BellSouth Chooses Tektronix for Real-Time VoIP Service Monitoring
22 Juin 2006 - 11:12PM
PR Newswire (US)
Tektronix Unified Assurance Proactively Facilitates Network and
Service Optimization for Enhanced Customer Satisfaction BEAVERTON,
Ore., June 22 /PRNewswire-FirstCall/ -- Tektronix, Inc. (NYSE:TEK),
a worldwide provider of communications network management and
diagnostics products, announced that BellSouth (NYSE:BLS) will
deploy the GeoProbe voice-over-IP (VoIP) monitoring solution from
Tektronix' Unified Assurance suite throughout its IP network.
GeoProbe will provide BellSouth with end-to-end performance
monitoring that enables rapid troubleshooting as well as
identification of service degradations and network problems that
may impact VoIP service quality. Monitoring VoIP services
end-to-end across an IP network is challenging due to the complex
nature of IP networks as a collection of diverse network elements,
network devices and application resources. In addition, VoIP calls
consist of IP packets that must be assembled and reassembled
throughout the network, making it difficult to access the true
quality of a given call. Tektronix' GeoProbe monitoring solution
collects all signaling information related to VoIP traffic and
provides the ability to trace a call across multiple protocols and
networks. The proactive nature of the solution facilitates early
detection of network problems and enables BellSouth to quickly
isolate and correct problems for greater levels of service quality.
"Real-time, end-to-end monitoring of VoIP calls throughout our
network is an essential element of BellSouth's VoIP service
assurance strategy," said Bill Smith, Chief Technology Officer --
BellSouth. "The Tektronix Unified Assurance suite will help us to
deliver the quality and reliability that our customers have come to
expect from BellSouth, leading to increased satisfaction and
customer loyalty." "While VoIP offers a solid case for reducing
service provider operating costs and increasing service revenues,
these advantages could be offset by the higher degree of complexity
in monitoring service quality if not managed properly," said Doug
Dickerson, Vice President, Performance Monitoring. "Tektronix'
GeoProbe offers complete end-to-end performance network monitoring,
proactively finding issues that will benefit our customers. We are
enthusiastic about being on the cutting-edge of this technology,
providing solutions that will enable companies like BellSouth to
seamlessly deliver new innovations in broadband communication."
About BellSouth BellSouth Corporation is a Fortune 500
communications company headquartered in Atlanta, Georgia. BellSouth
has joint control and 40 percent ownership of Cingular Wireless,
the nation's largest wireless voice and data provider with 55.8
million customers. Backed by award-winning customer service,
BellSouth offers the most comprehensive and innovative package of
voice and data services available in the market. Through BellSouth
Answers(R), residential and small business customers can bundle
their local and long distance service with dial-up and high-speed
DSL Internet access, satellite television and Cingular(R) Wireless
service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth
also offers print and online directory advertising through The Real
Yellow Pages(R) and YELLOWPAGES.COM(TM) from BellSouth. BellSouth
believes that diversity and fostering an inclusive environment are
critical in maintaining a competitive advantage in today's global
marketplace. More information about BellSouth can be found at
http://www.bellsouth.com/ . About Unified Assurance Tektronix'
Unified Assurance solution, currently in operation in major
networks throughout the world, is the established industry leader
for managing next generation converged networks. Tektronix provides
Service Providers a future proof, network infrastructure
independent, highly scalable performance monitoring and management
solution that supports services across legacy SS7, mobile 3G and IP
multi-service and next generation networks all on the same
platform. The Tektronix GeoProbe product line addresses network
assurance by providing network engineers with the information
required to solve network and service problems across technologies,
applications and element vendors. With GeoProbe products, network
operations personnel can proactively monitor, manage, diagnose and
troubleshoot the overall health of mobile, fixed and multi-service
networks. In addition, GeoProbe empowers engineering and planning
departments to improve network capacity growth and traffic
management decision-making. About Tektronix Tektronix, Inc. is a
test, measurement, and monitoring company providing measurement
solutions to the communications, computer, and semiconductor
industries worldwide. With 60 years of experience, Tektronix
enables its customers to design, build, deploy, and manage
next-generation global communications networks and advanced
technologies. Headquartered in Beaverton, Oregon, Tektronix has
operations in 19 countries worldwide. Tektronix' Web address is
http://www.tektronix.com/. NOTE: Tektronix is a registered
trademark of Tektronix, Inc. All other trade names referenced are
the service marks, trademarks or registered trademarks of their
respective companies. DATASOURCE: Tektronix, Inc. CONTACT: media,
Amy Higgins of Tektronix, Inc., +1-503-627-6497, or Web site:
http://www.bellsouth.com/ Web site: http://www.tektronix.com/
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