Castlight's technology and data to power
modernized navigation and advocacy solution for health plan
members
SAN
FRANCISCO, June 15, 2022 /PRNewswire/
-- Castlight Health, a leader in connected health navigation,
today announced a collaboration with Blue Cross and Blue Shield of
Minnesota (Blue Cross) to launch a
new health, wellness, and care navigation solution for commercial
health plan members, beginning January 1,
2023.
The new solution uses Castlight's powerful navigation technology
to reduce the overall complexity of healthcare and drive Blue Cross
members to more personalized, high-value care experiences. In
addition, Castlight's data and technology will equip Blue Cross
customer care advocates with comprehensive insights into each
member's specific benefits, program eligibility, specialist
referrals, and gaps in care in order to navigate next best
actions.
"At Blue Cross, we know how reducing complexities is a critical
part of lowering overall costs and delivering better experiences
for our members," said AJ McDougall, chief strategy officer and
senior vice president of marketing, communications and customer
experience at Blue Cross. "We look forward to working with
Castlight to help our members more seamlessly navigate their care
needs through a highly personalized, data-driven approach."
The collaboration demonstrates Castlight's continued momentum in
helping health plans improve member experiences and drive better
health outcomes for their employer clients. Throughout the country,
more regional and national health plans are turning to Castlight
for its best-in-class capabilities including:
- Steerage to high-value care: Leveraging Castlight's
proprietary SmartMatch algorithms to direct members to the most
impactful healthcare
- Advocacy support: 360-degree member profile dashboards
to empower care teams
- Personalized experiences: Digesting diverse data sets to
understand members' needs and guiding members to the next best
action for their personal health journey
- Digital front door: Simplifying the member healthcare
experience by providing a single place to access their health and
wellbeing needs
- Program integrations: Making employer-sponsored health
programs simple for members to access and use and streamlining
program administration and management
"When healthcare patients don't have a complete and
comprehensive understanding of their care options, engagement and
health outcomes suffer," said Matt
Moran, senior vice president of health plan growth and
development at Castlight Health. We're excited to work with Blue
Cross and Blue Shield of Minnesota
to expand access to and utilization of high-value care among their
members."
For more information, visit http://castlighthealth.com.
About Castlight Health
Castlight is on a mission to make it as easy as humanly possible
for people to navigate the healthcare system and live happier,
healthier, more productive lives. As a leader in connected
healthcare navigation, we provide a world-class digital platform
with a team of clinical and benefits experts to help members easily
connect and engage with the right programs and care, at the right
time. Castlight partners with Fortune 500 companies and health
plans to transform employee and member benefits into one
comprehensive health and wellbeing experience to deliver better
health outcomes and maximize returns on healthcare investments.
For more information visit www.castlighthealth.com. Follow us on
Twitter and LinkedIn and like us on Facebook.
About Blue Cross and Blue Shield
of Minnesota
For nearly 90 years, Blue Cross and Blue Shield of Minnesota (bluecrossmn.com) has supported the
health, wellbeing and peace of mind of our members by striving to
ensure equitable access to high quality care at an affordable
price. Our 2.7 million members can be found in every Minnesota county, all 50 states and on four
continents. Blue Cross and Blue Shield of Minnesota is an independent licensee of the
Blue Cross and Blue Shield Association.
Media Contact:
Natalie Pacini
Castlight Health
press@castlighthealth.com
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SOURCE Castlight Health, Inc.