Wireless, Wireline Become One With Cingular OfficeReach(TM)
22 Février 2006 - 4:00PM
PR Newswire (US)
Voice Communications Management Solution Integrates Mobile and
Office Communications as Single System for Greater Control and
Efficiency ATLANTA, Feb. 22 /PRNewswire/ -- Cingular Wireless today
introduced Cingular OfficeReach(TM), an integrated communications
management solution that allows businesses to administer their
wireline and wireless services as one system to help control
telecom costs and increase productivity. OfficeReach is a
voice-based Virtual Private Network (VPN) that enables business
customers to manage their communications platforms through a suite
of valuable tools, including One Number Service, Customizable Call
Management, Private Numbering Plan, and Zone Billing. OfficeReach
is integrated directly into a company's existing telephone network
and uses a database-driven, intelligent platform. OfficeReach
requires no capital investment in PBX infrastructure so trunk line
and PBX investments are minimized while the organization grows.
"OfficeReach satisfies the needs of Cingular business customers who
are grappling with the challenges of managing and better leveraging
multiple communications platforms in an increasingly mobile world,"
said Joe Lueckenhoff, vice president, business mobility and
marketing, for Cingular Wireless. "With OfficeReach, Cingular is
paving the way for businesses to optimize their fixed and wireless
communications to increase employee productivity while reducing
communications costs." Using Cingular OfficeReach, companies can
establish a one-number "find me/ follow me" service that allows for
employees to be reached at their desk, mobile phone, home or any
other location they specify, all by a single phone number. The user
can pick up to three numbers that can be reached sequentially by a
single phone number. For example, if a company employee is
traveling to a satellite office, the one number service can be set
to first try the employee's mobile phone, then a phone number at
the satellite office and lastly the phone in the employee's hotel
room. Customers also can set up an abbreviated dialing feature so
that workers can be reached at their desk or mobile phone via the
same two-to-five digit extension number. In addition, businesses
can establish single or multiple calling zones in which they enjoy
special rating on both fixed and wireless service, and customizable
call restrictions to reduce or eliminate unauthorized calls on
company-owned wireless devices. OfficeReach also simplifies
communications management. It allows managers to activate all
OfficeReach services and restrictions from a single Web-based
interface, and employees can set up their personal services via the
Web. The solution also reduces the administrative burden of
managing wireless bills with flexible, easy-to-use invoicing
through a single carrier featuring on- and off-network call
tracking. "There has been increasing demand by companies of all
sizes for a way to better control and manage more easily their
total fixed wireless and wireline spend while increasing employee
accessibility and productivity," said Mark Winther, Group Vice
President & General Manager, Worldwide Telecommunications, for
IDC. "Through its new OfficeReach service, Cingular is presenting a
viable solution to this growing business issue." Cingular
OfficeReach is available to business customers with a qualified
Cingular Wireless business agreement. OfficeReach packages are
flexible and enable customers to choose different elements of the
OfficeReach service based what's right for the organization or
individual users within the organization. Customers can choose from
multi-tier pricing options and subscribe to individual OfficeReach
features or the entire OfficeReach suite to maximize wireless
expense control. For more information, please go to
http://www.cingular.com/officereach. Cingular Wireless provides
wireless services to 95 of the Fortune 100 companies, and counts
more than 80 percent of the Fortune 500 and over 1,200 federal,
state and local government agencies as customers. About Cingular
Wireless Cingular Wireless is the largest wireless carrier in the
United States, serving 54.1 million customers. Cingular, a joint
venture between AT&T Inc., formerly SBC Communications Inc.,
(NYSE:T), and BellSouth Corporation (NYSE:BLS), has the largest
digital voice and data network in the nation -- the ALLOVER (SM)
network -- and the largest mobile-to-mobile community of any
national wireless carrier. Cingular is the only U.S. wireless
carrier to offer Rollover (SM), the wireless plan that lets
customers keep their unused monthly minutes. Details of the company
are available at http://www.cingular.com/. Get Cingular Wireless
press releases e-mailed to you automatically. Sign up at
http://www.cingular.com/newsroom. First Call Analyst: FCMN Contact:
DATASOURCE: Cingular Wireless CONTACT: John Kampfe of Cingular
Wireless, +1-908-696-4536, or wireless, +1-908-432-3473 Web site:
http://www.cingular.com/officereach http://www.cingular.com/
http://www.cingular.com/newsroom
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