EarthLink Holdings Corp. (NASDAQ:ELNK), a leading network services
provider dedicated to delivering great customer experiences, today
announced it has acquired Boston Retail Partners, LLC (“BRP”), a
highly regarded management consulting firm focused on the retail
vertical. BRP’s experienced consultants work with leading retailers
to deliver strategic solutions that address the business and
technology challenges unique to the industry.
BRP provides technology strategy and consulting across the full
breadth of retail solutions, including point of sale, e-commerce,
customer relationship management, mobile, payment security,
enterprise resource planning, order management and supply chain.
Together, EarthLink and BRP will extend EarthLink’s capabilities in
the retail sector to provide clients with deep expertise and
end-to-end technology solutions that address the entire retail
organization and improve customer engagement and loyalty. The
transaction is part of EarthLink’s ongoing strategy to provide deep
vertical expertise to its clients and to strategically expand its
consulting portfolio with end-to-end solutions to best serve client
needs.
“Retailers today often struggle with leveraging technology to
create the retail experience of the future, including the shift to
cloud-based solutions, the rapid rise of mobile, increasing
bandwidth requirements and the prevalence of legacy systems. Many
large retailers have relied on BRPs’ expertise and talented people
to navigate these challenges,” said Joe Eazor, Chief Executive
Officer and President of EarthLink. “We are excited to bring
together our deep network expertise with BRPs’ proven track record
of success in order to enhance our already strong presence in this
space.”
“Customers expect a consistent, personalized and satisfying
shopping experience wherever, whenever and however they shop, and
retailers need a robust, fast, reliable, resilient network
infrastructure to enable this real-time retail experience,” said
Ken Morris, Principal, BRP. “Delivering on that experience requires
a different approach that sets the stage for unified commerce.
According to our recent Customer Experience Survey, 75% of
retailers indicated they have implemented or plan to implement a
single, unified commerce platform within the next three years.
Leveraging EarthLink’s network services and solutions with BRP’s
retail expertise enhances our ability to help retailers
successfully implement comprehensive unified commerce solutions
that enable real-time retail.”
Headquartered in Boston, BRP has 40 nationwide employees.
Financial terms of the transaction were not disclosed.
About EarthLinkEarthLink (EarthLink Holdings
Corp., NASDAQ: ELNK) is a leading network services provider
dedicated to delivering great customer experiences in a cloud
connected world. We help thousands of multi-location businesses
securely establish critical connections in the cloud. Our
solutions for cloud and hybrid networking, security and compliance,
and unified communications provide the cost-effective performance
and agility to serve customers anytime, anywhere, via any channel,
or any device. We operate a nationwide network spanning 29,000+
fiber route miles, with 90 metro fiber rings and secure data
centers that provide ubiquitous data and voice IP coverage. To
learn why thousands of specialty retailers, restaurants,
franchisors, financial institutions, healthcare providers,
professional service firms, local governments, residential
consumers and other carriers choose to connect with us, visit us at
www.earthlink.com, @earthlink, on LinkedIn and Google+.
About Boston Retail Partners, LLCBoston Retail
Partners, LLC was founded in 2009 by retail industry-recognized
thought leaders. BRP is an innovative and independent retail
management consulting firm dedicated to providing superior service
and enduring value to its clients. BRP combines its consultants'
deep retail business knowledge and cross-functional capabilities to
deliver superior design and implementation of strategy, technology
and process solutions. The company focuses exclusively on the
retail industry and consults in three key areas: IT strategy,
vendor selection and project implementation. BRP’s consulting
services include:
Strategy | Business Intelligence | Business Process Optimization
| Point of Sale (POS) Mobile POS | Payment Security | E-Commerce |
Store Systems and Operations | CRM Unified Commerce | Customer
Experience & Engagement | Order Management Merchandise
Management | Supply Chain | Information Technology
The company is a recognized thought leader in the retail sector
and continually takes the pulse of the industry through benchmark
surveys including the industry-leading annual POS/Customer
Engagement Survey they have published for 17 years. In addition,
the company publishes benchmark surveys on Customer
Experience/Unified Commerce, E-Commerce and Merchandise Planning.
For more information, visit www.bostonretailpartners.com.
Cautionary Information Regarding Forward-Looking
StatementsThis press release includes “forward-looking”
statements (rather than historical facts) that are subject to risks
and uncertainties that could cause actual results to differ
materially from those described. Although we believe that the
expectations expressed in these forward-looking statements are
reasonable, we cannot promise that our expectations will turn out
to be correct. Our actual results could be materially different
from and worse than our expectations. With respect to such
forward-looking statements, we seek the protections afforded by the
Private Securities Litigation Reform Act of 1995. These risks
include, without limitation: (1) that we may not be able to execute
our strategy to successfully transition to a leading managed
network, security and cloud services provider, which could
adversely affect our results of operations and cash flows; (2) that
we may not be able to increase revenues from our growth products
and services to offset declining revenues from our traditional
products and services, which could adversely affect our results of
operations and cash flows; (3) that if we are unable to adapt to
changes in technology and customer demands, we may not remain
competitive, and our revenues and operating results could suffer;
(4) that failure to achieve operating efficiencies and otherwise
reduce costs would adversely affect our results of operations and
cash flows; (5) that we may have to undertake further restructuring
plans that would require additional charges; (6) that we may be
unable to successfully divest non-strategic products, which could
adversely affect our results of operations; (7) that acquisitions
we complete could result in operating difficulties, dilution,
increased liabilities, diversion of management attention and other
adverse consequences, which could adversely affect our results of
operations; (8) that we face significant competition in our
business markets, which could adversely affect our results of
operations; (9) that failure to retain existing customers could
adversely affect our results of operations and cash flows; (10)
that decisions by legislative or regulatory authorities, including
the Federal Communications Commission, relieving incumbent carriers
of certain regulatory requirements, and possible further
deregulation in the future, may restrict our ability to provide
services and may increase the costs we incur to provide these
services; (11) that if we are unable to interconnect with AT&T,
Verizon and other incumbent carriers on acceptable terms, our
ability to offer competitively priced local telephone services will
be adversely affected; (12) that the continued decline in switched
access and reciprocal compensation revenue will adversely affect
our results of operations; (13) that failure to obtain and maintain
necessary permits and rights-of-way could interfere with our
network infrastructure and operations; (14) that if our larger
carrier customers terminate the service they receive from us, our
wholesale revenue and results of operations could be adversely
affected; (15) that we obtain a majority of our network equipment
and software from a limited number of third-party suppliers; (16)
that work stoppages experienced by other communications companies
on whom we rely for service could adversely impact our ability to
provision and service our customers; (17) that our commercial and
alliance arrangements may not be renewed or may not generate
expected benefits, which could adversely affect our results of
operations; (18) that our consumer business is dependent on the
availability of third-party network service providers; (19) that we
face significant competition in the Internet access industry that
could reduce our profitability; (20) that the continued decline of
our consumer access subscribers will adversely affect our results
of operations; (21) that lack of regulation governing wholesale
Internet service providers could adversely affect our operations;
(22) that cyber security breaches could harm our business; (23)
that privacy concerns relating to our business could damage our
reputation and deter current and potential users from using our
services; (24) that interruption or failure of our network,
information systems or other technologies could impair our ability
to provide our services, which could damage our reputation and harm
our operating results; (25) that our business depends on effective
business support systems and processes; (26) that if we, or other
industry participants, are unable to successfully defend against
disputes or legal actions, we could face substantial liabilities or
suffer harm to our financial and operational prospects; (27) that
we may be accused of infringing upon the intellectual property
rights of third parties, which is costly to defend and could limit
our ability to use certain technologies in the future; (28) that we
may not be able to protect our intellectual property; (29) that we
may be unable to hire and retain sufficient qualified personnel,
and the loss of any of our key executive officers could adversely
affect us; (30) that unfavorable general economic conditions could
harm our business; (31) that government regulations could adversely
affect our business or force us to change our business practices;
(32) that our business may suffer if third parties are unable to
provide services or terminate their relationships with us; (33)
that we may be required to recognize impairment charges on our
goodwill and other intangible assets, which would adversely affect
our results of operations and financial position; (34) that we may
have exposure to greater than anticipated tax liabilities and we
may be limited in the use of our net operating losses and certain
other tax attributes in the future; (35) that our indebtedness
could adversely affect our financial health and limit our ability
to react to changes in our business and industry; (36) that we may
require substantial capital to support business growth, and this
capital may not be available to us on acceptable terms, or at all;
(37) that our debt agreements include restrictive covenants, and
failure to comply with these covenants could trigger acceleration
of payment of outstanding indebtedness; (38) that we may reduce, or
cease payment of, quarterly cash dividends; (39) that our stock
price may be volatile; (40) that provisions of our certificate of
incorporation, bylaws and other elements of our capital structure
could limit our share price and delay a change of control of the
company; and (41) that our bylaws designate the Court of Chancery
of the State of Delaware as the sole and exclusive forum for
certain types of actions and proceedings that may be initiated by
our stockholders, which could limit our stockholders’ flexibility
in obtaining a judicial forum for disputes with us or our
directors, officers or employees. These risks and uncertainties, as
well as other risks and uncertainties that could cause our actual
results to differ significantly from management’s expectations, are
not intended to represent a complete list of all risks and
uncertainties inherent in our business, and should be read in
conjunction with the more detailed cautionary statements and risk
factors included in our Annual Report on Form 10-K for the
year ended December 31, 2015 and our Quarterly Report on Form
10-Q for the quarter ended March 31, 2016.
Investors
Trey Huffman
404-748-6219
678-571-1367 (mobile)
huffmanal@elnk.com
Media
Randi Drinkwater
404-709-3404
404-218-5202 (mobile)
randi.drinkwater@elnk.com
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