J.D. Power Names Fifth Third Bank No. 1 for Retail Banking Experience in Florida
28 Mars 2024 - 12:00PM
Business Wire
J.D. Power today named Fifth Third Bank No. 1 for Retail Banking
Customer Satisfaction in Florida as part of its 2024 U.S. Retail
Banking Satisfaction StudySM. The Study also noted that customers
rated Fifth Third No. 1 in 4 of 7 categories: trust, staff, account
offerings and value.
“I am immensely proud that Fifth Third has been recognized for
the best customer satisfaction among consumer banks in Florida,”
said Jamie Leonard, chief operating officer of Fifth Third. “Our
vision is to be the One Bank people most value and trust, so J.D.
Power’s recognition as the Most Trusted Retail Bank in Florida
demonstrates our success in putting the customer at the center of
everything we do.”
Fifth Third has had a presence in Florida since 1991 and has
been strategically and rapidly growing in the state as part of the
Bank’s southeast expansion strategy. The Bank opened 26 locations
in Florida in the past two years and plans for an additional 25 by
the end of 2025. There are 175 branches throughout the state that
provide consumer banking, with additional non-branch locations for
commercial banking and wealth and asset management needs.
About Fifth Third
Fifth Third is a bank that’s as long on innovation as it is on
history. Since 1858, we’ve been helping individuals, families,
businesses and communities grow through smart financial services
that improve lives. Our list of firsts is extensive, and it’s one
that continues to expand as we explore the intersection of
tech-driven innovation, dedicated people and focused community
impact. Fifth Third is one of the few U.S.-based banks to have been
named among Ethisphere’s World’s Most Ethical Companies® for
several years. With a commitment to taking care of our customers,
employees, communities and shareholders, our goal is not only to be
the nation’s highest performing regional bank, but to be the bank
people most value and trust.
Fifth Third Bank, National Association, is a federally chartered
institution. Fifth Third Bancorp is the indirect parent company of
Fifth Third Bank, and its common stock is traded on the NASDAQ®
Global Select Market under the symbol "FITB." Investor information
and press releases can be viewed at www.53.com.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory
services, and data and analytics. A pioneer in the use of big data,
artificial intelligence (AI) and algorithmic modeling capabilities
to understand consumer behavior, J.D. Power has been delivering
incisive industry intelligence on customer interactions with brands
and products for more than 55 years. The world's leading businesses
across major industries rely on J.D. Power to guide their
customer-facing strategies.
J.D. Power has offices in North America, Europe, and Asia
Pacific. To learn more about the company's business offerings,
visit JDPower.com/business. The J.D. Power auto-shopping tool can
be found at JDPower.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240328341471/en/
Beth Oates (Media Relations) Beth.Oates@53.com |
313-230-9002
Matt Curoe (Investor Relations) Matthew.Curoe@53.com |
513-534-2345
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