Thoughtworks Looking Glass Report Spotlights Strategy, Security and Responsibility in AI Solutions
09 Janvier 2024 - 2:00PM
Business Wire
Thoughtworks (NASDAQ: TWKS), a global technology consultancy
integrating strategy, design and engineering to drive digital
innovation, today released the fourth edition of Looking Glass, a
report designed to help companies navigate industry shifts and
identify new opportunities. Five chapters, known as lenses, analyze
trends in technology and identify concrete opportunities and
actionable advice.
Generative Artificial Intelligence (GenAI) is finding its way
into every part of business as it becomes more available,
accessible and applicable to many people. A solid data strategy and
clear goals will be required to take advantage of the
opportunities. GenAI (or AI) is indiscriminate with what it speeds
up, good or bad, wrong decisions can be made even faster than
before AI. In order to protect themselves from risk, businesses
must focus on making data findable, accessible, trustworthy,
interoperable and reusable, all in a highly secure and
privacy-conscious way. Data platforms with a product-thinking
mindset provide the most viable foundation for success.
"Data platforms enable businesses to gather data insights, build
reliable AI systems, control risk and can also be a key component
in creating, managing and enforcing data governance. The latter is
one of the biggest challenges many organizations face," said Rachel
Laycock, Chief Technology Officer, Thoughtworks. "Yet it doesn't
stop there. Having control over the direction and output of AI
systems is part of responsible technology practice and is essential
to mitigating against unintended consequences."
The five lenses in Looking Glass 2024 report are:
- AI everywhere: The ability to effectively integrate AI
to make people better at their jobs will be key to the success of
enterprises in the future. Organizations will need to be deliberate
about which technologies they can benefit from and how they will be
used.
- Realizing value from data and AI platforms: While
critical to an AI strategy, a data platform with reliable access to
credible, up-to-date data is vital for all enterprises, even those
not planning to build GenAI applications in the short term.
- Evolving interactions: With everything from voice
interfaces to extended reality, existing solutions are becoming
more immersive and seamless. Organizations need to reimagine how
they engage with, learn from and delight stakeholders.
- Accelerating physical-digital convergence: Software is a
core component of everything from vehicles to home appliances. It's
not just organizations with a connection to the physical
environment that need to bridge the gap between the real and the
virtual — we expect this to affect any organization that is not a
pure digital play.
- Responsible tech - a critical consideration: Guardrails
around privacy, security and sustainability need to be firmly
embedded in an organization’s approach to technology.
Thoughtworks’ Looking Glass is updated on an annual basis to
keep pace with the constant shifts in technology possibilities and
business priorities. Visit thoughtworks.com/insights/business to
stay up to date with the latest business and industry insights for
digital leaders.
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About Thoughtworks
Thoughtworks is a global technology consultancy that integrates
strategy, design and engineering to drive digital innovation. We
are over 11,000 people strong across 52 offices in 19 countries.
For 30 years, we’ve delivered extraordinary impact together with
our clients by helping them solve complex business problems with
technology as the differentiator.
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version on businesswire.com: https://www.businesswire.com/news/home/20240109715009/en/
Media: Kathrin Jansing, head of Europe public relations
Email: kathrin.jansing@thoughtworks.com
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