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ATLANTA, May 8 /PRNewswire/ -- BellSouth (NYSE:BLS) announced today a new guarantee for business broadband service installation. The company has moved its Professional Installation Service Guarantee for BellSouth(R) FastAccess(R) Business DSL customers from 15 business days to five, representing a 67 percent service improvement. "BellSouth has once again strengthened customers' broadband experience by backing our high-speed Internet service with a robust installation guarantee," said David Scobey, president - BellSouth Retail Markets. "Our business customers thrive in a climate where speed to market is a must. When our customers have an Internet installation need, we want to ensure that we deliver quickly." BellSouth's new installation guarantee states that BellSouth will complete professional install orders* for FastAccess Business DSL service within five business days of the customer placing the order, and includes a credit guarantee equivalent to three days of monthly recurring charges. This latest service improvement follows enhancements made earlier this year to BellSouth's repair guarantee, which moved repair intervals from 24 hours to same-day. More than 345,000 small business customers rely on FastAccess Business DSL service to get and stay connected to customers and suppliers. "Each day without a data connection could mean lost revenue and profits for our business customers," said Joey Schultz, vice president of marketing - BellSouth Retail Markets. "This is why we are offering a service guarantee that reassures our customers that their service will be connected quickly." *Excludes presale orders About BellSouth Corporation BellSouth Corporation is a Fortune 500 communications company headquartered in Atlanta, Georgia. BellSouth has joint control and 40 percent ownership of Cingular Wireless, the nation's largest wireless voice and data provider with 55.8 million customers. Backed by award-winning customer service, BellSouth offers the most comprehensive and innovative package of voice and data services available in the market. Through BellSouth Answers(R), residential and small business customers can bundle their local and long distance service with dial-up and high-speed DSL Internet access, satellite television and Cingular(R) Wireless service. For businesses, BellSouth provides secure, reliable local and long distance voice and data networking solutions. BellSouth also offers print and online directory advertising through The Real Yellow Pages(R) and YELLOWPAGES.COM(TM) from BellSouth. BellSouth believes that diversity and fostering an inclusive environment are critical in maintaining a competitive advantage in today's global marketplace. More information about BellSouth can be found at http://www.bellsouth.com/. DATASOURCE: BellSouth Corporation CONTACT: Nadine Randall of BellSouth Corporation, +1-404-861-7809, or Web site: http://www.bellsouth.com/ Company News On-Call: http://www.prnewswire.com/comp/095650.html

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