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BellSouth Launches Door-to-Door Sales Channel BellSouth Hits the Streets to Meet Customers' Communications and Entertainment Needs ATLANTA, Dec. 14 /PRNewswire/ -- BellSouth (NYSE:BLS) announced today that it has launched a new sales channel focused on the residential market - selling BellSouth's portfolio of communications and entertainment services door-to-door. The residential door-to-door effort began in Atlanta last spring and has expanded into eight key metros, including Birmingham, Charlotte, Jacksonville, Louisville, Miami, Orlando and West Palm. Plans call for rapid expansion of this new sales channel to all nine states in BellSouth's service area in early 2005. "We're taking our products and services to the streets as never before because we've found that many consumers like to make their purchases face-to- face," said Jan Funderburg, president - Consumer Services. "In today's competitive marketplace, we can no longer wait for customers to call us. We must reach out to them and meet them on their doorsteps." BellSouth's door-to-door campaign sends highly trained representatives into neighborhoods to promote BellSouth services, such as BellSouth(R) FastAccess(R) DSL service, BellSouth(R) Long Distance and DIRECTV(R) service. These representatives are trained in meeting and exceeding customers' expectations. "This new sales channel enables us to cultivate a rapport with our customers and look into their eyes to understand their specific wants and needs," continued Funderburg. "In the same way BellSouth takes pride in enabling customers to design their own communications and entertainment solutions through BellSouth Answers(R) bundle offerings - we are excited about giving customers an alternate choice on how they communicate with BellSouth." BellSouth's Small Business Services launched its door-to-door program in Atlanta in 2002 and has expanded it significantly since then. Representatives visit small business customers to discuss their communications needs and recommend BellSouth products to improve their business. They now go door-to- door throughout the entire BellSouth footprint. About BellSouth Corporation BellSouth Corporation is a Fortune 100 communications company headquartered in Atlanta, Georgia and a parent company of Cingular Wireless, the nation's largest wireless voice and data provider. Backed by award winning customer service, BellSouth offers the most comprehensive and innovative package of voice and data services available in the market. Through BellSouth Answers(R), residential and small business customers can bundle their local and long distance service with dial up and high speed DSL Internet access, satellite television and Cingular(R) Wireless service. For businesses, BellSouth provides secure, reliable local and long distance voice and data networking solutions. BellSouth also offers online and directory advertising through BellSouth(R) RealPages.com(R) and The Real Yellow Pages(R). More information about BellSouth can be found at http://www.bellsouth.com/ . DATASOURCE: BellSouth CONTACT: Media, Zealous Wiley of BellSouth Corporation, +1-404-829-8721, or Web site: http://www.bellsouth.com/ Company News On-Call: http://www.prnewswire.com/comp/095650.html

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