New Wave of Virtual Employees Working Smarter but Risking Burnout, According to Workplace Survey by Kelly Services(R)
27 Novembre 2012 - 1:30PM
Marketwired
Mobile technologies are transforming the workplace and are helping
to lift productivity and efficiency, but these technologies are
also contributing to increased fatigue and burnout among workers
who are putting a lot of the pressure on themselves.
The findings are part of the latest survey results from the
Kelly Global Workforce Index (KGWI), an annual survey conducted by
Kelly Services (NASDAQ: KELYA) (NASDAQ: KELYB). The survey examines
the rise of the highly virtual workforce, characterized by
widespread access to mobile technologies, and the impact on
workplace productivity, work-life balance and job security. Almost
170,000 people across all generations in 30 countries, including
the Americas, APAC and EMEA regions, participated in the current
survey.
More than a quarter of employees (27 percent), globally, say
that they feel pressured to stay connected with work outside of
normal work hours, through email, smartphones and other online
platforms.
More than half (53 percent) say that staying "connected" has
increased their productivity, while work-life balance has also
largely improved, but concerns about job security and burnout are
being felt by a significant number of respondents.
Nearly a quarter of workers (23 percent) report spending no time
"connected" to the workplace during their off hours. Almost half
(49 percent) report spending up to five hours each week, another 27
percent spend more than six hours per week, with many revealing
they spend more than 10 hours per week connected to work during
their off hours.
The blurring of the line between work and leisure is occurring
across all generations but is most pronounced for Gen Y and Gen X
employees and those with a professional and technical background.
These workers feel the greatest pressure to maintain contact with
their work, even during their downtime.
Asked to identify the main pressures for staying connected with
work, the largest share (36 percent) said they were placing the
pressure on themselves. Other sources of pressure were coming from
employers, identified by 26 percent, "industry culture" (15
percent), customers and clients (14 percent), and other employees
(5 percent).
The results also show:
- Workers in APAC feel the most pressure to stay "connected" to
their work outside of normal work hours, with 35 percent feeling
compelled to stay in touch, compared with 28 percent in EMEA and 21
percent in the Americas.
- The most significant increase in workplace productivity
occurred in APAC, with 62 percent experiencing gains, compared with
50 percent in both EMEA and the Americas.
- Almost one-third (32 percent) say that the use of mobile
technologies has contributed to fatigue or burnout.
- Only 29 percent say that the online technologies have improved
their job security.
- 60 percent would consider telecommuting -- working mainly from
home or away from the office -- if that were offered.
Complete findings are published in a new report, Highly Virtual
Workforce. For more information about the Kelly Global Workforce
Index and key regional and generational findings, please visit the
Kelly® Press Room or www.kellyservices.com.
About the Kelly Global Workforce Index
The Kelly Global Workforce Index is an annual survey revealing
opinions about work and the workplace from a generational
viewpoint. Approximately 170,000 people from the Americas, APAC and
EMEA participated in the survey. Results have been published
throughout 2012 on a variety of topics such as employee retention,
social media and the highly virtual workplace. Visit
www.kellyservices.com to review findings on the current topic.
About Kelly Services
Kelly Services, Inc. is a leader in providing workforce
solutions. Kelly® offers a comprehensive array of outsourcing and
consulting services as well as world-class staffing on a temporary,
temporary-to-hire and direct-hire basis. Serving clients around the
globe, Kelly provides employment to more than 550,000 employees
annually. Revenue in 2011 was $5.6 billion. Visit
www.kellyservices.com and connect with us on Facebook, LinkedIn,
& Twitter. Download The Talent Project, a free iPad app by
Kelly Services.
Media Contacts: Asia Pacific Jaquilin Danker Kelly
Services +65 6494 6066 Jaquilin_danker@kellyservices.com.sg Europe
Tamara Achba Kelly Services +41 32 737 1829
Tamara.achba@kellyservices.eu Americas Jane Stehney Kelly Services
+1 248 244-5630 jane_stehney@kellyservices.com
Kelly Services (NASDAQ:KELYA)
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