Cingular Wireless Makes Progress With Recovery Of Network As Crews Continue To Work Around The Clock
29 Octobre 2005 - 8:43PM
PR Newswire (US)
48 of 51 Cingular Stores in Southeast and Southwest Florida Are
Open; Several Provide Free Calling for Wilma Victims BOCA RATON,
Fla., Oct. 29 /PRNewswire/ -- Cingular Wireless today announced it
has restored the majority of its network in the areas hit hardest
by Hurricane Wilma, including Monroe, Miami-Dade, Broward, Palm
Beach, Collier, and Lee counties, and has reopened 48 of its 51
stores located in southeast and southwest Florida. "We have made
incredible progress in bringing cell sites back up on the air and
in reopening our stores," said Rich Guidotti, vice president and
general manager for Cingular's South Florida market. "We are seeing
a significant improvement in service by the hour. Despite the quick
progress we are making, customers will still experience some
network congestion as people start using their wireless phones all
at once." Since Wilma hit on Monday, Cingular has deployed more
than 300 portable generators in Miami-Dade, Broward, Palm Beach,
Martin, St. Lucie, Indian River, Lee, and Collier counties, and has
more than 400 technicians and engineers working around the clock to
fully restore the network in the impacted areas. In addition, 186
of the company's cell sites in South Florida are being powered by
permanent generators. Cingular continues to work closely with the
local telephone company and utilities to restore the remaining cell
sites. Nearly half of Cingular's retail stores were reopened within
24 hours of the storm. By October 27, 40 out of 43 South Florida
Cingular stores had reopened and all eight stores in the Naples and
Fort Myers area had reopened. Three South Florida stores remain
closed due to damage from Wilma. Starting October 28, free calling
stations have been available at the following Cingular stores for
victims of Wilma who don't have any other way to reach their loved
ones: * 2176 58th Avenue, Vero Beach * 2205 State Road 7, The Plaza
at Wellington Green, Wellington * 8200 Glades Road, Boca Raton *
11410 Pines Boulevard, Pembroke Pines Mall * 18275 Pines Boulevard,
Pembroke Pines * 2242 Weston Road, Weston * 1290 West 49th Street,
Hialeah * 5600 N.W. 167th Street, Hialeah * 10003 N.W. 41st Street,
Miami * 1601 Washington Avenue, Miami Beach While Cingular
continues to restore its network in the impacted areas, the company
is encourages customers to: * Use text messaging versus making a
voice call. Text messages don't require as much bandwidth and
typically go through much quicker. * Keep non-emergency wireless
calls to a minimum. This way the voice channels are kept open for
emergency officials depending on wireless communication during
their rescue operations and recovery process. * If you have trouble
getting a wireless call out on your first attempt, wait 10 seconds
before redialing. This allows your original call data to clear the
network before you try again. About Cingular Wireless Cingular
Wireless is the largest wireless carrier in the United States,
serving 52.3 million customers. Cingular, a joint venture between
SBC Communications Inc. (NYSE:SBC) and BellSouth Corporation
(NYSE:BLS), has the largest digital voice and data network in the
nation -- the ALLOVER(SM) network -- and the largest
mobile-to-mobile community of any national wireless carrier.
Cingular is the only U.S. wireless carrier to offer Rollover(R),
the wireless plan that lets customers keep their unused monthly
minutes. Details of the company are available at
http://www.cingular.com/. Get Cingular Wireless press releases
e-mailed to you automatically. Sign up at
http://cingular.mediaroom.com/. DATASOURCE: Cingular Wireless
CONTACT: Kelly Layne Starling, Cingular Wireless, +1-561-775-4259,
Web site: http://www.cingular.com/
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