InterContinental Hotels Group Improves Communication and Reduces IT Cost by Implementing Centra's Collaboration Software; World'
31 Mai 2005 - 4:44PM
Business Wire
Centra Software, Inc. (NASDAQ: CTRA), a leading provider of
software and services for online learning and training, today
announced that InterContinental Hotels Group (Lon: IHG, NYSE: IHG
(ADRs)), the world's largest and most global hotel company, has
expanded its implementation of Centra's business collaboration
software to increase the scope of IHG's training and communication
abilities and decrease the cost of its IT infrastructure
maintenance. Through Centra's Enterprise Advantage Subscription, a
flat fee, volume licensing program designed to enable large
organizations to meet increasing demand for online collaboration
solutions, IHG now has ubiquitous access throughout its hotels.
IHG, which owns, manages, leases or franchises approximately 3,500
hotels, including such well-recognized and respected brands as
Holiday Inn and Crowne Plaza, recently expanded to an enterprise
license, creating the ability to provide access to its hotels in a
fundamentally new way. As an enterprise application service
provider (ASP) customer, IHG has also realized cost savings of
approximately $30,000 a year in terms of IT maintenance, reducing
the impact on IT infrastructure, data center and support desk.
Along with these cost savings, Centra is also enabling a more
efficient workforce. According to John Courtney, Learning
Technologies Manager at IHG, "IHG had 220 collaboration and
training events last year with 3,200 users attending those
sessions. Out of that, we had very few support calls to Centra, a
testament to Centra's functionality and ease-of-use." "As a
franchise community," Mr. Courtney added, "each of our hotels has
different informational needs, yet we still need to provide
consistency in terms of brand-wide initiatives and proprietary
systems. Centra enables us to deliver training efficiently and
effectively, enhancing our position in this dynamic and competitive
market. By making it easier and quicker to connect, Centra has also
opened up lines of communications between our corporate office and
hotels across all seven of our brands worldwide." Since their
ability to use Centra's collaboration software is now not limited
by the number of seats, IHG can offer the functionalities to any
internal group that would benefit. Centra's Enterprise Advantage
Subscription is designed to help leaders like IHG expand its
collaboration initiatives by overcoming buying challenges related
to limited software licenses, usage forecasts, up-front capital
expenditure justification and overage charges for exceeding usage
allowances. Centra's portfolio of collaboration solutions enable
groups of people to work faster, smarter and more efficiently by
allowing dispersed workers to communicate and collaborate from
their home or office computer in real time using fully integrated
voice-over-IP technology (VoIP). With solutions specifically
tailored for deploying enterprise applications, increasing sales
effectiveness, effectively transferring knowledge throughout an
organization's extended supply chain, and enhancing customer
acquisition programs, Centra facilitates online collaboration that
delivers increased business value and return on investment. "Centra
can help companies address many important business issues - from
departmental training and cost reduction to change management
associated with enterprise application rollouts and other
initiatives impacting how people work and learn," said Leon
Navickas, CEO of Centra. "We are pleased to have InterContinental
Hotels Group as part of our growing list of leading customers in
the hospitality industry, including Wyndham International and Royal
Caribbean." About Intercontinental Hotels Group InterContinental
Hotels Group PLC of the United Kingdom (LON:IHG, NYSE:IHG (ADRs))
is the world's most global hotel company and the largest by number
of rooms. InterContinental Hotels Group owns, manages, leases or
franchises, through various subsidiaries, more than 3,500 hotels
and 534,000 guest rooms in nearly 100 countries and territories
around the world. The Group owns a portfolio of well recognized and
respected hotel brands including InterContinental(R) Hotels &
Resorts, Crowne Plaza(R) Hotels & Resorts, Holiday Inn(R)
Hotels and Resorts, Holiday Inn Express(R), Staybridge Suites(R),
Candlewood Suites(R) and Hotel IndigoTM, and also manages the
world's largest hotel loyalty program, Priority Club(R) Rewards,
with more than 24 million members worldwide. In addition to this,
InterContinental Hotels Group has a controlling interest in
Britvic, the second largest soft drinks manufacturer in the UK. For
the latest news from InterContinental Hotels Group, visit our
online Press Office at www.ihgplc.com/media. About Centra Online
learning and training solutions from Centra create workforce
efficiencies and enable organizations to share and exchange
business-critical information with geographically distributed
customers, partners, prospects and employees. Centra's solutions
integrate real-time communication, collaboration and learning and
departmental business processes with specialized applications that
increase sales effectiveness, improve collaborative learning and
accelerate enterprise application rollouts and customer acquisition
initiatives. Currently available in 9 languages, Centra solutions
can be deployed as on-site software or through its ASP service and
are supported by an active ecosystem of value-added partners,
including Siebel, PeopleSoft, SAP and Deloitte Consulting.
Organizations across every major industry and market sector choose
Centra, including Wyndham Internation, Weyerhaeuser, Underwriters
Laboratories, BMW and Stanford University. Headquartered in
Lexington, Massachusetts, Centra serves a worldwide customer base
throughout the Americas, Europe, Asia and Australia. For more
information, visit www.centra.com. Safe Harbor Statement Regarding
Forward-Looking Statements With the exception of the historical
information contained in this release, the matters described herein
contain forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995, including but not
limited to, statements about the beliefs and expectations of
management regarding the Company's future performance, the
Company's strategic initiatives, its ability to achieve and
maintain a leadership position in real-time conferencing and
collaboration, demand for the Company's software services and
management's goals and objectives regarding future results of
operations. These statements reflect management's beliefs and
expectations as of the date of this statement, and involve risk and
uncertainties that may cause actual results, events and performance
to differ materially. These risk factors include, but are not
limited to, risks associated with the Company's ability to
successfully execute its strategic plan, the effect of the
Company's cost-cutting measures on its operations, acceptance by
customers of the Company's Enterprise Advantage Subscription
pricing model, significant changes in our senior management team,
customer fulfillment of the entire term of multi-year subscription
contracts, uncertainty of market reaction to the Company's sales
and marketing efforts, product demand for and market acceptance of
the Centra 7 collaboration platform, the Company's ability to sell
and deliver its Enterprise Application Rollout and Sales
Effectiveness solutions and other future products, the effect of
economic conditions generally on the market for IT spending and for
the Company's products, the results of future research and
development activities, the impact of competitive products and
pricing, technological difficulties and/or other factors outside
the control of the Company. There is no assurance that the Company
will be able to implement its growth and operating plans as
anticipated, or achieve its revenue and earnings goals. For a
description of additional risks, and uncertainties, please refer to
the Company's filings with the SEC, including its Annual Report on
Form 10-K for the year ended December 31, 2004 and its Form 10-Q
for the three months ended March 31, 2005, which are available at
http://www.centra.com/investorrelations. Readers are cautioned not
to place undue reliance on the forward-looking statements contained
herein, which speak only as of the date hereof. The Company
undertakes no obligation to release publicly the result of any
revisions to these forward-looking statements that may be made to
reflect events or circumstances after the date hereof or to reflect
the occurrence of unanticipated events. Centra is a registered
trademark of Centra Software, Inc. All other trademarks referenced
herein are the property of their respective owners.
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