WITS Witness Systems (MM)

Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization (WFO) software and services, announced today that its new Witness Enterprise Solutions group has been honored with the 2006 AeA High Tech Award from the San Diego Council of AeA, the nation�s largest high tech trade association. The award honors Exametric, Inc., now part of Witness Enterprise Solutions, as the top winner in the software category for its workforce management software, which has been deployed in more than 12,000 banks and credit union branches worldwide. This recognition follows last month�s acquisition by Witness Systems of Demos Solutions and Exametric. The two companies � both leaders in supplying enterprise productivity and resource planning solutions to the financial services industry � came together to form Witness Enterprise Solutions. Initially focused on enterprise WFO for the retail financial services market � including branch offices and back-office operations that impact the customer experience � the group�s software and services are intended to serve an array of vertical markets and enterprise operations. The award acknowledges the company for its workforce management software � a strategic forecasting, staffing and optimization solution that allows retail and financial organizations to plan and budget resource staffing, while guiding their organizations to higher levels of efficiencies without compromising customer service. The solution simplifies annual budgeting and planning processes by helping organizations establish an optimal long-term resource plan that supports both customer service and budget objectives. The company was recognized for its compelling and strong business model, along with its dynamic software offering. �This honor reflects the dedication and hard work of our engineering and product development team,� said Darryl Demos, general manager, Witness Enterprise Solutions. �Their knowledge and industry experience has given the company a leadership position in accurate labor forecasting and a track record of successful deployments in customers both large and small.� The 2006 High Tech Awards marks the 13th anniversary of the AeA High Tech Awards. More than 500 AeA members and non-members attended the luncheon on October 12, 2006 to acknowledge the successes of local technology companies representing a diverse set of categories, including software, semiconductors and outstanding emerging growth. About Witness Enterprise Solutions Witness Enterprise Solutions was formed in 2006 following the successful combination of Demos Solutions and Exametric. Operating as a division of Witness Systems, the group is focused on workforce optimization for the retail financial services market, as well as other enterprise operations. With Impact 360 from Witness Enterprise Solutions, financial service organizations can drive profitability, ensure cross-channel service consistency, and deliver high quality customer experiences. About Witness Systems Witness Systems (NASDAQ: WITS) is the worldwide leader in software and services that help businesses capture customer intelligence and optimize their workforce performance. The company's Impact 360� solution features quality monitoring, compliance and IP recording, workforce management, performance management and eLearning. Primarily deployed in contact centers � as well as the remote, branch and back offices of global organizations � the workforce optimization solution captures, analyzes and enables users to share and act on cross-functional information across the enterprise. With Impact 360, organizations can improve interactions and the underlying back-office processes that enhance the customer experience and build customer loyalty. For more information, visit us at www.witness.com. Cautionary Note Regarding Forward-looking Statements: Information in this release that involves expectations, plans, intentions or strategies regarding the future are forward-looking statements that are not facts and involve a number of risks and uncertainties. They are identified by words such as "will," "anticipates," "expects," "intends," "plans," "believes," "estimates," and similar expressions and statements about present trends and conditions that may extend into the future. These statements are based upon information available to Witness Systems as of the date of this release, and the company assumes no obligation to update any such forward-looking statement. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results to differ materially from current expectations include the company's ability to compete successfully in the future; fluctuations and changes in customer demand and preferences; the timing of orders; the company's ability to manage its growth; the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the company's markets; the risks associated with international sales as the company expands its markets, including the risks associated with foreign currency exchange rates; the ability of the company to complete and integrate successfully the Demos Solutions and Exametric acquisitions and any other acquisitions or investments it may make; strategy and execution risks relating to these and other acquisitions and investments; the risk of management distraction and other consequences that might result from the review of certain option grants and option granting practices described in the Current Report on Form 8-K filed by the Company on August 11, 2006 and related developments, as well as other risks identified under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Form 10-K for the year ended December 31, 2005 and its Form 10-Q for the quarter ended March 31, 2006, as filed with the Securities and Exchange Commission. Witness, Impact 360, Improve Everything and the Witness logo are the trademarks (registered or otherwise) of Witness Systems, Inc. protected by laws of the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners. Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization (WFO) software and services, announced today that its new Witness Enterprise Solutions group has been honored with the 2006 AeA High Tech Award from the San Diego Council of AeA, the nation's largest high tech trade association. The award honors Exametric, Inc., now part of Witness Enterprise Solutions, as the top winner in the software category for its workforce management software, which has been deployed in more than 12,000 banks and credit union branches worldwide. This recognition follows last month's acquisition by Witness Systems of Demos Solutions and Exametric. The two companies - both leaders in supplying enterprise productivity and resource planning solutions to the financial services industry - came together to form Witness Enterprise Solutions. Initially focused on enterprise WFO for the retail financial services market - including branch offices and back-office operations that impact the customer experience - the group's software and services are intended to serve an array of vertical markets and enterprise operations. The award acknowledges the company for its workforce management software - a strategic forecasting, staffing and optimization solution that allows retail and financial organizations to plan and budget resource staffing, while guiding their organizations to higher levels of efficiencies without compromising customer service. The solution simplifies annual budgeting and planning processes by helping organizations establish an optimal long-term resource plan that supports both customer service and budget objectives. The company was recognized for its compelling and strong business model, along with its dynamic software offering. "This honor reflects the dedication and hard work of our engineering and product development team," said Darryl Demos, general manager, Witness Enterprise Solutions. "Their knowledge and industry experience has given the company a leadership position in accurate labor forecasting and a track record of successful deployments in customers both large and small." The 2006 High Tech Awards marks the 13th anniversary of the AeA High Tech Awards. More than 500 AeA members and non-members attended the luncheon on October 12, 2006 to acknowledge the successes of local technology companies representing a diverse set of categories, including software, semiconductors and outstanding emerging growth. About Witness Enterprise Solutions Witness Enterprise Solutions was formed in 2006 following the successful combination of Demos Solutions and Exametric. Operating as a division of Witness Systems, the group is focused on workforce optimization for the retail financial services market, as well as other enterprise operations. With Impact 360 from Witness Enterprise Solutions, financial service organizations can drive profitability, ensure cross-channel service consistency, and deliver high quality customer experiences. About Witness Systems Witness Systems (NASDAQ: WITS) is the worldwide leader in software and services that help businesses capture customer intelligence and optimize their workforce performance. The company's Impact 360(TM) solution features quality monitoring, compliance and IP recording, workforce management, performance management and eLearning. Primarily deployed in contact centers - as well as the remote, branch and back offices of global organizations - the workforce optimization solution captures, analyzes and enables users to share and act on cross-functional information across the enterprise. With Impact 360, organizations can improve interactions and the underlying back-office processes that enhance the customer experience and build customer loyalty. For more information, visit us at www.witness.com. Cautionary Note Regarding Forward-looking Statements: Information in this release that involves expectations, plans, intentions or strategies regarding the future are forward-looking statements that are not facts and involve a number of risks and uncertainties. They are identified by words such as "will," "anticipates," "expects," "intends," "plans," "believes," "estimates," and similar expressions and statements about present trends and conditions that may extend into the future. These statements are based upon information available to Witness Systems as of the date of this release, and the company assumes no obligation to update any such forward-looking statement. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results to differ materially from current expectations include the company's ability to compete successfully in the future; fluctuations and changes in customer demand and preferences; the timing of orders; the company's ability to manage its growth; the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the company's markets; the risks associated with international sales as the company expands its markets, including the risks associated with foreign currency exchange rates; the ability of the company to complete and integrate successfully the Demos Solutions and Exametric acquisitions and any other acquisitions or investments it may make; strategy and execution risks relating to these and other acquisitions and investments; the risk of management distraction and other consequences that might result from the review of certain option grants and option granting practices described in the Current Report on Form 8-K filed by the Company on August 11, 2006 and related developments, as well as other risks identified under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Form 10-K for the year ended December 31, 2005 and its Form 10-Q for the quarter ended March 31, 2006, as filed with the Securities and Exchange Commission. Witness, Impact 360, Improve Everything and the Witness logo are the trademarks (registered or otherwise) of Witness Systems, Inc. protected by laws of the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners.