BellSouth Provides Free Dial Internet Usage for BellSouth(R) FastAccess(R) DSL Customers Affected by Recent Hurricanes
01 Novembre 2004 - 9:00PM
PR Newswire (US)
BellSouth Provides Free Dial Internet Usage for BellSouth(R)
FastAccess(R) DSL Customers Affected by Recent Hurricanes --
Customers Who Experienced Dial or DSL Outages Can Also Receive Bill
Credits -- ATLANTA, Nov. 1 /PRNewswire-FirstCall/ -- BellSouth
(NYSE:BLS) has suspended charges associated with back-up dial
Internet usage during October, November and December to provide
customers with an alternative Internet access method as they
continue recovering from recent hurricanes. BellSouth FastAccess
DSL accounts include a back-up BellSouth(R) Dial Internet Service
account, which is normally used for customers who are away from
their home or business, or in the event of a temporary service
interruption. In addition, customers who were affected by these
storms can contact BellSouth for an account adjustment for service
interruptions to BellSouth FastAccess DSL or BellSouth Dial
Internet Service. Customers will receive bill credits for Internet
service based on the length of time their service was unavailable.
BellSouth customers are asked to call 1-888-321-2375. Credits will
generally appear on the next bill. "BellSouth understands the
impact of these storms and wants customers to use their back-up
dial Internet service until they're able to return to their home or
business," said Michael Bowling, vice president of Broadband
Marketing for BellSouth. "As customers may be living or working
away from their homes or offices while repairs are made, BellSouth
Dial Internet Service will keep them connected with clients, family
and friends, allow them to pay bills online and conduct business as
we all work to recover from these devastating storms." As part of
BellSouth FastAccess DSL Internet service, residential and business
customers can connect to BellSouth Dial Internet Service in case
they're traveling or need to access their Internet account when
away from their home or office location. * For a listing of
BellSouth Dial Internet Service access numbers by city and state,
please visit: http://lnl.bellsouth.net/ . **To avoid long distance
charges, customers should select an access number that is a local
call for them. * For information on configuring your computer to
access BellSouth's dial- up network, please visit:
http://setup.bellsouth.net/ . BellSouth offers BellSouth FastAccess
DSL and BellSouth Dial Internet Service for both consumer and
business customers. BellSouth serves 1.9 million DSL Internet
service and one million BellSouth Dial Internet Service customers
in its nine-state operating area. About BellSouth Corporation
BellSouth Corporation is a Fortune 100 communications company
headquartered in Atlanta, Georgia and a parent company of Cingular
Wireless, the nation's second largest wireless voice and data
provider. Backed by award winning customer service, BellSouth
offers the most comprehensive and innovative package of voice and
data services available in the market. Through BellSouth
Answers(R), residential and small business customers can bundle
their local and long distance service with dial up and high speed
DSL Internet access, satellite television and Cingular(R) Wireless
service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth
also offers online and directory advertising through BellSouth(R)
RealPages.com(R) and The Real Yellow Pages(R). More information
about BellSouth can be found at http://www.bellsouth.com/ .
DATASOURCE: BellSouth CONTACT: Brent Fowler of BellSouth,
+1-404-829-8722, or Web site: http://www.bellsouth.com/
http://setup.bellsouth.net/ http://lnl.bellsouth.net/ Company News
On-Call: http://www.prnewswire.com/comp/095650.html
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