Cingular Wireless Network Ranks Tops in Drive-Test Data
29 Juin 2004 - 3:00PM
PR Newswire (US)
Cingular Wireless Network Ranks Tops in Drive-Test Data Millions in
Network Enhancement Initiatives pay off in Connecticut; Cingular
affirms customer commitment to "best in class" wireless experience
ROCKY HILL, Conn., June 29 /PRNewswire/ -- Cingular Wireless's
network performance in Connecticut is more reliable than those of
its competitors, according to a recent system performance report.
The competitive research, commissioned by Cingular but conducted by
an independent third party, measured state-wide comparative data
about wireless network performance. Analysis of the data by
Cingular Wireless shows that the company has the best wireless
network in terms of overall quality in the Constitution State. Data
is gathered for this report by literally traveling throughout the
wireless network and making repeated test calls to measure the
network's performance in the state. This data is then analyzed in
comparison to results of similar drive-test data for other wireless
carriers. The research allows Cingular to measure the number of
dropped calls, blocked calls (calls that were not able to
complete), audio quality of calls, call-processing speed (how
quickly calls connect and start ringing on the other end) and also
whether there is wireless coverage in the area. "Network quality is
a major criteria for customers who are choosing a wireless
provider," said Mark Collins vice president and general manager of
Cingular Wireless New England, "Clearly Cingular's ongoing
investment and our commitment to customers in the Connecticut
market is paying off." Network Enhancements In Fall of 2003,
Cingular Wireless completed the Connecticut build-out of its
next-generation GSM/GPRS network that provides the latest
technology advances, including "truest sound" audio and wireless
phones with color screens, embedded cameras and rich downloadable
content, such as games and ring tones. This year, further
enhancements have been made to the network with the launch of EDGE
in Connecticut, a high-speed wireless data service which gives
customers true "third generation" (3G) wireless data services with
data speeds typically three times faster than what was available on
GPRS. These advances were part of a two-year, $75 million effort
implementing an advanced GSM/EDGE voice and data network throughout
Connecticut. GSM is the Global System for Mobile Communications,
giving customers the latest technology advances, including phones
with greater functionality and unique features, high-speed data
connectivity and superior sound quality. With almost 1 billion
people in 200-plus countries using this technology, more than 70%
of the world's total wireless market is GSM. What GSM delivers for
voice, EDGE technology delivers for data. Cingular Wireless was the
first carrier in North America to launch EDGE in June 2003 and
expects to complete nationwide deployment by the end of this
summer. EDGE provides consumers with "always-on" connectivity,
greater bandwidth and faster connection speed -- all from a
wireless phone. In addition to upgraded technology and advanced
services, Cingular Wireless is making a number of network
enhancements to further improve call quality, create additional
capacity and extend the network's reach in 2004. Several planned
key initiatives are already underway, including a significant
network expansion effort that will bring greater coverage and
enhanced service to the region. Cingular expects to invest
approximately $35 million in Connecticut by the end of this year.
This includes adding approximately 23 new cell sites to the
Connecticut network by the end of the summer and up to 47 new cell
sites by the end of 2004, which is nearly twice the number of sites
added last year. The sites offer enhanced service along central
corridors, including I-95, Route 15, I-91 and I-84, as well as the
areas around Route 2 and Route 44. In addition, customers will find
enhanced in-building coverage at the two Connecticut casinos,
Foxwoods and Mohegan Sun. These network enhancements will help
Cingular achieve its goal of building an even stronger foundation
for sustained growth and customer satisfaction in Connecticut.
"Last year we successfully completed our transition to an advanced
voice and data network. We could have stopped there, but we didn't.
This year we are focusing our resources on increasing coverage,
particularly in residential areas and in-building locations
throughout the state," said Collins. "These additional improvements
will enhance data services and add coverage to make a great network
even better." About Cingular Wireless in New England: Cingular
Wireless in New England includes the states of Connecticut,
Massachusetts, Rhode Island and southern New Hampshire. In the
spring of 2003, Cingular announced the New England launch of its
next-generation network using Global System for Mobile (GSM)
technology for voice, and General Packet Radio Service (GPRS) for
high-speed wireless data. Over the past two years, Cingular has
invested $145 million -- or $1.4 million each week -- in building
this advanced wireless network in New England. In spring 2004, the
company announced commercial deployment of wireless services using
Enhanced Data rates for GSM Evolution (EDGE) technology. More than
1 billion people in 200 countries use this technology, which
delivers a superior network, the world's widest selection of
devices, and faster downloads on games, instant messaging and
picture messaging. About Cingular Wireless Cingular Wireless, a
joint venture between SBC Communications (NYSE:SBC) and BellSouth
(NYSE:BLS), serves more than 25 million voice and data customers
across the United States. A leader in mobile voice and data
communications, Cingular is the only U.S. wireless carrier to offer
Rollover(SM), the wireless plan that lets customers keep their
unused monthly minutes. Cingular has launched the world's first
commercial deployment of wireless services using Enhanced Data
rates for GSM Evolution (EDGE) technology. Cingular provides
cellular/PCS service in 43 of the top 50 markets nationwide, and
provides corporate e-mail and other advanced data services through
its GPRS, EDGE and Mobitex packet data networks. Details of the
company are available at http://www.cingular.com/ . NOTE TO
EDITORS: STEP INSIDE THE CINGULAR WIRELESS NETWORK: Cingular
network drive tests and network tours may be arranged for media
upon request. DATASOURCE: Cingular Wireless CONTACT: Alexa Graf
Kaufman of Cingular Wireless, cell, +1-301-742-0888, or Web site:
http://www.cingular.com/
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