FILE Filenet

Solution Includes Support for Novell GroupWise, Provides Better Storage Utilization by Eliminating Duplicate Emails COSTA MESA, Calif., Sept. 19 /PRNewswire-FirstCall/ -- FileNet Corporation (NASDAQ:FILE), the leading provider of Enterprise Content and Business Process Management solutions, today announced the general availability of FileNet Email Manager 3.7. In addition to support for Microsoft Exchange and Lotus Notes, the latest release also supports Novell GroupWise. FileNet Email Manager addresses a broad range of email management issues including records management, regulatory compliance, e-discovery, email storage utilization and archival issues and business process acceleration. (Logo: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO ) As one of the most comprehensive email management solutions on the market, FileNet Email Manager helps organizations not only adhere to records management policies and regulatory compliance requirements, but also allows organizations to control costs related to email storage and archiving, and to leverage and share email content across business functions and processes, greatly improving business responsiveness and performance. FileNet Email Manager effectively addresses a broad set of email management issues including: * Storage Utilization: Email Manager's duplicate email management capabilities help eliminate the capture of duplicate email messages and ensure that copies of emails -- with or without attachments -- will be written to a FileNet repository only once. By eliminating duplicate emails before they are added to a repository or storage device, Email Manager provides better utilization of storage and simultaneously lowers overall storage costs. * Records Management: Email Manager's dynamic records classification capabilities, and tight integration with FileNet Records Manager, enable an automated declaration of email as records to address compliance and corporate records management requirements. * Electronic Discovery: Email Manager's targeted capture and filing of email messages greatly improves the ease of retrieval in response to electronic discovery requests. Email Manager's personal storage file (PST) management option also ensures that all business critical messages, even those stored off the email server in PST files, are appropriately captured and discoverable when needed. * Business Process Acceleration: Email Manager manages business critical email messages, such as customer service inquiries, in the same repository as other corporate content, allowing an integrated and streamlined approach to managing email, automatically launching related business processes, and improving responsiveness and decision making across the enterprise. "Reducing risk and lowering total cost of ownership are key concerns for our customers, and we recognize that maintaining a responsive and compliant business environment is extremely important," said Martyn Christian, chief marketing officer for FileNet. "By allowing organizations to manage email in the same manner as other critical corporate content, FileNet Email Manager supports ongoing compliance initiatives as well as offering opportunities for improving business performance, enabling organizations to benefit from Email Manager's risk mitigation and business process improvement capabilities." FileNet Email Manager is part of the FileNet P8 suite of products and is fully integrated within the FileNet P8 architecture. FileNet P8 enables companies to streamline and automate business processes, access and manage all forms of content, and automate records management to help meet compliance needs. About FileNet FileNet Corp. offers enterprise software and services that help customers make better decisions, faster. A leader and innovator in Enterprise Content Management (ECM), Business Process Management (BPM) and Compliance solutions, FileNet simplifies critical and everyday decision-making processes, giving organizations a competitive advantage. Since the company's founding in 1982, more than 4,300 organizations -- including more than three quarters of the FORTUNE 100 -- have taken advantage of FileNet solutions for help in managing their mission-critical content and processes. For more information, visit the FileNet Website at http://www.filenet.com/. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated benefits and performance of FileNet's products, FileNet's products' support of industry standards, and integration with third party products, systems and services. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are FileNet's ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; unforeseen technical difficulties related to the development and optimization of FileNet's products; announcements of technological innovations, new products or product enhancements by FileNet or its competitors; general market conditions; and other factors detailed in the FileNet's filings with the United States Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q. Note to editors: FileNet and ValueNet are registered trademarks of FileNet Corporation. All other company or product names referenced in this release may be trademarks or registered trademarks of their respective owners. Media Contact: Carol Thornton FileNet Corporation Phone: 714-327-3746 Email: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO http://photoarchive.ap.org/ DATASOURCE: FileNet Corporation CONTACT: Carol Thornton of FileNet Corporation, +1-714-327-3746, Web site: http://www.filenet.com/

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