3                             -                   -                         -                            -                   4,521                   4,521                   (722)                   3,799 
--------------- 
- POCI                                -                   -                         -                            -                      23                      23                     (1)                      22 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
Loans and 
 advances to 
 banks at 
 amortised cost                   6,355                   -                         -                            -                       4                   6,359                     (2)                   6,357 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                         6,354                   -                         -                            -                       -                   6,354                       -                   6,354 
--------------- 
- Stage 2                             1                   -                         -                            -                       -                       1                       -                       1 
--------------- 
- Stage 3                             -                   -                         -                            -                       4                       4                     (2)                       2 
--------------- 
- POCI                                -                   -                         -                            -                       -                       -                       -                       - 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
Other financial 
 assets 
 measured at 
 amortised 
 cost                           108,783                 126                       201                            3                      24                 109,137                     (5)                 109,132 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                       108,737                 105                       145                            -                       -                 108,987                       -                 108,987 
--------------- 
- Stage 2                            46                  21                        56                            3                       -                     126                     (1)                     125 
--------------- 
- Stage 3                             -                   -                         -                            -                      24                      24                     (4)                      20 
--------------- 
- POCI                                -                   -                         -                            -                       -                       -                       -                       - 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
Loan and other 
 credit-related 
 commitments                     42,289              14,141                    10,407                          550                     241                  67,628                    (91)                  67,537 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                        41,874              12,551                     8,030                          126                       -                  62,581                    (29)                  62,552 
--------------- 
- Stage 2                           415               1,590                     2,377                          424                       -                   4,806                    (37)                   4,769 
--------------- 
- Stage 3                             -                   -                         -                            -                     241                     241                    (25)                     216 
--------------- 
- POCI                                -                   -                         -                            -                       -                       -                       -                       - 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
Financial 
 guarantees                         642                 186                       264                           38                      18                   1,148                     (6)                   1,142 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                           632                 182                       166                            3                       -                     983                       -                     983 
--------------- 
- Stage 2                            10                   4                        98                           35                       -                     147                       -                     147 
--------------- 
- Stage 3                             -                   -                         -                            -                      18                      18                     (6)                      12 
--------------- 
- POCI                                -                   -                         -                            -                       -                       -                       -                       - 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
At 31 Dec 2022                  287,572              46,905                    45,155                        5,864                   4,831                 390,327                 (2,016)                 388,311 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
Debt 
 instruments at 
 FVOCI(1)                        12,384                   -                         -                            -                       -                  12,384                     (1)                  12,383 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
- Stage 1                        12,384                   -                         -                            -                       -                  12,384                     (1)                  12,383 
--------------- 
- Stage 2                             -                   -                         -                            -                       -                       -                       -                       - 
--------------- 
- Stage 3                             -                   -                         -                            -                       -                       -                       -                       - 
--------------- 
- POCI                                -                   -                         -                            -                       -                       -                       -                       - 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ---------------------- 
At 31 Dec 2022                   12,384                   -                         -                            -                       -                  12,384                     (1)                  12,383 
---------------  ----------------------  ------------------  ------------------------  ---------------------------  ----------------------  ----------------------  ----------------------  ---------------------- 
 
 
Distribution of financial instruments to which the impairment requirements 
 in IFRS 9 are applied, by credit quality and stage allocation (continued) 
(Audited) 
                                                                          Gross carrying/notional amount 
                 ------------------------------------------------------------------------------------------------------------------------------------------------ 
                                                                                                                                                                                 Allowance 
                                                                                                               Sub-                 Credit                                             for 
                                  Strong                Good             Satisfactory                      standard               impaired                  Total                      ECL                    Net 
                                    GBPm                GBPm                     GBPm                          GBPm                   GBPm                   GBPm                     GBPm                   GBPm 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
Loans and 
 advances to 
 customers at 
 amortised 
 cost                            124,378              25,978                   36,519                         6,478                  4,028                197,381                  (1,855)                195,526 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                        124,221              24,837                   25,096                           763                      -                174,917                    (315)                174,602 
--------------- 
- stage 2                            157               1,141                   11,423                         5,715                      -                 18,436                    (692)                 17,744 
--------------- 
- stage 3                              -                   -                        -                             -                  4,008                  4,008                    (843)                  3,165 
--------------- 
- POCI                                 -                   -                        -                             -                     20                     20                      (5)                     15 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
Loans and 
 advances to 
 banks at 
 amortised cost                    1,914                   -                        -                             -                      -                  1,914                        -                  1,914 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                          1,914                   -                        -                             -                      -                  1,914                        -                  1,914 
--------------- 
- stage 2                              -                   -                        -                             -                      -                      -                        -                      - 
--------------- 
- stage 3                              -                   -                        -                             -                      -                      -                        -                      - 
--------------- 
- POCI                                 -                   -                        -                             -                      -                      -                        -                      - 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
Other financial 
 assets 
 measured at 
 amortised 
 cost                            121,850                 110                      156                             1                     16                122,133                      (1)                122,132 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                        121,850                 109                      126                             -                      -                122,085                      (1)                122,084 
--------------- 
- stage 2                              -                   1                       30                             1                      -                     32                        -                     32 
--------------- 
- stage 3                              -                   -                        -                             -                     16                     16                        -                     16 
--------------- 
- POCI                                 -                   -                        -                             -                      -                      -                        -                      - 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
Loan and other 
 credit-related 
 commitments                      42,690              12,513                   10,983                           948                    260                 67,394                     (73)                 67,321 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                         42,688              12,344                    8,516                            94                      -                 63,642                     (32)                 63,610 
--------------- 
- stage 2                              2                 169                    2,467                           854                      -                  3,492                     (26)                  3,466 
--------------- 
- stage 3                              -                   -                        -                             -                    260                    260                     (15)                    245 
--------------- 
- POCI                                 -                   -                        -                             -                      -                      -                        -                      - 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
Financial 
 guarantees                          623                 170                      237                            56                     16                  1,102                      (3)                  1,099 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                            623                 169                      155                            16                      -                    963                      (1)                    962 
--------------- 
- stage 2                              -                   1                       82                            40                      -                    123                        -                    123 
--------------- 
- stage 3                              -                   -                        -                             -                     16                     16                      (2)                     14 
--------------- 
- POCI                                 -                   -                        -                             -                      -                      -                        -                      - 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
At 31 Dec 2021                   291,455              38,771                   47,895                         7,483                  4,320                389,924                  (1,932)                387,992 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
Debt 
 instruments at 
 FVOCI(1)                         14,273                   -                        -                             -                      -                 14,273                      (2)                 14,271 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
- stage 1                         14,273                   -                        -                             -                      -                 14,273                      (2)                 14,271 
--------------- 
- stage 2                              -                   -                        -                             -                      -                      -                        -                      - 
--------------- 
- stage 3                              -                   -                        -                             -                      -                      -                        -                      - 
--------------- 
- POCI                                 -                   -                        -                             -                      -                      -                        -                      - 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  ----------------------- 
At 31 Dec 2021                    14,273                   -                        -                             -                      -                 14,273                      (2)                 14,271 
---------------  -----------------------  ------------------  -----------------------  ----------------------------  ---------------------  ---------------------  -----------------------  --------------------- 
 

1 For the purposes of this disclosure, gross carrying value is defined as the amortised cost of a financial asset before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

Credit-impaired loans

(Audited)

We determine that a financial instrument is credit-impaired and in Stage 3 by considering relevant objective evidence, primarily whether:

   --     contractual payments of either principal or interest are past due for more than 90 days; 

-- there are other indications that the borrower is unlikely to pay, such as that a concession has been granted to the borrower for economic or legal reasons relating to the borrower's financial condition; and

-- the loan is otherwise considered to be in default. If such unlikeliness to pay is not identified at an earlier stage, it is deemed to occur when an exposure is 90 days past due, even where regulatory rules permit default to be defined based on 180 days past due. Therefore, the definitions of credit-impaired and default are aligned as far as possible so that Stage 3 represents all loans which are considered defaulted or otherwise credit-impaired .

Forbearance

The following table shows the gross carrying amounts of HSBC UK's holdings of forborne loans and advances to customers by industry sector and by stages. Mandatory and general offer loan modifications that are not borrower-specific, for example market-wide customer relief programmes, have not been classified as forborne loans.

A summary of our current policies and practices for forbearance is set out in 'Credit risk management' on page 26.

 
Forborne loans and advances to customers at amortised costs by stage 
 allocation 
                                                                                                  Non-Performing                         Total 
                                     Performing - Forborne                                           -Forborne                          Forborne 
               ------------------------------------------------------------------  --------------------------------------------  --------------------- 
                               Stage                  Stage                  POCI                  Stage                   POCI                  Total 
                                   1                      2                                            3 
                                GBPm                   GBPm                  GBPm                   GBPm                   GBPm                   GBPm 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
Gross 
carrying 
amount 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
Personal                           -                    159                     -                    376                      -                    535 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
- first lien 
 residential 
 mortgages                         -                     23                     -                    235                      -                    258 
- credit 
 cards                             -                     63                     -                     45                      -                    108 
------------- 
- other 
 personal 
 lending 
 which is 
 unsecured                         -                     73                     -                     96                      -                    169 
Wholesale                          -                    587                     -                  1,032                     23                  1,642 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
- corporate 
 and 
 commercial                        -                    587                     -                  1,031                     23                  1,641 
------------- 
- non-bank 
 financial 
 institutions                      -                      -                     -                      1                      -                      1 
-------------  ---------------------  ---------------------  --------------------  ---------------------  --------------------- 
At 31 Dec 
 2022                              -                    746                     -                  1,408                     23                  2,177 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
Allowance for 
ECL 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
Personal                           -                   (31)                     -                   (97)                      -                  (128) 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
- first lien 
 residential 
 mortgages                         -                    (1)                     -                   (30)                      -                   (31) 
- credit 
 cards                             -                   (13)                     -                   (28)                      -                   (41) 
------------- 
- other 
 personal 
 lending 
 which is 
 unsecured                         -                   (17)                     -                   (39)                      -                   (56) 
Wholesale                          -                   (21)                     -                  (115)                    (1)                  (137) 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
- corporate 
 and 
 commercial                        -                   (21)                     -                  (115)                    (1)                  (137) 
At 31 Dec 
 2022                              -                   (52)                     -                  (212)                    (1)                  (265) 
-------------  ---------------------  ---------------------  --------------------  ---------------------  ---------------------  --------------------- 
 
 
Gross 
carrying 
amount 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
Personal                            -                       -                     -                   510                       -                   510 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
- first lien 
 residential 
 mortgages                          -                       -                     -                   340                       -                   340 
- credit 
 cards                              -                       -                     -                   105                       -                   105 
------------- 
- other 
 personal 
 lending 
 which is 
 unsecured                          -                       -                     -                    65                       -                    65 
Wholesale                         196                      79                     -                 1,158                      20                 1,453 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
- corporate 
 and 
 commercial                       196                      79                     -                 1,158                      20                 1,453 
------------- 
- non-bank                          -                       -                     -                     -                       -                     - 
financial 
institutions 
-------------  ----------------------  ----------------------  --------------------  --------------------  ---------------------- 
At 31 Dec 
 2021(1)                          196                      79                     -                 1,668                      20                 1,963 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
Allowance for 
ECL 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
Personal                            -                       -                     -                  (92)                       -                  (92) 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
- first lien 
 residential 
 mortgages                          -                       -                     -                  (47)                       -                  (47) 
- credit 
 cards                              -                       -                     -                  (27)                       -                  (27) 
------------- 
- other 
 personal 
 lending 
 which is 
 unsecured                          -                       -                     -                  (18)                       -                  (18) 
Wholesale                         (3)                     (2)                     -                 (122)                     (5)                 (132) 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
- corporate 
 and 
 commercial                       (3)                     (2)                     -                 (122)                     (5)                 (132) 
At 31 Dec 
 2021(1)                          (3)                     (2)                     -                 (214)                     (5)                 (224) 
-------------  ----------------------  ----------------------  --------------------  --------------------  ----------------------  -------------------- 
 

1 Following the adoption of the EBA 'Guidelines on the application of definition of default' loans are identified as forborne and classified as either performing or non-performing when we modify the contractual terms due to financial difficulty of the borrower both in Retail and Wholesale lending. At 31 December 2022, we reported GBP746m (31 December 2021: GBP79m) of performing forborne loans. The increase of GBP667m is mainly driven by the inclusion of non-payment related concessions in the forbearance assessment since 1 January 2022.

Wholesale lending

This section provides further detail on the products in wholesale loans and advances to customers and banks. Product granularity is also provided by stage. Additionally, this section provides a reconciliation of the opening 1 January 2022 to 31 December 2022 closing gross carrying/nominal amounts and the associated allowance for ECL.

 
Total wholesale lending for loans and advances to banks and customers 
 by stage distribution 
                                                                        Gross carrying amount                                                            Allowance for ECL 
                                            -----------------------------------------------------------------------------  ------------------------------------------------------------------------------ 
                                                     Stage           Stage           Stage           POCI           Total           Stage           Stage           Stage            POCI           Total 
                                                         1               2               3                                              1               2               3 
                                                      GBPm            GBPm            GBPm           GBPm            GBPm            GBPm            GBPm            GBPm            GBPm            GBPm 
------------------------------------------  --------------  --------------  --------------  -------------  --------------  --------------  --------------  --------------  --------------  -------------- 
Corporate and commercial                            45,739          15,520           3,673             23          64,955           (134)           (368)           (532)             (1)         (1,035) 
------------------------------------------  --------------  --------------  --------------  -------------  --------------  --------------  --------------  --------------  --------------  -------------- 
 
  *    agriculture, forestry and fishing             3,018             889             152              -           4,059             (5)            (26)            (26)               -            (57) 
------------------------------------------ 
 
  *    mining and quarrying                            507             140              34              -             681             (1)             (1)             (7)               -             (9) 
------------------------------------------ 
 
  *    manufacturing                                 6,070           1,444             420              -           7,934            (11)            (24)            (88)               -           (123) 
------------------------------------------ 
 
  *    electricity, gas, steam and air-con 
 ditioning supply                                      942              56               1              -             999             (1)             (1)               -               -             (2) 
------------------------------------------ 
 
  *    water supply, sewerage, waste manag 
 ement and 
       remediation                                     737              88               8              -             833             (1)             (1)             (2)               -             (4) 
------------------------------------------ 
 
  *    construction                                  2,256             898             234              -           3,388            (10)            (24)            (37)               -            (71) 
------------------------------------------ 
 
  *    wholesale and retail trade, repair 
 of motor vehicles 
       and motorcycles                               5,915           5,137             837              -          11,889            (22)           (121)           (113)               -           (256) 
------------------------------------------ 
 
  *    transportation and storage                    1,522             358              80              -           1,960             (4)             (7)             (6)               -            (17) 
------------------------------------------ 
 
  *    accommodation and food                        3,840           2,359             341              -           6,540            (12)            (56)            (25)               -            (93) 
------------------------------------------ 
 
  *    publishing, audiovisual and broadca 
 sting                                               1,870             435             125             23           2,453            (10)            (18)             (9)             (1)            (38) 
------------------------------------------ 
 
  *    real estate                                   8,265           2,009             551              -          10,825            (22)            (29)           (109)               -           (160) 
------------------------------------------ 
 
  *    professional, scientific and techni 
 cal activities                                      3,349             378             132              -           3,859            (11)            (21)            (18)               -            (50) 
------------------------------------------ 
 
  *    administrative and support services           3,880             651             260              -           4,791             (8)            (17)            (34)               -            (59) 
------------------------------------------ 
                                                         -               -               -              -               -               -               -               -               -               - 
 *    public administration and defence, c 
ompulsory social 
      security 
------------------------------------------ 
 
  *    education                                       670              98              69              -             837             (3)             (3)            (17)               -            (23) 
------------------------------------------ 
 
  *    health and care                               1,275             273             122              -           1,670             (4)            (10)             (6)               -            (20) 
------------------------------------------ 
 
  *    arts, entertainment and recreation              700             108              92              -             900             (3)             (4)            (27)               -            (34) 
------------------------------------------ 
 
  *    other services                                  919             199             215              -           1,333             (6)             (5)             (8)               -            (19) 
------------------------------------------ 
 
  *    activities of households                          1               -               -              -               1               -               -               -               -               - 
 
  *    government                                        3               -               -              -               3               -               -               -               -               - 
Non-bank financial institutions                      2,334             132               8              -           2,474             (2)             (2)             (1)               -             (5) 
------------------------------------------  --------------  --------------  --------------  -------------  --------------  --------------  --------------  --------------  --------------  -------------- 
Loans and advances to banks                          6,354               1               4              -           6,359               -               -             (2)               -             (2) 
------------------------------------------  --------------  --------------  --------------  -------------  --------------  --------------  --------------  --------------  --------------  -------------- 
At 31 Dec 2022                                      54,427          15,653           3,685             23          73,788           (136)           (370)           (535)             (1)         (1,042) 
------------------------------------------  --------------  --------------  --------------  -------------  --------------  --------------  --------------  --------------  --------------  -------------- 
 
 
 
Total wholesale credit-related commitments and financial guarantees 
 by stage distribution 
                                      Nominal amount                                                      Allowance for ECL 
             -----------------------------------------------------------------  ---------------------------------------------------------------------- 
                Stage             Stage          Stage                                 Stage         Stage          Stage 
                    1                 2              3          POCI     Total             1             2              3          POCI          Total 
                 GBPm              GBPm           GBPm          GBPm      GBPm          GBPm          GBPm           GBPm          GBPm           GBPm 
-----------  --------  ----------------  -------------  ------------  --------  ------------  ------------  -------------  ------------  ------------- 
Corporate 
 and 
 commercial    20,527             4,488            172             -    25,187          (20)          (37)           (31)             -           (88) 
-----------  --------  ----------------  -------------  ------------  --------  ------------  ------------  -------------  ------------  ------------- 
Financial       1,088               100              -             -     1,188             -             -              -             -              - 
-----------  --------  ----------------  -------------  ------------  --------  ------------  ------------  -------------  ------------  ------------- 
At 31 Dec 
 2022          21,615             4,588            172             -    26,375          (20)          (37)           (31)             -           (88) 
-----------  --------  ----------------  -------------  ------------  --------  ------------  ------------  -------------  ------------  ------------- 
 
 
Total wholesale lending for loans and advances to banks and customers 
 by stage distribution (continued) 
                                                                        Gross carrying amount                                                               Allowance for ECL 
                                            ------------------------------------------------------------------------------  --------------------------------------------------------------------------------- 
                                                      Stage          Stage            Stage                                           Stage           Stage            Stage 
                                                          1              2                3           POCI           Total                1               2                3            POCI            Total 
                                                       GBPm           GBPm             GBPm           GBPm            GBPm             GBPm            GBPm             GBPm            GBPm             GBPm 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  --------------  --------------- 
Corporate and commercial                             45,957         15,000            2,950             20          63,927            (191)           (338)            (551)             (5)          (1,085) 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  --------------  --------------- 
 
  *    agriculture, forestry and fishing              3,476            459              149              -           4,084              (5)            (14)             (11)               -             (30) 
------------------------------------------ 
 
  *    mining and quarrying                             402            193               71              -             666              (1)             (1)              (8)               -             (10) 
------------------------------------------ 
 
  *    manufacturing                                  5,586          1,275              209              -           7,070             (13)            (27)             (42)               -             (82) 
------------------------------------------ 
 
  *    electricity, gas, steam and air-con 
 ditioning supply                                       480             19                1              -             500              (3)               -                -               -              (3) 
------------------------------------------ 
 
  *    water supply, sewerage, waste manag 
 ement and 
       remediation                                      687             42               25              -             754              (2)             (1)              (7)               -             (10) 
------------------------------------------ 
 
  *    construction                                   2,401            887              137              -           3,425              (8)            (16)             (29)               -             (53) 
------------------------------------------ 
 
  *    wholesale and retail trade, repair 
 of motor vehicles 
       and motorcycles                                8,956          1,720              355              -          11,031             (17)            (25)             (99)               -            (141) 
------------------------------------------ 
 
  *    transportation and storage                     1,376            471               82              -           1,929              (4)            (12)             (10)               -             (26) 
------------------------------------------ 
 
  *    accommodation and food                           898          6,326              655              -           7,879             (35)           (118)             (24)               -            (177) 
------------------------------------------ 
 
  *    publishing, audiovisual and broadca 
 sting                                                2,039            325              100             20           2,484             (21)            (19)             (47)             (5)             (92) 
------------------------------------------ 
 
  *    real estate                                    8,701          1,302              534              -          10,537             (43)            (15)            (148)               -            (206) 
------------------------------------------ 
 
  *    professional, scientific and techni 
 cal activities                                       3,435            311              143              -           3,889              (9)            (14)             (18)               -             (41) 
------------------------------------------ 
 
  *    administrative and support services            3,624            757              190              -           4,571             (15)            (23)             (39)               -             (77) 
------------------------------------------ 
 
  *    public administration and defence, 
 compulsory social 
       security                                           1              -                -              -               1                -               -                -               -                - 
------------------------------------------ 
 
  *    education                                        696            123               44              -             863              (2)             (5)             (13)               -             (20) 
------------------------------------------ 
 
  *    health and care                                1,277            397              111              -           1,785              (5)            (11)             (20)               -             (36) 
------------------------------------------ 
 
  *    arts, entertainment and recreation               557            216              100              -             873              (4)            (26)             (25)               -             (55) 
------------------------------------------ 
 
  *    other services                                 1,140            177               44              -           1,361              (4)            (11)             (11)               -             (26) 
------------------------------------------ 
 
  *    activities of households                           1              -                -              -               1                -               -                -               -                - 
 
  *    assets backed securities                         224              -                -              -             224                -               -                -               -                - 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  -------------- 
Non-bank financial institutions                       2,056             75                5              -           2,136              (2)             (1)                -               -              (3) 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  --------------  --------------- 
Loans and advances to banks                           1,914              -                -              -           1,914                -               -                -               -                - 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  --------------  --------------- 
At 31 Dec 2021                                       49,927         15,075            2,955             20          67,977            (193)           (339)            (551)             (5)          (1,088) 
------------------------------------------  ---------------  -------------  ---------------  -------------  --------------  ---------------  --------------  ---------------  --------------  --------------- 
 
 
Total wholesale credit-related commitments and financial guarantees 
 by stage distribution (continued) 
                                      Nominal amount                                                        Allowance for ECL 
             -----------------------------------------------------------------  -------------------------------------------------------------------------- 
                   Stage        Stage         Stage                                      Stage          Stage          Stage 
                       1            2             3          POCI        Total               1              2              3          POCI           Total 
                    GBPm         GBPm          GBPm          GBPm         GBPm            GBPm           GBPm           GBPm          GBPm            GBPm 
-----------  -----------  -----------  ------------  ------------  -----------  --------------  -------------  -------------  ------------  -------------- 
Corporate 
 and 
 commercial       23,917        3,215           201             -       27,333            (24)           (25)           (17)             -            (66) 
-----------  -----------  -----------  ------------  ------------  -----------  --------------  -------------  -------------  ------------  -------------- 
Financial            853          104             -             -          957             (1)              -              -             -             (1) 
-----------  -----------  -----------  ------------  ------------  -----------  --------------  -------------  -------------  ------------  -------------- 
At 31 Dec 
 2021             24,770        3,319           201             -       28,290            (25)           (25)           (17)             -            (67) 
-----------  -----------  -----------  ------------  ------------  -----------  --------------  -------------  -------------  ------------  -------------- 
 
 
Wholesale lending - reconciliation of changes in gross carrying/nominal 
 amount and allowances for loans and advances to banks and 
 customers including loan commitments and financial guarantees(1) 
(Audited) 
                                                     Non-credit impaired                                                                     Credit impaired 
                     -----------------------------------------------------------------------------------  ------------------------------------------------------------------------------------- 
                                      Stage 1                                   Stage 2                                    Stage 3                                      POCI                                       Total 
                     -----------------------------------------  ----------------------------------------  -----------------------------------------  ------------------------------------------  ------------------------------------------ 
                                   Gross                                      Gross                                     Gross                                       Gross                                       Gross 
                               carrying/             Allowance            carrying/            Allowance            carrying/             Allowance             carrying/             Allowance             carrying/             Allowance 
                                 nominal                   for              nominal                  for              nominal                   for               nominal                   for               nominal                   for 
                                  amount                   ECL               amount                  ECL               amount                   ECL                amount                   ECL                amount                   ECL 
                                    GBPm                  GBPm                 GBPm                 GBPm                 GBPm                  GBPm                  GBPm                  GBPm                  GBPm                  GBPm 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
At 1 Jan 2022                     73,650                 (218)               18,378                (364)                3,156                 (568)                    20                   (5)                95,204               (1,155) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Transfers of 
 financial 
 instruments                     (6,143)                 (113)                4,472                  155                1,671                  (42)                     -                     -                     -                     - 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
- transfers from 
 stage 1 to stage 
 2                              (20,060)                    58               20,060                 (58)                    -                     -                     -                     -                     -                     - 
------------------- 
- transfers from 
 stage 2 to stage 
 1                                14,289                 (160)             (14,289)                  160                    -                     -                     -                     -                     -                     - 
------------------- 
- transfers to 
 stage 3                           (562)                     3              (1,711)                   66                2,273                  (69)                     -                     -                     -                     - 
------------------- 
- transfers from 
 stage 3                             190                  (14)                  412                 (13)                (602)                    27                     -                     -                     -                     - 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  -------------------- 
Net remeasurement 
 of ECL arising 
 from transfer 
 of stage                              -                    72                    -                (127)                    -                   (2)                     -                     -                     -                  (57) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Changes due to 
 modifications 
 not derecognised                      -                     -                    -                    -                    -                     -                     -                     -                     -                     - 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
New financial 
 assets originated 
 or purchased                     14,489                  (43)                    -                    -                    -                     -                     -                     -                14,489                  (43) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Changes to risk 
 parameters - 
 further 
 lending/repayments                (665)                    27                (332)                   15                (159)                    96                     3                     -               (1,153)                   138 
Change in risk 
 parameters - 
 credit 
 quality                               -                   105                    -                 (50)                    -                 (312)                     -                     4                     -                 (253) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Changes to models 
 used for ECL 
 calculation                           -                     5                    -                 (53)                    -                     -                     -                     -                     -                  (48) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Asset derecognised 
 (including final 
 repayments)                     (9,919)                     9              (2,352)                   17                (565)                    16                     -                     -              (12,836)                    42 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Assets written 
 off                                   -                     -                    -                    -                (246)                   246                     -                     -                 (246)                   246 
Other(2)                           3,850                     -                    -                    -                    -                     -                     -                     -                 3,850                     - 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
At 31 Dec 2022                    75,262                 (156)               20,166                (407)                3,857                 (566)                    23                   (1)                99,308               (1,130) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
ECL 
 release/(charge) 
 for the period                                            175                                     (198)                                      (202)                                           4                                       (221) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Recoveries                                                                                                                                                                                                                                7 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Others                                                                                                                                                                                                                                   22 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
Total change 
 in ECL for the 
 period                                                                                                                                                                                                                               (192) 
-------------------  -------------------  --------------------  -------------------  -------------------  -------------------  --------------------  --------------------  --------------------  --------------------  -------------------- 
 
 
Wholesale lending - reconciliation of changes in gross carrying/nominal 
 amount and allowances for loans and advances to banks and 
 customers including loan commitments and financial guarantees (continued) 
(Audited) 
                                                    Non-credit impaired                                                                    Credit impaired 
                     ----------------------------------------------------------------------------------  ------------------------------------------------------------------------------------ 
                                     Stage 1                                   Stage 2                                    Stage 3                                      POCI                                     Total 
                     ----------------------------------------  ----------------------------------------  ------------------------------------------  ----------------------------------------  ---------------------------------------- 
                                  Gross                                     Gross                                       Gross                                     Gross                                       Gross 
                              carrying/             Allowance           carrying/             Allowance             carrying/             Allowance           carrying/             Allowance             carrying/           Allowance 
                                nominal                   for             nominal                   for               nominal                   for             nominal                   for               nominal                 for 
                                 amount                   ECL              amount                   ECL                amount                   ECL              amount                   ECL                amount                 ECL 
                                   GBPm                  GBPm                GBPm                  GBPm                  GBPm                  GBPm                GBPm                  GBPm                  GBPm                GBPm 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
At 1 Jan 2021                    70,942                 (380)              28,352                 (834)                 2,581                 (699)                  37                  (23)               101,912             (1,936) 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Transfers of 
 financial 
 instruments                      5,352                 (191)             (6,246)                   238                   894                  (47)                   -                     -                     -                   - 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
- transfers from 
 stage 1 to stage 
 2                              (9,402)                    52               9,402                  (52)                     -                     -                   -                     -                     -                   - 
------------------- 
- transfers from 
 stage 2 to stage 
 1                               14,957                 (236)            (14,957)                   236                     -                     -                   -                     -                     -                   - 
------------------- 
- transfers to 
 stage 
 3                                (320)                     3               (891)                    61                 1,211                  (64)                   -                     -                     -                   - 
------------------- 
- transfers from 
 stage 3                            117                  (10)                 200                   (7)                 (317)                    17                   -                     -                     -                   - 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Net remeasurement 
 of ECL arising 
 from 
 transfer of stage                    -                   105                   -                  (25)                     -                   (1)                   -                     -                     -                  79 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Changes due to 
 modifications 
 not derecognised                     -                     -                   -                     -                   (1)                     -                   -                     -                   (1)                   - 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
New financial 
 assets 
 originated or 
 purchased                       13,368                  (59)                   -                     -                     -                     -                   -                     -                13,368                (59) 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Changes to risk 
 parameters - 
 further 
 lending/repayments             (7,196)                    58             (2,064)                   110                    91                   166                (17)                     4               (9,186)                 338 
Change in risk 
 parameters 
 - credit quality                     -                   253                   -                   181                     -                 (230)                   -                    14                     -                 218 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Changes to models 
 used for ECL 
 calculation                          -                  (13)                   -                  (40)                     -                     -                   -                     -                     -                (53) 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Asset derecognised 
 (including final 
 repayments)                    (8,816)                     9             (1,664)                     6                 (181)                    15                   -                     -              (10,661)                  30 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Assets written off                    -                     -                   -                     -                 (228)                   228                   -                     -                 (228)                 228 
Other                                 -                     -                   -                     -                     -                     -                   -                     -                     -                   - 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
At 31 Dec 2021                   73,650                 (218)              18,378                 (364)                 3,156                 (568)                  20                   (5)                95,204             (1,155) 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
ECL 
 release/(charge) 
 for the period                                           355                                       232                                        (52)                                        18                                       553 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Recoveries                                                                                                                                                                                                                           12 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Others                                                                                                                                                                                                                             (23) 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
Total change in 
 ECL for the period                                                                                                                                                                                                                 542 
-------------------  ------------------  --------------------  ------------------  --------------------  --------------------  --------------------  ------------------  --------------------  --------------------  ------------------ 
 

1 The reconciliation excludes loans and advances to other HSBC Group companies. As at 31 December 2022, these amounted to GBP0.5bn (2021: GBP0.8bn) and were classified as Stage 1 with no ECL.

2 GBP3.8bn of gross carrying amounts of stage 1 loans and advances to banks, representing the balance maintained as at 30 June 2022 with the BoE to support BACS along with Faster Payments and the cheque-processing Image Clearing System in the UK transferred to 'Loans and advances to banks'. The corresponding balance as at 31 December 2021 was reported under 'Cash and balances at central banks'. Comparatives have not been restated.

Commercial real estate

Commercial real estate lending includes the financing of corporate, institutional and high net worth customers who are investing primarily in income-producing assets and, to a lesser extent, in their construction and development. Our exposure mainly comprises the financing of investment assets, the redevelopment of existing stock and the augmentation of both commercial and residential markets to support economic growth.

 
Commercial real estate lending 
                                               ------------------ 
                                         2022                2021 
                                         GBPm                GBPm 
-------------------------  ------------------  ------------------ 
Gross loans and advances 
-------------------------  ------------------  ------------------ 
Stage 1                                 9,471               9,551 
-------------------------  ------------------  ------------------ 
Stage 2                                 2,293               1,855 
-------------------------  ------------------  ------------------ 
Stage 3                                   583                 575 
-------------------------  ------------------  ------------------ 
POCI                                        -                   - 
-------------------------  ------------------  ------------------ 
At 31 Dec                              12,347              11,981 
-------------------------  ------------------  ------------------ 
- of which: forborne 
 loans(1)                                 178                 229 
-------------------------  ------------------  ------------------ 
Allowance for ECL                       (179)               (201) 
-------------------------  ------------------  ------------------ 
 

1 Forborne gross loans and advances at 31 December 2021 have not been restated and agree with the policies and disclosures presented in the Annual Report and Accounts 2021.

Refinance risk in commercial real estate

Commercial real estate lending tends to require the repayment of a significant proportion of the principal at maturity. Typically, a customer will arrange repayment through the acquisition of a new loan to settle the existing debt. Refinance risk is the risk that a customer, being unable to repay the debt on maturity, fails to refinance it at commercial rates. We monitor our commercial real estate portfolio closely, assessing indicators for signs of potential issues with refinancing.

 
Commercial real estate gross loans 
 and advances maturity 
 analysis 
                        2022               2021 
                        GBPm               GBPm 
< 1 year               6,903              6,831 
            ----------------  ----------------- 
1-2 years              2,920              2,718 
----------  ----------------  ----------------- 
2-5 years              1,979              1,978 
----------  ----------------  ----------------- 
> 5 years                545                454 
----------  ----------------  ----------------- 
At 31 Dec             12,347             11,981 
----------  ----------------  ----------------- 
 

Collateral and other credit enhancement held

(Audited)

Although collateral can be an important mitigants of credit risk, it is HSBC UK's practice to lend on the basis of the customer's ability to meet their obligations out of their cash flow resources rather than rely on the value of security offered. Depending on the customer's standing and the type of product, facilities may be provided unsecured.

For other lending a charge over collateral is obtained and considered in determining the credit decision and pricing. In the event of a default, the group may utilise the collateral as a source of repayment.

Depending on its form, collateral can have a significant financial effect in mitigating exposure to credit risk . Where there is sufficient collateral, an expected credit loss is not recognised. This is the case for reverse repurchase agreements and for certain loans and advances to customers where the LTV is very low.

Collateral on loans and advances

Collateral held is analysed separately for commercial real estate and for other corporate and commercial and financial (non-bank) lending. The following tables include off-balance sheet loan commitments, primarily undrawn credit lines.

The collateral measured in the following tables consists of fixed first charges on real estate, and charges over cash and marketable financial instruments. The values in the tables represent the expected market value on an open market basis. No adjustment has been made to the collateral for any expected costs of recovery. Marketable securities are measured at their fair value.

Other types of collateral such as unsupported guarantees and floating charges over the assets of a customer's business are not measured in the following tables. While such mitigants have value, often providing rights in insolvency, their assignable value is not sufficiently certain and they are therefore assigned no value for disclosure purposes.

The LTV ratios presented are calculated by directly associating loans and advances with the collateral that individually and uniquely supports each facility. When collateral assets are shared by multiple loans and advances, whether specifically or, more generally, by way of an all monies charge, the collateral value is pro-rated across the loans and advances protected by the collateral.

For credit-impaired loans, the collateral values cannot be directly compared with impairment allowances recognised. The LTV figures use open market values with no adjustments. Impairment allowances are calculated on a different basis, by considering other cash flows and adjusting collateral values for costs of realising collateral as explained further on page 90.

Commercial real estate loans and advances

The value of commercial real estate collateral is determined by using a combination of external and internal valuations and physical inspections.

Facilities of a working capital nature are generally not secured by a first fixed charge, and are therefore disclosed as not collateralised.

 
Wholesale lending: commercial real 
 estate loans and advances including 
 loan commitments by level of collateral 
 (by stage) 
(Audited) 
                                          2022                                    2021 
                                         Gross                                      Gross 
                              carrying/nominal              ECL          carrying/nominal            ECL 
                                        amount         coverage                    amount       coverage 
                                          GBPm                %                      GBPm              % 
                                                                                           ------------- 
Stage 1 
                          -------------------- 
Not collateralised                       4,151              0.4                     4,739            0.5 
                          --------------------  ---------------  ------------------------  ------------- 
Fully collateralised                     7,769              0.1                     8,813            0.2 
                          --------------------  ---------------  ------------------------  ------------- 
LTV ratio: 
                          --------------------                   ------------------------  ------------- 
- less than 
 50%                                     2,305              0.2                     2,923            0.2 
                                                --------------- 
- 51% to 75%                             4,753              0.1                     4,282            0.2 
                                                --------------- 
- 76% to 90%                               375              0.2                     1,175            0.2 
                                                --------------- 
- 91% to 100%                              336              0.2                       433            0.1 
                          --------------------  ---------------  ------------------------ 
Partially collateralised 
 (A):                                    1,588              0.1                     1,412            0.1 
                          --------------------  ---------------  ------------------------  ------------- 
- collateral 
 value on A                                920                                        644 
                          --------------------                   ------------------------  ------------- 
Total                                   13,508              0.2                    14,964            0.3 
                          --------------------  ---------------  ------------------------  ------------- 
Stage 2 
                          --------------------                   ------------------------  ------------- 
Not collateralised                       1,855              1.5                     1,314            0.9 
                          --------------------  ---------------  ------------------------  ------------- 
Fully collateralised                     1,624              1.0                       714            1.2 
                          --------------------  ---------------  ------------------------  ------------- 
LTV ratio: 
                          --------------------                   ------------------------  ------------- 
- less than 
 50%                                       515              1.0                       390            1.0 
                                                --------------- 
- 51% to 75%                               981              0.9                       283            1.4 
                                                --------------- 
- 76% to 90%                               115              1.5                        32            0.7 
                                                --------------- 
- 91% to 100%                               13              0.4                         9            3.9 
                          --------------------  ---------------  ------------------------ 
Partially collateralised 
 (B):                                      139              1.0                       270            0.4 
                          --------------------  ---------------  ------------------------  ------------- 
- collateral 
 value on B                                112                                        165 
                          --------------------                   ------------------------  ------------- 
Total                                    3,618              1.2                     2,298            1.0 
                          --------------------  ---------------  ------------------------  ------------- 
Stage 3 
                          --------------------                   ------------------------  ------------- 
Not collateralised                         245             35.2                       301           41.9 
                          --------------------  ---------------  ------------------------  ------------- 
Fully collateralised                       287              5.6                       240            3.6 
                          --------------------  ---------------  ------------------------  ------------- 
LTV ratio: 
                          --------------------                   ------------------------  ------------- 
- less than 
 50%                                        44              4.5                        26            2.5 
                                                --------------- 
- 51% to 75%                               220              0.5                       170            2.6 
                                                --------------- 
- 76% to 90%                                 9             20.7                         8            4.0 
                                                --------------- 
- 91% to 100%                               14             78.2                        36            9.0 
                          --------------------  ---------------  ------------------------ 
Partially collateralised 
 (C):                                       64             29.6                        72           32.8 
                          --------------------  ---------------  ------------------------  ------------- 
- collateral 
 value on C                                 34                                         40 
                          --------------------                   ------------------------  ------------- 
Total                                      596             20.3                       613           25.8 
                          --------------------  ---------------  ------------------------  ------------- 
POCI 
                          --------------------                   ------------------------  ------------- 
Not collateralised                           -                -                         -              - 
                          --------------------  ---------------  ------------------------  ------------- 
Fully collateralised                         -                -                         -              - 
                          --------------------  ---------------  ------------------------  ------------- 
LTV ratio: 
                          --------------------                   ------------------------  ------------- 
- less than                                  -                -                         -              - 
 50% 
                                                --------------- 
- 51% to 75%                                 -                -                         -              - 
                                                --------------- 
- 76% to 90%                                 -                -                         -              - 
                                                --------------- 
- 91% to 100%                                -                -                         -              - 
                          --------------------  ---------------  ------------------------ 
Partially collateralised                     -                -                         -              - 
 (D): 
                          --------------------  ---------------  ------------------------  ------------- 
- collateral                                 -                                          - 
 value on D 
                          --------------------                   ------------------------  ------------- 
Total                                        -                -                         -              - 
                          --------------------  ---------------  ------------------------  ------------- 
At 31 Dec                               17,722              1.1                    17,875            1.2 
                          --------------------  ---------------  ------------------------  ------------- 
 
 
Wholesale lending: commercial real 
 estate loans and advances including 
 loan commitments by level of collateral 
(Audited) 
                                           2022                                    2021 
                                          Gross                                      Gross 
                               carrying/nominal              ECL          carrying/nominal            ECL 
                                         amount         coverage                    amount       coverage 
                                           GBPm                %                      GBPm              % 
Rated CRR/PD1 
 to 7 
                          ---------------------  --------------- 
Not collateralised                        5,995              0.7                     6,047            0.5 
                          ---------------------  ---------------  ------------------------ 
Fully collateralised                      9,386              0.3                     9,509            0.2 
                          ---------------------  ---------------  ------------------------ 
Partially collateralised 
 (A):                                     1,727              0.2                     1,679            0.2 
                          ---------------------  ---------------  ------------------------ 
- collateral 
 value on A                               1,032                                        805 
                          ---------------------  ---------------  ------------------------ 
Total                                    17,108              0.4                    17,235            0.3 
                          ---------------------  ---------------  ------------------------ 
Rated CRR/PD 
 8 
                          ---------------------  ---------------  ------------------------ 
Not collateralised                           11              3.8                         5           45.1 
                          ---------------------  ---------------  ------------------------ 
Fully collateralised                          7              8.3                        18           24.0 
                          ---------------------  ---------------  ------------------------ 
LTV ratio: 
                          ---------------------  ---------------  ------------------------ 
- less than 
 50%                                          3              6.9                        10           24.5 
                                                 --------------- 
- 51% to 75%                                  2             20.2                         6           22.7 
                                                 --------------- 
- 76% to 90%                                  -                -                         -              - 
                                                 --------------- 
- 91% to 100%                                 2              3.6                         2           13.0 
                          ---------------------  ---------------  ------------------------ 
Partially collateralised 
 (B):                                         -                -                         4           12.1 
                          ---------------------  ---------------  ------------------------ 
- collateral 
 value on B                                   -                                          3 
                          ---------------------  ---------------  ------------------------ 
Total                                        18              6.2                        27           26.3 
                          ---------------------  ---------------  ------------------------ 
Rated CRR/PD9 
 to 10 
                          ---------------------  ---------------  ------------------------ 
Not collateralised                          245             35.2                       301           41.9 
                          ---------------------  ---------------  ------------------------ 
Fully collateralised                        287              5.6                       240            3.6 
                          ---------------------  ---------------  ------------------------ 
LTV ratio: 
                          ---------------------  ---------------  ------------------------ 
- less than 
 50%                                         44              4.5                        26            2.5 
                                                 --------------- 
- 51% to 75%                                220              0.5                       170            2.6 
                                                 --------------- 
- 76% to 90%                                  9             20.7                         8            4.0 
                                                 --------------- 
- 91% to 100%                                14             78.2                        36            9.0 
                          ---------------------  ---------------  ------------------------ 
Partially collateralised 
 (C):                                        64             29.6                        72           32.8 
                          ---------------------  ---------------  ------------------------ 
- collateral 
 value on C                                  34                                         40 
                          ---------------------  ---------------  ------------------------ 
Total                                       596             20.3                       613           25.8 
                          ---------------------  ---------------  ------------------------ 
At 31 Dec                                17,722              1.1                    17,875            1.2 
                          ---------------------  ---------------  ------------------------ 
 

.

Other corporate, commercial and financial

(non-bank) loans and advances

(Audited)

Other corporate, commercial and financial (non-bank) loans are analysed separately in the following table. For financing activities in other corporate and commercial lending that are not predominantly commercial real estate-oriented, collateral value is not strongly correlated to principal repayment performance.

Collateral values are generally refreshed when an obligor's general credit performance deteriorates and we have to assess the likely performance of secondary sources of repayment should it prove necessary to rely on them.

Accordingly, the following table reports values only for customers with CRR 8-10, recognising that these loans and advances generally have valuations that are comparatively recent.

 
Wholesale lending: other corporate, 
 commercial and financial 
 (non-bank) loans and advances including 
 loan commitments by 
 level of collateral (by stage) 
(Audited) 
                                         2022                                 2021 
                                       Gross                                  Gross 
                                   carrying/                              carrying/ 
                                     nominal              ECL               nominal            ECL 
                                      amount         coverage                amount       coverage 
                                        GBPm                %                  GBPm              % 
                          ------------------  --------------- 
Stage 1 
                          ------------------  ---------------                        ------------- 
Not collateralised                    41,567              0.3                42,837            0.3 
                          ------------------  ---------------  --------------------  ------------- 
Fully collateralised                  11,291              0.1                10,840            0.2 
                          ------------------  ---------------  --------------------  ------------- 
LTV ratio: 
                          ------------------  ---------------  --------------------  ------------- 
- less than 
 50%                                   4,108              0.1                 3,163            0.2 
                                              --------------- 
- 51% to 75%                           4,157              0.1                 4,844            0.2 
                                              --------------- 
- 76% to 90%                           1,334              0.1                 1,442            0.1 
                                              --------------- 
- 91% to 100%                          1,692              0.1                 1,391            0.1 
                          ------------------  ---------------  -------------------- 
Partially collateralised 
 (A):                                  5,210              0.1                 6,317            0.1 
                          ------------------  ---------------  --------------------  ------------- 
- collateral 
 value on A                            2,803                                  3,515 
                          ------------------  ---------------  --------------------  ------------- 
Total                                 58,068              0.2                59,994            0.3 
                          ------------------  ---------------  --------------------  ------------- 
Stage 2 
                          ------------------                   --------------------  ------------- 
Not collateralised                     9,798              2.8                 9,350            2.6 
                          ------------------  ---------------  --------------------  ------------- 
Fully collateralised                   5,079              1.3                 5,473            1.4 
                          ------------------  ---------------  --------------------  ------------- 
LTV ratio: 
                          ------------------                   --------------------  ------------- 
- less than 
 50%                                   2,160              1.1                 2,109            1.5 
                                              --------------- 
- 51% to 75%                           2,121              1.4                 2,857            1.2 
                                              --------------- 
- 76% to 90%                             478              1.9                   343            2.1 
                                              --------------- 
- 91% to 100%                            320              1.3                   164            1.6 
                          ------------------  ---------------  -------------------- 
Partially collateralised 
 (B):                                  1,876              1.2                 1,344            1.8 
                          ------------------  ---------------  --------------------  ------------- 
- collateral 
 value on B                              981                                    690 
                          ------------------  ---------------  --------------------  ------------- 
Total                                 16,753              2.2                16,167            2.1 
                          ------------------  ---------------  --------------------  ------------- 
Stage 3 
                          ------------------                   --------------------  ------------- 
Not collateralised                     2,466             14.1                 1,533           20.0 
                          ------------------  ---------------  --------------------  ------------- 
Fully collateralised                     571              4.3                   819            3.0 
                          ------------------  ---------------  --------------------  ------------- 
LTV ratio: 
                                                               --------------------  ------------- 
- less than 
 50%                                     143              3.5                   142            4.2 
                                              --------------- 
- 51% to 75%                             276              6.0                   562            1.1 
                                              --------------- 
- 76% to 90%                              83              0.9                    69           11.5 
                                              --------------- 
- 91% to 100%                             69              3.7                    46            9.2 
                          ------------------  ---------------  -------------------- 
Partially collateralised 
 (C):                                    245             25.7                   200           39.0 
                          ------------------  ---------------  --------------------  ------------- 
- collateral 
 value on C                              128                                    115 
                          ------------------  ---------------  --------------------  ------------- 
Total                                  3,282             13.3                 2,552           16.0 
                          ------------------  ---------------  --------------------  ------------- 
POCI 
                          ------------------                   --------------------  ------------- 
Not collateralised                        23              2.8                    20           22.7 
                          ------------------  ---------------  --------------------  ------------- 
Fully collateralised                       -                -                     -              - 
                          ------------------  ---------------  --------------------  ------------- 
LTV ratio: 
                          ------------------                   --------------------  ------------- 
- less than                                -                -                     -              - 
 50% 
                                              --------------- 
- 51% to 75%                               -                -                     -              - 
                                              --------------- 
- 76% to 90%                               -                -                     -              - 
                                              --------------- 
- 91% to 100%                              -                -                     -              - 
                          ------------------  ---------------  -------------------- 
Partially Collateralised                   -                -                     -              - 
 (D): 
                          ------------------  ---------------  --------------------  ------------- 
- collateral                               -                                      - 
 value on D 
                          ------------------  ---------------  --------------------  ------------- 
Total                                     23              2.8                    20           22.7 
                          ------------------  ---------------  --------------------  ------------- 
At 31 Dec                             78,126              1.2                78,733            1.2 
                          ------------------  ---------------  --------------------  ------------- 
 
 
Wholesale lending: other corporate, 
 commercial and financial (non-bank) 
 loans and advances including loan 
 commitments by level of collateral 
 rated CRR/PD 8 to 10 only 
(Audited) 
                                           2022                                    2021 
                                                                                   Gross 
                                           Gross                               carrying/ 
                                carrying/nominal              ECL                nominal            ECL 
                                          amount         coverage                 amount       coverage 
                                            GBPm                %                   GBPm              % 
Rated CRR/PD 
 8 
Not collateralised                           189              6.2                    807            4.4 
                          ----------------------  ---------------  --------------------- 
Fully collateralised                          57              7.9                     84           13.2 
                          ----------------------  ---------------  --------------------- 
LTV ratio: 
- less than 
 50%                                          16              4.4                     28           12.7 
                                                  --------------- 
- 51% to 75%                                  21              6.7                     29           22.5 
                                                  --------------- 
- 76% to 90%                                  18             12.4                     17            5.6 
                                                  --------------- 
- 91% to 100%                                  2              6.8                     10            2.4 
                          ----------------------  ---------------  --------------------- 
Partially collateralised 
 (A):                                         20              5.8                    102            8.0 
                          ----------------------  ---------------  --------------------- 
- collateral 
 value on A                                    3                                      29 
                          ----------------------                   --------------------- 
Total                                        266              6.5                    993            5.5 
                          ----------------------  ---------------  --------------------- 
Rated CRR/PD 
 9 to 10 
Not collateralised                         2,489             14.0                  1,553           20.0 
                          ----------------------  ---------------  --------------------- 
Fully collateralised                         571              4.3                    819            3.0 
                          ----------------------  ---------------  --------------------- 
LTV ratio: 
- less than 
 50%                                         143              3.5                    142            4.2 
                                                  --------------- 
- 51% to 75%                                 276              6.0                    562            1.1 
                                                  --------------- 
- 76% to 90%                                  83              0.9                     69           11.5 
                                                  --------------- 
- 91% to 100%                                 69              3.7                     46            9.2 
                          ----------------------  ---------------  --------------------- 
Partially collateralised 
 (B):                                        245             25.7                    200           39.0 
                          ----------------------  ---------------  --------------------- 
- collateral 
 value on B                                  128                                     115 
                          ----------------------                   --------------------- 
Total                                      3,305             13.2                  2,572           16.1 
                          ----------------------  ---------------  --------------------- 
At 31 Dec                                  3,571             12.7                  3,565           13.1 
                          ----------------------  ---------------  --------------------- 
 

.

Other credit risk exposures

(Audited)

In addition to collateralised lending, other credit enhancements are employed and methods used to mitigate credit risk arising from financial assets. These are described in more detail below:

-- Some securities issued by governments, banks and other financial institutions benefit from additional credit enhancement provided by government guarantees that cover the assets;

-- Debt securities issued by banks and financial institutions include asset-backed securities and similar instruments which are supported by underlying pools of financial assets;

-- The group's maximum exposure to credit risk includes financial guarantees and similar contracts granted, as well as loan and other credit-related commitments. Depending on the terms of the arrangement, we may use additional credit mitigation if a guarantee is called upon or a loan commitment is drawn and subsequently defaults.

Personal lending

We provide a broad range of secured and unsecured personal lending products to meet customer needs. Personal lending includes advances to customers for asset purchases such as residential property where the loans are secured by the assets being acquired. We also offer unsecured lending products such as overdrafts, credit cards and personal loans.

At 31 December 2022, we introduced enhancements in the SICR approach in relation to capturing relative movements in PD. The enhanced approach captured relative movements in PD since origination, which resulted in a significant migration to stage 2 from loans to customers gross carrying amounts in stage 1.

The volume of stage 1 customer accounts with lower absolute levels of credit risk who have exhibited some amount of relative increase in PD since origination have migrated into stage 2, and

accounts originated with higher absolute levels of credit risk with no or insignificant increases in PD since origination have been transferred back to stage 1, with no material overall change in risk.

The impact on ECL is immaterial due to the offsetting ECL impacts of stage migrations and the low LTV profiles applicable to these customers.

The enhancement of the SICR approach constitutes an improvement towards more responsive models that better reflect the SICR since origination. This includes consideration of the current cost of living pressures, as markets adjust to the higher interest rate environment.

The following table shows the levels of personal lending products in the various portfolios.

 
Total personal lending for loans and advances to customers at amortised 
 costs by stage distribution 
                                                   Gross carrying amount                                                                        Allowance for ECL 
                                  Stage               Stage                   Stage               Total                     Stage                   Stage                   Stage                   Total 
                                      1                   2                       3                                             1                       2                       3 
                                   GBPm                GBPm                    GBPm                GBPm                      GBPm                    GBPm                    GBPm                    GBPm 
                     ------------------  ------------------  ----------------------  ------------------  ------------------------  ----------------------  ----------------------  ---------------------- 
By portfolio 
                     ------------------  ------------------  ----------------------  ------------------  ------------------------  ----------------------  ----------------------  ---------------------- 
First lien 
 residential 
 mortgages                       96,757              28,200                     546             125,503                      (10)                   (113)                    (62)                   (185) 
                     ------------------  ------------------  ----------------------  ------------------  ------------------------  ----------------------  ----------------------  ---------------------- 
- of which: 
 interest 
 only (including 
 offset)                         14,979               3,637                      90              18,706                       (2)                    (37)                    (10)                    (49) 
Other personal 
 lending                          9,988               2,841                     294              13,123                     (102)                   (458)                   (127)                   (687) 
                     ------------------  ------------------  ----------------------  ------------------  ------------------------  ----------------------  ----------------------  ---------------------- 
- other                           5,892               1,591                     198               7,681                      (56)                   (187)                    (73)                   (316) 
- credit cards                    4,096               1,250                      96               5,442                      (46)                   (271)                    (54)                   (371) 
At 31 Dec 2022                  106,745              31,041                     840             138,626                     (112)                   (571)                   (189)                   (872) 
                     ------------------  ------------------  ----------------------  ------------------  ------------------------  ----------------------  ----------------------  ---------------------- 
 

At 31 December 2022, the stage 2 personal lending balances increased by GBP27.7bn to GBP31.0bn compared with

31 December 2021. This increase is largely due to enhancement in the SICR approach to capture relative movements in PD since

origination and also, to a lesser extent, it takes into consideration cost of living pressures. The modest impact on ECL is driven by a combination of changes in PDs applied and low LTV customer profiles.

 
Total personal credit-related commitments and financial guarantees 
 by stage distribution 
                                       Nominal amount                                                                           Allowance for ECL 
                  Stage                 Stage                  Stage                                       Stage                   Stage                   Stage 
                      1                     2                      3             Total                         1                       2                       3                     Total 
                   GBPm                  GBPm                   GBPm              GBPm                      GBPm                    GBPm                    GBPm                      GBPm 
----- 
At 31 
 Dec 
 2022            41,949                   365                     87            42,401                       (9)                       -                       -                       (9) 
-----  ----------------  --------------------  ---------------------  ----------------  ------------------------  ----------------------  ----------------------  ------------------------ 
 
 
Total personal lending for loans and advances to customers at amortised 
 costs by stage distribution (continued) 
                                                      Gross carrying amount                                                                             Allowance for ECL 
                                   Stage                  Stage                    Stage                                          Stage                    Stage                    Stage 
                                       1                      2                        3                Total                         1                        2                        3                    Total 
                                    GBPm                   GBPm                     GBPm                 GBPm                      GBPm                     GBPm                     GBPm                     GBPm 
                     -------------------  ---------------------  -----------------------  -------------------  ------------------------  -----------------------  -----------------------  ----------------------- 
By portfolio 
First lien 
 residential 
 mortgages                       115,464                  1,927                      686              118,077                      (20)                     (42)                    (101)                    (163) 
                     -------------------  ---------------------  -----------------------  -------------------  ------------------------  -----------------------  -----------------------  ----------------------- 
- of which: 
 interest 
 only (including 
 offset)                          17,371                  1,189                       71               18,631                       (3)                     (16)                     (18)                     (37) 
Other personal 
 lending                          11,440                  1,434                      367               13,241                     (102)                    (311)                    (191)                    (604) 
                     -------------------  ---------------------  -----------------------  -------------------  ------------------------  -----------------------  -----------------------  ----------------------- 
- other                            6,199                    778                      245                7,222                      (52)                    (118)                    (115)                    (285) 
- credit cards                     5,241                    656                      122                6,019                      (50)                    (193)                     (76)                    (319) 
At 31 Dec 2021                   126,904                  3,361                    1,053              131,318                     (122)                    (353)                    (292)                    (767) 
                     -------------------  ---------------------  -----------------------  -------------------  ------------------------  -----------------------  -----------------------  ----------------------- 
 
 
Total personal credit-related commitments and financial guarantees 
 by stage distribution (continued) 
                                          Nominal amount                                                                              Allowance for ECL 
                    Stage                  Stage                  Stage               Total                     Stage                     Stage                   Stage                     Total 
                        1                      2                      3                                             1                         2                       3 
                     GBPm                   GBPm                   GBPm                GBPm                      GBPm                      GBPm                    GBPm                      GBPm 
       ------------------  ---------------------  ---------------------  ------------------  ------------------------  ------------------------  ----------------------  ------------------------ 
At 31 
 Dec 
 2021              39,835                    296                     75              40,206                       (8)                       (1)                       -                       (9) 
       ------------------  ---------------------  ---------------------  ------------------  ------------------------  ------------------------  ----------------------  ------------------------ 
 

Mortgage lending

We offer a wide range of mortgage products designed to meet customer needs, including capital repayment, interest-only and offset mortgages. Internal credit policies prescribe the range of acceptable residential property LTV thresholds with the maximum upper limit for new loans set between 50% and 95%, depending on the product type and loan amount.

We have continued to see net growth in our Mortgage business of GBP7.4bn in 2022. We have maintained strong presence in the market through 2022 while, where appropriate, strengthening our affordability controls and credit policy to reflect the more uncertain economic outlook.

The quality of our mortgage book remained strong, with low levels of impairment allowances. The average LTV ratio on new lending was 67%, compared with an estimated 50% for the overall mortgage portfolio.

Exposure to interest-only mortgage loans

The following information is presented for the bank's HSBC branded interest-only mortgage loans. This excludes offset mortgages in first direct and private banking mortgages.

At the end of 2022, the average LTV ratio of the interest-only mortgage loans was 41%, and 99% had a LTV ratio of 75% or less.

Of the interest-only mortgage loans that expired in 2020, 83% were repaid within 12 months of expiry with a total of 96% being repaid within 24 months of expiry. For those expiring during 2021, 95% were repaid within 12 months of expiry. The increase of the amount fully repaid within the 12 months is explained by the extensions granted as part of the FCA guidance on helping

borrowers with maturing interest-only mortgages during the pandemic, which reduced the repayment rates within 12 months for cases maturing in 2022. Following the end of these extensions in October 2021, repayment levels have now returned to levels similar to 2019.

The exposure of interest-only mortgage loans at the end of 2022 is GBP12bn and the maturity profile is as follows:

 
HSBC interest-only mortgage loans 
                                                GBPm 
                                -------------------- 
Expired interest-only mortgage 
 loans(1)                                        111 
                                -------------------- 
Interest-only mortgage loans 
 by maturity 
- 2023                                           182 
                                -------------------- 
- 2024                                           178 
                                -------------------- 
- 2025                                           249 
                                -------------------- 
- 2026                                           318 
                                -------------------- 
- 2027-2031                                    2,450 
                                -------------------- 
- post 2031                                    8,507 
                                -------------------- 
At 31 Dec 2022                                11,995 
                                -------------------- 
 

1 Includes interest-only mortgages which have reached their contractual maturity date, but were unsettled at the end of 2022.

Exposure to offset mortgage in first direct

The offset mortgage in first direct is a flexible way for our customers to take control of their finances. It works by grouping together the customer's mortgage, savings and current accounts to off-set their credit and debit balances against their mortgage exposure which at the end of 2022 was GBP4.6bn with an average LTV ratio of 32% .

 
Personal lending - reconciliation of changes in gross carrying/nominal 
 amount and allowances for loans and advances to customers including 
 loan commitments and financial guarantees 
(Audited) 
                                                                                                                                                                       ------------------                                   ------------------- 
                                                         Non-credit impaired                                                                  Credit impaired 
                                           Stage 1                                        Stage 2                               Stage 3                               POCI                                        Total 
                                               Gross                                  Gross                                Gross                                Gross                                                Gross 
                                           carrying/            Allowance         carrying/            Allowance       carrying/            Allowance       carrying/           Allowance                        carrying/            Allowance 
                                             nominal                  for           nominal                  for         nominal                  for         nominal                 for                          nominal                  for 
                                              amount                  ECL            amount                  ECL          amount                  ECL          amount                 ECL                           amount                  ECL 
                                                GBPm                 GBPm              GBPm                 GBPm            GBPm                 GBPm            GBPm                GBPm                             GBPm                 GBPm 
At 1 Jan 2022                                166,739                (130)             3,657                (354)           1,128                (292)               -                   -                          171,524                (776) 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
Transfers of 
 financial 
 instruments                                (28,575)                 (62)            28,428                   90             147                 (28)               -                   -                                -                    - 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
- transfers from 
 stage 
 1 to stage 2                               (37,592)                  119            37,592                (119)               -                    -               -                   -                                -                    - 
- transfers from 
 stage 
 2 to stage 1                                  9,060                (177)           (9,060)                  177               -                    -               -                   -                                -                    - 
- transfers to 
 stage 
 3                                              (76)                    -             (414)                   87             490                 (87)               -                   -                                -                    - 
- transfers from 
 stage 
 3                                                33                  (4)               310                 (55)           (343)                   59               -                   -                                -                    - 
                     -------------------------------  -------------------                    -------------------  --------------  -------------------  --------------  ------------------  ------------------------------- 
Net remeasurement 
 of 
 ECL arising from 
 transfer 
 of stage                                          -                  142                 -                (137)               -                  (1)               -                   -                                -                    4 
New financial 
 assets 
 originated or 
 purchased                                    40,577                (111)                 -                    -               -                    -               -                   -                           40,577                (111) 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
Changes to risk 
 parameters 
 - further 
 lending/repayments                          (9,365)                   49               669                  (2)             112                    9               -                   -                          (8,584)                   56 
Change in risk 
 parameters 
 - credit quality                                  -                 (35)                 -                (164)               -                (137)               -                   -                                -                (336) 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
Changes to models 
 used 
 for ECL 
 calculation                                       -                  (1)                 -                 (85)               -                   12               -                   -                                -                 (74) 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
Asset derecognised 
 (including final 
 repayments)                                (20,682)                   27           (1,348)                   81           (216)                    4               -                   -                         (22,246)                  112 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
Assets written off                                 -                    -                 -                    -           (244)                  244               -                   -                            (244)                  244 
At 31 Dec 2022                               148,694                (121)            31,406                (571)             927                (189)               -                   -                          181,027                (881) 
                                                      -------------------  ----------------  -------------------                  -------------------                  ------------------                                   ------------------- 
ECL 
 release/(charge) 
 for the period                                                        71                                  (307)                                (113)                                   -                                                 (349) 
                                                      -------------------                    -------------------                  -------------------                  ------------------                                   ------------------- 
Recoveries                                                                                                                                                                                                                                   64 
Others                                                                                                                                                                                                                                        - 
                                                      -------------------                    -------------------                  -------------------                  ------------------                                   ------------------- 
Total change in ECL 
 for the period                                                                                                                                                                                                                           (285) 
                                                      -------------------                    -------------------                  -------------------                  ------------------                                   ------------------- 
 
 
At 1 Jan 2021                155,635                 (176)           7,173               (894)           1,270                 (395)               -                   -         164,078               (1,465) 
                                      --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Transfers of 
 financial 
 instruments                   2,041                 (527)         (2,690)                 617             649                  (90)               -                   -               -                     - 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
- transfers from 
 stage 
 1 to stage 2                (4,559)                    40           4,559                (40)               -                     -               -                   -               -                     - 
------------------- 
- transfers from 
 stage 
 2 to stage 1                  6,774                 (551)         (6,774)                 551               -                     -               -                   -               -                     - 
------------------- 
- transfers to 
 stage 
 3                             (271)                     2           (650)                 157             921                 (159)               -                   -               -                     - 
------------------- 
- transfers from 
 stage 
 3                                97                  (18)             175                (51)           (272)                    69               -                   -               -                     - 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------ 
Net remeasurement 
 of 
 ECL arising from 
 transfer 
 of stage                          -                   356               -                (58)               -                     -               -                   -               -                   298 
New financial 
 assets 
 originated or 
 purchased                    32,731                  (55)               -                   -               -                     -               -                   -          32,731                  (55) 
                                      --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Changes to risk 
 parameters 
 - further 
 lending/repayments          (5,447)                    72             758                  72           (210)                    18               -                   -         (4,899)                   162 
Change in risk 
 parameters 
 - credit quality                  -                   179               -               (247)               -                 (176)               -                   -               -                 (244) 
                                      --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Changes to models                  -                     -               -                   -               -                     -               -                   -               -                     - 
 used 
 for ECL 
 calculation 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Asset derecognised 
 (including final 
 repayments)                (18,221)                    21         (1,584)                 156           (236)                     6               -                   -        (20,041)                   183 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Assets written off                 -                     -               -                   -           (345)                   345               -                   -           (345)                   345 
At 31 Dec 2021               166,739                 (130)           3,657               (354)           1,128                 (292)               -                   -         171,524                 (776) 
                                      --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
ECL 
 release/(charge) 
 for the period                                        573                                (77)                                 (152)                                   -                                   344 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Recoveries                                                                                                                                                                                                  88 
Others                                                                                                                                                                                                     (1) 
                                      --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
Total change in ECL 
 for the period                                                                                                                                                                                            431 
-------------------                   --------------------                  ------------------                  --------------------                  ------------------                  -------------------- 
 

Collateral on loans and advances

(Audited)

The following table provides a quantification of the value of fixed charges we hold over specific assets where we have a history of enforcing, and are able to enforce, collateral in satisfying a debt in the event of the borrower failing to meet its contractual

obligations, and where the collateral is cash or can be realised by sale in an established market. The collateral valuation excludes any adjustments for obtaining and selling the collateral and, in particular, loans shown as not collateralised or partially collateralised may also benefit from other forms of credit mitigants.

 
Personal lending: residential mortgage loans including loan commitments 
 by level of collateral 
(Audited) 
                                         2022                                                   2021 
                               Gross carrying/nominal              ECL                  Gross carrying/nominal            ECL 
                                               amount         coverage                                  amount       coverage 
                                                 GBPm                %                                    GBPm              % 
Stage 1 
                -------------------------------------  --------------- 
Fully 
collateralised                                108,895                -                                 121,888              - 
                ------------------------------------- 
LTV ratio: 
- less than 
50%                                            57,630                -                                  58,971              - 
- 51% to 60%                                   18,852                -                                  20,559              - 
- 61% to 70%                                   16,506                -                                  18,722              - 
- 71% to 80%                                   10,468                -                                  17,460              - 
- 81% to 90%                                    4,853                -                                   5,723              - 
- 91% to 100%                                     586                -                                     453              - 
Partially 
collateralised 
(A):                                              263                -                                     253              - 
                ------------------------------------- 
LTV ratio: 
- 101% to 110%                                     58                -                                      75              - 
- 111% to 120%                                     50                -                                      43              - 
- greater than 
120%                                              155                -                                     135              - 
- collateral 
value on A                                        191                                                      169 
                ------------------------------------- 
Total                                         109,158                -                                 122,141              - 
                ------------------------------------- 
Stage 2 
                ------------------------------------- 
Fully 
collateralised                                 28,245              0.4                                   1,978            2.1 
                -------------------------------------  --------------- 
LTV ratio: 
- less than 
50%                                             8,471              0.6                                   1,346            1.6 
- 51% to 60%                                    5,224              0.4                                     288            2.5 
- 61% to 70%                                    7,008              0.3                                     192            3.2 
- 71% to 80%                                    4,856              0.3                                     125            4.8 
- 81% to 90%                                    2,384              0.2                                      23            5.6 
- 91% to 100%                                     302              0.2                                       4            1.9 
Partially 
collateralised 
(B):                                               40              0.3                                       2            9.0 
                -------------------------------------  --------------- 
LTV ratio: 
- 101% to 110%                                      8              1.3                                       1            0.4 
- 111% to 120%                                      8                -                                       -              - 
- greater than 
120%                                               24              0.1                                       1           11.1 
- collateral 
value on B                                         31                                                        1 
                ------------------------------------- 
Total                                          28,285              0.4                                   1,980            2.1 
                -------------------------------------  --------------- 
Stage 3 
                ------------------------------------- 
Fully 
collateralised                                    551             11.0                                     695           14.3 
                -------------------------------------  --------------- 
LTV ratio: 
- less than 
50%                                               362              9.2                                     463           13.0 
- 51% to 60%                                       91              9.7                                      92           14.0 
- 61% to 70%                                       40             15.9                                      58           16.2 
- 71% to 80%                                       27             19.7                                      50           19.1 
- 81% to 90%                                        9             24.5                                      15           26.9 
- 91% to 100%                                      22             22.5                                      17           18.6 
Partially 
collateralised 
(C):                                               10              6.2                                       5           26.3 
                -------------------------------------  --------------- 
LTV ratio: 
- 101% to 110%                                      9              3.6                                       3           20.7 
- 111% to 120%                                      -                -                                       -              - 
- greater than 
120%                                                1             11.9                                       2           33.4 
- collateral 
value on C                                          3                                                        4 
                ------------------------------------- 
Total                                             561             10.9                                     700           14.4 
                -------------------------------------  --------------- 
At 31 Dec                                     138,004              0.1                                 124,821            0.1 
                -------------------------------------  --------------- 
 
 
Treasury risk 
 

Overview

Treasury risk is the risk of having insufficient capital, liquidity or funding resources to meet financial obligations and satisfy regulatory requirements, as well as the risk to our earnings or capital due to structural and transactional foreign exchange exposures and changes in market interest rates, together with pension and insurance risk.

Treasury risk arises from changes to the respective resources and risk profiles driven by customer behaviour, management decisions or the external environment.

Approach and Policy

(Audited)

Our objective in the management of treasury risk is to maintain appropriate levels of capital, liquidity, funding, foreign exchange and market risk to support our business strategy, and meet our regulatory and stress testing-related requirements.

Our approach to treasury management is driven by our strategic and organisational requirements, taking into account the regulatory, economic and commercial environment. We aim to maintain a strong capital and liquidity base to support the risks inherent in our business and invest in accordance with our strategy, meeting both consolidated and local regulatory requirements at all times.

Our policy is underpinned by our risk management framework. The risk management framework incorporates a number of measures aligned to our assessment of risks for both internal and regulatory purposes. These risks include credit, market, operational, pensions, structural and transactional foreign exchange risk, and interest rate risk in the banking book.

For further details, refer to our Pillar 3 Disclosures at 31 December 2022.

Treasury Risk Management

Key developments in 2022

-- Our CET1 ratio decreased from 15.3% at 31 December 2021 to 13.5% at 31 December 2022. This included a 1.7 percentage point decrease due to new regulatory requirements.

-- The Group Board approved a new IRRBB strategy in September, with the objective of increasing our stabilisation of NII with consideration given to any capital or other constraints, and then adopting a managed approach based on interest rates and outlook. We intend to adopt a similar approach in HSBC UK.

-- We took steps to reduce the duration risk of our Treasury hold-to-collect-and-sell portfolio, which is accounted for at FVOCI primarily to reduce the capital impact from rising interest rates. This risk reduction lowered the hold-to-collect-and-sell stressed value at risk ('SVaR') exposure of this portfolio from GBP555m at the end of 2021 to GBP507m at the end of 2022.

-- We implemented a new hold-to-collect business model to better reflect our management strategy to stabilise NII. This portfolio of HQLA will continue to form a part of our liquid asset buffer going forward, as well as being a hedge to our structural interest rate risk.

-- We enhanced the monitoring and forecasting of our capital positions as a result of the Russia-Ukraine war, although there were no material capital or liquidity direct impacts from the increased uncertainty on the forward economic outlook. There was also limited direct impact on our pension plan, as it had limited direct investments in Russia or Ukraine.

-- We contributed towards the Group's inaugural resolvability self-assessment to meet the Bank of England requirements, which came into effect on 1 January 2022. This was incorporated into the Bank of England publication of their findings from the first assessment of the resolvability of the eight major UK firms as part of the Resolvability Assessment Framework.

-- During the periods of high market volatility and turbulence in the UK gilt market, we enhanced the monitoring of our pension plan.The trustee funding level remained stable through the market volatility as a result of its proactive pension scheme management, low risk investment strategy and limited leverage in its liability funds.

-- Inflationary pressures have also impacted the pension plan in several ways, including investment strategy, actuarial factors, pension indexation and members' behaviours. We have worked with Performance & Reward and the trustee of the pension plan to ensure the impact to the plan and members is understood and monitored. Refinements were made to the inflation hedging strategy to ensure it continues to be effective in the current high inflation environment.

Governance and structure

The Chief Risk Officer is the accountable risk steward, and the Chief Financial Officer is the risk owner, for all treasury risks.

Capital, liquidity, interest rate risk in the banking book and non-trading book foreign exchange risk are the responsibility of the Executive Committee and the Risk Committee. The Treasury function actively manages these risks on an on-going basis, supported by the ALCO, overseen by Treasury Risk Management and the HSBC UK Risk Management Meeting.

Pension risk is overseen by a pension risk management meeting, chaired by the accountable risk steward.

Capital, liquidity and funding risk management

Assessment and risk appetite

Our capital management is supported by a capital management framework. The framework incorporates key capital risk appetites including CET1, total capital, MREL, and leverage ratio.

Our ICAAP is an assessment of our capital position, outlining both regulatory and internal capital resources and requirements resulting from our business model, strategy, risk profile and management, performance and planning, risks to capital, and the implications of stress testing. Our assessment of capital adequacy is driven by an assessment of risks. These risks include credit, market, operational, pensions, structural foreign exchange, interest rate risk in the banking book and group risk. Climate risk is also considered as part of the ICAAP, and we are continuing to develop our approach. The ICAAP supports the determination of our capital risk appetite and target ratios, as well as enables the assessment and determination of capital requirements by the PRA.

We aim to ensure that management has oversight of our liquidity and funding risks through robust governance, in line with our risk management framework. We manage liquidity and funding risk in accordance with globally consistent policies, procedures and reporting standards.

Group policies require us to meet internal minimum requirements and any applicable regulatory requirements at all times. These requirements are assessed through our ILAAP, which ensures that we have robust strategies, policies, processes and systems for the identification, measurement, management and monitoring of liquidity risk over an appropriate set of time horizons, including intra-day. The ILAAP informs the setting of our risk tolerance and risk appetite. It also assesses the capability to manage liquidity and funding effectively.

The ICAAP and ILAAP are approved by the HSBC UK board and subject to robust review and challenge by the Group to ensure consistency of approach and application of the Group's policies and controls.

Planning and performance

Capital and RWA plans form part of the annual financial resource plan that is approved by the Board. Capital and RWA forecasts are produced on a monthly basis, and capital and RWAs are monitored and managed against the plan.

Through our internal governance processes, we seek to strengthen discipline over our investment and capital allocation decisions, and to ensure that returns on investment meet management's objectives. The Group strategy is to allocate capital to businesses and entities to support growth objectives where returns above internal hurdle levels have been identified and in order to meet their regulatory and economic capital needs. We evaluate and manage business returns by using a return on average tangible equity measure.

Funding and liquidity plans also form part of the financial resource plan that is approved by the Board. The Board-level appetite measures are the LCR and NSFR, together with an internal liquidity metric. In addition, we use a wider set of measures to manage an appropriate funding and liquidity profile, including wholesale funding concentration limits, intra-day liquidity, forward-looking funding assessments and other key measures.

Risks to capital and liquidity

Outside the stress testing framework, other risks may be identified that have the potential to affect our RWAs, capital and/or liquidity position. We closely monitor future regulatory changes and continue to evaluate the impact of these upon our capital and liquidity requirements, particularly those related to the UK's implementation of the outstanding measures to be implemented from the Basel III reforms ('Basel 3.1').

Regulatory developments

Our capital adequacy ratios have been affected by regulatory developments in 2022, including changes to IRB modelling requirements and the UK's implementation of the revisions to the CRR II. The PRA's final rules on NSFR were implemented and have been reflected in disclosures since the first quarter of 2022.

Further details can be found in the 'Regulatory developments' section of the HSBC UK's Pillar 3 Disclosures at 31 December 2022.

Regulatory reporting processes and controls

The quality of regulatory reporting remains a key priority for management and regulators. We are progressing with a comprehensive programme to strengthen our processes, improve consistency and enhance controls across our prudential regulatory reporting. We commissioned a number of independent external reviews, some at the request of our regulators, including one on our credit risk RWA reporting process, which concluded in December 2022. These reviews have so far resulted in enhancements to our RWAs and the LCR through improvements in reporting accuracy, which have been reflected in our year-end regulatory reported ratios. Our prudential regulatory reporting programme is being phased over a number of years, prioritising RWA, capital and liquidity reporting in the early stages of the programme. While this programme continues, there may be further impacts on some of our regulatory ratios, such as the CET1, LCR and NSFR, as we implement recommended changes and continue to enhance our controls across the process.

Stress testing and recovery planning

We use stress testing to inform management of the capital and liquidity needed to withstand internal and external shocks, including a global economic downturn. Stress testing results are also used to inform risk mitigation actions, allocation of financial resources, and recovery and resolution planning, as well as to re-evaluate business plans where analysis shows capital, liquidity and/or returns do not meet their target.

In addition to a range of internal stress tests, we are subject to supervisory stress testing by the Bank of England. The results of regulatory stress testing and our internal stress tests are used when assessing our internal capital and liquidity requirements through the ICAAP and ILAAP. The outcomes of stress testing exercises carried out by the Bank of England feed into the setting of regulatory minimum ratios and buffers.

We maintain a recovery plan which sets out potential options management could take in a range of stress scenarios that could result in a breach of capital or liquidity buffers. The recovery plan sets out the framework and governance arrangements to support restoring HSBC UK to a stable and viable position, and so lowering the probability of failure from either idiosyncratic company-specific stress or systemic market-wide issues. Our recovery plan provides detailed actions that management would consider taking in a stress scenario should their positions deteriorate and threaten to breach risk appetite and regulatory minimum levels. This is to help ensure that we can stabilise our financial position and recover from financial losses in a stress environment.

We also have capabilities, resources and arrangements in place to address the unlikely event that we might not be recoverable and would therefore need to be resolved by the Bank of England. We contributed to the Group's inaugural resolvability assessment framework ('RAF') self-assessment during 2021 to meet the Bank of England's requirements, which came into effect on 1 January 2022.

Overall, our recovery and resolution planning helps safeguard our financial and operational stability. The Group is committed to further developing its recovery and resolution capabilities, including in relation to the BoE's resolvability assessment framework.

Measurement of interest rate risk in the banking book processes

Assessment and risk appetite

Interest rate risk in the banking book is the risk of an adverse impact to earnings or capital due to changes in market interest rates. It is generated by our non-traded assets and liabilities, specifically loans, deposits and financial instruments that are not held for trading intent or held to hedge positions held with trading intent. Interest rate risk that can be economically hedged may be transferred to the Markets Treasury business. Hedging is generally executed through interest rate derivatives or fixed-rate government bonds. Any interest rate risk that Markets Treasury cannot economically hedge is not transferred and will remain within the global business where the risks originate.

The Treasury function uses a number of measures to monitor and control interest rate risk in the banking book, including:

   --     Net Interest Income sensitivity; 
   --     Economic Value of Equity sensitivity; and 
   --     Non-Trading Value at Risk. 

Net interest income sensitivity

A principal part of our management of non-traded interest rate risk is to monitor the sensitivity of expected NII under varying interest rate scenarios (i.e. simulation modelling), where all other economic variables are held constant. This monitoring is undertaken at an entity level, where HSBC UK calculates both one-year and five-year NII sensitivities across a range of interest rate scenarios.

NII sensitivity figures represent the effect of pro forma movements in projected yield curves based on a static balance sheet size and structure. The exception to this is where the size of the balances or repricing is deemed interest rate sensitive, for example, early prepayment of mortgages. These sensitivity calculations do not incorporate actions that would be taken by Markets Treasury or in the business that originates the risk to mitigate the effect of interest rate movements.

The NII sensitivity calculations assume that interest rates of all maturities move by the same amount in the 'up-shock' scenario. The sensitivity calculations in the 'down-shock' scenarios reflect no floors to the shocked market rates. However, customer product-specific interest rate floors are recognised where applicable.

Economic value of equity sensitivity

EVE represents the present value of the future banking book cash flows that could be distributed to equity holders under a managed run-off scenario. This equates to the current book value of equity plus the present value of future NII in this scenario. EVE can be used to assess the economic capital required to support interest rate risk in the banking book. An EVE sensitivity represents the expected movement in EVE due to pre-specified interest rate shocks, where all other economic variables are held constant. Operating entities are required to monitor EVE sensitivities as a percentage of capital resources.

Further details of HSBC UK's risk management of interest rate risk in the banking book can be found in the HSBC UK's Pillar 3 Disclosures as at December 2022.

Non-trading Value at Risk

Non-trading portfolios comprise positions that primarily arise from the interest rate management of our retail and commercial

banking assets and liabilities, financial investments measured at fair value through other comprehensive income, debt instruments measured at amortised cost, and exposures arising from our insurance operations.

The following table summarises the main risk types where non-trading market risks reside, and the market risk measures used to monitor and limit exposures.

 
  Non-Trading risk 
 
    *    Interest rates 
 
 
    *    Credit spreads 
  Value at risk | Sensitivity 
   | Stress testing 
 

Value at Risk of the non-trading portfolios

(Audited)

Non-trading VaR includes the interest rate risk in the banking book transferred to and managed by Markets Treasury and the exposures generated by the portfolio of high-quality liquid assets held by Markets Treasury to meet liquidity requirements.

The non-trading VaR increased materially during 2022 from GBP24.3m to end the year at GBP42.5m and was predominately driven by interest rate risk. The steady increase in market volatility led to an increase in the VaR, despite reductions in outright positions reaching an average level of ca. GBP40m in August. September saw a further increase in VaR due to a recalibration of the model with the VaR peaking for the year. The volatile market conditions driven by continued geopolitical events, change in the UK fiscal stance and concerns over high inflation led the Markets Treasury business to materially reduce the outright interest rate risk sensitivity and VaR fell in line back to average levels.

The daily levels of total non-trading VaR over the last year are set out in the graph below.

 
Daily VaR (non-trading portfolios), 99% 1 day (GBPm) 
 

The HSBC UK's non-trading VaR for the year is shown in the table below.

 
Non-trading VaR, 99% 1 day 
(Audited) 
                           Credit          Interest             Portfolio 
                           spread             Rates   Diversifi-cation(1)          Total(2) 
                             GBPm              GBPm                  GBPm              GBPm 
Balance at 
 31 Dec 2022                  1.4              42.1                 (1.0)              42.5 
               ------------------  ----------------  --------------------  ---------------- 
Average                       1.4              38.2                 (0.9)              38.7 
               ------------------  ----------------  --------------------  ---------------- 
Maximum                       2.1              83.4                                    84.3 
               ------------------  ----------------  --------------------  ---------------- 
Minimum                       0.9              24.5                                    24.3 
               ------------------  ----------------  --------------------  ---------------- 
 
 
Balance at 
 31 Dec 2021                   1.9               24.5                (2.1)               24.3 
               -------------------  -----------------  -------------------  ----------------- 
Average                        1.8               26.7                (1.2)               27.3 
               -------------------  -----------------  -------------------  ----------------- 
Maximum                        2.6               34.1                                    35.6 
               -------------------  -----------------  -------------------  ----------------- 
Minimum                        1.5               16.6                                    16.6 
               -------------------  -----------------  -------------------  ----------------- 
 

1 Portfolio diversification is the market risk dispersion effect of holding a portfolio containing different risk types. It represents the reduction in unsystematic market risk that occurs when combining a number of different risk types, for example, interest rate and credit risk together in one portfolio. It is measured as the difference between the sum of the VaR by individual risk type and the combined total VaR. A negative number represents the benefit of portfolio diversification. As the maximum occurs on different days for different risk types, it is not meaningful to calculate a portfolio diversification benefit for this measure.

   2     The total VaR is non-additive across risk types due to diversification effects. 

Other risks

Non-trading book foreign exchange exposures

Structural foreign exchange exposures

Structural foreign exchange exposures arise from net assets or capital investments in foreign operations, together with any associated hedging. A foreign operation is defined as a subsidiary, associate, joint arrangement or branch where the activities are conducted in a currency other than that of the reporting entity. An entity's functional reporting currency is normally that of the primary economic environment in which the entity operates. HSBC UK does not have any net assets or capital investments in foreign operations.

Transactional foreign exchange exposures

Transactional foreign exchange risk arises primarily from day-to-day transactions in the banking book generating profit and loss or FVOCI reserves in a currency other than our reporting currency. Transactional foreign exchange exposure generated through profit and loss is periodically transferred to Markets and Securities Services and managed within limits with the exception of limited residual foreign exchange exposure arising from timing differences or for other reasons. Transactional foreign exchange exposure generated through OCI reserves is managed by the Markets Treasury business within agreed appetite.

Pension risk management process

In the UK, all future pension benefits are provided on a defined contribution basis. A defined benefit pension plan remains in respect of past service. The defined benefit pension plan is sectionalised to ensure no entities outside the ring-fence participate in the same section as HSBC UK. In the defined contribution pension plan, the contributions that HSBC UK is required to make are known, while the ultimate pension benefit will vary, typically with investment returns achieved by investment choices made by the employee. While the market risk to HSBC UK of the defined contribution plan is low, the bank is still exposed to operational and reputational risk.

In the defined benefit pension plan, the level of pension benefit is known. Therefore, the level of contributions required by HSBC UK will vary due to a number of risks, including:

   --     investments delivering a return below that required to provide the projected plan benefits; 

-- the prevailing economic environment leading to corporate failures, thus triggering write-downs in asset values (both equity and debt);

-- a change in either interest rates or inflation, causing an increase in the value of the plan liabilities; and

   --     plan members living longer than expected (known as longevity risk). 

Pension risk is assessed using an economic capital model that takes into account potential variations in these factors. The impact of these variations on both pension assets and pension liabilities is assessed using a one-in-200-year stress test. Scenario analysis and other stress tests are also used to support pension risk management.

To fund the benefits associated with HSBC UK's defined benefit plan, HSBC UK make contributions in accordance with advice from actuaries and in consultation with the plan's trustees where relevant. Contributions are required when the plan's assets are considered insufficient to cover the existing pension liabilities. Contributions are typically revised once every three years.

The defined benefit plan invests contributions in a range of investments designed to limit the risk of assets failing to meet the plan's liabilities. Any changes in expected returns from the investments may also change future contribution requirements. In pursuit of these long-term objectives, an overall target allocation is established for asset classes of the defined benefit plan. Bonds and derivatives are allocated to match expected benefit outflows so as to reduce interest, inflation and currency risk. Each permitted asset class has its own benchmarks, such as property valuation indices or liability characteristics. The benchmarks are reviewed on a manager by manager basis at least once every three to five years and more frequently if required by circumstances. The process takes account of changes in the plan's liabilities. The most significant benchmark is the interest rate and inflation hedging programme and this was last reviewed during 2022. The assets are invested in a diverse range of assets to reduce any concentrations of risk.

In addition, the defined benefit plan holds longevity swap contracts. These arrangements provide long term protection to the defined benefit plan against costs resulting from pensioners or their dependants living longer than initially expected and as at

31 December 2022 cover approximately 60% of the pensioner liabilities.

Capital Risk in 2022

Capital overview

 
Capital adequacy metrics(1) 
                                         At 31 Dec 
                                        2022                2021 
                           ----------------- 
Available capital (GBPm) 
                           ----------------- 
Common equity tier 1 
 capital                              12,519              12,813 
                           -----------------  ------------------ 
Tier 1 capital                        14,771              15,067 
                           -----------------  ------------------ 
Total regulatory capital              17,847              18,067 
                           -----------------  ------------------ 
Risk-weighted assets 
 (GBPm) 
                           -----------------  ------------------ 
Credit risk                           80,740              72,817 
                           -----------------  ------------------ 
Counterparty credit risk                 204                 129 
                           -----------------  ------------------ 
Market risk                              101                 170 
                           -----------------  ------------------ 
Operational risk                      11,368              10,607 
                           -----------------  ------------------ 
Total risk-weighted 
 assets                               92,413              83,723 
                           -----------------  ------------------ 
Capital ratios (%) 
                           -----------------  ------------------ 
Common equity tier 1                    13.5                15.3 
                           -----------------  ------------------ 
Total tier 1                            16.0                18.0 
                           -----------------  ------------------ 
Total capital                           19.3                21.6 
                           -----------------  ------------------ 
Leverage ratio 
Total leverage ratio 
 exposure measure (GBPm)             251,500             358,221 
                           -----------------  ------------------ 
Leverage ratio (%)                       5.9                 4.2 
                           -----------------  ------------------ 
 

1 Unless otherwise stated, regulatory capital ratios and requirements are based on the transitional arrangements of the Capital Requirements Regulation in force at the time. These include the regulatory transitional arrangements for IFRS 9 'Financial Instruments'.Prior period leverage ratios are reported on the basis of the disclosure rules in force at that time and include claims on central banks. Current period leverage metrics exclude central bank claims in accordance with the UK leverage rules hat were implemented on-1 January 2022.

References to EU regulations and directives (including technical standards) should, as applicable, be read as references to the UK's version of such regulation or directive, as onshored into UK law under the EU (Withdrawal) Act 2018, and as may be subsequently amended under UK law.

Capital figures and ratios in the previous table are calculated in accordance with the CRR II. Where applicable, they also reflect government relief schemes intended to mitigate the impact of the Covid-19 pandemic.

Regulatory transitional arrangements for IFRS 9 'Financial Instruments'

We have adopted the regulatory transitional arrangements in CRR II for IFRS 9, including paragraph four of article 473a. Our capital and ratios are presented under these arrangements throughout the table above, including in the end point figures. Without their application, our CET1 ratio would be 13.5%. The IFRS 9 regulatory transitional arrangements allow banks to add back to their capital base a proportion of the impact that IFRS 9 has upon their loan loss allowances during the first five years of use. The impact is defined as:

   --     the increase in loan loss allowances on day one of IFRS 9 adoption; and 
   --     any subsequent increase in ECL in the non-credit-impaired book thereafter. 

Any add-back must be tax affected and accompanied by a recalculation of capital deduction thresholds, exposure and RWAs.

The impact is calculated separately for portfolios using the STD and IRB approaches. For IRB portfolios, there is no add-back to capital unless loan loss allowances exceed regulatory 12-month expected losses.

The EU's CRR 'Quick Fix' relief package increased the 2022 scalar relief that banks may take for loan loss allowances recognised since 1 January 2020 on the non-credit-impaired book from 25% to 75%.

In the current period, the add-back to the capital base amounted to GBP35m under the STD approach. At 31 December 2021, the add-back to the capital base was GBP16m under the STD approach.

Own funds

CET1 ratio decreased to 13.5% from 15.3% at December 2021. We had built up capital in anticipation of regulatory changes which reduced our CET1 ratio by 1.7%, due to an increase in RWAs from revised IRB modelling requirements and a 10% floor on mortgage risk weights (1.2%), and a decrease in CET1 capital due to the reversal of the beneficial treatment of software assets (0.5%). During the year, we generated capital from profits net of dividends which was offset by a decrease in FVOCI reserves and RWA growth.

At 31 December 2022 our Pillar 2A requirement, in accordance with the PRA's Individual Capital Requirement based on a point-in-time assessment, is 3.97% of RWAs, of which 2.23% was met by CET1 capital. Throughout 2022, we complied with the PRA's regulatory capital adequacy requirements.

 
Own funds disclosure 
(Audited)                                                                               At 
                                                                                  31 Dec                        31 Dec 
                                                                                    2022                          2021 
Ref*                                                                                GBPm                          GBPm 
      CET1 capital: instruments and reserves 
----                                                                                      ---------------------------- 
      Capital instruments and the related share premium 
1      accounts                                                                    9,015                         9,015 
                                                             ---------------------------  ---------------------------- 
      - ordinary shares                                                            9,015                         9,015 
---- 
2     Retained earnings                                                           12,078                        11,463 
                                                             ---------------------------  ---------------------------- 
3     Accumulated other comprehensive income (and other                          (2,556)                         (544) 
       reserves) 
5a    Independently reviewed interim net profits net of                              896                         1,125 
       any foreseeable charge or dividend 
                                                             ---------------------------  ---------------------------- 
6     CET1 capital before regulatory adjustments                                  19,433                        21,059 
28    Total regulatory adjustments to common equity tier                         (6,914)                       (8,246) 
       1 
                                                             ---------------------------  ---------------------------- 
29    CET1 capital                                                                12,519                        12,813 
36    Additional tier 1 capital before regulatory                                  2,252                         2,254 
      adjustments 
44    Additional tier 1 capital                                                    2,252                         2,254 
                                                             ---------------------------  ---------------------------- 
45    Tier 1 Capital (T1 = CET1 + AT1)                                            14,771                        15,067 
51    Tier 2 capital before regulatory adjustments                                 3,076                         3,000 
58    Tier 2 capital                                                               3,076                         3,000 
                                                             ---------------------------  ---------------------------- 
59    Total capital                                                               17,847                        18,067 
                                                             ---------------------------  ---------------------------- 
 

* The references identify the lines prescribed in the EBA template, which are applicable and where there is a value.

Risk-weighted assets

 
RWA movement by business by key driver 
                                                     Credit risk, counterparty 
                                                    credit risk and operational 
                                                                risk 
                                                                                                            Corporate                    Market               Total 
                                 WPB                   CMB                       GBM                           Centre                      risk                RWAs 
                                GBPm                  GBPm                      GBPm                             GBPm                      GBPm                GBPm 
              ----------------------  --------------------  ------------------------  -------------------------------                            ------------------ 
RWAs at 1 
 Jan 2022                     24,705                56,918                       367                            1,563                       170              83,723 
Asset size                       609                 3,831                       140                              703                      (69)               5,214 
              ----------------------  --------------------  ------------------------  -------------------------------  ------------------------ 
Asset 
 quality                       (432)               (2,402)                         -                               90                         -             (2,744) 
Methodology 
 and policy                    8,071               (1,280)                         1                            (572)                         -               6,220 
              ----------------------  --------------------  ------------------------  -------------------------------  ------------------------ 
- internal 
 updates                        (34)                 (920)                         1                             (82)                         -             (1,035) 
- external 
 updates - 
 regulatory                    8,105                 (360)                         -                            (490)                         -               7,255 
Total RWA 
 movement                      8,248                   149                       141                              221                      (69)               8,690 
              ----------------------  --------------------  ------------------------  -------------------------------  ------------------------ 
RWAs at 31 
 Dec 2022                     32,953                57,067                       508                            1,784                       101              92,413 
              ----------------------  --------------------  ------------------------  -------------------------------  ------------------------ 
 

.

RWAs increased by GBP8.7bn during the year mainly from regulatory changes of GBP7.3bn and lending growth of GBP5.2bn, partially offset by reductions due to movements in asset quality GBP2.7bn.

Methodology and policy

Regulatory changes caused a GBP8.1bn RWA increase in WPB due to revised IRB modelling requirements, the UK's implementation of CRR II rules and the 10% floor on mortgage risk weights. This increase was partly offset by the reversal of the beneficial changes to the treatment of software assets in Corporate Centre, and a reduction in CMB due to IRB modelling.

CMB RWAs decreased by GBP0.9bn due to risk parameter refinements and data quality improvements that was partially offset by an increase on account of reporting process and control enhancements as a result of independent external regulatory reviews.

Asset size

CMB corporate loan growth increased RWAs by GBP3.8bn, increased mortgage lending contributed most of the GBP0.6bn increase in WPB and an increase in lending to other HSBC Group entities caused Corporate Centre RWAs to increase by GBP0.7bn.

Asset quality

Asset quality changes led to a GBP2.7bn fall in RWAs mainly in CMB and WPB due to credit migrations and changes in the underlying portfolio mix. .

Leverage ratio

Our leverage ratio, calculated in accordance with the PRA's UK leverage framework implemented on 1 January 2022 (excluding the central bank claims), was 5.9% at 31 December 2022. The equivalent leverage ratio at December 2021 was 6.3%. The decrease is driven by growth in the balance sheet and decline in the FVOCI reserve and reversal of the beneficial treatment of software assets in Tier 1 capital.

The leverage ratio reported at 31 December 2021 was 4.2%, based on the disclosure rules in force at that time. The 1.7% increase was primarily due to the exclusion of central bank claims following the implementation of the UK leverage ratio framework from

1 January 2022.

Pillar 3 disclosure requirements

Pillar 3 of the Basel regulatory framework is related to market discipline and aims to make financial services firms more transparent by requiring publication of wide-ranging information on their risks, capital and management. Our Pillar 3 Disclosures at 31 December 2022 is published on HSBC Group's website, www.hsbc.com, under 'Investors'.

Liquidity and funding risk in 2022

Liquidity metrics

During 2022, we were above regulatory minimum levels. We maintain sufficient unencumbered liquid assets to comply with regulatory requirements. The average liquidity value of these liquid assets is shown in the table below along with the LCR level on a EC basis.

We maintain sufficient stable funding relative to the required stable funding assessed using the NSFR.

Our liquidity and funding position for 2022 is analysed in the following sections. The LCR and NSFR ratios presented in the below table are based on average values. The LCR is the average of the preceding 12 months and NSFR is the average of preceding four quarters. Prior period numbers have also been restated for consistency.

 
HSBC UK liquidity group(1) 
                                            Average for 
                                            2022                         2021 
LCR (%)                                      226                          222 
HQLA (GBPm)                              110,722                      103,943 
Net outflows (GBPm)                       48,946                       46,807 
NSFR (%)                                     164                          176 
 

1 HSBC UK liquidity group comprises: HSBC UK Bank plc, Marks and Spencer Financial Services plc, HSBC Trust Company (UK) Limited and HSBC Private Bank (UK) Limited. It is managed as a single operating entity, in line with the application of UK liquidity regulation as agreed with the PRA.

At 31 December 2022, HSBC UK's LCR was above regulatory minimum. 2022 average LCR has marginally increased by 4% as compared to 2021, retaining a strong liquidity position and reflecting stable commercial surplus during the year.

Liquid assets

We had an average total of GBP110,722m of highly liquid unencumbered LCR eligible liquid assets (2021 Average: GBP103,943m) held in a range of asset classes and currencies. Of these, 99% were eligible as level 1 (Average 2021: 99%).

The below tables reflects the composition of the average liquidity pool by asset type and currency for 2022 and 2021:

 
                                      Liquidity                       Level           Level 
                                           pool          Cash             1               2 
                                           GBPm          GBPm          GBPm            GBPm 
---------------------------                      ------------  ------------  -------------- 
Cash and balance 
 at central bank                         97,199        97,199             -               - 
---------------------------                      ------------  ------------  -------------- 
Central and local 
 government bonds                        11,417             -        10,850             567 
---------------------------                      ------------  ------------  -------------- 
Regional government 
 PSE                                        218             -           218               - 
---------------------------                      ------------  ------------  -------------- 
International organisation 
 and MDBs                                   957             -           957               - 
---------------------------                      ------------  ------------  -------------- 
Covered bonds                               930             -           261             669 
---------------------------                      ------------  ------------  -------------- 
Other                                         1             -             -               1 
---------------------------                      ------------  ------------  -------------- 
Average Total 
 for 2022                               110,722        97,199        12,286           1,237 
---------------------------                      ------------  ------------  -------------- 
Average Total for 
 2021                                   103,943        93,783         9,523             637 
---------------------------  ------------------  ------------  ------------  -------------- 
 
 
                                           GBP          $        EUR        Other                       Total 
                                          GBPm       GBPm       GBPm         GBPm                        GBPm 
Average Liquidity 
 Pool for 2022                         103,757      4,453      1,341        1,171                     110,722 
Average Liquidity 
 Pool for 2021                          97,012      4,732      1,341          858                     103,943 
 
 
 

Sources of funding

Our primary sources of funding are customer current accounts and customer savings deposits payable on demand or at short notice. The following 'Funding sources and uses' table provides a consolidated view of how our balance sheet is funded, and should be read in light of the LFRF, which requires we manage liquidity and funding risk on a stand-alone basis.

The table analyses our consolidated balance sheet according to the assets that primarily arise from operating activities and the sources of funding primarily supporting these activities. In 2022, the level of customer accounts exceeded the level of loans and advances to customers. The positive funding gap was predominantly deployed in liquid assets, cash and balances with central banks and financial investments, as required by the LFRF.

 
Funding Sources                                               Funding Uses 
(Audited)                        2022                   2021  (Audited)                     2022                2021 
                                 GBPm                   GBPm                                GBPm                GBPm 
                                                                                                  ------------------ 
Sources                                                       Uses 
                                                              Loans and 
                                                              advances to 
Customer accounts             281,095                281,870  customers                  204,143             195,526 
                   ------------------                                           ----------------  ------------------ 
                                                              Loans and 
                                                              advances to 
Deposits by banks              10,721                 11,180  banks                        6,357               1,914 
                   ------------------                                           ----------------  ------------------ 
                                                              Reverse 
Repurchase                                                    repurchase 
 agreements                                                   agreements 
 - non-trading                  9,333                 10,438  - non-trading                7,406               7,988 
                   ------------------                                           ----------------  ------------------ 
Debt securities 
 in issue                       1,299                    900 
Cash collateral,                                              Cash collateral, 
 margin                                                       margin 
 and settlement                                               and settlement 
 accounts                         315                      2  accounts                       231                 294 
Subordinated                                                  Financial 
 liabilities                   12,349                 12,487  investments                 16,092              14,377 
                                                              Cash and 
                                                              balances with 
Total equity                   22,226                 23,805  Central banks               94,407             112,478 
Other balance 
 sheet                                                        Other balance 
 liabilities                    5,103                  5,381  sheet assets                13,805              13,486 
                   ------------------                                           ----------------  ------------------ 
At 31 Dec                     342,441                346,063  At 31 Dec                  342,441             346,063 
                   ------------------                                           ----------------  ------------------ 
 
 
Market risk 
 

Overview

Market risk is the risk of adverse financial impact on trading activities arising from changes in market parameters such as interest rates and foreign exchange rates.

Market risk management

Key developments in 2022

There were no material changes to our policies and practices for the management of market risk in 2022.

Market risk governance

(Audited)

The following table summarises the market risk measures used to monitor and limit exposures within HSBC UK. Trading portfolio market risk exposures within the entity are not material, primarily because customer facing trades within Markets business are hedged on a one for one basis and trading book within Markets Treasury business is limited to short dated cash management.

 
  Trading risk 
 
    *    Foreign exchange 
 
 
    *    Interest rates 
  VaR | Sensitivity | Stress 
   testing 
 

Market risk is managed and controlled through limits approved by the Group Chief Risk Officer for HSBC Holdings plc. These limits are allocated across business lines and to the Group's legal entities, including HSBC UK. The level of limits set is based on the overall risk appetite for HSBC UK being cascaded down to the individual entities and the limits required for the individual desks to be able to execute their stated business strategy under the HSBC UK ring-fencing Exceptions Policy. The market risk limits are endorsed by HSBC UK Risk Management Meeting. HSBC UK has

an independent market risk management and control sub-function, which is responsible for measuring, monitoring and reporting market risk exposures against limits on a daily basis. The Traded Risk function enforces the controls around trading in permissible instruments approved for HSBC UK as well as following completion of the new product approval process.

Key Risk Management processes

Monitoring and limiting market risk exposures

Our objective is to manage and control market risk exposures while maintaining a market profile consistent with HSBC UK strategy and risk appetite as well as operating within the HSBC Group's risk appetite for the entity. We use a range of tools to monitor and limit market risk exposures including sensitivity analysis, VaR, and stress testing.

VaR is a technique that estimates the potential losses on market risk positions as a result of movements in market rates and prices over a specified time horizon and to a given level of confidence. The use of VaR is integrated into market risk management and is calculated for all trading positions. HSBC UK does not have a market risk internal model approval and therefore, VaR is not used for any regulatory return but only used for internal management information.

Trading book VaR is not used for calculating capital requirements arising from market risk within HSBC UK. Therefore there is no back testing of trading book VaR.

Defined benefit pension scheme

Market risk also arises within HSBC UK's defined benefit pension plan to the extent that the obligations of the plan are not fully matched by assets

 
 Climate risk 
 

Overview

Climate risks have the potential to cause both financial and non-financial impacts for HSBC UK. Financial impacts could materialise, for example, through greater transactional losses and/or increased capital requirements. Non-financial impacts could materialise if our own assets or operations are impacted by extreme weather or chronic changes in weather patterns, or as a result of business decisions to help achieve the HSBC Group's climate ambition.

We remain aligned to the HSBC Group climate ambition to align HSBC Group's own operations and supply chain to net zero by 2030. The HSBC Group announced in March 2022 that it intends to publish a climate transition plan in 2023, and committed to a science-aligned phase-down of fossil fuel finance, and a review of its wider financing and investment policies critical to achieving net zero by 2050. This follows the HSBC Group's thermal coal phase out policy, which was announced in 2021. HSBC UK does not have material coal financing exposures.

Key Developments in 2022

-- HSBC UK's risk appetite statement was approved by the HSBC UK Board and includes the measures we intend to take to enable our climate ambition and meet our commitments. In HSBC UK, our measures are focused on the oversight and management of climate risks in the WPB and CMB portfolios.

-- We completed the BoE's CBES assessment as part of our regulatory commitments to the PRA, and have incorporated HSBC specific recommendations into our ongoing approach. We also completed an Internal Scenario Analysis exercise, with the outputs of both exercises being used to further develop and enhance our climate stress testing and scenario capabilities, and improve our understanding of our risk exposures for use in risk management and business decision making.

-- The CBES stress testing exercise helped us to understand the impacts of transition risk in our residential mortgage book, as well as energy efficiency of properties by using EPC ratings. We have also embedded physical risk data into our mortgage risk management activities, to be able to help identify 'at risk' properties, which is primarily those at risk of flooding.

Governance and structure

The HSBC UK Board takes overall responsibility for our climate strategy, overseeing executive management in developing the approach, execution and associated reporting.

Our Chief Risk Officer is responsible for climate financial risks under the UK Senior Managers Regime. The Chief Risk Officer attends HSBC UK Board meetings and is a member of the Executive Committee and, where appropriate, provides verbal or written updates on climate risk.

The HSBC UK Risk Management Meeting and the HSBC UK Risk Committee receive regular updates on our climate risk profile and progress of our climate risk programme.

Key risk management processes

We are integrating climate risk into the policies, processes and controls across many areas of our organisation, and we will continue to update these as our climate risk management capabilities mature over time. In 2022, we incorporated climate considerations into our mortgage origination processes for our retail business and new money request processes for our wholesale business.

 
Resilience risk 
 

Overview

Resilience risk is the risk that we are unable to provide critical services to our customers, affiliates and counterparties as a result of sustained and significant operational disruption. Resilience risk arises from failures or inadequacies in processes, people, systems or external events.

Resilience Risk management

Key developments in 2022

The Operational and Resilience Risk sub-function seeks to provide robust Risk Steward oversight of the management of risk by our businesses, functions and legal entities. This includes effective and timely independent challenge and the provision of expert advice. During the year, we carried out a number of initiatives to keep pace with geopolitical, regulatory and technology changes and to strengthen the management of resilience risk:

-- We updated our risk taxonomy and control libraries, and refreshed risk and control assessments.

-- We implemented heightened monitoring and reporting of cyber, third party, business continuity and payment/sanctions risks resulting from the Russia-Ukraine war and enhanced controls and key processes where needed.

-- We provided analysis and reporting of non-financial risks providing easy to access risk and control information and metrics that enabled management to focus on non-financial risks in their decision making and appetite setting.

-- We aimed to further strengthen our non-financial risk governance and improved our coverage and risk steward oversight of data privacy and change execution.

Governance and structure

The Operational and Resilience Risk target operating model provides a globally consistent view across resilience risks, strengthening our risk management oversight while operating effectively as part of a simplified non-financial risk structure. We view resilience risk across nine sub-risk types related to: failure to manage third parties; technology and cybersecurity; transaction processing; failure to protect people and places from physical malevolent acts; business interruption and incident risk; data risk; change execution risk; building unavailability; and workplace safety.

Performance against risk appetite and key escalations for resilience risk are reported to the HSBC UK Risk Management Meeting (chaired by the HSBC UK Chief Risk Officer) and further escalated to the Non-Financial Risk Management Board (chaired by the Group Chief Risk and Compliance Officer) as required, with a further escalation path to the Group Risk Management Meeting and the Group Risk Committee.

Key risk management process

Operational resilience is our ability to anticipate, prevent, adapt, respond to, recover and learn from operational disruption while minimising customer and market impact. Resilience is determined by assessing whether we are able to continue to provide our most important services, within an agreed level. This is achieved via day-to-day oversight, periodic and ongoing assurance, such as deep dive review and controls testing, which may result in challenges being raised to the business by Risk Stewards. Further challenge is also raised in the form of quarterly Risk Steward opinion papers to formal governance. We accept we will not be able to prevent all disruption but we prioritise investment to continually improve the response and recovery strategies for our most important business services.

Business operations continuity

We continue to monitor the situation in Russia and Ukraine, and remain ready to take measures to help ensure business continuity, should the situation require. There has been no significant impact to our services in nearby markets where we operate. Publications from the UK Government, EU Commission and the National Grid, amongst others, advised on potential plans for power cuts and energy restrictions across the UK and Continental Europe during the winter period. In light of potential disruption, businesses and functions in these markets are reviewing existing plans and responses to minimise the impact.

 
Regulatory compliance risk 
 

Overview

Regulatory compliance risk is the risk associated with breaching our duty to clients and other counterparties, inappropriate market conduct and breaching related financial services regulatory standards. Regulatory compliance risk arises from the failure to observe relevant laws, codes, rules and regulations and can manifest itself in poor market or customer outcomes and lead to fines, penalties and reputational damage to our business.

Regulatory compliance risk management

Key developments in 2022

The structure of HSBC UK's Compliance function is largely unchanged over the prior year and in 2022, we have continued to embed the structural changes from last year integrating regulatory compliance and financial crime risk management under the HSBC UK Chief Compliance Officer.

The implementation of our purpose-led conduct approach concluded and is now considered 'business as usual'. Further work on embedding Conduct principles in tandem with implementation of Consumer Duty requirements will continue in 2023. The mapping of regulations to our risks and controls continued and will continue throughout 2023 alongside new tooling to support enterprise-wide horizon scanning of new regulatory obligations and regulatory reporting inventories. We have sought to integrate climate risk into regulatory compliance policies and processes, with enhancements made to the Product Governance Framework and Controls in order to help ensure the effective consideration of Climate and in particular Greenwashing risks.

Regulatory developments

Financial service providers continue to operate to stringent regulatory and supervisory requirements, particularly in the areas of capital and liquidity management, conduct of business, financial crime, internal control frameworks, the use of models and the integrity of financial services delivery.

Within this intense regulatory agenda, there continues to be ongoing focus by regulators to improve outcomes for banks' consumers, particularly vulnerable ones, as well as in markets. The following are areas of particular focus:

-- Higher levels of consumer protection in retail financial markets, with publication of the final policy on Consumer Duty by the FCA.

-- Improving the ring-fencing regime in order to better serve customers and address future risks.

-- Measures contained in the Financial Services and Markets Bill intended to address issues arising from the UK's departure from the EU.

-- A number of significant initiatives being carried out by government and regulators intended to open up competition, innovation and access to payments and further support customer protections.

-- Improving the approach to managing AML risk between member firms of the Banking Framework Agreement and the Post Office.

   --     Ensuring fair treatment of vulnerable customers, including those in financial difficulties. 
   --     Improving diversity and inclusion across all banks' activities. 
   --     Climate-related financial disclosures. 

The competitive landscape in which HSBC UK operates may be impacted by future regulatory changes and government intervention.

We continue to engage in the development of new and amended regulations in the UK to ensure that the implications have been fully considered by regulators and the wider industry. We also continue to work with the UK authorities and regulatory bodies to discuss any impacts on customers and markets.

Conduct of business

At HSBC UK our conduct approach guides us to do the right thing and to focus on the impact we have for our customers and the financial markets in which we operate. It complements our purpose and values and, together with more formal policies and the tools we have to do our jobs, provides a clear path to achieving our purpose and delivering our strategy. As part of this we have carried out a number of activities during 2022:

-- We understood and serviced our customer's ongoing needs and continued to champion a strong conduct and customer-focused culture.

-- We demonstrated this through our risk steward leadership of the Consumer Duty Programme. Closely linked to our conduct agenda, the first phase of the Duty will be delivered in July 2023 and has been designed to help ensure good outcomes for our customers across all retail products and services.

-- We improved our digital capabilities by helping to develop and promote early adoption of the Global Conduct MI tool, which will help enable us to demonstrate the effective management of our non-financial and conduct risks.

-- We integrated the PLCA through the completion of business-line and functional applicability assessments, helping to ensure that our HSBC UK implementation plan was robust and of sufficient quality to influence the necessary change.

-- In April we launched our 'Conduct Knowledge Centre', a one-stop shop of tools and guidance for both the first and second lines of business on their conduct responsibilities.

-- Outside of the requirements of the PLCA, we developed the visibility of conduct risks for DBS, focusing on control management. This will enable DBS to provide a richer picture in terms of their Conduct Risk Profile.

-- We continued with the integration of climate risk into HSBC UK's wider risk management approach, recognising the importance of strengthened controls and oversight for our related activities.

-- We continued to embed conduct within our business line processes and through our Non-Financial and Financial Risk Steward activities.

   --     We continued our focus on culture and behaviours as a driver of good conduct Outcomes. 

-- We focused oversight on the effectiveness of HSBC UK Conduct Governance, to promote visibility and read across of Conduct issues in all business lines and the efficient, consistent escalation of issues.

-- We delivered our latest annual global mandatory training course on conduct to reinforce the importance of conduct for all colleagues and delivered bespoke and focused conduct training and guidance to all of our risk steward colleagues.

The Board continues to maintain oversight of conduct matters through the Risk Committee.

 
Financial crime risk 
 

Overview

Financial crime risk is the risk of knowingly or unknowingly helping parties to commit or to further illegal activity through HSBC, including money laundering, fraud, bribery and corruption, tax evasion, sanctions breaches, and terrorist and proliferation financing. Financial crime risk arises from day-to-day banking operations involving customers, third parties and employees.

Financial Crime Risk Management

Key developments in 2022

We continuously review the effectiveness of our financial crime risk management framework, which includes consideration of the complex and dynamic nature of sanctions compliance risk. In 2022, we adapted our policies, procedures and controls to respond to the unprecedented volume and diverse set of sanctions and trade restrictions imposed against Russia following its war with Ukraine.

We also continued to make progress with several key financial crime risk management initiatives, including:

-- Following the successful delivery of our intelligence-led, dynamic risk assessment for WPB in November 2021, deployment of this tool for CMB followed in February 2022. 4Q22 saw the introduction of credit card data into the DRA which enables it to provide a more holistic view of our customers' behaviour. Implementation of the DRA in HSBC UK has resulted in more Suspicious Activity Reports filed compared to the previous Transaction Monitoring system.

-- We have reconfigured our Transaction Screening capability in readiness for the global change to payment systems formatting under ISO20022 requirements, and enhanced transaction screening capabilities by implementing automated alert discounting.

-- We continued to strengthen the first party lending fraud framework, reviewed and published an updated fraud policy and associated control library, while also continuing to invest in new fraud detection technologies.

-- Enhancing our screening and non-screening controls to aid in the identification of potential sanctions risk related to Russia, as well as risk arising from export control restrictions.

-- A project was initiated to identify likely Money Mule activity and intercept suspected payments in near 'real-time' across both WPB and CMB.

Key risk management processes

We will not tolerate knowingly conducting business with individuals or entities believed to be engaged in illicit activity. We require everybody in HSBC UK to play their role in maintaining effective systems and controls to prevent and detect financial crime. Where we believe we have identified suspected illicit activity or vulnerabilities in our control framework, we will take appropriate mitigating action.

We manage financial crime risk because it is the right thing to do to protect our customers, shareholders, staff, the communities in which we operate, as well as the integrity of the financial system on which we all rely. We operate in a highly regulated industry in which these same policy goals are codified in law and regulation. We are committed to complying with the laws and regulations of all of the markets in which we operate, where we apply a global minimum standard that seeks to promote the highest standards. In cases where material differences exist between the laws and regulations of these markets, our policy adopts the highest standard while acknowledging the primacy of local law.

We continue to assess the effectiveness of our end-to-end financial crime risk management framework, and invest in enhancing our operational control capabilities and technology solutions to deter and detect criminal activity. We have simplified our framework by streamlining and de-duplicating policy requirements. We also strengthened our financial crime risk taxonomy and control libraries and our investigative and monitoring capabilities through technology deployments. We developed more targeted metrics, and have also enhanced our governance and reporting.

We are committed to working in partnership with the wider industry and the public sector in managing financial crime risk, protecting the integrity of the financial system and the communities we serve. We participate in numerous public-private partnerships and information-sharing initiatives. In 2022, our focus remained on measures to improve the overall effectiveness of the global financial crime framework, notably by providing input into legislative reform activities in the UK. We did this by contributing to the development of responses to consultation papers focused on how financial crime risk management frameworks can be optimised to achieve more effective outcomes in detecting and deterring illicit activity.

Independent Reviews

In August 2022, the Board of Governors of the Federal Reserve System terminated the 2012 cease-and-desist order, with immediate effect. The order was the final regulatory enforcement action that HSBC entered into in 2012. In June 2021, the UK Financial Conduct Authority ('FCA') had already determined that no further Skilled Person work was required under section 166 of the Financial Services and Markets Act.

The HSBC UK Risk Committee provides oversight of financial crime risk matters on behalf of the HSBC UK Board, including matters relating to anti-money laundering, sanctions, terrorist financing and proliferation financing.

 
Model risk 
 

Overview

Model risk is the risk of inappropriate or incorrect business decisions arising from the use of models that have been inadequately designed, implemented or used, or from models that do not perform in line with expectations and predictions.

Model risk arises in both financial and non-financial contexts whenever business decision making includes reliance on models.

Key developments in 2022

In 2022, we continued to make improvements in our model risk management processes amid regulatory changes in model requirements.

Initiatives during the year included:

-- In response to regulatory capital changes, we redeveloped, validated and submitted to the PRA some of our internal ratings-based ('IRB') models. These new models have been built to enhanced standards using improved data as a result of investment in processes and systems.

-- We welcomed the PRA Consultation Paper (CP6/22) 'Model Risk Management principles for banks' published in June 2022 and provided input to the HSBC response, sent to the PRA in October 2022, with its final version expected to be published in mid-2023.

-- We made further enhancements to our control framework for our models to address the control weaknesses that emerged as a result of significant increases in adjustments and overlays that were applied to compensate for the impact of the macroeconomic volatility on models.

-- Our businesses and functions were more involved in the development and management of models. They continued with an enhanced focus on key model risk drivers such as data quality and model methodology.

-- We delivered further training on model risk to front-line teams to improve their awareness of model risk and their adherence to the governance framework.

-- Working with the businesses and functions, Model Risk Control Assessments were refreshed to ensure they continue to be a true reflection of the Model Risk landscape.

-- We further embedded the model risk appetite measures, which will help our businesses and functions manage model risk more effectively.

-- We continued the transformation of the Model Risk Management team, with further updates to the model validation processes, including systems and process enhancements. We also made further changes to the model inventory system to provide businesses and functions with improved functionality and more detailed information related to model risk.

Governance and structure

The HSBC UK Model Risk Committee is chaired by the Chief Risk Officer and provides oversight of model risk. The committee includes senior leaders and risk owners across the lines of business, functions and Risk and focuses on model-related concerns and key model risk metrics.

Key risk management processes

We use a variety of modelling approaches, including regression, simulation, sampling, machine learning and judgmental scorecards for a range of business applications. These activities include customer selection, product pricing, financial crime transaction monitoring, creditworthiness evaluation and financial reporting. Responsibility for managing model risk is delegated from the RMM to the HSBC UK Model Risk Committee, which is chaired by the Chief Risk Officer. This committee regularly reviews our model risk management policies and procedures, and requires the first line of defence to demonstrate comprehensive and effective controls based on a library of model risk controls provided by Model Risk Management. Model Risk Management also reports on model risk to senior management on a regular basis through the use of risk management information, risk appetite metrics and top and emerging risks.

We regularly review the effectiveness of these processes, including the model oversight forum structure, to help ensure appropriate understanding and ownership of model risk is embedded in the businesses and functions.

 
Corporate Governance Report 
Corporate governance statement 
 

The Company is committed to high standards of corporate governance. As a subsidiary of HSBC Holdings plc which complies with the provisions of the UK Corporate Governance Code, the Company adopted the HSBC Group's Subsidiary Accountability Framework ('SAF') in 2021. The SAF Principles set out HSBC Holdings plc's high level expectations for corporate governance arrangements in its subsidiaries. The Board considers the SAF to be sufficiently comprehensive and robust and has, therefore, chosen not to adopt another corporate governance code.

During the year ended 31 December 2022 and up to the date of this report, the Company complied with the SAF and HSBC Group policies, frameworks and procedures in addition to its relevant legal and regulatory governance requirements, including the PRA Rulebook for Ring-Fenced Bodies.

 
Role of the Board 
 

The role of the Board of Directors is to provide entrepreneurial leadership of the Company within a framework of prudent and effective controls which enables risks to be assessed and managed. The Board is collectively responsible for: the long-term success of the Company and delivery of sustainable value to its shareholders; setting and approving the Company's strategy, risk appetite statement, and management's capital and operating plans to achieve the strategic objectives.

The Board comprises a majority of independent non-executive directors. The roles of the Chairman and CEO are separate; the Chairman leads the Board and is responsible for its effectiveness: and the CEO leads the day-to-day management of the Company and execution of strategy.

During the year, the Board completed its annual Board Effectiveness Review. The Board considered the outcome of this review and endorsed actions to be undertaken to further optimise and enhance governance. All enhancements suggested in the 2021 review were considered to have been completed.

In 2022 the Board held six routine meetings and an additional three ad-hoc meetings to consider matters of a time sensitive nature. The Board received information from management between meetings and Directors have full access to all relevant information on a timely basis, access to the advice of the company secretary and are entitled to obtain independent external advice at the Company's expense.

Details of the stakeholder engagement and management may be found in 'Stakeholder engagement' on page 8.

 
Culture and values 
 

Through its work, the Board supports the Company's purpose and values outlined on page 5 of the Strategic report by ensuring that the Company conducts its business in a way consistent with its purpose and values, treating customers fairly and openly, doing business with the right customers and in the right way, is a responsible employer, acts responsibly towards the communities in which it operates and considers its other stakeholders.

 
Board of Directors 
 

All Directors are subject to annual re-election by the shareholder at the Company's Annual General Meeting.

The Directors who served during the year ended 31 December 2022 and up to date of this report are shown below:

Dame Clara Furse

Chairman and Independent non-executive Director

Chairman of the Chairman's Nominations and Remuneration Committee and Chairman

Appointed to the Board: April 2017

Clara is a non-executive director of Vodafone Group plc and Assicurazioni Generali S.p.A. She is a member of the Panel of Senior Advisors to Chatham House. In March 2021 she became Chair of the UK Voluntary Carbon Markets Forum, establishing a group that aims to operationalise a global, high integrity market for voluntary carbon credits; an essential component of an accelerated and economically productive transition to net zero. Former appointments include: non-executive director of Amadeus IT Group S.A.; external member of the Bank of England's Financial Policy Committee; lead independent director of the UK's Department for Work and Pensions; Chief Executive of the London Stock Exchange; Group Chief Executive of Credit Lyonnais Rouse; member of the Shanghai International Financial Advisory Council and non-executive director of Euroclear plc, LCH Clearnet Group Ltd., Fortis SA, Nomura Holdings and the Legal & General Group.

James Coyle

Independent non-executive Director

Chairman of the Audit Committee, Member of the Risk Committee and Chairman's Nominations and Remuneration Committee

Appointed to the Board: May 2018

James is chairman of Marks & Spencer Unit Trust Management Limited and a non-executive director of Marks and Spencer Financial Services plc and chairman of HSBC Trust Company (UK) Limited. He is also senior independent director and chairman of the Audit Committee of Pollen Street PLC, and deputy chairman of the Oversight Board and member of the Audit Governance Board of Deloitte LLP. Former appointments include: chairman of the board and chairman of the Audit and Risk Committee of World First UK Limited; chairman of Supply@ME Capital PLC, chairman of the Audit and Risk Committee of Scottish Water, member of Committees of the Financial Reporting Council, Group Financial Controller for Lloyds Banking Group; Group Chief Accountant of Bank of Scotland; member of the Audit Committee of the British Bankers Association; non-executive director of the Scottish Building Society; and a non-executive director and chairman of the Audit Committee of Vocalink plc.

David Lister

Independent non-executive Director

Member of the Risk Committee and from 15 January 2022, the Audit Committee

Appointed to the Board: May 2018

David is a non-executive director and chairman of HSBC Private Bank (UK) Limited, Marks and Spencer Financial Services plc and FDM Group (Holdings) plc. He is also a director of The Caledonian Club Trust Limited and a member of the board of governors at Nuffield Health. His former appointments include: non-executive director of Interxion Holding N.V., non-executive director of CIS General Insurance Limited, Weatherbys Limited and the Department for Work and Pensions; trustee of The Tech Partnership Limited; and Group Chief Information Officer at each of National Grid, Royal Bank of Scotland, Reuters and Boots.

John David Stuart (known as Ian Stuart)

Executive Director and Chief Executive Officer

Chairman of the Board's Executive Committee

Appointed to the Board: May 2017

Ian has been Chief Executive Officer and director of HSBC UK Bank plc since May 2017 and is an Executive Committee member of HSBC Holdings plc. He joined the HSBC Group as a Group General Manager and Head of Commercial Banking Europe in 2014, having previously led the corporate and banking businesses in Barclays and Natwest. He started his career at the Bank of Scotland and has worked in financial services for over four decades. Ian is also a non-executive director of UK Finance Limited, a business ambassador for Meningitis Now and a member of the Economic Crime Strategic Board.

Mridul Hegde CB

Independent non-executive Director

Chair of the Risk Committee, Member of the Audit Committee and the Chairman's Nominations and Remuneration Committee

Appointed to the Board: February 2018

Mridul is a member of Ernst & Young LLP Public Interest Board and UK Audit Board. Mridul's former appointments include: non-executive director of the UK Municipal Bonds Agency and member of its Risk and Audit Committee; and senior roles at the Financial Reporting Council and HM Treasury, where she was Director of Financial Stability during the 2008 financial crisis and prior to that, Director of Public Spending.

Philippe Leslie Van de Walle (known as Leslie

Van de Walle)

Independent non-executive Director

Member of the Chairman's Nominations and Remuneration Committee, the Audit Committee and Member of the Risk Committee until 20 July 2022

Appointed to the Board: February 2018

Leslie is the non-executive chairman of Robert Walters plc and a non-executive chairman of Greencore Group plc. His former appointments include: non-executive and chairman of Euromoney Institutional Investor plc, non-executive director and deputy chairman of Crest Nicholson Holdings plc, senior independent director and chairman of the Remuneration Committee of DCC plc, SIG plc and Weener Plastic Packaging Group. In his executive career, Leslie was the Group CEO of United Biscuits plc and Rexam plc; and Executive Vice President Global Retail and Chairman, Europe of Royal Dutch Shell plc.

Marie Claire Baird (known as Claire Baird)

Executive Director and Chief Financial Officer

Member of the Executive Committee

Appointed to the Board: 6 January 2022

Claire Baird was appointed Chief Financial Officer for HSBC UK Bank plc in January 2022, in addition to her existing role as CFO for Global Wealth and Personal Banking ('WPB'). Claire is a member of the Global WPB, HSBC UK and Global Finance executive committees. Prior to joining HSBC, Claire spent 18 years with RBS/NatWest Group, most recently as finance director for Personal Banking, Deputy CFO for Royal Bank of Scotland (RBS' Scottish banking subsidiary) and as a non-executive director of Coutts & Co (RBS' private bank). Previous roles include finance director for Services & Functions, Head of Global Finance Services, and - for Ulster Bank (RBS' Irish/Northern Irish subsidiaries), she was Group Financial Controller and Head of Finance, Retail Banking.

Ekaterina Platonova (known as Kate Platonova)

Non-executive Director

Appointed to the Board: 19 October 2022

Kate was appointed Group Chief Data and Analytics Officer of HSBC Group Management Services in March 2022. She joined HSBC in 2017 and has held the roles of; Chief Data Architect (2017-2019), Chief Technical Domain Architect (2019-2020) and Chief Data and Architecture Officer (2020-2022). Kate is responsible for the effective use of data and technology to enable the business to understand, anticipate and meet the needs of our customers. Prior to joining HSBC in 2017, she held various technology roles in Morgan Stanley, Barclays Capital and JPMorgan Chase. Kate's areas of interest are cybersecurity, quantum computing and advancements in Machine Learning and Artificial Intelligence.

Jenny Goldie-Scot

Independent non-executive Director

Member of the Risk Committee

Appointed to the Board: 19 July 2022

Jenny has spent the bulk of her career in investment banking operations and finance in senior leadership roles at Morgan Stanley, both in the UK and the US. She has had a specific focus on system and process transformation and her last role was leading a large digital transformation for Google LLC in California. Jenny has previously served on the board of LCH Clearnet plc where she was chair of the Nomination Committee.

Janet Henry

Non-executive Director

Appointed to the Board: 1 November 2022

Janet was appointed as HSBC's Global Chief Economist in August 2015 and is responsible for all HSBC's economic forecasts and thematic economic research output globally. She is a Governor of the UK's National Institute of Economic and Social Research and a member of the World Economic Forum's Chief Economists Community. Janet joined HSBC in 1996 in Hong Kong where she worked as an Asian economist. She was previously HSBC's Chief European Economist. She is also a director of 3 College Fields Management Company Limited.

 
Other Directors that served during 
 the year 
 

Rosemary Leith - Independent Non-executive Director. Resigned from the Board on 16 February 2022

 
Company Secretary 
 

Nicola Black:

Appointed: May 2017

 
Board activities during 2022 
 

The Board's key areas of focus during 2022 were aligned to the four pillars of the refreshed strategic plan. In overseeing management's execution against these four pillars, the Board considers whether the actions being taken will deliver improvements in customer experience and support the ambition to transform the bank into one that is truly customer-centric:

-- Focus on our Strengths - the Board considered the transformation plans for Wealth Management, first direct and the Branch Network. It also received regular updates on the bank's implementation of the FCA's Consumer Duty.

-- Energise for growth - the Board reviewed management's progress in activating hybrid working and how this would enhance the bank's culture through the lenses of customer, colleagues and conduct. It also considered plans to develop HSBC UK's Societal Purpose.

-- Digitise at scale - the Board reviewed the changes that had been made to enhance IT and Cloud governance, as well as longer-term proposals to adopt the Cloud. Consideration was also given to the bank's Fraud strategy and capabilities. The Board was kept informed about the UK's plans for the financial services industry's transformation of Wholesale Cash and Payments arrangements.

-- Transition to net zero - the Board received an update on progress being made against the bank's Climate Strategy and Plan.

The Board routinely invites senior management from Risk, Compliance and Legal to meetings to support the discharge of its responsibilities. The non-executive Directors meet privately with the CEO ahead of every Board meeting and hold an in-camera session at the end of every meeting to consider the effectiveness of the meeting, the papers and presentations.

The Board met nine times during 2022.

 
Board committees 
 

The Board has established committees to assist it in discharging its responsibilities. Each Board committee operates within Terms of Reference approved by the Board that set out the scope of the delegation and responsibilities, the membership and operation of the committee and its reporting requirements to the Board. The Chairs of the Board committees report to each Board meeting on their activities.

During the year and up to the date of this report, the Board's committees were as follows:

Audit Committee

Role

The Audit Committee has been delegated responsibility for oversight of financial reporting related matters and internal financial controls. All the members of the committee are independent non-executive directors.

Committee activities during 2022

During the year, the committee reviewed and provided oversight on: the HSBC UK group's financial reporting; the integrity of financial statements and disclosures, and management's application of key accounting policies and significant accounting judgements; the transformation plans and cost management; the financial and regulatory reporting control environment; financial performance; liquidity, funding and capital adequacy monitoring; the Company's Financial Resource Plan; the nature and scope of Internal Audit reviews; the effectiveness of the internal financial reporting control systems; the effectiveness of the Internal Audit function; and the external audit process.

To support the discharge of its responsibilities, the committee routinely invites senior management from Finance, Internal Audit and the External Auditor to its meetings. The committee also meets separately with the External Audit Partner and Internal Audit at least twice each year without any management present.

The committee met six times in 2022.

Risk Committee

The Risk Committee has been delegated responsibility for oversight and monitoring of risk related matters impacting the Company; risk governance; and internal control systems (other than internal financial control systems). All the members of the committee are independent non-executive directors.

Committee activities during 2022

During the year, the committee has, amongst other matters: provided oversight over risk-related matters including financial and non-financial risk; assessed the Company's risk profile and how risks are mitigated and controlled; considered current and forward-looking risk exposures; the Company's risk appetite and tolerance to inform the Company's strategy and business plans and made recommendations to the Board; reviewed the Company's Internal Capital Adequacy Assessment Process and Internal Liquidity Adequacy Assessment Process and stress testing, including the Annual Cyclical Scenario standalone submission, and made recommendations, as appropriate, to the Board; considered the risk management framework and effectiveness of the non-financial internal control systems; assessed data risk; reviewed reports from Compliance and Legal; received updates on the FCA's Consumer Duty; and considered the effectiveness of the Chief Risk Officer and risk management function.

The committee routinely invites senior management from Risk, Compliance, Finance, Legal, Internal Audit and the External Auditor to support the discharge of its delegated responsibilities. It also meets twice a year in a private session with each of the Chief Risk Officer, Internal Auditor and External Audit Partner without any management present.

The committee met seven times in 2022.

Chairman's Nominations and Remuneration Committee

Role

The Chairman's Nominations and Remuneration Committee ('CNRC') has been delegated responsibilities from the Board in relation to nomination and remuneration for the Company and its subsidiaries. The committee keeps the composition of the Board and its committees under constant review and strives to ensure that the membership, both individually and collectively, has the skills, knowledge and experience necessary to oversee, challenge and support management in the achievement of the bank's strategic and business objectives. The committee also ensures that HSBC UK's Board Diversity and Inclusion Policy ("Policy") is taken into consideration in the succession planning, selection, nomination, operation and evaluation of the Board. The Policy sets out an ambition of 33% of the Board to be female and a minimum of one Board Director from an ethnic minority background. The current composition of the Board exceeds both of these targets. All the members of the committee are independent non-executive directors.

Committee activities during 2022

In undertaking its responsibilities, the committee has, amongst other things, during the year, considered: the Board succession plan; reviewed and recommended changes to the Board's structure, size and composition, including skills, knowledge and diversity of the Board; assessed the independence of non-executive Directors by reference to the criteria in legislation and regulation and, in particular, the PRA Rulebook for Ring-fenced Bodies; and ensured that the remuneration framework and pay review decisions are made in line with the business strategy, objectives, values and long-term interests of the Company.

The committee regularly invites the CEO and senior management in HR to attend meetings to support the discharge of its delegated responsibilities.

The committee met six times during 2022.

Executive Committee

Role

The Board delegates the management and day-to-day running of the Company to the Executive Committee which exercises all the powers, authorities and discretions of the Board in accordance with such policies and directions as the Board or HSBC Group may from time to time determine. The Executive Committee operates as a general management committee with the Chair being the CEO. Membership comprises the Executive Directors and the CEO's senior management team.

Committee activities during 2022

To support this committee in discharging its responsibilities, it has sub-delegated specific responsibilities to other committees or meetings of executive management. There is a regular Risk Management Meeting of the Executive Committee, chaired by the CRO, to establish, maintain and periodically review the policy and guidelines for the management of risk within the group. The Risk Management Meeting also considers financial crime risk management to ensure effective enterprise wide management of financial crime risk within the group and to support the CEO in discharging his financial crime risk responsibilities.

The committee met eight times in 2022.

 
Conflicts of interest and indemnification 
 of Directors 
 

The Company's Articles of Association grants the Board the authority to approve Directors' conflicts and potential conflicts of interest.The Board has adopted a Conflicts of Interest policy and procedures for considering and authorising conflicts. A review of authorised situational conflicts, including the terms of authorisation, is undertaken by the Board annually.

In accordance with the Companies Act 2006 and the Company's Articles of Association, all directors are entitled to be indemnified out of the assets of the Company in respect of claims from third parties that may arise in connection with the performance of their functions. Such qualifying third party indemnity provisions have been in place during the financial year under review, and remain in place, but have not been utilised by the Directors. All Directors have the benefit of directors' and officers' liability insurance.

 
Internal control 
 

The Board is responsible for establishing a framework of controls to enable the assessment and management of risk and sets the Company's Risk Appetite Statement. This is discharged through reviewing the effectiveness of risk management and internal control systems and by determining the appetite and tolerance levels for the types of risks the Company is willing to take in order to achieve its strategic objectives for its long-term success and the benefit of its stakeholders. For more information, please refer to 'Internal Control' in 'How we manage our risks' section on page 18.

 
Employment of people with a disability 
 

We strongly believe in providing equal opportunities for all employees. The employment of people with a disability is included in this commitment. The recruitment, training, development and promotion of people with a disability are based on the aptitudes and abilities of the individual. Should employees become disabled during their employments with us, efforts are made to continue their employment. Where necessary, we will provide appropriate training, facilities and reasonable equipment to ensure that barriers to work are removed for colleagues. Continuous work is done to ensure individual support is provided to make home office adjustments. Further information on Diversity and Inclusion is included on page 6.

 
Auditor 
 

PricewaterhouseCoopers LLP is the external auditor to the Company. Following a tender process for the audit of HSBC Holdings plc and its subsidiaries that took place in 2022, it was recommended that PricewaterhouseCoopers LLP be reappointed as auditors for HSBC Group entities effective for periods ending on or after 1 January 2025. A resolution proposing the reappointment of PricewaterhouseCoopers LLP as auditor of the bank and giving authority to the Audit Committee to determine its remuneration will be submitted to the forthcoming AGM.

 
Statement on Going Concern 
 

The Board, having made appropriate enquiries, is satisfied that the group as a whole has adequate resources to continue operations for a period of at least 12 months from the date of this report, and it, therefore, continues to adopt the going concern basis in preparing the financial statements.

In making their going concern assessment, the Directors have considered a wide range of detailed information relating to present and potential conditions including: profitability; cash flows; capital requirements; and capital resources. These considerations include stressed scenarios that reflect the uncertainty in structural changes from the Covid-19 pandemic, the Russia-Ukraine war, disrupted supply chains globally, climate change and other top and emerging risks, as well as from the related impacts on profitability, capital and liquidity.

Further information relevant to the assessment is provided in the Strategic Report and the Report of the Directors, in particular:

   --     A description of the group's strategic direction; 
   --     A summary of the group's financial performance and a review of performance by business; 
   --     Reports and updates regarding regulatory and internal stress testing; 
   --     The group's approach to capital management and its capital position; and 

-- The top and emerging risks facing the group, as appraised by the Directors, along with details of the group's approach to mitigating those risks and its approach to risk management

in general.

The objectives, policies and processes for managing credit, liquidity and market risk are set out in the 'Risk section' of the 'Report of the Directors' on pages 15 to 70.

 
Directors' Report Disclosures table 
 

The following table sets out the disclosures required by the Companies Act 2006, the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 (as updated by Companies (Miscellaneous Reporting) Regulations 2018) and other applicable regulations, which are incorporated by reference in this Directors' Report:

 
                                                Page 
Stakeholder Engagement  Stakeholder engagement 
                         and Section 172 on 
                         page 8 
Employee Engagement     Stakeholder engagement 
                         and Section 172 on 
                         page 8 
Employee Health         Strategic report 'Supporting 
 and Safety              our employees' on 
                         page 6 
Diversity & Inclusion   Strategic report 'Supporting 
                         our employees' on 
                         page 6 and Corporate 
                         Governance Report 
                         on page 65 
Results and Dividends   Financial summary 
                         on pages 10 to 14 
                         and Note 6 of the 
                         Financial statements 
                         on 
                         page 102 
Segmental Analysis      Strategic report on 
                         pages 11 to 13 and 
                         Note 1.1(f) of the 
                         Financial statements 
                         on page 87 
Future Developments     Strategic report 'Our 
                         strategy' on pages 
                         5 to 7 
Share Capital           Note 23 of the Financial 
                         statements on page 
                         119 
Risk Factors            Report of the Directors 
                         on pages 17 to 71 
Directors' Emoluments   Note 3 of the Financial 
                         statements on page 
                         99 
Opportunities           Strategic report on 
 and Threats             pages 5 to 7 and Risk 
                         report on pages 17 
                         to 64 
Directors               Corporate Governance 
                         Report on page 65 
Subsidiaries            Note 29 of the Financial 
 and Joint Ventures      statements on pages 
                         124 to 125 
Director Indemnities    Corporate Governance 
                         Report on page 65 
Post Balance            Note 28 of the Financial 
 Sheet Events            statements page 124 
 

The Report of the Directors comprising pages 17 to 71 was approved by the Board on 20 February 2023 and is signed on its behalf by:

Nicola Black

Company Secretary

HSBC UK Bank plc

Registered number 9928412

 
Statement of directors' responsibilities in respect of the financial 
 statements 
 

The directors are responsible for preparing the Strategic Report, the Report of the Directors and the financial statements in accordance with applicable law and regulation.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have prepared the group and the company financial statements in accordance with UK-adopted international accounting standards. In preparing the group and company financial statements, the directors have also elected to comply with International Financial Reporting Standards issued by the International Accounting Standards Board (IFRSs issued by IASB).

Under company law, directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and company and of the profit or loss of the group for that period. In preparing the financial statements, the directors are required to:

   --     select suitable accounting policies and then apply them consistently; 

-- state whether applicable UK-adopted international accounting standards and IFRSs issued by IASB have been followed, subject to any material departures disclosed and explained in the financial statements;

   --       make judgements and accounting estimates that are reasonable and prudent; and 

-- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group and company will continue in business.

The directors are responsible for safeguarding the assets of the group and company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The directors are also responsible for keeping adequate accounting records that are sufficient to show and explain the group's and company's transactions and disclose with reasonable accuracy at any time the financial position of the group and company and enable them to ensure that the financial statements comply with the Companies Act 2006.

The directors are responsible for the maintenance and integrity of the company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Directors' confirmations

Each of the directors, whose names and functions are listed in the Corporate Governance Report confirm that, to the best of their knowledge:

-- the group and company financial statements, which have been prepared in accordance with UK-adopted international accounting standards and IFRSs issued by IASB, give a true and fair view of the assets, liabilities and financial position of the group and company, and of the profit of the group; and

-- the Report of the Directors includes a fair review of the development and performance of the business and the position of the group and company, together with a description of the principal risks and uncertainties that it faces.

In the case of each director in office at the date the directors' report is approved:

-- so far as the director is aware, there is no relevant audit information of which the group's and company's auditors are unaware; and

-- they have taken all the steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information and to establish that the group's and company's auditors are aware of that information.

Approved by the Board on 20 February 2023 and signed on its behalf by:

Nicola Black

Company Secretary

HSBC UK Bank plc

Registered number 9928412

 
Independent auditors' report to the members of HSBC UK Bank plc 
 
 
Report on the audit of the financial statements 
 

Opinion

In our opinion, HSBC UK Bank plc's group financial statements and parent company financial statements (the 'financial statements'):

-- give a true and fair view of the state of the group's and of the parent company's affairs as at 31 December 2022 and of the group's profit and the group's and parent company's cash flows for the year then ended;

-- have been properly prepared in accordance with UK-adopted international accounting standards as applied in accordance with the provisions of the Companies Act 2006; and

   --     have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements, included within the Annual Report and Accounts 2022 (the "Annual Report"), which comprise:

   --     the consolidated income statement for the year ended 31 December 2022; 
   --     the consolidated statement of comprehensive income for the year ended 31 December 2022; 
   --     the consolidated balance sheet as at 31 December 2022; 
   --     the consolidated statement of cash flows for the year ended 31 December 2022; 
   --     the consolidated statement of changes in equity for the year ended 31 December 2022; 
   --     the parent company balance sheet as at 31 December 2022; 
   --     the parent company statement of cash flows for the year ended 31 December 2022; 
   --     the parent company statement of changes in equity for the year then ended; and 

-- the notes to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Separate opinion in relation to IFRSs as issued by the IASB

As explained in note 1.1(a) to the financial statements, the group and parent company, in addition to applying UK-adopted international accounting standards, have also applied international financial reporting standards ('IFRSs') as issued by the International Accounting Standards Board ('IASB').

In our opinion, the group and parent company financial statements have been properly prepared in accordance with IFRSs as issued by the IASB.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) ('ISAs (UK)') and applicable law. Our responsibilities under ISAs (UK) are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, which includes the FRC's Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC's Ethical Standard were not provided.

Other than those disclosed in Note 4, we have provided no non-audit services to the parent company or its controlled undertakings in the period under audit.

Our audit approach

Overview

Audit scope

-- HSBC UK Bank plc is a member of the HSBC Group, the ultimate parent company of which is HSBC Holdings plc. HSBC UK Bank plc operates in the UK;

-- We performed an audit of the complete financial information of one reporting unit namely HSBC UK Bank plc;

-- For four further reporting units, namely Marks and Spencer Financial Services plc ('M&S'), HSBC Invoice Finance (UK) Limited ('HIF'), HSBC Equipment Finance (UK) Limited ('HEF') and Neon Portfolio Distribution DAC ('Neon'), specific audit procedures were performed over selected account balances; and

-- As part of the audit, we performed additional risk assessment, giving consideration to relevant internal and external factors including climate change.

Key audit matters

   --     Expected Credit Loss ('ECL') provision for loans and advances (group and parent). 
   --     Valuation of the defined benefit pension surplus (group and parent). 

Materiality

-- Overall group materiality: GBP202m (2021: GBP106m) based on 5% of adjusted profit before tax.

-- Overall parent company materiality: GBP200m (2021: GBP97m) based on 5% of adjusted profit before tax.

-- Performance materiality: GBP151m (2021: GBP79m) (group) and GBP150m (2021: GBP73m) (parent company).

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements.

Key audit matters

Key audit matters are those matters that, in the auditors' professional judgement, were of most significance in the audit of the financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the financial statements as a whole and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

Recognition of income under Effective Interest Rate ('EIR') accounting, which was a key audit matter last year, is no longer included because of the increase in our overall materiality and a reduction in the size of the associated asset therefore reducing the risk of material misstatement over the course of 2022. Otherwise, the key audit matters below are consistent with last year.

 
Expected credit losses ('ECL') provision for loans and advances (group 
 and parent) 
 
Determining expected credit losses                         We held discussions with the Audit 
('ECL') involves management judgement                       Committee covering governance and 
and is subject to a high degree of                          controls over ECL. We discussed a 
estimation uncertainty.                                     number of areas including: 
Management makes various assumptions                         *    The severity of macroeconomic scenarios, and their 
when estimating ECL. The significant                              related probability weightings; 
assumptions that we focused on in 
our audit included those with greater 
levels of management judgement and                           *    The valuation of credit impaired exposures, with 
for which variations had the most                                 focus on assumptions made in the recoverability of 
significant impact on ECL. These                                  significant wholesale exposures; 
included: 
 *    Assumptions made in determining forward looking 
      economic scenarios and their probability weightings    *    The redevelopment of retail probability of default 
      (specifically the central and downside scenarios            models; and 
      given these have the most material impact on ECL); 
      and 
                                                             *    The disclosures made in relation to ECL. 
 
 *    Estimating expected cash flows and collateral 
      valuations to assess the ECL of credit impaired 
      wholesale exposures. 
 
 
Models are also important to the 
determination of ECL and during the 
year the retail probability of default 
('PD') models were redeveloped. 
The level of estimation uncertainty 
and judgement has remained high during 
2022 as a result of the uncertain 
macroeconomic and geopolitical environment, 
high levels of inflation and a rising 
interest rate environment. This leads 
to uncertainty around judgements 
made in determining the severity 
and probability weighting of macroeconomic 
variable forecasts across the different 
economic scenarios used in ECL models, 
and in the estimation of expected 
cash flows and collateral valuations 
on credit impaired stage 3 exposures. 
 
We assessed the design and effectiveness of controls and governance 
 over the estimation of ECLs. We observed management's review and challenge 
 governance forums for (1) the determination of macroeconomic scenarios 
 and their probability weightings, and (2) the assessment of ECL for 
 Retail and Wholesale portfolios, including the assessment of ECL calculated 
 on the largest credit-impaired stage 3 exposures. 
 We also tested controls over: 
  *    The input of critical data elements into source 
       systems and the flow and transformation of critical 
       data elements from source systems to impairment 
       models and management judgemental adjustments; 
 
 
  *    Credit reviews that determine credit risk ratings 
       (CRRs) for wholesale customers; 
 
 
  *    Independent model validation and monitoring; 
 
 
  *    The calculation and approval of management 
       judgemental adjustments to modelled outcomes; 
 
 
  *    The identification of credit-impairment triggers; and 
 
 
  *    The calculation and approval of significant 
       individual impairments relating to the largest 
       wholesale credit-impaired exposures. 
 
 
 We involved our economic experts in assessing the significant assumptions 
 made in determining the severity and probability weighting of macroeconomic 
 forecasts, with particular focus on the downside and consensus central 
 scenarios. These assessments considered the sensitivity of ECLs to 
 variations in the severity and probability weighting of macroeconomic 
 variables for different economic scenarios. We involved our modelling 
 specialists in assessing the appropriateness of the significant assumptions 
 and methodologies used for models. We independently reperformed the 
 calculations for a sample of those models and management judgemental 
 adjustments. We further considered whether the judgements made in selecting 
 the significant assumptions would give rise to indicators of possible 
 management bias. 
 We involved our valuation specialists to assist in testing the valuation 
 of collateral for a sample of wholesale credit-impaired exposures. 
 In addition, we performed substantive testing over: 
  *    The compliance of ECL methodologies and assumptions 
       with the requirements of IFRS 9; 
 
 
  *    The assumptions and methodology underpinning the 
       redeveloped retail PD models and independently 
       replicated these models; 
 
 
  *    The appropriateness and application of the 
       quantitative and qualitative criteria used to assess 
       significant increases in credit risk; 
 
 
  *    A sample of critical data elements used in the year 
       end ECL calculation; 
 
 
  *    A sample of CRRs applied to wholesale exposures; and 
 
 
  *    A sample of calculations made in estimating expected 
       cash flows for certain credit-impaired wholesale 
       exposures. 
 
 
 We evaluated and tested the credit risk disclosures made in the financial 
 statements. 
 
 Note 1: Basis of preparation and significant accounting policies 1.2(g) 
  Impairment of amortised cost and FVOCI financial assets, page 90. 
  Summary of credit risk, page 29. 
  Measurement uncertainty and sensitivity analysis of ECL estimates, 
  page 33. 
 
Valuation of defined benefit pension surplus 
 
The defined benefit pension scheme                         We discussed the results of the work 
 is in a net surplus position as at                        performed by our team (including 
 31 December 2022 consistent with                          actuarial experts). This included 
 the prior year.                                           how the key assumptions compared 
 Defined benefit obligation ('DBO')                        to our independently compiled expected 
 The valuation of the DBO is dependent                     ranges and the assessment of the 
 on a number of actuarial assumptions.                     modelling methodology adopted by 
 We consider the discount rate, inflation                  management's actuarial expert. 
 rate and mortality rates to be the                        We discussed with the Audit Committee 
 most significant assumptions used                         the changes in methodology including 
 in determining the DBO.                                   the rounding convention for financial 
 Management uses an actuarial expert                       assumptions and updates to the mortality 
 to determine the valuation of the                         assumptions to factor in the impact 
 DBO using a number of market-based                        of Covid-19. 
 inputs and other financial and demographic                For the complex scheme assets, our 
 assumptions.                                              discussions included: 
 Changes in these assumptions can                           *    The results of audit work which included our 
 have a material impact on the valuation                         assessment of the valuation methodology adopted by 
 due to the long duration of the pension                         management's experts when valuing, infrastructure 
 liabilities and as such the valuation                           loan notes and the property portfolios; and 
 is considered to be highly judgemental. 
 Pension Assets 
 The pension scheme asset consists                          *    The results of the additional audit procedures which 
 of various classes of pension assets,                           we performed to corroborate the reasonableness of the 
 some of which are more complex to                               valuations independently obtained from the PIV 
 value and therefore higher risk.                                investment managers. 
 These include, infrastructure loan 
 notes, directly held property and 
 some more complex pooled investment 
 vehicles ('PIVs'). 
 Valuation experts are used to determine 
 the value of certain classes of complex 
 pension assets including the valuation 
 of infrastructure loan notes and 
 directly held property. The valuation 
 of complex pooled investment vehicles 
 is obtained from the investment managers. 
 The estimation of fair value for 
 more complex pension assets is subjective 
 and relies on valuation models as 
 well as unobservable inputs. Therefore, 
 significant judgement is required 
 to estimate fair values. 
 
    We tested controls over: 
      *    The determination of the actuarial assumptions used 
           in calculating the valuation of the DBO and the 
           approval of those assumptions by management; and 
 
 
      *    The valuation of plan assets. 
 
 
     Our substantive testing over the defined benefit obligation included 
     the following: 
      *    Evaluated the objectivity and competence of 
           management's actuarial expert involved in the 
           valuation of the DBO; 
 
 
      *    Engaged our actuarial experts to assess the 
           reasonableness of the judgements made by management 
           and management's actuarial expert in determining the 
           key financial and demographic assumptions used in the 
           calculation of the DBO; 
 
 
      *    Assessed the reasonableness of the assumptions using 
           independently compiled expected ranges based on 
           market observable indices and our market experience; 
           and 
 
 
      *    Evaluated the appropriateness of the pension 
           disclosures within the financial statements, 
           including the disclosure regarding the sensitivity of 
           assumptions by comparing them to the output of our 
           audit work. 
 
 
     Our substantive testing over pension assets included the following: 
      *    Obtained independent confirmations to support the 
           investment valuations from the investment managers 
           for material investment balances; 
 
 
      *    Engaged our valuation experts to independently review 
           a sample of more complex investments including 
           directly held property and infrastructure loan notes; 
           and 
 
 
      *    In respect of more complex pooled investment vehicles, 
           we performed one or more of the following additional 
           procedures: 
 
 
      *    For fair values based on net asset valuation 
           statements from fund managers, we inspected these 
           statements; 
 
 
      *    Agreed valuation statements from fund managers to 
           audited fund financial statements where they were 
           available; 
 
 
      *    Reviewed the investment managers' controls reports in 
           respect of valuation controls; 
 
 
      *    Reviewed transaction prices close to the year end for 
           the fund where they were available. 
 
Note 1: Basis of preparation and significant accounting policies 1.2(h) 
 Employee compensation and benefits, page 93. 
 Note 3: Employee compensation and benefit, page 95. 
 

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole, taking into account the structure of the group and the parent company, the accounting processes and controls, and the industry in which they operate.

We performed a risk assessment, giving consideration to relevant internal and external factors, including climate change, economic risks, relevant accounting and regulatory developments, HSBC's strategy and any changes taking place within the group. We also considered our knowledge and experience obtained in prior year audits.

We evaluated and challenged management's assessment of the impact of climate change risk, which is set out on page 62, including their conclusion that there is no material impact on the financial statements. In making this evaluation we considered management's use of stress testing and scenario analysis to arrive at the conclusion that there is no material impact on the financial statements. We considered management's assessment on the areas in the financial statements most likely to be impacted by climate risk, including:

   --     the impact on ECL on loans and advances to customers, for both physical and transition risk; 

-- the forecast cashflows from management's five year business plan and long term growth rates used in estimating recoverable amounts as part of impairment assessments of investments in subsidiaries, goodwill and intangible assets; and

-- the impact of climate related terms on the solely payments of principal and interest test for classification and measurement of loans and advances to customers.

Using our risk assessment, we continually assessed risks and changed the scope of our audit where necessary.

HSBC UK Bank plc is structured into three divisions being Wealth and Personal Banking ('WPB'), Commercial Banking ('CMB') and Global Banking and Markets ('GBM'). The divisions operate across a number of subsidiary entities in the United Kingdom. The consolidated financial statements are an aggregation of the subsidiary entities ('reporting units'). Each reporting unit submits their financial information to the group in the form of a consolidation pack, which gets aggregated within the group's main consolidation and financial reporting system.

In establishing the overall approach to the group audit, we scoped our work using the balances included in the consolidation pack and determined the type of work that needed to be performed over the reporting units.

As a result of our group scoping, we determined that an audit of the complete financial information of HSBC UK Bank plc was necessary, owing to its financial significance.

We then considered the significance of other reporting units in relation to primary statement account balances. In doing this we also considered the presence of any significant audit risks and other qualitative factors (including history of misstatements through fraud or error). For four reporting units, specific audit procedures were performed over selected significant account balances as follows; for HIF these were 'Loans and advances to customers', 'Customer accounts', and 'Items in the course of collection from other Banks'; for HEF this was 'Loans and advances to customers'; for M&S these were 'Loans and advances to customers', 'Customer accounts', 'Prepayments, accrued income and other assets', 'Change in expected credit losses and other credit impairment charges'; and for Neon this was 'Debt securities in issue'. For the remainder of the reporting units, the risk of material misstatement was mitigated through group audit procedures including testing of entity level controls and subsidiary level analytical review procedures.

Additionally audit procedures were performed on certain group-level account balances including goodwill.

We utilised centralised teams and a shared service centre to assist with certain aspects of our audit where it was more efficient to do so. This included the coordination of data requests and the testing of a number of controls, IT and operational processes, and central items such as payroll. We oversaw the nature, timing and extent of the work performed by this team and received results through a memorandum of work performed.

For all in-scope reporting units apart from M&S, the group audit engagement partner was also the partner overseeing the audit work performed. For the M&S reporting unit, a separate component team performed the audit of the in-scope balances, as instructed by the group engagement team. We held regular meetings with the component team auditing the M&S reporting unit as part of our oversight of their work. In these meetings, we discussed the significant risks identified and how these risks were addressed by the component team through the procedures performed. We also performed a review of the documentation of the testing performed over a number of areas, including significant risks to ensure these were aligned with our expectations.

For the parent company, we determined our scope of work using our risk assessment and parent company materiality level. Based on these, we assessed the level of testing required on each financial statement line item in order to be able to give an opinion on the parent company financial statements. We utilised work performed over the HSBC UK Bank plc reporting unit as part of the group audit, performing further work where necessary, and testing parent company balances such as investments in subsidiaries.

Materiality

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

 
 
Overall materiality  GBP202m (2021: GBP106m)          GBP200m (2021: GBP97m) 
How we determined    5% of adjusted profit before     5% of adjusted profit before 
 it                   tax                              tax 
Rationale for        Adjusted profit before tax is the primary measure used 
 benchmark applied    by shareholders in assessing the performance of the 
                      group and the parent company and removes the impact 
                      of significant items that distort year-on-year comparisons. 
                      In determining overall materiality, we have made adjustments, 
                      including for the impact of certain customer redress 
                      and restructuring programmes as they are large items 
                      unrelated to the underlying performance of the group 
                      and parent company. The benchmark used in 2021 was a 
                      4-year average of adjusted profit reflecting the significant 
                      impact that Covid-19 had on profitability. 
 

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. The range of materiality allocated across components was GBP5m-GBP192m. Certain components were audited to a local statutory audit materiality that was also less than our overall group materiality.

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% (2021: 75%) of overall materiality, amounting to GBP151m (2021: GBP79m) for the group financial statements and GBP150m (2021: GBP73m) for the parent company financial statements.

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk assessment and aggregation risk and the effectiveness of controls - and concluded that an amount at the upper end of our normal range was appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above GBP10m (group audit) (2021: GBP5m) and GBP10m (parent company audit) (2021: GBP5m) as well as misstatements below those amounts that, in our view, warranted reporting for qualitative reasons.

Conclusions relating to going concern

Our evaluation of the Directors' assessment of the group's and the parent company's ability to continue to adopt the going concern basis of accounting included:

-- Performing a risk assessment to identify factors that could impact the going concern basis of accounting, including risks to the financial and operating performance of the group.

-- Understanding and evaluating the group's financial forecasts and the group's stress testing of liquidity and regulatory capital, including the severity of the stress scenarios that were used.

-- Reading and evaluating the adequacy of the disclosures made in the financial statements in relation to going concern.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's and the parent company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the Directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group's and the parent company's ability to continue as a going concern.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report.

Reporting on other information

The other information comprises all of the information in the Annual Report other than the financial statements and our auditors' report thereon. The directors are responsible for the other information. Our opinion on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic report and Report of the Directors, we also considered whether the disclosures required by the UK Companies Act 2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and matters as described below.

Strategic report and Report of the Directors

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic report and the Report of the Directors for the year ended 31 December 2022 is consistent with the financial statements and has been prepared in accordance with applicable legal requirements.

In light of the knowledge and understanding of the group and parent company and their environment obtained in the course of the audit, we did not identify any material misstatements in the Strategic report and the Report of the Directors.

Responsibilities for the financial statements and the audit

Responsibilities of the Directors for the financial statements

As explained more fully in the Statement of Directors' Responsibilities, the directors are responsible for the preparation of the financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors are also responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group's and the parent company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditors' responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditors' report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with laws and regulations related to Consumer Credit Act 1974, the Financial Conduct Authority's ('FCA') regulations, the Prudential Regulation Authority's ('PRA') regulations and UK tax legislation, and we considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the financial statements such as the Companies Act 2006. We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the principal risks were related to posting inappropriate journal entries to increase revenue or reduce expenditure, and management bias in accounting estimates and judgements. The group engagement team shared this risk assessment with the component auditors so that they could include appropriate audit procedures in response to such risks in their work. Audit procedures performed by the group engagement team and/or component auditors included:

-- Challenging estimates and judgements made by management in their significant accounting estimates, in particular in relation to the expected credit loss provisions of loans and advances to customers (see related key audit matter).

-- Identifying and testing journal entries, including those posted with certain descriptions, posted and approved by the same individual, backdated journals, posted by infrequent and unexpected users, posted to reverse revenue after year end and posted with unusual account combinations.

-- Agreeing financial statement disclosures to underlying supporting documentation, review of correspondence with regulators including the FCA and PRA, review of correspondence with the group's external legal advisors, enquiries of management, enquiries of legal counsel and review of internal audit reports in so far as they related to the financial statements.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population from which the sample is selected.

A further description of our responsibilities for the audit of the financial statements is located on the FRC's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors' report.

Use of this report

This report, including the opinions, has been prepared for and only for the parent company's members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

 
Other required reporting 
 

Companies Act 2006 exception reporting

Under the Companies Act 2006 we are required to report to you if, in our opinion:

   --     we have not obtained all the information and explanations we require for our audit; or 

-- adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or

   --     certain disclosures of Directors' remuneration specified by law are not made; or 

-- the parent company financial statements are not in agreement with the accounting records and returns.

We have no exceptions to report arising from this responsibility.

Appointment

Following the recommendation of the Audit Committee, we were appointed by the members on 7 August 2017 to audit the financial statements for the year ended 31 December 2017 and subsequent financial periods. The period of total uninterrupted engagement is

6 years, covering the years ended 31 December 2017 to 31 December 2022.

 
Other matter 
 

As required by the Financial Conduct Authority Disclosure Guidance and Transparency Rule 4.1.14R, these financial statements form part of the ESEF-prepared annual financial report filed on the National Storage Mechanism of the Financial Conduct Authority in accordance with the ESEF Regulatory Technical Standard ('ESEF RTS'). This auditors' report provides no assurance over whether the annual financial report has been prepared using the single electronic format specified in the ESEF RTS.

Hamish Anderson (Senior Statutory Auditor)

for and on behalf of PricewaterhouseCoopers LLP

Chartered Accountants and Statutory Auditors

Birmingham

20 February 2023

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