Economy Still Holding Outsourcing Market Back
21 Juillet 2009 - 6:54PM
PR Newswire (US)
TPI Index shows first-half contract awards down 11 percent over
last year, total contract value down 22 percent, annualized
contract value down 28 percent Companies continue to show caution
about implementing sourcing strategies HOUSTON, July 21
/PRNewswire/ -- TPI, the largest sourcing data and advisory firm in
the world and a unit of Information Services Group Inc. (ISG)
(NASDAQ:IIINASDAQ:IIIIUNASDAQ:IIIIW), a leader in the
information-based services industry, today released second-quarter
and first-half global market data showing that outsourcing activity
continues to be constrained by difficult macroeconomic conditions,
despite its potential to soften the impact of the recession through
cost savings and efficiency gains. The TPI Index, which measures
commercial outsourcing contracts valued at $25 million or more,
found that the total number of contract awards fell 7.5 percent
from the first quarter to the second quarter, to 135. While total
contract value (TCV) rose about 5 percent sequentially to $20.5
billion, Annualized Contract Value (ACV) - TCV divided by the
duration of the contracts - fell 5 percent from the previous
quarter to $3.6 billion. Compared with the first six months of
2008, which saw record levels of sourcing activity, the market in
the first half of 2009 awarded 11 percent fewer contracts with 22
percent lower TCV and 28 percent lower ACV. Driving the declines
were a reduction in mega-deals in Europe as well as lower spending
globally on business process outsourcing (BPO). On the bright side,
demand for IT outsourcing (ITO) remained stable both sequentially
and year-over-year in the Americas and Asia Pacific. In addition,
several industry verticals, including Diversified Financials,
Transportation, Retail and Telecom, increased their adoption of
outsourcing during the first half of 2009. "The first half of 2008
was extremely strong for the outsourcing industry, which makes
year-over-year comparisons tough," said Mark Mayo, Partner and
President, TPI Global Resources Management. "In addition, over the
past six months, companies have been more tentative and tactical
about making sourcing decisions as they try to navigate these
challenging economic times. Nonetheless, recently we have seen some
very early signs of stabilization in ITO markets, especially in the
United States, which gives us some encouragement that we may be
seeing a bottom to the current slump." The TPI Index provides a
quarterly snapshot of the global sourcing industry for clients,
service providers, analysts and the media. Now in its 27th
consecutive quarter, the TPI Index is the authoritative source for
marketplace intelligence related to outsourcing transaction
structures and terms, industry adoption, geographic prevalence and
service provider metrics. TPI INDEX HIGHLIGHTS Second-quarter
results indicate that the outsourcing market has entered into a
period of sustained activity, albeit at a significantly lower level
than just a year ago. In fact, to match the market's results for
the full year of 2008, the industry would need to sign $53 billion
in TCV during the second half of this year, which would be a record
performance and in TPI's view, is unlikely to happen. Full-year TCV
could fall below $80 billion, which has not happened since 2001,
another year of global recession. The slowdown in the market is
obvious in the precipitous decline in demand for BPO. The number,
TCV and ACV of BPO contracts are all lower in first-half
comparisons than in any of the past five years. The BPO market is
displaying weakness in all regions and across functions, including
Human Resources, Finance & Accounting, Facilities Management
and Financial Services Outsourcing. The decline appears to extend
beyond a response to the recession, so BPO may be a swing factor in
considering the timing and size of any eventual surge in contract
activity. By contrast, ITO has held steady, stabilizing the broader
market. In the first half, TCV in this segment was in line with
pre-2008 levels, although the average TCV has dropped considerably.
The ITO market has benefitted from strength in Network Services,
which has accounted for about half of the mega-deals and
mega-relationships so far in 2009, as well as in the Americas and
Asia Pacific. Compared to the first half of last year, the TCV of
ITO awards is up 6 percent in Americas. INDUSTRY SECTORS The second
quarter also revealed some telling industry sector and geographical
trends. Not surprisingly, the banking sector, traditionally a heavy
adopter of outsourcing services, has slowed its activity
significantly in the wake of last year's financial crisis. Oil
& Gas, Food & Drink and Consumer Durables, to name a few,
have also slumped in 2009. But at the same time, the Diversified
Financials, Transportation, Retailing and Telecom sectors have been
increasing their adoption of sourcing strategies. For instance, the
26 contracts awarded by Transportation companies in the first half
of 2009, with buyers in Europe, Middle East and Africa leading the
way, represented 44 percent year-over-year growth. In Telecom, the
number of contracts did not change substantially, but TCV and ACV
each doubled year-over-year. Those four sectors together account
about 37 percent of the number of contracts and 47 percent of TCV
awarded this year. REGIONAL DIFFERENCES The Q2 TPI Index revealed
significant differences among regions. Outsourcing markets in EMEA
dragged down the global market, with just 53 contracts with a TCV
of $8.8 billion. Both figures were among the lowest the region
recorded over the last ten quarters. Weakness in EMEA was offset by
strong performance in Asia Pacific, which had its second best
quarter ever with TCV up 200 percent over a year ago.
Uncharacteristically, two of eight mega deals and six of 15 mega
relationships have been awarded in the region thus far this year.
In the Americas, the TCV performance has been more evenly
distributed during recent quarters than in Europe. However, in the
second quarter, the Americas witnessed a sequential loss of 35
percent by TCV, and only one mega deal has been signed in the
region since 2009 began. SUMMARY "Despite these bright spots and
some signs of a pickup in early-stage market activity as we enter
the third quarter, the balance of 2009 is likely to remain
challenging and we do not expect total contract awards and TCV to
match 2008 levels," Mayo said. "Yet the potential return on
investment from outsourcing hasn't changed. Successful outsourcing
can create tremendous value for many buying companies." About TPI
TPI, a unit of Information Services Group, Inc. (ISG)
(NASDAQ:IIINASDAQ:IIIIUNASDAQ: IIIIW), is the founder and innovator
of the sourcing advisory industry, and the largest sourcing data
and advisory firm in the world. We are expert at a broad range of
business support functions and related research methodologies.
Utilizing deep functional domain expertise and extensive practical
experience, TPI's accomplished industry experts collaborate with
organizations to help them advance their business operations
through the best combination of business process improvement,
shared services, outsourcing and offshoring. In addition, TPI
Momentum, a business unit of TPI, provides information and insights
to outsourcing and offshoring service providers to help them
provide enhanced services to their sourcing clients. In 2009, TPI
is celebrating its 20th anniversary. For additional information,
visit http://www.tpi.net/. About Information Services Group, Inc.
Information Services Group, Inc. (ISG)
(NASDAQ:IIINASDAQ:IIIIUNASDAQ:IIIIW) was founded in 2006 to build
an industry-leading, high-growth, information-based services
company by acquiring and growing businesses in advisory, data,
business and media information services. In November 2007, the
company acquired TPI, the largest independent sourcing advisory
firm in the world. Based in Stamford, Conn., ISG has a proven
leadership team with global experience in information-based
services and a track record of creating significant value for
shareowners, clients and employees. For more, visit
http://www.informationsg.com/. DATASOURCE: TPI CONTACT: Todd
Miller, TPI, +1-480-235-7018, ; or Rhena Wallace, Cohn & Wolfe
for TPI, +1-212-537-8014, Web Site: http://www.tpi.net/
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