Employers Directly Impact Employees' Job Satisfaction According to Global Survey by Kelly Services(R)
17 Septembre 2013 - 8:00PM
Marketwired
Employees in the United States indicate that their direct
supervisors are a key influencer when it comes to job satisfaction
and engagement, according to the Kelly Global Workforce Index
(KGWI), an annual survey conducted by Kelly Services (NASDAQ:
KELYA) (NASDAQ: KELYB).
The survey found that 61 percent of U.S. respondents believe
their direct manager or supervisor has a significant impact on
their job satisfaction or engagement. The KGWI canvassed responses
from more than 120,000 respondents in 31 countries, including more
than 18,000 in the United States.
Steve Armstrong, Senior Vice President and General Manager of
U.S. Operations for Kelly Services, said managers and supervisors
play a pivotal role in influencing job satisfaction and retention,
but many are not heeding the warnings.
"It is sometimes said that employees don't leave companies, they
leave managers. Kelly's research shows that employees prefer to
work for managers who clearly communicate with them and explain
responsibilities, expectations and opportunities," Armstrong
said.
When asked what direct managers and supervisors could do better
(aside from salary/benefits or promotion), employees most
frequently cited more training opportunities (49 percent); clearer
responsibilities; goals and objectives (34 percent); and more
transparent communications (24 percent).
Results of the U.S. findings also include:
- Just over one-third (36%) of workers feel totally committed to
their current employer.
- "More interesting or challenging work" is identified as the top
factor that makes employees feel more committed or "engaged" with
their job.
- 42 percent say that they would be likely to recommend their
employer to a friend or colleague as an employment opportunity,
with company culture/reputation noted most frequently as the most
influential factor.
Armstrong said there is clearly a significant share of the
workforce that is not fulfilled in their jobs, and this suggests
the need for managers to take proactive steps to address this
underlying discontent.
"Managers who concentrate on improving communications and
providing more opportunities for personal development will have a
better chance of maximizing their investment in people and skills,"
he added.
Complete findings are published in a new report, Employee
Engagement and Retention. For more information about the Kelly
Global Workforce Index and key regional and generational findings,
please visit the Kelly® Press Room or www.kellyservices.com.
About the Kelly Global Workforce
Index™
The Kelly Global Workforce Index (KGWI) is an annual global
survey revealing opinions about work and the workplace.
Approximately 122,000 people across the Americas, EMEA and APAC
regions responded to the survey. This survey was conducted online
by RDA Group on behalf of Kelly Services.
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB) is a leader
in providing workforce solutions. Kelly offers a comprehensive
array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provides employment to more
than 550,000 employees annually. Revenue in 2012 was $5.6 billion.
Visit www.kellyservices.com and connect with us on Facebook,
LinkedIn, & Twitter. Download The Talent Project, a free iPad
app by Kelly Services.
Add to Digg Bookmark with del.icio.us Add to Newsvine
Media contact: Jane Stehney Kelly Services 248-244-5630
stehnja@kellyservices.com
Kelly Services (NASDAQ:KELYA)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
Kelly Services (NASDAQ:KELYA)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024