CCC and Google Collaborate to Make It Easier for Consumers to Schedule Online Appointments with Collision Repairers
28 Septembre 2023 - 2:00PM
Business Wire
“Book Online” Button Enables Appointment
Scheduling Through Google Search and Maps
CCC Intelligent Solutions Inc. (CCC), a leading cloud platform
powering the P&C insurance economy, announces today that it has
teamed up with Google to streamline the online appointment booking
process for repair shops that use CCC® Engage. The collaboration
introduces a user-friendly “Book Online” button added to Google
Business Profiles, Search and Maps, helping participating repair
shops stand out in search results and making it easier for
consumers to schedule repair appointments.
The new “Book Online” button is now live on the Google Business
Profiles of repair shops with subscriptions to CCC Engage, a CCC
ONE® solution that drives digital traffic to repair shops. The
button seamlessly directs consumers to schedule appointments
through Carwise, CCC’s online platform that helps consumers find
local collision repairers. Carwise integrates with CCC Engage to
provide real-time access to repairers’ calendars.
“Today's customers expect convenience and simplicity when
booking appointments online, and Google often plays a key role in
facilitating that journey,“ said Mark Fincher, vice president,
product management, automotive services at CCC Intelligent
Solutions. “Through our collaboration, we're helping to raise the
profile of our CCC Engage shops among consumers searching for
collision repair services. Our focus is on providing a practical
solution that allows repair facilities to enhance their consumer
experience, making appointment scheduling easier for both the
consumer and the repair facility.”
The CCC ONE platform improves every stage and level of the
collision repair cycle, including the consumer experience. CCC has
combined key business operations into one solution to help drive
more business, improve the repair process, simplify operations and
exceed consumer expectations.
About CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC
Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading
SaaS platform for the multi-trillion-dollar P&C insurance
economy powering operations for insurers, repairers, automakers,
part suppliers, lenders, and more. CCC cloud technology connects
more than 35,000 businesses digitizing mission-critical workflows,
commerce, and customer experiences. A trusted leader in AI, IoT,
customer experience, network and workflow management, CCC delivers
innovations that keep people’s lives moving forward when it matters
most. Learn more about CCC at www.cccis.com.
Special Note Regarding Forward-Looking Statements
This press release contains forward-looking statements that are
based on beliefs and assumptions and on information currently
available. In some cases, you can identify forward-looking
statements by the following words: “may,” “will,” “could,” “would,”
“should,” “expect,” “intend,” “plan,” “anticipate,” “believe,”
“estimate,” “predict,” “project,” “potential,” “continue,”
“ongoing” or the negative of these terms or other comparable
terminology, although not all forward-looking statements contain
these words. These statements involve risks, uncertainties and
other factors that may cause actual results, levels of activity,
performance or achievements to be materially different from the
information expressed or implied by these forward-looking
statements. Forward-looking statements in this press release
include, but are not limited to, statements regarding future use
and performance of CCC’s digital solutions. Such differences may be
material. We cannot assure you that the forward-looking statements
in this press release will prove to be accurate. These
forward-looking statements are subject to a number of risks and
uncertainties, including, among others, competition, including
technological advances and new products marketed by competitors;
changes to applicable laws and regulations and other risks and
uncertainties, including those included under the header “Risk
Factors” in most recently filed Form 10-K by CCC with the
Securities and Exchange Commission (“SEC”) on March 2, 2023, which
can be obtained, without charge, at the SEC’s website
(www.sec.gov). The forward-looking statements in this press release
represent our views as of the date of this press release. We
anticipate that subsequent events and developments will cause our
views to change. However, while we may elect to update these
forward-looking statements at some point in the future, we have no
current intention of doing so except to the extent required by
applicable law. You should, therefore, not rely on these
forward-looking statements as representing our views as of any date
subsequent to the date of this press release.
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version on businesswire.com: https://www.businesswire.com/news/home/20230928895099/en/
CCC Media Contact: Michelle Hellyar mhellyar@cccis.com |
773.791.3675
CCC Intelligent Solutions (NASDAQ:CCCS)
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