The migration enabled CHS to bring its data
into one centralized view and apply Google Cloud gen AI
capabilities to help drive administrative efficiencies and improve
patient experiences
SUNNYVALE, Calif. and FRANKLIN, Tenn., Jan. 31,
2024 /PRNewswire/ -- Community Health Systems, Inc.
(NYSE: CYH), one of the nation's leading healthcare companies, and
Google Cloud today announced that CHS has completed migration to a
Fast Healthcare Interoperability Resources 1 (FHIR)-based clinical
data platform and is now implementing new generative AI (gen AI)
innovations using Google Cloud technologies.
Community Health Systems centralized its
data and is using Google Cloud AI to drive efficiencies and improve
experiences
The FHIR standard defines how healthcare information can be
exchanged between different computer systems regardless of how it
is stored in those systems. By bringing this data into one
centralized, secure, FHIR-based cloud platform, CHS has made it
easier for healthcare professionals to find the information they
need and understand the clinical and operational metrics of the
organization.
The cloud and data migration effort will also enable CHS to
accelerate adoption of new gen AI technologies that will help
clinicians and other employees more easily interact with the data
and interpret the results, including near-real time dashboards that
track key operational areas such as surgeries and emergency rooms.
Since completing the migration to Google Cloud, CHS has already
improved data transparency across its organization and seen
improvements in quality, outcomes, and operations.
"The goal of this migration extends well beyond modernizing our
data infrastructure," said Miguel S.
Benet, MD, senior vice president of Clinical Operations at
Community Health Systems. "By building a secure foundation to take
advantage of new innovations in AI, we're able to streamline our
clinical providers' workflow and advance the way we deliver patient
care."
With 71 affiliated hospitals across 15 states, CHS had data
dispersed across numerous locations and formats. Accessing the data
was cumbersome and required time-intensive searching through
different sources. CHS needed a holistic view across their medical
records, and turned to Google Cloud's health data platform to help
aggregate its patient data in secure, standard FHIR formats that
enable interoperability among its clinical systems. CHS can also
now leverage BigQuery, Google Cloud's data warehouse solution, to
present a complete picture of patient data and generate real-time
insights such as bed capacity and other operational metrics.
With this centralized data repository, CHS is now in the process
of implementing new Google Cloud gen AI technologies, including
Vertex AI, and large language models to further drive
administrative efficiencies and improve patient outcomes.
Implementation of gen AI tools will free up time and enable
healthcare professionals to focus on high-value patient
interactions. Key ways CHS is looking to deploy gen AI include:
- Distilling and disseminating large amounts of complex
data: Deploying gen AI to improve clinical documentation
and help capture the complexity of care.
- Automating administrative tasks: Google Cloud's Vertex
AI platform will help automate administrative tasks, such as
assisting a user in generating a denial appeal letter, based on a
predetermined set of criteria.
- Providing patients with concise, contextualized information
to improve Social Determinants of Health: Using Google Cloud's
Vertex AI platform and capabilities with Google Maps,
CHS-affiliated hospitals will be able to provide outgoing patients
with a list of resources in their communities customized to their
needs.
"We are proud to partner with industry leaders such as Community
Health Systems, who are transforming the fundamental aspects of
care delivery. CHS is at the forefront of harnessing healthcare
data to adopt a more impactful and patient-centric approach," said
Aashima Gupta, global director of
Healthcare Strategy & Solutions at Google Cloud. "From its
migration to the cloud, to its implementation of generative AI
tools, Community Health Systems is taking a forward-thinking
approach to how it leverages healthcare data."
Google Cloud's customers retain control over their data. In
healthcare settings, access and use of patient data is protected
through the implementation of Google Cloud's reliable
infrastructure and secure data storage that support HIPAA
compliance, along with each customer's security, privacy controls,
and processes.
About Google Cloud
Google Cloud accelerates
every organization's ability to digitally transform its business
and industry. We deliver enterprise-grade solutions that leverage
Google's cutting-edge technology, and tools that help developers
build more sustainably. Customers in more than 200 countries and
territories turn to Google Cloud as their trusted partner to enable
growth and solve their most critical business problems.
About Community Health Systems
Community Health
Systems, Inc. is one of the nation's largest healthcare companies.
The Company's affiliates are leading providers of healthcare
services, developing and operating healthcare delivery systems in
40 distinct markets across 15 states. CHS subsidiaries own or lease
71 affiliated hospitals with approximately 12,000 beds and operate
more than 1,000 sites of care, including physician practices,
urgent care centers, freestanding emergency departments,
occupational medicine clinics, imaging centers, cancer centers and
ambulatory surgery centers. The Company's headquarters are located
in Franklin, Tennessee, a suburb
south of Nashville. Shares in
Community Health Systems, Inc. are traded on the New York Stock
Exchange under the symbol "CYH." More information about the Company
can be found on its website at www.chs.net.
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SOURCE Google Cloud