Employers Have a Direct Impact on Employee Job Satisfaction According to Global Survey by Kelly Services(R)
17 Septembre 2013 - 9:54PM
Marketwired
Employees in Canada indicate that their direct supervisors are a
key influencer when it comes to job satisfaction and engagement,
according to the Kelly Global Workforce Index (KGWI).
The survey found that 68 percent of Canadian respondents believe
their direct manager or supervisor has a significant impact on
their job satisfaction or engagement.
The latest findings from the Kelly Global Workforce Index (KGWI)
also show that only one-third of respondents in Canada who switched
jobs in the past year are happy in their new roles.
Kristin Supancich, Vice President and General Manager of
Canadian Operations for Kelly Services, said direct managers and
supervisors have a pivotal role in influencing job satisfaction and
retention, but many are not heeding the warnings.
"It is sometimes said that employees don't leave companies, they
leave managers. What employees are saying is that they want their
managers to open up with them and better explain responsibilities
and expectations."
When asked what direct managers and supervisors could do better
(aside from salary/benefits or promotion), employees most
frequently cited more training opportunities (60 percent); clearer
responsibilities, goals and objectives (49 percent); and more
transparent communications (33 percent).
Results of the survey also show:
- Slightly more than one-third (35 percent) of workers feel
totally committed to their current employers.
- "More interesting or challenging work" is identified as the top
factor that makes employees feel more committed or "engaged" with
their jobs.
- More than two in five (44 percent) say they actively look for
better job opportunities or evaluate the external job market, even
when they are happy in their job.
- 40 percent say that they would be likely to recommend their
employer to a friend or colleague as an employment opportunity,
with opportunities for personal growth/advancement noted most
frequently as the most influential factor.
Supancich said there is clearly a significant share of the
workforce that is not fulfilled in their jobs, and this suggests
the need for managers to take proactive steps to address this
underlying discontent.
"Managers who concentrate on improving communications and
providing more opportunities for personal development will have a
better chance of maximizing their investment in people and
skills."
Complete findings are published in a new report, Employee
Engagement and Retention (include link). For
more information about the Kelly Global Workforce Index and key
regional and generational findings, please visit the Kelly® Press
Room. Canadian results can be found by visiting
kellyservices.ca.
About the Kelly Global Workforce
Index™
The Kelly Global Workforce Index is an annual survey revealing
opinions about work and the workplace from a generational
viewpoint. Approximately 122,000 people from the Americas, APAC and
EMEA participated in the survey. Results will be published
throughout 2013 on a variety of topics such as employee retention,
social media and technology, and the changing workplace. Visit
kellyservices.com to review findings on the current topic.
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB) is a leader
in providing workforce solutions. Kelly offers a comprehensive
array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provides employment to more
than 550,000 employees annually. Revenue in 2012 was $5.6 billion.
Visit www.kellyservices.com and connect with us on Facebook,
LinkedIn, & Twitter. Download The Talent Project, a free iPad
app by Kelly Services.
Media Contact: Jane Stehney Kelly Services
stehnja@kellyservices.com 248-244-5630
Kelly Services (NASDAQ:KELYA)
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