Form 10-Q - Quarterly report [Sections 13 or 15(d)]

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

____________________________________________________________________________

FORM 10-Q

____________________________________________________________________________


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2024


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____ to _____

Commission File Number: 001-38658

_______________________________________________________________________________

EVENTBRITE, INC.

(Exact name of registrant as specified in its charter)

________________________________________________________________________________


Delaware			14-1888467
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification No.)
95 Third Street, 2nd Floor San Francisco, CA 94103 (Address of principal executive offices) (Zip Code) (415) 692-7779 (Registrant's telephone number, including area code) Not applicable (Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading symbol(s)	Name of each exchange on which registered
Class A common stock, $0.00001 par value	EB	New York Stock Exchange LLC

_________________________________________________________________

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

As of August 1, 2024, 80,452,711 shares of Registrant's Class A common stock and 15,648,429 shares of Registrant's Class B common stock were outstanding.

Table of Contents

EVENTBRITE, INC.

TABLE OF CONTENTS



		Page
SPECIAL NOTE REGARDING FORWARD LOOKING STATEMENTS		1

PART I. FINANCIAL INFORMATION
Item 1.	Unaudited Condensed Consolidated Financial Statements	2
	Condensed Consolidated Balance Sheets	2
	Condensed Consolidated Statements of Operations	3
	Condensed Consolidated Statements of Stockholders' Equity	4
	Condensed Consolidated Statements of Cash Flows	6
	Notes to Unaudited Condensed Consolidated Financial Statements	8
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	21
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	31
Item 4.	Controls and Procedures	31

PART II. OTHER INFORMATION
Item 1.	Legal Proceedings	32
Item 1A.	Risk Factors	32
Item 2.	Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities	34
Item 3.	Defaults Upon Senior Securities	34
Item 4.	Mine Safety Disclosures	34
Item 5.	Other Information	34
Item 6.	Exhibits	35
Signatures		36

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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the Securities Act), and Section 21E of the Securities Exchange Act of 1934, as amended (the Exchange Act), that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as "may," "will," "appears," "shall," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential" or "continue," or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this Quarterly Report on Form 10-Q include, but are not limited to, statements related to our future financial or operational results; our Convertible Notes (as defined below); our future financial performance, including our revenue, costs of revenue and operating expenses; our anticipated growth and growth strategies; our advance payout program; the sufficiency of our cash, cash equivalents and investments to meet our liquidity needs; our ability to successfully defend litigation brought against us and the potential effect of any current litigation on our business, financial position, results of operations or liquidity.

The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties and other factors, including those described in the section titled "Risk Factors" and elsewhere in our Annual Report on Form 10-K for the year ended December 31, 2023 and this Quarterly Report on Form 10-Q. We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q. You should not rely upon forward-looking statements as predictions of future events.

All forward-looking statements are based on information and estimates available to the Company at the time of this Quarterly Report on Form 10-Q and are not guarantees of future performance. We undertake no obligation to update any forward-looking statements made in this Quarterly Report on Form 10-Q to reflect events or circumstances after the date of this Quarterly Report on Form 10-Q or to reflect new information or the occurrence of unanticipated events, except as required by law.

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PART I. FINANCIAL INFORMATION

Item 1. Unaudited Condensed Consolidated Financial Statements


EVENTBRITE, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except par value amounts and share data) (Unaudited)
	June 30, 2024		December 31, 2023
Assets
Current assets
Cash and cash equivalents	$	575,499	$	489,200
Funds receivable	28,869		48,773
Short-term investments, at amortized cost	56,698		153,746
Accounts receivable, net	4,856		2,814
Creator signing fees, net	3,601		634
Creator advances, net	6,852		2,804
Prepaid expenses and other current assets	12,147		13,880
Total current assets	688,522		711,851

Creator signing fees, net noncurrent	1,553		1,303
Property and equipment, net	12,643		9,384
Operating lease right-of-use assets	1,000		177
Goodwill	174,388		174,388
Acquired intangible assets, net	9,132		13,314
Other assets	7,282		2,913
Total assets	$	894,520	$	913,330
Liabilities and Stockholders’ Equity
Current liabilities
Accounts payable, creators	$	314,718	$	303,436
Accounts payable, trade	1,467		1,821
Chargebacks and refunds reserve	8,213		8,088
Accrued compensation and benefits	8,534		17,522
Accrued taxes	5,712		8,796
Operating lease liabilities	1,973		1,523
Other accrued liabilities	13,062		16,425
Total current liabilities	353,679		357,611
Accrued taxes, noncurrent	4,532		4,526
Operating lease liabilities, noncurrent	1,423		1,768
Long-term debt	358,725		357,668

Total liabilities	718,359		721,573
Commitments and contingencies (Note 16)
Stockholders’ equity
Preferred stock, $0.00001 par value; 100,000,000 shares authorized, no shares issued or outstanding as of June 30, 2024 and December 31, 2023	—		—
Common stock, $0.00001 par value; 1,100,000,000 shares authorized; 96,430,627 shares issued and outstanding as of June 30, 2024; 101,276,416 shares issued and outstanding as of December 31, 2023	1		1
Additional paid-in capital	1,032,205		1,007,190
Treasury stock, at cost; 6,787,969 shares of common stock as of June 30, 2024 and no shares as of December 31, 2023	(37,184)		—
Accumulated deficit	(818,861)		(815,434)
Total stockholders’ equity	176,161		191,757
Total liabilities and stockholders’ equity	$	894,520	$	913,330

(See accompanying Notes to Unaudited Condensed Consolidated Financial Statements)

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EVENTBRITE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
(Unaudited)
	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Net revenue	$	84,551	$	78,912	$	170,803	$	156,826
Cost of net revenue	24,611		24,603		49,643		50,998
Gross profit	59,940		54,309		121,160		105,828
Operating expenses
Product development	26,057		23,486		52,741		50,050
Sales, marketing and support	24,521		15,679		45,390		32,739
General and administrative	15,816		21,826		37,053		43,544
Total operating expenses	66,394		60,991		135,184		126,333
Loss from operations	(6,454)		(6,682)		(14,024)		(20,505)
Interest income	7,382		6,926		14,789		12,379
Interest expense	(2,806)		(2,786)		(5,606)		(5,538)

Other income (expense), net	3,725		80		2,472		(873)
Income (loss) before income taxes	1,847		(2,462)		(2,369)		(14,537)
Income tax provision	784		459		1,058		1,070
Net income (loss)	$	1,063	$	(2,921)	$	(3,427)	$	(15,607)
Net income (loss) per share
Basic	$	0.01	$	(0.03)	$	(0.04)	$	(0.16)
Diluted	$	0.01	$	(0.03)	$	(0.04)	$	(0.16)
Weighted-average number of shares outstanding used to compute net income (loss) per share
Basic	96,142		99,995		95,557		99,748
Diluted	96,290		99,995		95,557		99,748

(See accompanying Notes to Unaudited Condensed Consolidated Financial Statements)

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EVENTBRITE, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY

(in thousands, except share data)

(Unaudited)


	Common Stock-Class A			Common Stock-Class B			Treasury Stock			Additional Paid-In Capital		Accumulated Deficit		Total Stockholders’ Equity
	Shares	Amount		Shares	Amount		Shares	Amount
Balance at December 31, 2023	85,614,983	$	1	15,661,433	$	—	—	$	—	$	1,007,190	$	(815,434)	$	191,757

Issuance of restricted stock awards	9,665	—		—	—		—	—		—		—		—
Issuance of common stock for settlement of RSUs	887,751	—		—	—		—	—				—		—
Shares withheld related to net share settlement	(305,537)	—		—	—		—	—		(2,612)		—		(2,612)
Repurchase of common stock	(2,652,174)	—		—	—		2,652,174	(15,055)		—		—		(15,055)

Stock-based compensation	—	—		—	—		—	—		14,523		—		14,523
Net loss	—	—		—	—		—	—		—		(4,490)		(4,490)
Balance at March 31, 2024	83,554,688	$	1	15,661,433	$	—	2,652,174	$	(15,055)	$	1,019,101	$	(819,924)	$	184,123

Issuance of restricted stock awards	11,754	—		—	—		—	—		—		—		—
Issuance of common stock for settlement of RSUs	1,836,278	—		—	—		—	—		—		—		—
Shares withheld related to net share settlement	(604,997)	—		—	—		—	—		(3,164)		—		(3,164)

Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	107,266	—		—	—		—	—		454		—		454
Repurchase of common stock	(4,135,795)	—		—	—		4,135,795	(22,129)		—		—		(22,129)
Stock-based compensation	—	—		—	—		—	—		15,814		—		15,814
Net income	—	—		—	—		—	—		—		1,063		1,063
Balance at June 30, 2024	80,769,194	$	1	15,661,433	$	—	6,787,969	$	(37,184)	$	1,032,205	$	(818,861)	$	176,161

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	Common Stock-Class A			Common Stock-Class B			Treasury Stock				Additional Paid-In Capital		Accumulated Deficit		Total Stockholders’ Equity
	Shares	Amount		Shares	Amount		Shares		Amount
Balance at December 31, 2022	81,529,265	$	1	17,640,167	$	—	—		$	—	$	955,509	$	(788,955)	$	166,555
Issuance of common stock upon exercise of stock options	77,378	—		—	—		—		—		463		—		463
Issuance of restricted stock awards	10,375	—		—	—		—		—		—		—		—
Issuance of common stock for settlement of RSUs	551,060	—		—	—		—		—		—		—		—
Shares withheld related to net share settlement	(193,445)	—		—	—		—		—		(1,822)		—		(1,822)

Stock-based compensation	—	—		—	—		—		—		12,365		—		12,365
Net loss	—	—		—	—		—		—		—		(12,686)		(12,686)
Balance at March 31, 2023	81,974,633	$	1	17,640,167	$	—	—		$	—	$	966,515	$	(801,641)	$	164,875
Issuance of common stock upon exercise of stock options	46,035	—		—	—		—		—		285		—		285
Issuance of restricted stock awards	1,964	—		—	—		—		—		—		—		—
Issuance of common stock for settlement of RSUs	609,839	—		—	—		—		—		—		—		—
Shares withheld related to net share settlement	(199,245)	—		—	—		—		—		(1,379)		—		(1,379)

Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	91,827	—		—	—		—		—		567		—		567
Stock-based compensation	—	—		—	—		—		—		14,987		—		14,987
Net loss	—	—		—	—		—		—		—		(2,921)		(2,921)
Balance at June 30, 2023	82,525,053	$	1	17,640,167	$	—	$	—	$	—	$	980,975	$	(804,562)	$	176,414










(See accompanying Notes to Unaudited Condensed Consolidated Financial Statements)

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EVENTBRITE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands, Unaudited)
	Six Months Ended June 30,
	2024		2023
Cash flows from operating activities
Net loss	$	(3,427)	$	(15,607)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	7,242		6,709
Stock-based compensation expense	29,239		26,693
Amortization of debt discount and issuance costs	1,057		1,010


Unrealized gain on foreign currency exchange	(1,326)		(1,674)
Accretion on short-term investments	(2,769)		(3,585)
Non-cash operating lease expenses	273		5,002
Amortization of creator signing fees	401		468
Changes related to creator advances, creator signing fees, and allowance for credit losses	(2,920)		(1,496)
Provision for chargebacks and refunds	14,559		5,755
Gain on litigation settlement	(3,927)		—
Other	623		908
Changes in operating assets and liabilities
Accounts receivable	(2,866)		(763)
Funds receivable	20,155		24,136
Creator signing fees and creator advances	(3,922)		655
Prepaid expenses and other assets	1,291		1,061
Accounts payable, creators	9,712		15,789
Accounts payable	(366)		(487)
Chargebacks and refunds reserve	(14,415)		(8,350)
Accrued compensation and benefits	(8,988)		985
Accrued taxes	(3,840)		(8,596)
Operating lease liabilities	(991)		(1,933)
Other accrued liabilities	(4,003)		1,480

Net cash provided by operating activities	30,792		48,160
Cash flows from investing activities
Purchases of short-term investments	(112,185)		(150,565)
Maturities of short-term investments	212,002		85,500
Purchases of property and equipment	(403)		(521)
Capitalized internal-use software development costs	(4,818)		(3,161)

Net cash provided by (used in) investing activities	94,596		(68,747)
Cash flows from financing activities




Repurchase of common stock	(36,508)		—
Proceeds from exercise of stock options	—		748
Taxes paid related to net share settlement of equity awards	(5,776)		(3,201)
Proceeds from issuance of common stock under ESPP	454		567
Principal payments on finance lease obligations	—		(1)
Net cash used in financing activities	(41,830)		(1,887)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	2,741		2,787
Net increase in cash, cash equivalents and restricted cash	86,299		(19,687)
Cash, cash equivalents and restricted cash
Beginning of period	489,200		540,174
End of period	$	575,499	$	520,487

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EVENTBRITE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands, Unaudited)
	Six Months Ended June 30,
	2024		2023
Supplemental cash flow data
Interest paid	$	4,548	$	4,549
Income taxes paid, net of refunds	994		323
Non-cash investing and financing activities

Operating lease right-of-use assets obtained in exchange for operating lease liabilities	$	1,011	—
Reduction of right-of-use assets due to modification or exit	$	—	$	3,917
Other accrued liability recorded for common stock repurchases	$	536	—

(See accompanying Notes to Unaudited Condensed Consolidated Financial Statements)

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EVENTBRITE, INC.

Notes to Unaudited Condensed Consolidated Financial Statements

1. Overview and Basis of Presentation

Description of Business

Eventbrite, Inc. (Eventbrite or the Company) operates a two-sided marketplace that connects millions of creators and consumers every month to share their passions, artistry and causes through live experiences. Creators use the Company's highly-scalable self-service ticketing and marketing tools to plan, promote and sell tickets to their events and event seekers use the Company's website and mobile application to discover and purchase tickets to experiences they love.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and the applicable rules and regulations of the Securities and Exchange Commission (SEC) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements.

The accompanying unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments of a normal and recurring nature considered necessary to state fairly the Company's consolidated financial position, results of operations and cash flows for the interim periods. The condensed consolidated balance sheet at December 31, 2023 has been derived from audited consolidated financial statements as of that date. All intercompany transactions and balances have been eliminated. The interim results for the three and six months ended June 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or for any other future annual or interim period.

The information included in this Quarterly Report on Form 10-Q should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations," "Quantitative and Qualitative Disclosures About Market Risk" and the Consolidated Financial Statements and notes thereto included in Items 7, 7A and 8, respectively, in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 (2023 Form 10-K).

Reclassifications

Certain reclassifications may have been made to the Company's prior year’s condensed consolidated financial statements to conform to the Company's current year presentation. These reclassifications had no effect on the Company's previously reported loss before income taxes.

Significant Accounting Policies

There have been no changes to the Company's significant accounting policies described in the 2023 Form 10-K that have had a material impact on the Company's unaudited condensed consolidated financial statements and related notes.

Use of Estimates

In order to conform with U.S. GAAP, the Company is required to make certain estimates, judgments and assumptions when preparing its condensed consolidated financial statements. These estimates, judgments and assumptions affect the reported assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expenses during the reported periods. These estimates include, but are not limited to, the recoverability of creator signing fees and creator advances, chargebacks and refunds reserve, certain assumptions used in the valuation of equity awards, assumptions used in determining the fair value of business combinations, the allowance for credit losses, and indirect tax reserves. The Company evaluates these estimates on an ongoing basis. Actual results could differ from those estimates and such differences could be material to the Company’s condensed consolidated financial statements.

Comprehensive Income (Loss)

For all periods presented, comprehensive income (loss) equaled net income (loss). Therefore, the condensed consolidated statements of comprehensive income (loss) have been omitted from the unaudited condensed consolidated financial statements.

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Segment Information

The Company’s Chief Executive Officer (CEO) is the chief operating decision maker. The Company's CEO reviews discrete financial information presented on a consolidated basis for purposes of allocating resources and evaluating the Company’s financial performance. Accordingly, the Company has determined that it operates as a single operating segment and has one reportable segment.

2. Revenue Recognition

The Company derives its revenues from a mix of marketplace activities. Revenue is primarily derived from ticketing fees and payment processing fees. The Company also derives a portion of revenues from organizer fees and advertising services. The Company's customers are event creators who use the Company's platform to sell tickets and market events to consumers. Revenue is recognized when or as control of the promised goods or services is transferred to customers, in an amount that reflects the consideration the Company expects to receive in exchange for those goods or services.

Ticketing Revenue

For ticketing services, the Company's service provides a platform to the event creator and consumer to transact. The Company's performance obligation is to facilitate and process that transaction and issue the ticket, and ticketing revenue is recognized by the Company when the ticket is sold. The amount that the Company earns for its ticketing services is fixed which typically consists of a flat fee and a percentage-based fee per ticket. As a result, the Company records ticketing revenue on a net basis related to its ticketing service fees.

For payment processing services, the Company provides the event creator with the choice of whether to use Eventbrite Payment Processing (EPP) or to use a third-party payment processor, referred to as Facilitated Payment Processing (FPP).

Under the EPP option, the Company is the merchant of record and is responsible for processing the transaction and collecting the face value of the ticket and all associated fees at the time the ticket is sold. The Company is also responsible for remitting these amounts collected, less the Company's fees, to the event creator. For EPP services, the Company determined that it is the principal in providing the service as the Company is responsible for fulfilling the promise to process the payment and has discretion in establishing the price of its service. As a result, the Company records revenue on a gross basis related to its EPP service fees. Costs incurred for processing the ticketing transactions are included in cost of net revenues in the condensed consolidated statements of operations. Under the FPP option, the Company is not responsible for processing the transaction or collecting the face value of the ticket and associated fees. In this case, the Company records revenue on a net basis related to its FPP service fees.

Revenue is presented net of indirect taxes, customer refunds, payment chargebacks, estimated uncollectible amounts, creator royalties and amortization of creator signing fees. As part of its commercial agreements, the Company offers upfront payments to qualifying creators entering into new or renewed ticketing arrangements in order to incentivize them to organize certain events on the Company's platform or obtain exclusive rights to ticket their events.

If an event is canceled by a creator, then any obligations to provide refunds to event attendees are the responsibility of that creator. If a creator is unwilling or unable to fulfill their refund obligations, the Company may, at its discretion, provide attendee refunds.

Advertising Revenue

Advertising revenue represents services that enable creators to promote featured content on the Eventbrite platform or mobile application. The Company considers that it satisfies its performance obligation as it provides the services to customers and recognizes revenue as advertising impressions are displayed to consumers.

Organizer Fee Revenue

In the second quarter of 2023, the Company expanded access to its comprehensive suite of event marketing tools to all creators and introduced new pricing plans and subscription packages to creators when publishing events on the Eventbrite marketplace. Under the new pricing plans, the Company charges an organizer fee under two plan options.

The Flex plan is charged per event. The Company considers that it satisfies its performance obligation as it provides services to creators to publish their event on the Eventbrite marketplace and recognizes revenue, based on the ticket capacity selected, at that point-in-time. The Pro plan is a monthly or annual subscription to publish unlimited events. The Company considers that it satisfies its performance obligation as it provides the subscribed services under the plan and recognizes revenue ratably over the subscription period. Organizer fees are nonrefundable.

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3. Cash, Cash Equivalents and Restricted Cash

The Company considers all highly liquid financial instruments, including bank deposits, money market funds and U.S. Treasury securities with an original maturity of three months or less at the date of purchase to be cash equivalents. Due to the short-term nature of the instruments, the carrying amounts reported in the condensed consolidated balance sheets approximate their fair value.

Cash and cash equivalents balances include the face value of tickets sold on behalf of creators and their share of service charges, which are to be remitted to the creators. Such balances were $288.5 million and $259.2 million as of June 30, 2024 and December 31, 2023, respectively. These ticketing proceeds are legally unrestricted, and the Company invests a portion of ticketing proceeds in U.S. Treasury bills with original maturities less than one year. These amounts due to creators are included in accounts payable, creators on the condensed consolidated balance sheets.

During 2023, the Company issued letters of credit relating to contracts entered into with other parties under lease agreements and other agreements which were collateralized with cash. This cash was classified as noncurrent restricted cash on the condensed consolidated balance sheets. The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same amounts shown in the condensed consolidated statements of cash flows (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Cash and cash equivalents	$	575,499	$	489,200	$	519,598
Restricted cash	—		—		889
Total cash, cash equivalents and restricted cash	$	575,499	$	489,200	$	520,487

4. Short-term Investments

The Company invests certain of its excess cash in short-term debt instruments which consist of U.S. Treasury bills with original maturities less than one year. All short-term investments are classified as held-to-maturity and are recorded and held at amortized cost. Investments are considered to be impaired when a decline in fair value is deemed to be other-than-temporary. Once a decline in fair value is determined to be other-than-temporary, the carrying value of an instrument is adjusted to its fair value on a non-recurring basis. No such fair value impairment was recognized during the six months ended June 30, 2024 or year ended December 31, 2023.

The following tables summarize the Company's financial instruments that were measured at fair value on a non-recurring basis (in thousands):


		June 30, 2024
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	125,697	$	—	$	—	$	125,697
US Treasury securities	Cash equivalents	28,315		—		(1)		$	28,314
US Treasury securities	Short-term investments	56,698		—		(3)		56,695
		$	210,710	$	—	$	(4)	$	210,706


		December 31, 2023
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	51,487	$	—	$	—	$	51,487

US Treasury securities	Short-term investments	153,746		17		(12)		153,751
		$	205,233	$	17	$	(12)	$	205,238

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5. Funds Receivable

Funds receivable represents cash-in-transit from third-party payment processors that is received by the Company within approximately five business days from the date of the underlying ticketing transaction. For periods ending on a weekend or a bank holiday, the funds receivable balance will typically be higher than for periods ending on a weekday, as the Company settles payment processing activity on business days. The funds receivable balance includes the face value of tickets sold on behalf of creators and their share of service charges, which amounts are to be remitted to the creators. Such amounts were $26.2 million and $44.2 million as of June 30, 2024 and December 31, 2023, respectively.

6. Accounts Receivable, Net

Accounts receivable, net is comprised of invoiced amounts to customers who use a third-party facilitated payment processor (FPP) or our advertising services. In evaluating the Company’s ability to collect outstanding receivable balances, the Company considers various factors including the age of the balance, the creditworthiness of the customer and the customer’s current financial condition. Accounts receivable deemed uncollectible are charged against the allowance for credit losses when identified. Bad debt expense was immaterial in all of the periods presented in the condensed consolidated financial statements. The following table summarizes the Company’s accounts receivable balance (in thousands):


	June 30, 2024		December 31, 2023
Accounts receivable, customers	$	6,018	$	3,524
Allowance for credit losses	(1,162)		(710)
Accounts receivable, net	$	4,856	$	2,814

7. Creator Signing Fees, Net

Creator signing fees are incentives that are offered and paid by the Company to secure exclusive ticketing and payment processing rights with certain creators. Creator signing fees are presented net of reserves on the condensed consolidated balance sheet. The benefit the Company receives by securing exclusive ticketing and payment processing rights with certain creators from creator signing fees is inseparable from the customer relationship with the creators and accordingly the amortization of these fees is recorded as a reduction of revenue in the condensed consolidated statements of operations.

As of June 30, 2024, the balance of creator signing fees, net is being amortized over a weighted-average remaining contract life of 2.6 years on a straight-line basis. The write-offs and other adjustments for the three and six months ended June 30, 2024 include a reserve release to reflect losses recovered from a litigation settlement in June 2024. The following table summarizes the activity in creator signing fees for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	1,933	$	1,948	$	1,937	$	1,748
Creator signing fees paid	630		30		851		30
Amortization of creator signing fees	(207)		(258)		(401)		(468)
Write-offs and other adjustments	2,798		849		2,767		1,259
Balance, end of period	$	5,154	$	2,569	$	5,154	$	2,569

Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Creator signing fees, net	$	3,601	$	634	$	989
Creator signing fees, net noncurrent	1,553		1,303		1,580
Total creator signing fees	$	5,154	$	1,937	$	2,569

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8. Creator Advances, Net

Creator advances are incentives that are offered by the Company which provide the creator with funds in advance of the event. Creator advances are presented net of reserves on the condensed consolidated balance sheet. These are subsequently recovered by withholding amounts due to the Company from the sale of tickets for the event until the creator payment has been fully recovered.

The following table summarizes the activity in creator advances for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	5,626	$	584	$	2,804	$	721
Creator advances paid	687		100		3,674		100
Creator advances recouped	(432)		(115)		(605)		(418)
Write-offs and other adjustments	971		126		979		292
Balance, end of period	$	6,852	$	695	$	6,852	$	695

9. Accounts Payable, Creators

Accounts payable, creators consists of unremitted ticket sale proceeds, net of Eventbrite service fees and applicable taxes. Amounts are remitted to creators within five business days subsequent to the completion of the related event. Creators may apply to receive a portion of these proceeds prior to completion of their events.

For qualified creators, the Company passes ticket sales proceeds to the creator prior to the event, subject to certain limitations. Internally, the Company refers to these payments as advance payouts. When an advance payout is made, the Company reduces its cash and cash equivalents with a corresponding decrease to its accounts payable, creators. As of June 30, 2024 and December 31, 2023, advance payouts outstanding was $152.3 million and $115.3 million, respectively.

10. Chargebacks and Refunds Reserve

The terms of the Company's standard merchant agreement obligate creators to reimburse attendees who are entitled to refunds. The Company records estimates for refunds and chargebacks of its fees as contra-revenue. When the Company provides advance payouts, it assumes risk that the event may be canceled, fraudulent or materially not as described, resulting in significant chargebacks and refund requests. See Note 9, “Accounts Payable, Creators.” If the creator is insolvent, has spent the proceeds of the ticket sales for event-related costs, has canceled the event, or has engaged in fraudulent activity, the Company may not be able to recover its losses from these events, and such unrecoverable amounts could equal the value of the transaction or transactions settled to the creator prior to the event that is disputed, plus any associated chargeback fees not assumed by the creator. The Company records reserves for estimated advance payout losses as an operating expense classified within sales, marketing and support.

Reserves are recorded based on the Company's assessment of various factors, including the amounts paid and outstanding to creators in conjunction with the advance payout program, macroeconomic conditions, and actual chargeback and refund activity trends. The chargebacks and refunds reserve was $8.2 million and $8.1 million, which primarily includes reserve balances for estimated advance payout losses of $6.0 million and $6.0 million, as of June 30, 2024 and December 31, 2023, respectively.

The Company will adjust reserves in the future to reflect best estimates of future outcomes. The Company cannot predict the outcome of or estimate the possible recovery or range of recovery from these matters. It is possible that the reserve amount will not be sufficient and the Company's actual losses could be materially different from its current estimates.

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11. Property and Equipment, Net

Property and equipment, net consisted of the following as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023
Capitalized internal-use software development costs	$	68,531	$	62,615
Furniture and fixtures	179		179
Computers and computer equipment	3,996		3,617
Leasehold improvements	924		924

Property and equipment	73,630		67,335
Less: Accumulated depreciation and amortization	(60,987)		(57,951)
Property and equipment, net	$	12,643	$	9,384

The Company recorded the following amounts related to depreciation of fixed assets and capitalized internal-use software development costs during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Depreciation expense	$	189	$	257	$	395	$	721
Amortization of capitalized internal-use software development costs	1,369		801		2,665		1,623

12. Leases

Operating Leases

The Company has operating leases primarily for office space. Operating lease right-of-use assets and operating lease liabilities are recognized at the lease commencement date based on the present value of the lease payments over the lease term. Right-of-use assets also include adjustments related to prepaid or deferred lease payments and lease incentives. In calculating the present value of the lease payments, the Company utilizes its incremental borrowing rate, as the rates implicit in the leases were not readily determinable. The incremental borrowing rate is estimated to approximate the interest rate on a collateralized basis with similar terms and payments, and in economic environments where the leased asset is located.

The components of operating lease costs were as follows (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Operating lease costs	$	140	$	3,127	$	273	$	5,002
Sublease income	—		(52)		—		(104)
Total operating lease costs, net	$	140	$	3,075	$	273	$	4,898

As part of the 2023 Restructuring Plan, the Company closed certain offices in April 2023 to align with the geographic distribution of its employees, resulting in the acceleration of $3.9 million in amortization of right-of-use assets for the six months ended June 30, 2023.

As of June 30, 2024, the Company's operating leases had a weighted-average remaining lease term of 1.8 years and a weighted-average discount rate of 4.6%.

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As of June 30, 2024, maturities of operating lease liabilities were as follows (in thousands):


	Operating Leases
The remainder of 2024	$	1,036
2025	2,117
2026	372

Total future operating lease payments	3,525

Less: Imputed interest	(129)
Total operating lease liabilities	$	3,396

Operating lease liabilities, current	$	1,973
Operating lease liabilities, noncurrent	1,423
Total operating lease liabilities	$	3,396

13. Goodwill and Acquired Intangible Assets, Net

The carrying amount of the Company's goodwill was $174.4 million as of June 30, 2024 and December 31, 2023. The Company tests goodwill for impairment at least annually, in the fourth quarter, or whenever events or changes in circumstances would more likely than not reduce the fair value of its single reporting unit below its carrying value. The Company did not record any goodwill impairment during the three or six months ended June 30, 2024 and 2023.

Acquired intangible assets consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Developed technology	$	22,396	$	(22,091)	$	305	$	22,396	$	(21,679)	$	717
Customer relationships	74,884		(66,057)		8,827		74,884		(62,287)		12,597
Tradenames	1,350		(1,350)		—		1,350		(1,350)		—
Acquired intangible assets, net	$	98,630	$	(89,498)	$	9,132	$	98,630	$	(85,316)	$	13,314

The following table set forth the amortization expense recorded related to acquired intangible assets during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	206	$	206	$	411	$	409
Sales, marketing and support	1,885		1,929		3,771		3,956

Total amortization of acquired intangible assets	$	2,091	$	2,135	$	4,182	$	4,365

As of June 30, 2024, the total expected future amortization expense of acquired intangible assets by year is as follows (in thousands):


The remainder of 2024	$	4,118
2025	5,014

Total expected future amortization expense	$	9,132

14. Fair Value Measurement

The Company measures its financial assets and liabilities at fair value at each reporting date using a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of

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input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:

Level 1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.

Level 2 – Other inputs that are directly or indirectly observable in the marketplace.

Level 3 – Unobservable inputs that are supported by little or no market activity.

The Company’s cash equivalents, funds receivable, accounts receivable, accounts payable and other current liabilities approximate their fair value. All of the Company's financial assets and liabilities are Level 1, except for debt. See Note 15, “Debt,” for details regarding the fair value of the Company's Convertible Notes.

15. Debt

As of June 30, 2024 and December 31, 2023, long-term debt consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	2026 Notes		2025 Notes		Total		2026 Notes		2025 Notes		Total
Outstanding principal balance	$	212,750	$	150,000	$	362,750	$	212,750	$	150,000	$	362,750
Less: Debt issuance costs	(2,347)		(1,678)		(4,025)		(2,864)		(2,218)		(5,082)
Carrying amount, long-term debt	$	210,403	$	148,322	$	358,725	$	209,886	$	147,782	$	357,668

The following tables set forth the total interest expense recognized related to the term loans and the Convertible Notes for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cash interest expense	$	2,274	$	2,274	$	4,548	$	4,527


Amortization of debt issuance costs	531		512		1,057		1,010
Total interest expense	$	2,805	$	2,786	$	5,605	$	5,537

The following table summarizes the Company's contractual obligation to settle commitments related to the Convertible Notes as of June 30, 2024 (in thousands):


	Payments due by Year
	Total		2024		2025		2026
2026 Notes	$	212,750	$	—	$	—	$	212,750
Interest obligations on 2026 Notes (1)	3,990		798		1,596		1,596
2025 Notes	150,000		—		150,000		—
Interest obligations on 2025 Notes (1)	11,250		3,750		7,500		—

(1) The 2026 Notes and 2025 Notes bear interest at a fixed rate of 0.750% and 5.000% per year, respectively.

The effective interest rate of the 2026 Notes is 1.3%. The Company recorded cash interest of $0.8 million and amortization of debt issuance costs of $0.5 million related to the 2026 Notes during the six months ended June 30, 2024 and June 30, 2023, respectively.

The effective interest rate of the 2025 Notes is 5.8%. The Company recorded cash interest of $3.8 million and amortization of debt issuance costs of $0.5 million related to the 2025 Notes during the six months ended June 30, 2024 and June 30, 2023, respectively.

The fair value of the 2026 Notes and 2025 Notes, which the Company has classified as Level 2 instruments, was $184.5 million and $148.5 million respectively, as of June 30, 2024. The fair value of the Convertible Notes is determined using observable market prices on the last business day of the period.

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16. Commitments and Contingencies

The Company's principal commitments consist of obligations under the Convertible Notes (including principal and coupon interest); and operating leases for office space, as well as non-cancellable purchase commitments. See Note 15, "Debt" for contractual obligations to settle commitments relating to the Convertible Notes and Note 12, "Leases" for operating leases for office space.

Other than as described in Note 12 and Note 15, there were no material changes to the Company's contractual obligations from those disclosed in the 2023 Form 10-K.

Litigation and Loss Contingencies

In addition to the litigation discussed below, from time to time, the Company may become a party to litigation and subject to claims incident to the ordinary course of business, including intellectual property claims, labor and employment claims, breach of contract claims, tax and other matters. Future litigation may be necessary to defend the Company or its creators.

The results of any current or future litigation cannot be predicted with certainty, and regardless of the outcome, litigation can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors.

The Company accrues estimates for resolution of legal and other contingencies when losses are probable and reasonably estimable. The Company's assessment of losses is re-evaluated each accounting period and is based on all available information, including impact of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to each case. Nevertheless, it is possible that additional future legal costs including settlements, judgments, legal fees and other related defense costs could have a material adverse effect on the Company’s business, consolidated financial position, results of operations or liquidity.

The matter discussed below summarizes the Company’s current significant ongoing pending litigation.

Commercial Contract Litigation

On June 18, 2020, the Company filed a Complaint in the United States District Court for the Northern District of California against M.R.G. Concerts Ltd. (MRG) and Matthew Gibbons (Gibbons), asserting claims for breach of contract, breach of the implied covenant of good faith and fair dealing, declaratory judgment, unfair competition and common counts under California law, arising out of MRG and Gibbons' termination of certain contracts with the Company and their refusal to make various payments to the Company required by those contracts. MRG asserted counterclaims against the Company for breach of one of the contracts in issue, as well as for breach of the implied covenant of good faith and fair dealing, unfair competition and declaratory judgment. A jury trial commenced on May 16, 2022. On May 23, 2022, the jury issued a verdict in Eventbrite’s favor and awarded the Company $11.0 million in damages. Defendants filed a motion seeking to reduce the verdict or hold a new trial, and the Company filed a motion for pre-judgment and post-judgment interest as well as to recover its attorneys’ fees and costs of suit per the parties’ contracts. On November 1, 2022, the District Court denied defendants' motion, granted the Company’s motion, and entered an Amended Final Judgment in the Company’s favor in the amount of $14.9 million. MRG appealed in April 2023. On December 26, 2023, the Ninth Circuit Court of Appeals found in MRG’s favor, vacating the judgment as to damages, reversing the District Court’s decision denying remittitur, and remanding the case back to the District Court to enter an amended final judgment reducing damages by $6.3 million and accompanying prejudgment interest. On April 16, 2024, the District Court entered the Amended Final Judgment in favor of Eventbrite in the amount of approximately $7.6 million, with additional interest accruing per day. On June 28, 2024, MRG and Eventbrite executed an agreement for MRG to pay Eventbrite the settlement amount of $8.3 million. The Company determined that the gain was realizable and recognized a loss recovery of $4.4 million as a credit to general and administrative expenses and a gain of $3.9 million to other income in relation to this verdict as of June 30, 2024.

Tax Matters

The Company is currently under audit in certain jurisdictions with regard to indirect tax matters. The Company establishes reserves for indirect tax matters when it determines that the likelihood of a loss is probable and the loss is reasonably estimable. Accordingly, the Company has established a reserve for the potential settlement of issues related to sales and other indirect taxes in the amount of $0.8 million and $1.1 million as of June 30, 2024 and December 31, 2023, respectively. These amounts, which represent management’s best estimates of its potential liability, include potential interest and penalties of $0.2 million and $0.2 million as of June 30, 2024 and December 31, 2023, respectively.

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The Company does not believe that any ultimate liability resulting from any of these matters will have a material adverse effect on its business, consolidated financial position, results of operations or liquidity. However, the outcome of these matters is inherently uncertain. Therefore, if one or more of these matters were resolved against the Company for amounts in excess of management’s expectations, the Company’s financial statements, including in a particular reporting period in which any such outcome becomes probable and estimable, could be materially adversely affected.

Indemnification

In the ordinary course of business, the Company enters into contractual arrangements under which the Company agrees to provide indemnification of varying scope and terms to business partners and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, intellectual property infringement claims made by third parties, and other liabilities relating to or arising from the Company’s online ticketing platform or the Company’s acts or omissions. In these circumstances, payment may be conditional on the other party making a claim pursuant to the procedures specified in the particular contract. Further, the Company’s obligations under these agreements may be limited in terms of time and/or amount, and in some instances, the Company may have recourse against third parties for certain payments. In addition, the Company has indemnification agreements with its directors and executive officers that require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors or officers. The terms of such obligations vary.

17. Stockholders' Equity

Common Stock Repurchase

On March 14, 2024, the Company announced that its Board of Directors approved a share repurchase program with authorization to purchase up to $100.0 million of the Company’s Class A common stock, which does not have an expiration date. During the six months ended June 30, 2024, the Company repurchased 6,787,969 shares of its Class A common stock for an aggregate amount of $37.2 million, which includes amounts accrued for the 1% excise tax as a result of the Inflation Reduction Act of 2022. As of June 30, 2024, approximately $63.0 million remained available and authorized for future repurchases.

The volume and timing of any repurchases is subject to general market conditions, as well as management of capital, general business conditions, other investment opportunities and other factors. Shares may be repurchased through open market purchases, block trades, privately negotiated transactions, accelerated share repurchase transactions or by any combination of such methods, and any repurchases may be made pursuant to Rule 10b5-1 plans. The share repurchase program does not obligate the Company to repurchase any specific number of shares, has no time limit and may be modified, suspended or discontinued at any time at the Company’s discretion.

Subsequent to June 30, 2024 and through August 8, 2024, the Company repurchased 455,314 shares of its Class A common stock at an average price per share of $4.94 for a total purchase price of $2.3 million. As of August 8, 2024, approximately $60.7 million remained available and authorized for future repurchases.

Equity Incentive Plans

In August 2018, the 2018 Stock Option and Incentive Plan (2018 Plan) was adopted by the Board of Directors and approved by the stockholders and became effective in connection with the IPO. The 2018 Plan replaced the 2010 Stock Plan (2010 Plan) as the Board of Directors determined not to make additional awards under the 2010 Plan. The 2010 Plan will continue to govern outstanding equity awards granted thereunder.

The 2018 Plan allows for the granting of options, stock appreciation rights, restricted stock, restricted stock units (RSUs), unrestricted stock awards, performance-based restricted stock units (PSUs), dividend equivalent rights and cash-based awards. Every January 1, the number of shares of stock reserved and available for issuance under the 2018 Plan will cumulatively increase by five percent of the number of shares of Class A and Class B common stock outstanding on the immediately preceding December 31, or a lesser number of shares as approved by the Board of Directors.

As of June 30, 2024, there were 5,310,131 and 6,328,544 options issued and outstanding under the 2010 Plan and 2018 Plan, respectively (collectively, the Plans). As of June 30, 2024, 5,549,171 shares of Class A common stock were available for grant under the 2018 Plan.

Stock options granted typically vest over a four-year period from the date of grant. Options awarded under the Plans are exercisable for up to ten years.

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Stock Option Activity

Stock option activity for the six months ended June 30, 2024 is presented below:


	Outstanding options	Weighted average exercise price		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,318,335	$	12.06	5.4	$	2,845


Canceled	(679,660)	10.73
Balance as of June 30, 2024	11,638,675	12.14		5.0	15
Vested and exercisable as of June 30, 2024	10,420,075	12.19		4.6	15
Vested and expected to vest as of June 30, 2024	11,577,687	$	12.15	4.9	$	15

The aggregate intrinsic value in the table above represents the difference between the fair value of Class A common stock and the exercise price of outstanding, in-the-money stock options at June 30, 2024.

As of June 30, 2024, the total unrecognized stock-based compensation expense related to stock options outstanding was $7.2 million, which will be recognized over a weighted-average period of 1.7 years. There were no options granted during the six months ended June 30, 2024.

Stock Award Activity

Stock award activity, which includes RSUs, PSUs and restricted stock awards (RSAs), for the six months ended June 30, 2024 is presented below:


	Outstanding RSUs, RSAs and PSUs	Weighted-average grant date fair value per share		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,478,798	$	9.40	1.2	$	104,315
Awarded	7,115,594	5.38
Released	(2,745,448)	9.69
Canceled	(901,888)	9.33
Balance as of June 30, 2024	15,947,056	7.57		1.2	77,184
Vested and expected to vest as of June 30, 2024	14,735,803	$	7.58	1.2	$	71,321

As of June 30, 2024, the total unrecognized stock-based compensation expense related to stock awards, was $83.2 million, which will be recognized over a weighted-average period of 1.8 years.

Stock-based Compensation Expense

Stock-based compensation expense recognized in connection with stock options, RSUs, RSAs, PSUs and the Employee Stock Purchase Plan (ESPP) during each of the three and six months ended June 30, 2024 and 2023 was as follows (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	128	$	226	$	279	$	423
Product development	7,060		5,184		13,034		9,508
Sales, marketing and support	1,850		2,792		4,284		5,020
General and administrative	6,238		6,397		11,641		11,742
Total	$	15,276	$	14,599	$	29,238	$	26,693

The Company capitalized $0.5 million and $1.1 million of stock-based compensation expense related to capitalized software costs during the three and six months ended June 30, 2024, respectively, compared to $0.4 million and $0.7 million during the three and six months ended June 30, 2023, respectively.

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18. Earnings Per Share

Basic net income (loss) per share is calculated by dividing the net income (loss) by the weighted-average number of shares of Class A common stock outstanding during the period. Diluted net income (loss) per share is computed by giving effect to all potentially dilutive securities outstanding for the period.

The following table sets forth the computation of basic and diluted net income (loss) per share (in thousands, except per share data):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
Net income (loss)	$	1,063	$	(2,921)		$	(3,427)	$	(15,607)
Weighted-average shares used in computing earnings per share, basic	96,142		99,995			95,557		99,748
Weighted-average shares used in computing earnings per share, diluted	96,290		99,995			95,557		99,748
Net income (loss) per share, basic and diluted	$	0.01	$	(0.03)		$	(0.04)	$	(0.16)

The following outstanding shares of potentially dilutive securities were excluded from the computation of diluted net income (loss) per share because including them would have had an anti-dilutive effect (in thousands):


	June 30, 2024	June 30, 2023
Shares related to Convertible Notes	19,538	19,538
Stock options to purchase common stock	11,639	12,675
Restricted stock units	15,557	13,566
ESPP	182	136
Total shares of potentially dilutive securities	46,916	45,915

For the 2025 Notes and 2026 Notes, the conversion spread of 11.9 million shares and 7.6 million shares, respectively, will have a dilutive impact on diluted net income per share of Class A common stock when the average market price of the Company’s Class A common stock for a given period exceeds the conversion price of $12.60 per share for the 2025 Notes and $27.89 per share for the 2026 Notes.

19. Income Taxes

The Company recorded an income tax expense of $0.8 million and $1.1 million for the three and six months ended June 30, 2024, respectively, compared to $0.5 million and $1.1 million for the three and six months ended June 30, 2023, respectively. The increase was primarily attributable to insignificant non-routine tax expenses recorded during the prior year and changes in taxable earnings mix.

The differences in the tax provision for the periods presented and the U.S. federal statutory rate is primarily due to foreign taxes in profitable jurisdictions and the recording of a full valuation allowance on the Company's net deferred tax assets.

The computation of the provision for income taxes for interim periods is determined by applying the estimated annual effective tax rate to year-to-date earnings from recurring operations and adjusting for discrete tax items recorded in the period.

20. Geographic Information

The following table presents the Company's total net revenue by geography based on the currency of the underlying transaction (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
United States	$	61,814	$	57,476		$	125,096	$	115,873
International	22,737		21,436			45,707		40,953
Total net revenue	$	84,551	$	78,912		$	170,803	$	156,826

No individual country included in international net revenue represents more than 10% of the total consolidated net revenue for any of the periods presented.

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Substantially all of the Company's long-lived assets are located in the United States.

21. Subsequent Events

The Company has evaluated events from June 30, 2024 through August 8, 2024, the date these financial statements were issued.

On August 7, 2024, the Board of Directors of the Company approved a reduction in force that is designed to reduce operating costs and results in the termination of approximately 11% of the Company’s workforce, or approximately 100 employees. The Company expects the reduction in force to be substantially complete by the third quarter of 2024.

The Company expects to incur total costs associated with the reduction in force of up to $7 million, pre-tax, primarily one-time employee termination and related costs in cash. The Company expects the majority of the employee termination costs to be incurred in the third quarter of 2024.

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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report on Form 10-Q and with the audited financial statements included in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (2023 Form 10-K) filed with the United States Securities and Exchange Commission (SEC) on February 27, 2024. In addition to historical condensed consolidated financial information, the following discussion and analysis contains forward-looking statements that are based upon current plans, expectations and beliefs that involve risks and uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of various factors, including those set forth under “Risk Factors” in our 2023 Form 10-K and this Quarterly Report on Form 10-Q. References herein to "Eventbrite," the "Company," "we," "us" or "our" refer to Eventbrite, Inc. and its subsidiaries, unless the context requires otherwise.

Overview

Eventbrite’s mission is to bring the world together through live experiences. Since inception, we have been at the center of the experience economy, helping transform the way people discover and organize events. Our two-sided marketplace connects millions of creators and consumers every month to share their passions, artistry and causes through live experiences. Creators use our highly-scalable self-service ticketing and marketing tools to plan, promote and sell tickets to their events and event seekers use our website and mobile application to discover and purchase tickets to experiences they love.

Key Business Metrics and Non-GAAP Financial Measures

We monitor key metrics to help us evaluate our business, identify trends affecting our business, formulate business plans and make strategic decisions. In addition to revenue, net income (loss) and other results under generally accepted accounting principles (GAAP), the following tables set forth key business metrics and non-GAAP financial measures we use to evaluate our business. We believe these metrics and measures are useful to facilitate period-to-period comparisons of our business performance. We believe that the use of Adjusted EBITDA is helpful to our investors as this metric is used by management in assessing the health of our business and our operating performance, making operating decisions, evaluating performance and performing strategic planning and annual budgeting. This measure is not prepared in accordance with GAAP and has limitations as an analytical tool, and you should not consider this in isolation or as substitutes for analysis of our results of operations as reported under GAAP. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate.

Paid Ticket Volume

Paid ticket volume is measured by the number of tickets sold on our platform that generate ticket fees, referred to as paid ticket volume. We consider paid ticket volume an important indicator of the underlying health of the business. The table below sets forth the paid ticket volume for the periods indicated:


	Three Months Ended June 30,		Six Months Ended June 30,
	2024	2023	2024	2023
	(in thousands)
Paid ticket volume	21,243	23,309	42,459	46,487

Our paid ticket volume for events in the United States and outside of the United States was 60% and 40%, respectively, in the three and six months ended June 30, 2024, compared to 60% and 40%, respectively, in the three months and 61% and 39%, respectively, in six months ended June 30, 2023.

Adjusted EBITDA

Adjusted EBITDA is a key performance measure that our management uses to assess our operating performance. Because Adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure for business planning purposes and in evaluating acquisition opportunities. We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest income, interest expense, employer taxes related to employee equity transactions, other (income) expense, net, and income tax provision. Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.

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The following table presents our Adjusted EBITDA for the periods indicated and a reconciliation of our Adjusted EBITDA to the most comparable GAAP measure, net income (loss), for each of the periods indicated:


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
	(in thousands)
Net income (loss) (1)	$	1,063	$	(2,921)	$	(3,427)	$	(15,607)
Add:
Depreciation and amortization	3,649		3,193		7,243		6,708
Stock-based compensation	15,276		14,599		29,238		26,693
Interest income	(7,382)		(6,926)		(14,789)		(12,379)
Interest expense	2,806		2,786		5,606		5,538
Employer taxes related to employee equity transactions	365		203		792		559
Other (income) expense, net	(3,725)		(80)		(2,472)		873
Income tax provision	784		459		1,058		1,070
Adjusted EBITDA	$	12,836	$	11,313	$	23,249	$	13,455

(1) Restructuring related costs are included in Net Income (Loss) and Adjusted EBITDA.

Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. Our Adjusted EBITDA may not be comparable to similarly titled measures of other companies because they may not calculate Adjusted EBITDA in the same manner as we calculate the measure, limiting its usefulness as a comparative measure. In evaluating Adjusted EBITDA, you should be aware that in the future we will incur expenses similar to the adjustments in this presentation. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-recurring items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results.

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Results of Operations

The following tables set forth our condensed consolidated results of operations data and such data as a percentage of net revenue for the periods presented (in thousands):


Condensed Consolidated Statements of Operations	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Net revenue	$	84,551	$	78,912	$	170,803	$	156,826
Cost of net revenue	24,611		24,603		49,643		50,998
Gross profit	59,940		54,309		121,160		105,828
Operating expenses:
Product development	26,057		23,486		52,741		50,050
Sales, marketing and support	24,521		15,679		45,390		32,739
General and administrative	15,816		21,826		37,053		43,544
Total operating expenses	66,394		60,991		135,184		126,333
Loss from operations	(6,454)		(6,682)		(14,024)		(20,505)
Interest income	7,382		6,926		14,789		12,379
Interest expense	(2,806)		(2,786)		(5,606)		(5,538)

Other income (expense), net	3,725		80		2,472		(873)
Income (loss) before income taxes	1,847		(2,462)		(2,369)		(14,537)
Income tax provision	784		459		1,058		1,070
Net income (loss)	$	1,063	$	(2,921)	$	(3,427)	$	(15,607)


Condensed Consolidated Statements of Operations, as a percentage of net revenue	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Net revenue	100	%	100	%	100	%	100	%
Cost of net revenue	29	%	31	%	29	%	33	%
Gross profit	71	%	69	%	71	%	67	%
Operating expenses:
Product development	31	%	30	%	31	%	32	%
Sales, marketing and support	29	%	20	%	26	%	21	%
General and administrative	19	%	27	%	22	%	27	%
Total operating expenses	79	%	77	%	79	%	80	%
Loss from operations	(8)	%	(8)	%	(8)	%	(13)	%
Interest income	9	%	9	%	9	%	8	%
Interest expense	(3)	%	(4)	%	(3)	%	(3)	%

Other income (expense), net	4	%	—	%	1	%	(1)	%
Income (loss) before income taxes	2	%	(3)	%	(1)	%	(9)	%
Income tax provision	1	%	1	%	1	%	1	%
Net income (loss)	1	%	(4)	%	(2)	%	(10)	%

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Net Revenue

We currently generate revenues primarily from service fees and payment processing fees from the sale of paid tickets on our platform. Our ticketing fee structure typically consists of a flat per ticket fee and a percentage of the price of each ticket sold by a creator. Revenue is recognized when control of promised goods or services is transferred to the creator, which is when the ticket is sold for service fees and payment processing fees. We also derive a portion of revenues from fees associated with advertising and other marketplace services for creators to publish and promote events. In the second quarter of 2023, we launched new pricing plans and subscription packages, which may include an organizer fee to creators in order to publish an event on the Eventbrite marketplace. Net revenue excludes sales taxes and value-added taxes (VAT) and is presented net of estimated customer refunds, chargebacks and amortization of creator signing fees.


	Three Months Ended June 30,								Six Months Ended June 30,
	2024		2023		$ Change		% Change		2024		2023		$ Change		% Change
	(in thousands except percentages)
Total net revenue	$	84,551	$	78,912	$	5,639	7	%	$	170,803	$	156,826	$	13,977	9	%

The increase in net revenue during the three and six months ended June 30, 2024 was primarily driven by a $8.6 million and $17.9 million increase in our marketplace revenue, respectively, compared to the three and six months ended June 30, 2023, which consists of organizer fees that launched in June 2023 and advertising services. This increase was offset by a $3.0 million and $4.0 million decrease during the three and six months ended June 30, 2024, respectively, in ticketing revenue driven by lower paid ticket volume.

Cost of Net Revenue

Cost of net revenue consists of variable costs related to payment processing fees and fixed costs related to making our platform generally available. Our fixed costs consist primarily of expenses associated with the operation and maintenance of our platform, including website hosting fees and platform infrastructure costs, amortization of capitalized software development costs, on-site operations costs and customer support costs. Cost of net revenue also includes the amortization expense related to our acquired developed technology assets, which may be incurred in future periods related to future acquisitions.

Generally, we expect cost of net revenue to fluctuate as a percentage of net revenue in the near- to mid-term primarily driven by the fixed costs absorption relative to total net revenue and our geographical revenue mix. Our payment processing costs for credit and debit card payments are generally lower outside of the United States due to a number of factors, including lower card network fees and lower cost alternative payment networks. Consequently, if we generate more revenue internationally, we expect that our overall payment processing costs will decline as a percentage of total revenue. As our total net revenue increases or decreases and our fixed costs are unaffected, our cost of net revenue as a percentage of net revenue will similarly fluctuate.

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	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Cost of net revenue	$	24,611		$	24,603		$	8	—	%	$	49,643		$	50,998		$	(1,355)	(3)	%
Percentage of total net revenue	29		%	31		%					29		%	33		%
Gross margin	71		%	69		%					71		%	67		%

Cost of net revenue remained relatively consistent for the three months ended June 30, 2024 compared to the three months ended June 30, 2023.

Cost of revenue decreased during the six months ended June 30, 2024 compared to the six months ended June 30, 2023 primarily due to restructuring related costs incurred in the prior year.

Our gross margin improved during the three and six months ended June 30, 2024, compared to the three and six months ended June 30, 2023, primarily due to higher margin attributed to our marketplace revenue.

Operating Expenses

Operating expenses consist of product development, sales, marketing and support and general and administrative expenses. Direct and indirect personnel costs, including stock-based compensation expense, are the most significant recurring component of operating expenses.

As our total net revenue increases or decreases, to the extent our operating expenses are not equally affected, our operating expenses as a percentage of net revenue will similarly fluctuate.

Product development

Product development expenses consist primarily of employee-related costs including salaries, bonuses, benefits and stock-based compensation, and third-party infrastructure expenses incurred in developing our platform including software subscription costs. Generally, we expect our product development expenses to increase in absolute dollars as we focus on enhancing and expanding the capabilities of our platform. Our product development expenses remained consistent year-over-year as a percentage of net revenue. We expect our revenue to grow at a faster pace compared to product development expenses as we plan to continue to expand our development staff in lower cost markets.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Product development	$	26,057		$	23,486		$	2,571	11	%	$	52,741		$	50,050		$	2,691	5	%
Percentage of total net revenue	31		%	30		%					31		%	32		%

Product development expenses increased during the three and six months ended June 30, 2024, compared to the three and six months ended June 30, 2023, primarily driven by increased employee related costs, including stock-based compensation, due to headcount growth in our product development and engineering organization as we continue to focus our investment in building the functionality, scalability and security of our platform.

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Sales, marketing and support

Sales, marketing and support expenses consist primarily of costs associated with our employees involved in selling and marketing our products and in public relations and communication activities, in addition to marketing programs spend. For our sales teams, this also includes commissions. Sales, marketing and support expenses are driven by investments to grow and retain creators and attendees on our platform, and improve the customer experience. Additionally, we classify certain creator-related expenses, such as refunds of the ticket price paid by us on behalf of a creator and reserves for estimated advance payout losses, as sales, marketing and support expenses.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Sales, marketing and support	$	24,521		$	15,679		$	8,842	56	%	$	45,390		$	32,739		$	12,651	39	%
Percentage of total net revenue	29		%	20		%					27		%	21		%

Sales, marketing and support expenses increased during the three months ended June 30, 2024 compared to the three months ended June 30, 2023, primarily driven by a $9.3 million change in our reserves, including a $4.3 million increase due to elevated chargeback activity and a $4.7 million change to our advanced payouts reserve compared to the prior year, offset by $1.0 million in restructuring costs incurred in the prior year.

Sales, marketing and support expenses increased during the six months ended June 30, 2024 compared to the six months ended June 30, 2023, primarily driven by a $10.6 million change in reserves, including a $5.5 million increase due to elevated chargeback activity and a $4.7 million change to our advanced payouts reserve compared to the prior year. The increase also included a $3.3 million increase in employee related costs, including stock-based compensation, offset by $2.4 million in restructuring costs incurred in the prior year.

General and administrative

General and administrative expenses consist of personnel costs, including stock-based compensation, and professional fees for finance, accounting, legal, risk, human resources and other corporate functions. Our general and administrative expenses also include accruals for sales and business taxes, as well as reserves and impairment charges related to creator upfront payments. Over the long-term, we anticipate general and administrative expenses to decline as a percentage of net revenue as we expect to grow our net revenues and scale our business.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
General and administrative	$	15,816		$	21,826		$	(6,010)	(28)	%	$	37,053		$	43,544		$	(6,491)	(15)	%
Percentage of total net revenue	19		%	28		%					22		%	28		%

General and administrative expenses decreased during the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023, primarily due to a $4.4 million creator upfronts reserve release to reflect a loss recovered from a litigation settlement in June 2024, as well as a decrease in restructuring costs incurred compared to the prior year.

Interest Income

Interest income consists primarily of interest earned on our cash, cash equivalents, marketable securities and amounts held on behalf of customers.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Interest income	$	7,382		$	6,926		$	456	7	%	$	14,789		$	12,379		$	2,410	19	%
Percentage of total net revenue	9		%	9		%					9		%	8		%

Interest income increased during the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023, primarily due to interest rate movements and higher cash and investment balances.

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Interest Expense

In March 2021, we issued $212.75 million aggregate principal amount of 0.750% convertible senior notes due 2026 (2026 Notes) and in June 2020, we issued $150.0 million aggregate principal amount of 5.000% convertible senior notes due 2025 (2025 Notes, and together with the 2026 Notes, the Convertible Notes).

Interest expense consists primarily of cash interest expense, amortization of debt discount, and issuance costs on our Convertible Notes.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Interest expense	$	2,806		$	2,786		$	20	1	%	$	5,606		$	5,538		$	68	1	%
Percentage of total net revenue	3		%	4		%					3		%	4		%

Interest expense remained relatively consistent for the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023.

Other Income (Expense), Net

Other income (expense), net consists primarily of foreign exchange rate remeasurement gains and losses recorded from consolidating our subsidiaries each period-end. The primary driver of our other income (expense), net is fluctuation in the value of the U.S. dollar against the local currencies of our foreign subsidiaries.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Other income (expense), net	$	3,725		$	80		$	3,645	4556	%	$	2,472		$	(873)		$	3,345	383	%
Percentage of total net revenue	4		%	—		%					1		%	(1)		%

Other income increased during the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023, primarily driven by a $3.9 million gain awarded from a litigation settlement in June 2024 offset by higher foreign currency rate measurement losses during the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023.

Income Tax Provision

Income tax provision consists primarily of U.S. federal and state income taxes and income taxes in certain foreign jurisdictions in which we conduct business. The differences in the tax provision for the periods presented and the U.S. federal statutory rate is primarily due to foreign taxes in profitable jurisdictions and the recording of a full valuation allowance on our deferred tax assets in certain jurisdictions including the United States. The computation of the provision for income taxes for interim periods is determined by applying the estimated annual effective tax rate to year-to-date earnings from recurring operations and adjusting for discrete tax items recorded in the period.


	Three Months Ended June 30,										Six Months Ended June 30,
	2024			2023			$ Change		% Change		2024			2023			$ Change		% Change
	(in thousands except percentages)
Income tax provision	$	784		$	459		$	325	71	%	$	1,058		$	1,070		$	(12)	(1)	%
Percentage of total net revenue	1		%	1		%					1		%	1		%

The increase in provision for income taxes for the three months ended June 30, 2024 compared to the three months ended June 30, 2023 and the decrease in provision for income taxes for the six months ended June 30, 2024 compared to the six months ended June 30, 2023 were primarily attributable to non-routine tax expenses recorded in the prior year and changes in taxable earnings mix.

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Liquidity and Capital Resources

As of June 30, 2024, we had cash and cash equivalents of $575.5 million, short-term investments of $56.7 million and funds receivable of $28.9 million. Our cash and cash equivalents include bank deposits, U.S. Treasury bills and money market funds held by financial institutions. Our short-term investment portfolio, which consists of U.S. Treasury bills, is designed to preserve principal and provide liquidity. Our funds receivable represents cash-in-transit from credit card processors that is received to our bank accounts within five business days of the underlying ticket transaction. As of June 30, 2024, approximately 19% of our cash was held outside of the United States. We do not expect to incur significant taxes related to these amounts. The cash was held primarily to fund our foreign operations and on behalf of, and to be remitted to, creators. Collectively, our cash and cash equivalents balances represent a mix of cash that belongs to us and cash that is due to creators.

The amounts due to creators, which were $314.7 million as of June 30, 2024, are captioned on our condensed consolidated balance sheets as accounts payable, creators. These ticketing proceeds are legally unrestricted, and we invest a portion of creator cash in U.S. Treasury bills with original maturities less than one year. For qualified creators, we pass ticket sales proceeds to the creator prior to the event, subject to certain limitations. Internally, we refer to these payments as advance payouts. When we provide advance payouts, we assume risk that the event may be canceled, fraudulent or materially not as described, resulting in significant chargebacks and refund requests. The terms of our standard merchant agreement obligate creators to repay us for ticket sales advanced under such circumstances. If the creator is insolvent, has spent the proceeds of the ticket sales for event-related costs, has canceled the event, or has engaged in fraudulent activity, we may not be able to recover our advance payout losses from these events. Such unrecoverable amounts could equal up to the value of the ticket sales or amounts settled to the creator prior to the event that has been postponed or canceled or is otherwise disputed. We record estimates for losses related to chargebacks and refunds based on various factors, including the amounts paid and outstanding to creators in conjunction with the advance payout program, macroeconomic conditions, and actual chargeback and refund activity trends. Due to the nature of macroeconomic events, including but not limited to shifts in consumer behavior, inflation, increased labor costs, and increased interest rates, there is a high degree of uncertainty around these reserves and our actual losses could be materially different from our current estimates. We will adjust our recorded reserves in the future to reflect our best estimates of future outcomes, and we may pay in cash a portion of, all of, or a greater amount than the $8.2 million provision recorded as of June 30, 2024.

In June 2020, we issued the 2025 Notes, and in March 2021, we issued the 2026 Notes. The 2025 Notes mature on December 1, 2025 and the 2026 Notes mature on September 15, 2026. Under certain circumstances, holders may surrender their notes of a series for conversion prior to the applicable maturity date. Upon conversion, the notes may be settled in cash, shares of Class A common stock, or a combination of cash and shares of Class A common stock, at our election.

On March 14, 2024, we announced that our Board of Directors approved a share repurchase program with authorization to purchase up to $100.0 million of the Company’s Class A common stock, which does not have an expiration date. Through June 30, 2024, we repurchased 6,787,969 shares of our Class A common stock for an aggregate amount of $37.2 million. As of June 30, 2024, approximately $63.0 million remained available and authorized for future repurchases.

We believe that our existing cash, together with cash generated from operations, will be sufficient to meet our anticipated cash needs for at least the next 12 months. However, our liquidity assumptions may prove to be incorrect, and we could exhaust our available financial resources sooner than we currently expect.

Cash Flows

Our cash flow activities were as follows for the periods presented:


	Six Months Ended June 30,
	2024		2023
	(in thousands)
Net cash provided by (used in):
Operating activities	$	30,792	$	48,160
Investing activities	94,596		(68,747)
Financing activities	(41,830)		(1,887)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	2,741		2,787
Net increase in cash, cash equivalents and restricted cash	$	86,299	$	(19,687)

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Comparison of Six Months Ended June 30, 2024 and 2023

Cash Flows from Operating Activities

The net cash provided by operating activities of $30.8 million for the six months ended June 30, 2024 was primarily due to our net loss of $3.4 million, adjusted for non-cash charges of $42.5 million primarily driven by stock-based compensation expense, offset by changes in our operating assets and liabilities that used $8.2 million in cash, primarily driven by timing of accounts payable to creators and funds receivable.

The net cash provided by operating activities of $48.2 million for the six months ended June 30, 2023 was primarily due to our net loss of $15.6 million, adjusted for non-cash charges of $39.8 million primarily driven by stock-based compensation expense and changes to our operating assets and liabilities that provided $24.0 million in cash, primarily driven by timing of accounts payable to creators and funds receivable.

Cash Flows from Investing Activities

Net cash provided by investing activities of $94.6 million for the six months ended June 30, 2024 primarily consisted of $112.2 million in purchases of short-term investments, offset by a $212.0 million maturity of short-term investments.

Net cash used in investing activities of $68.7 million for the six months ended June 30, 2023 primarily consisted of $150.6 million in purchases of short-term investments, offset by a $85.5 million maturity of short-term investments.

Cash Flows from Financing Activities

Net cash used in financing activities of $41.8 million during the six months ended June 30, 2024 was primarily due to the $36.5 million repurchase of our Class A common stock and $5.8 million in taxes paid related to net share settlement of equity awards.

Net cash used in financing activities of $1.9 million during the six months ended June 30, 2023 was primarily due to $3.2 million in taxes paid related to net share settlement of equity awards, offset by $0.7 million in proceeds from the exercise of stock options.

Effect of exchange rate changes on cash, cash equivalents and restricted cash

The effect of exchange rate changes on cash, cash equivalents and restricted cash on our condensed consolidated statements of cash flows relates to certain of our assets, primarily cash balances held on behalf of creators that are denominated in currencies other than the functional currency. These cash assets held for creators are directly offset by a corresponding liability to creators. During the six months ended June 30, 2024 and June 30, 2023, we recorded a $2.7 million and $2.8 million increase in cash, cash equivalents and restricted cash, respectively, primarily due to the weakening of the U.S. dollar. The impact of the effect of exchange rate changes are primarily attributed to creator cash balances, which can serve as a natural hedge for the effect of exchange rates on accounts payable, creators presented within operating activities.

Contractual Obligations and Commitments

Our principal commitments consist of obligations under the Convertible Notes (including principal and coupon interest) and operating leases for office space, as well as non-cancellable purchase commitments. See Note 16, "Commitments and Contingencies" to our unaudited condensed consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q for additional information.

Off-Balance Sheet Arrangements

We do not currently have any off-balance sheet arrangements and did not have any such arrangements as of June 30, 2024.

Critical Accounting Policies and Estimates

Our unaudited condensed consolidated financial statements are prepared in accordance with U.S. GAAP. The preparation of these unaudited condensed consolidated financial statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosures. Our estimates are based on historical experience and various other assumptions that we believe to be reasonable under the circumstances, and we evaluate our estimates and assumptions on an ongoing basis. We are not aware of any specific event or circumstance that would require an update to our estimates or assumptions or a revision of the carrying value of assets or liabilities as of the date of filing of this

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Quarterly Report on Form 10-Q. These estimates and assumptions may change in the future, however, as new events occur and additional information is obtained. Our actual results could differ from these estimates.

Our significant accounting policies are discussed in the "Notes to Consolidated Financial Statements, Note 2 "Significant Accounting Policies" in the 2023 Form 10-K. There have been no significant changes to these policies that have had a material impact on our unaudited condensed consolidated financial statements and related notes.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Sensitivity

We are exposed to market risk for changes in interest rates related primarily to balances of our financial instruments including cash and cash equivalents and short-term investments. As of June 30, 2024, we had cash and cash equivalents of $575.5 million and short-term investments of $56.7 million, which consisted primarily of money market funds and U.S. Treasury bills. The primary objective of our investment approach is to preserve capital principal and provide liquidity. Our primary exposure to market risk is interest income sensitivity, which is affected by changes in the general level of interest rates in the United States. A 10% change in the level of market interest rates would not have a material effect on our business, financial conditions or results of operations. In addition, our Convertible Notes are subject to fixed annual interest charges. These Convertible Notes therefore are not exposed to financial or economic risk associated with changes in interest rates. However, the fair value of these Convertible Notes may fluctuate when interest rates change or can be affected when the market price of our Class A common stock fluctuates. We carry the Convertible Notes at face value less unamortized issuance cost on our balance sheet, and we present the fair value for required disclosure purposes only.

Foreign Currency Risk

Many creators live or operate outside the United States, and therefore, we have significant ticket sales denominated in foreign currencies, most notably the British Pound, Euro, Canadian Dollar and Australian Dollar. Our international revenue, as well as costs and expenses denominated in foreign currencies, expose us to the risk of fluctuations in foreign currency exchange rates against the U.S. dollar. Accordingly, we are subject to foreign currency risk, which may adversely impact our financial results. The functional currency of our international subsidiaries is the U.S. dollar. Movements in foreign exchange rates are recorded in other income (expense), net in our consolidated statements of operations. We have experienced and will continue to experience fluctuations in foreign exchange gains and losses related to changes in exchange rates. If our foreign-currency denominated assets, liabilities, revenues or expenses increase, our results of operations may be more significantly impacted by fluctuations in the exchange rates of the currencies in which we do business. A 10% increase or decrease in individual currency exchange rates would not have a material impact on our consolidated results of operations.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of the principal executive officer and principal financial officer, conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, as of the end of the period covered by this report.

Based on that evaluation, our principal executive officer and principal financial officer concluded that, as of June 30, 2024, our disclosure controls and procedures were effective to provide reasonable assurance that the information required for disclosure in reports filed or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to Company management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosures.

Changes in Internal Control Over Financial Reporting

There have been no changes in our internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, that occurred during the quarter ended June 30, 2024 which have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Inherent Limitations on Effectiveness of Disclosure Controls and Procedures

In designing and evaluating the disclosure controls and procedures and internal control over financial reporting, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures and internal control over financial reporting must reflect the fact that there are resource constraints and that management is required to apply judgment in evaluating the benefits of possible controls and procedures relative to their costs.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings

See Note 16, "Commitments and Contingencies" to our unaudited condensed consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

Item 1A. Risk Factors

There have been no material changes from the risk factors set forth in Part I, Item 1A, of our 2023 Form 10-K, except for the following risk factors which supplement the risk factors previously disclosed and should be considered in conjunction with the risk factors set forth in the 2023 Form 10-K. You should carefully consider the risks and uncertainties described in the 2023 Form 10-K, together with all of the other information in the 2023 Form 10-K and this Quarterly Report on Form 10-Q, including the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our unaudited condensed consolidated financial statements and related notes, and other documents that we file with the U.S. Securities and Exchange Commission. The risks and uncertainties described in the 2023 10-K and this Quarterly Report on Form 10-Q may not be the only ones we face. If any of the risks actually occur, our business, results of operations, financial condition and prospects could be harmed. In that event, the market price of our Class A common stock could decline, and you could lose part or all of your investment.

Some creators rely on our third-party distribution partners, such as Meta, Bandsintown and TikTok to connect with and attract consumers and we depend on this network of distribution partners to reach consumers.

Our platform enables the sale and distribution of event tickets through select third-party platforms, such as Meta, Bandsintown and TikTok. Creators are able to publicize their events and sell tickets through these third-party platforms, and these distribution partnerships enable consumers to discover Eventbrite events on other platforms where they spend time. This dynamic enables creators to reach more consumers and makes our platform more appealing to creators looking to grow their audiences. These third-party distribution partners have in the past, and may in the future, terminate their relationship with us, fail to maintain integrations, limit certain integration functionality, change their treatment of our services, restrict access to their platform by creators or consumers, or change their algorithms or consumer experience at any time, thereby impacting the business performance of Eventbrite and its creators. For example, in late 2023, Meta discontinued its Facebook native ticketing product. This means that consumers are no longer able to buy tickets to Eventbrite events directly on Facebook, rather they can continue buying Eventbrite tickets through a clickout experience. If any such third-party services become incompatible with our platform or the use of our platform and solutions on such third-party platforms are restricted in the future, our business may be harmed.

In addition, to the extent that Google, or other leading large technology companies that have a significant presence in our key markets disintermediate ticketing or event management providers, whether by offering their own comprehensive event-focused or shopping capabilities, or by referring leads to suppliers, other favored partners or themselves directly, there could be harm to our business, financial condition and results of operations.

We rely on the experience and expertise of our senior management team, key technical employees and other highly skilled personnel and the failure to retain, motivate or integrate any of these individuals could have an adverse effect on our business, financial condition and results of operations.

Our success depends upon the continued service of our senior management team and key technical employees, as well as our ability to continue to attract and retain additional highly qualified personnel. Our future success depends on our continuing ability to identify, hire, develop, motivate, retain and integrate highly skilled personnel for all areas of our organization. Each of our employees could terminate his or her relationship with us at any time. The loss of any member of our senior management team or key personnel might significantly delay or prevent the achievement of our business objectives and could harm our business and our relationships. Competition in our industry for qualified employees is intense.

To execute on our business strategy, we must attract and retain highly qualified personnel. We have had difficulty filling certain open positions in the past. We recently began implementing a reduction in force that eliminates approximately 11% of our workforce, and this action may hurt our employer brand and make it more difficult to hire employees in the future. We face significant competition for personnel, specifically for engineers experienced in designing and developing cloud-based platform products.

Many of the companies with which we compete for experienced personnel have greater resources than we have, and we have had to offer, and believe we will need to continue to offer, increasingly competitive compensation and benefits packages.

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In addition, prospective and existing employees often consider the value of the equity awards they receive in connection with their employment. If there is limited upside to the value of our equity awards, it may adversely affect our ability to recruit and retain key employees, and some of our existing employees have option awards that are priced at below our current stock price. Further, we may need to increase our employee compensation levels in response to competition, labor market conditions, rising inflation or labor shortages, which would increase our operating expenses and reduce our margins. We may not be able to hire new employees quickly enough to meet our needs, including as a result of labor market shortages. New hires require training and take time before they achieve full productivity and may not become as productive as we expect. This may be more difficult given our shift to a flexible work from home model. If we fail to effectively manage our hiring needs or successfully integrate new hires, our efficiency and ability to meet forecasts, as well as our employee morale, productivity and retention, could suffer, which may harm our business, financial condition and results of operations.

We cannot guarantee that our share repurchase program will be utilized to the full value approved or that it will enhance long-term stockholder value.

Our board of directors has authorized management to repurchase shares of our Class A common stock at management’s discretion. Share repurchases may be made through a variety of methods, which may include open market purchases, privately negotiated transactions, block trades or accelerated share repurchase transactions or by any combination of such methods. Any such repurchases will be made from time to time subject to market and economic conditions, applicable legal requirements and other relevant factors. The manner, timing and amount of any share repurchases may fluctuate and will be determined by us based on a variety of factors, including the market price of our Class A common stock, our priorities for the use of cash to support our business operations and plans, general business and market conditions, tax laws, and alternative investment opportunities, all of which may be further impacted by macroeconomic conditions and factors, including rising interest rates, and inflation, global conflicts, and public health crises. Our share repurchase program authorization does not have an expiration date nor does it obligate us to acquire any specific number or dollar value of shares. Our share repurchase programs may be modified, suspended or terminated at any time, which may result in a decrease in the trading prices of our Class A common stock. Additionally, the Inflation Reduction Act of 2022 introduced a 1% excise tax on share repurchases, which increases the costs associated with repurchasing shares of our Class A common stock. Even if our share repurchase program is fully implemented, it may not enhance long-term stockholder value or may not prove to be the best use of our cash. Share repurchases could have an impact on our share trading prices, increase the volatility of the price of our Class A common stock, or reduce our available cash balance such that we will be required to seek financing to support our operations.

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Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities

Unregistered Sales of Equity Securities

There were no sales of unregistered equity securities during the three months ended June 30, 2024.

Issuer Purchases of Equity Securities

The table below provides information regarding our share repurchases during the three months ended June 30, 2024:


Period	Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs (in thousands)
April 1, 2024 - April 30, 2024	2,829,455	$	5.52	5,481,629	$	69,354
May 1, 2024 - May 31, 2024	—	$	—	5,481,629	$	69,354
June 1, 2024 - June 30, 2024	1,306,340	$	4.89	6,787,969	$	62,957
Total	4,135,795	$	5.32	6,787,969	$	62,957

Item 3. Defaults Upon Senior Securities.

None.

Item 4. Mine Safety Disclosures.

Not applicable.

Item 5. Other Information

Director and Officer 10b5-1 Trading Plans (10b5-1 Plans)

There were no written trading arrangements under Rule 10b5-1 that were adopted, terminated or modified by our directors or officers during the three months ended June 30, 2024.

There were no "non-Rule 10b5-1 trading arrangements," as defined in item 408(c) of Regulation S-K, adopted, terminated or modified by our directors or officers during the three months ended June 30, 2024.

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Item 6. Exhibits

The exhibits listed on the accompanying Exhibit Index are filed or incorporated by reference as part of this Quarterly Report on Form 10-Q.

Exhibit Index

Description of Exhibits

Incorporated by Reference

Exhibit
Number

Form

Exhibit Number

Date Filed

3.2

Amended and Restated Certificate of Incorporation.

S-1/A

3.2

August 28, 2018

3.4

Second Amended and Restated Bylaws.

8-K

3.1

December 21, 2022

3.5

Certificate of Amendment to Amended and Restated Certificate of Incorporation

8-K

3.1

June 12, 2024

4.1

Form of Class A Common Stock Certificate.

S-1/A

4.1

September 7, 2018

10.1#

Form of Performance Stock Unit Award Agreement

Filed herewith

10.2#

Amended and Restated Non-Employee Director Compensation Policy

Filed herewith

31.1

Certification of the Principal Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Filed herewith

31.2

Certification of the Principal Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Filed herewith

32.1*

Certification of the Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

Filed herewith

101.INS

Inline XBRL Instance Document

Filed herewith

101.SCH

Inline XBRL Taxonomy Extension Schema Document

Filed herewith

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

Filed herewith

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

Filed herewith

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

Filed herewith

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

Filed herewith

104

Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101)

Filed herewith

# Indicates compensatory plan

*The certifications furnished in Exhibit 32.1 hereto are deemed to accompany this Quarterly Report on Form 10-Q and will not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, except to the extent that the registrant specifically incorporates it by reference.

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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


	Eventbrite, Inc.

August 8, 2024	By:	/s/ Julia Hartz
		Julia Hartz
		Chief Executive Officer
		(Principal Executive Officer)

August 8, 2024	By:	/s/ Charles Baker
		Charles Baker
		Chief Operating and Financial Officer
		(Principal Financial Officer)

August 8, 2024	By:	/s/ Xiaojing Fan
		Xiaojing Fan
		Chief Accounting Officer
		(Principal Accounting Officer)

Exhibit 10.1

PERFORMANCE STOCK UNIT AWARD AGREEMENT
FOR COMPANY EMPLOYEES
UNDER THE EVENTBRITE, INC.
2018 STOCK OPTION AND INCENTIVE PLAN

Name of Grantee: %%FIRST_NAME%-% %%LAST_NAME%-%

Number of Restricted Units: %%TOTAL_SHARES_GRANTED%-%1

Grant Date: %%OPTION_DATE,’Month DD, YYYY’%-%

Pursuant to the Eventbrite, Inc. 2018 Stock Option and Incentive Plan as amended through the date hereof (the “Plan”) and this Performance Stock Unit Award Agreement (the “Agreement”), Eventbrite, Inc. (the “Company”) hereby grants an award of the number of Performance Stock Units listed above (the “Award,” “Performance Stock Units” or “PSUs”) to the Grantee named above. Each vested Performance Stock Unit represents the contingent right to receive, in accordance with this Agreement attached and the Vesting Schedule attached hereto as Exhibit A (together, the “Agreement”), up to two shares of Class A Common Stock, par value $0.00001 per share (the “Stock”) of the Company.

1.Restrictions on Transfer of Award. This Award may not be sold, transferred, pledged, assigned or otherwise encumbered or disposed of by the Grantee, and any shares of Stock issuable with respect to the Award may not be sold, transferred, pledged, assigned or otherwise encumbered or disposed of until (i) the Performance Stock Units have vested as provided in Paragraph 2 of this Agreement and (ii) shares of Stock have been issued to the Grantee in accordance with the terms of the Plan and this Agreement.

2.Vesting and Expiration of Performance Stock Units. The PSUs shall vest on December 31, 2026, in the event the Grantee does not incur a termination of service with the Company and its Subsidiaries prior to such date or except as otherwise set forth on Exhibit A (the “Vesting Date”). The number of shares of Stock to be issued in respect of the PSUs that vest shall be determined by the Administrator by multiplying the number of PSUs times the Average Achievement Factor (as defined in Exhibit A). For the avoidance of doubt, in the event the Average Achievement Factor equals zero, no shares of Stock will be issued in respect of the PSUs and all PSUs shall terminate for no consideration on the Determination Date (as defined in Exhibit A). Any PSUs that are unvested as of the date Grantee incurs a termination of service with the Company and its Subsidiaries (after giving effect to any accelerated vesting as set forth on Exhibit A) shall thereupon terminate for no consideration. The Administrator may at any time accelerate the vesting schedule set forth on Exhibit A. The maximum number of shares of Stock that may be issued in settlement of the PSUs is [____________]2.

1 This should the Total Target Number of PSUs.

2 To equal 2 times the Total Target Number of PSUs.

3.Termination of Service. The Performance Stock Units shall terminate as set forth in Exhibit A.

4.Issuance of Shares of Stock. As soon as practicable following the vesting of the Performance Stock Units pursuant to Exhibit A (but in no event later than two and one-half months after the end of the year in which the Vesting Date occurs), the Company shall issue to the Grantee the number of shares of Stock based on the aggregate number of Performance Stock Units that have vested pursuant to Exhibit A and the Grantee shall thereafter have all the rights of a stockholder of the Company with respect to such shares.

5.Incorporation of Plan. Notwithstanding anything herein to the contrary, this Agreement shall be subject to and governed by all the terms and conditions of the Plan, including the powers of the Administrator set forth in Section 2(b) of the Plan. Capitalized terms in this Agreement shall have the meaning specified in the Plan, unless a different meaning is specified herein.

6.Tax Withholding.

(a)The Grantee acknowledges that, regardless of any action taken by the Company or, if different, any Subsidiary employing or retaining the Grantee (the “Employer”), the ultimate liability for all income tax, social insurance, payroll tax, fringe benefits tax, payment on account or other tax related items related to the Grantee’s participation in the Plan and legally applicable to the Grantee (“Tax-Related Items”), is and remains the Grantee’s responsibility and may exceed the amount, if any, actually withheld by the Company or the Employer. The Grantee further acknowledges that the Company and/or the Employer (i) make no representations or undertakings regarding the treatment of any Tax-Related Items in connection with any aspect of the Performance Stock Units, including, but not limited to, the grant, vesting or settlement of the Performance Stock Units, the subsequent sale of shares of Stock acquired pursuant to such settlement and the receipt of any dividends and/or Dividend Equivalent Rights; and (ii) do not commit to and are under no obligation to structure the terms of the grant or any aspect of the Performance Stock Units to reduce or eliminate the Grantee’s liability for Tax-Related Items or achieve any particular tax result. Further, if the Grantee is subject to Tax-Related Items in more than one jurisdiction, the Grantee acknowledges that the Company and/or the Employer (or former employer, as applicable) may be required to withhold or account for Tax-Related Items in more than one jurisdiction.

(b)Prior to any relevant taxable or tax withholding event, as applicable, the Grantee agrees to make adequate arrangements satisfactory to the Company and/or the Employer to satisfy all Tax-Related Items. In this regard, the Grantee authorizes the Company and/or the Employer, or their respective agents, at their discretion, to satisfy any applicable withholding obligations with regard to all Tax-Related Items by one or a combination of the following: (i) withholding from the Grantee’s wages or other cash compensation paid to the Grantee by the Company and/or the Employer; (ii) withholding from proceeds of the sale of shares of Stock acquired upon settlement of the Performance Stock Units either through a voluntary sale or through a mandatory sale arranged by the Company (on the Grantee’s behalf pursuant to this

authorization); (iii) withholding from shares of Stock to be issued to the Grantee upon settlement of the Performance Stock Units, provided, however, that if the Grantee is a Section 16 officer of the Company under the Exchange Act, then the Company will withhold in shares of Stock upon the relevant taxable or tax withholding event, as applicable, unless the use of such withholding method is problematic under applicable tax or securities law or has materially adverse accounting consequences, in which case, the obligation for Tax-Related Items may be satisfied by one or a combination of methods (i) and (ii) above; or (iv) any other method of withholding determined by the Company and permitted by applicable law.

(c)Depending on the withholding method, the Company and/or the Employer may withhold or account for Tax-Related Items by considering applicable minimum statutory withholding amounts or other applicable withholding rates, including maximum applicable rates in the Grantee’s jurisdiction(s), in which case the Grantee may receive a refund of any over-withheld amount in cash and will have no entitlement to the equivalent amount in shares of Stock. If the obligation for Tax-Related Items is satisfied by withholding in shares of Stock, for tax purposes, the Grantee is deemed to have been issued the full number of shares of Stock subject to the vested Performance Stock Units, notwithstanding that a number of the shares of Stock are held back solely for the purpose of paying the Tax-Related Items.

(d)The Grantee agrees to pay to the Company or the Employer any amount of Tax-Related Items that the Company or the Employer may be required to withhold or account for as a result of the Grantee’s participation in the Plan that cannot be satisfied by the means previously described. The Company may refuse to issue or deliver the shares of Stock, or the proceeds of the sale of shares of Stock, if the Grantee fails to comply with his or her obligations in connection with the Tax-Related Items.

7.Section 409A of the Code. This Agreement shall be interpreted in such a manner that all provisions relating to the settlement of the Award are exempt from the requirements of Section 409A of the Code as “short-term deferrals” as described in Section 409A of the Code.

8.No Obligation to Continue Employment. The grant of the Performance Stock Units shall not be interpreted as forming or amending an employment contract with the Company or any Subsidiary (including the Employer), and shall not be construed as giving the Grantee the right to be retained in the employ of, or to continue providing services to, the Company or any Subsidiary (including the Employer). Neither the Plan nor this Agreement shall interfere in any way with the right of the Company or any Subsidiary to terminate the employment of the Grantee at any time.

9.Integration. This Agreement constitutes the entire agreement between the parties with respect to this Award and supersedes all prior agreements and discussions between the parties concerning such subject matter.

10.Notices. Notices hereunder shall be mailed or delivered to the Company at its principal place of business and shall be mailed or delivered to the Grantee at the address on file

with the Company or, in either case, at such other address as one party may subsequently furnish to the other party in writing.

11.Modifications and Waivers. No provision of this Agreement shall be modified, waived or discharged unless the modification, waiver or discharge is agreed to in writing and signed by the Grantee and by an authorized officer of the Company (other than the Grantee). No waiver by either party of any breach of, or of compliance with, any condition or provision of this Agreement by the other party shall be considered a waiver of any other condition or provision or of the same condition or provision at another time.

12.Choice of Law. This Agreement shall be governed by, and construed in accordance with, the laws of the State of Delaware, as such laws are applied to contracts entered into and performed in such State, without regard to such state’s conflict of laws provisions.

13.Venue. Unless the Grantee and the Company and/or the Employer have agreed otherwise in a separate written alternative dispute resolution agreement, for purposes of litigating any dispute that arises directly or indirectly from the relationship of the parties evidenced by the Performance Stock Units or this Agreement, the parties hereby submit to and consent to the exclusive jurisdiction of the State of California and agree that such litigation shall be conducted only in the courts of San Francisco County, California, or the federal courts for the United States for the Northern District of California, where this grant is made and/or to be performed, and no other courts.

14.Severability. The provisions of this Agreement are severable and if any one or more provisions are determined to be illegal or otherwise unenforceable, in whole or in part, the remaining provisions shall nevertheless be binding and enforceable.

15.Imposition of Other Requirements. The Company reserves the right to impose other requirements on the Performance Stock Units and the shares of Stock acquired upon settlement of the Performance Stock Units, to the extent the Company determines it is necessary or advisable for legal or administrative reasons, and to require the Grantee to accept any additional agreements or undertakings that may be necessary to accomplish the foregoing.

16.Electronic Delivery and Acceptance of Documents. The Grantee agrees to accept by email all documents relating to the Company, the Plan or these Performance Stock Units and all other documents that the Company is required to deliver to its security holders (including, without limitation, disclosures that may be required by the U.S. Securities and Exchange Commission). The Grantee also agrees that the Company may deliver these documents by posting them on a website maintained by the Company or by a third party under contract with the Company. The Grantee hereby consents to receive such documents by electronic delivery and agrees to participate in the Plan through the electronic acceptance procedure established and maintained by the Company or a third party designated by the Company. If the Company posts these documents on a website, it shall notify the Grantee by email of their availability. The Grantee acknowledges that he or she may incur costs in connection with electronic delivery, including the cost of accessing the internet and printing fees, and that an interruption of internet

access may interfere with his or her ability to access the documents. This consent shall remain in effect until the Performance Stock Units expire or until the Grantee gives the Company written notice that it should deliver paper documents.

17.Insider Trading Restrictions / Market Abuse Laws. By accepting the Performance Stock Units, the Grantee acknowledges that he or she is bound by all the terms and conditions of the Company’s insider trading policy as may be in effect from time to time. The Grantee further acknowledges that, depending on the Grantee’s or his or her broker’s country of residence or where the shares of Stock are listed, he or she may be subject to insider trading restrictions and/or market abuse laws which may affect the Grantee’s ability to accept, acquire, sell or otherwise dispose of shares of Stock, rights to shares of Stock (e.g., Performance Stock Units) or rights linked to the value of shares of Stock under the Plan during such times as the Grantee is considered to have “inside information” regarding the Company (as defined by the laws in the applicable jurisdictions). Local insider trading laws and regulations may prohibit the cancellation or amendment of orders the Grantee placed before the Grantee possessed inside information. Furthermore, the Grantee could be prohibited from (i) disclosing the inside information to any third party, which may include fellow employees and (ii) “tipping” third parties or causing them otherwise to buy or sell securities. Any restrictions under these laws or regulations are separate from and in addition to any restrictions that may be imposed under the Company’s insider trading policy as may be in effect from time to time. The Grantee acknowledges that it is the Grantee’s responsibility to comply with any applicable restrictions, and the Grantee should speak to his or her personal advisor on this matter.

The foregoing Agreement is hereby accepted and the terms and conditions thereof hereby agreed to by the undersigned. Electronic acceptance of this Agreement pursuant to the Company’s instructions to the Grantee (including through an online acceptance process) is acceptable.

Grantee: Eventbrite, Inc.

By:

%%FIRST_NAME%-% %%LAST_NAME%-% Title: Chief Financial Officer

%%OPTION_DATE,’Month DD, YYYY’%-%

Exhibit 10.2

Eventbrite, Inc.

Amended and Restated Non-Employee Director Compensation Policy

The purpose of this Amended and Restated Non-Employee Director Compensation Policy (as amended and restated, the “Policy”) of Eventbrite, Inc., a Delaware corporation (the “Company”), is to provide a total compensation package that enables the Company to attract and retain, on a long-term basis, high-caliber directors who are not employees or officers of the Company or its subsidiaries (“Outside Directors”). This Policy became effective as of June 8, 2023 (the “Effective Date”). In furtherance of the purpose stated above, all Outside Directors shall be paid compensation for services provided to the Company as set forth below:

I.Cash Retainers

(a)Annual Retainer for Board Membership: $35,000 for general availability and participation in meetings and conference calls of our Board of Directors. No additional compensation for attending individual Board meetings.

(b)Additional Annual Retainers for Committee Membership:

Audit Committee Chairperson: $25,000

Audit Committee member: $10,000

Compensation Committee Chairperson: $15,000

Compensation Committee member: $7,500

Nominating and Corporate Governance Committee Chairperson: $10,000

Nominating and Corporate Governance Committee member: $5,000

(c)Additional Retainer for Lead Director of the Board: $20,000 to acknowledge the additional responsibilities and time commitment of the Lead Director role.

(d)Cash Retainer Election. Outside Directors may elect to receive all or a portion of their cash compensation in the form of an equity award of unrestricted stock having a Value (as defined below) equal to the amount (or portion thereof) of such compensation. To make such an election, the Outside Director must notify the Board, specifying the percentage of his or her compensation that he or she wishes to receive in the form of fully-vested shares of Class A common stock.

II.Equity Retainers

All grants of equity retainer awards to Outside Directors pursuant to this Policy will be automatic and nondiscretionary and will be made in accordance with the following provisions:

(a)Value. For purposes of this Policy, “Value” means with respect to (i) any award of stock options the grant date fair value of the option (i.e., Black-Scholes Value) determined in accordance with the reasonable assumptions and methodologies employed by the Company for calculating the fair value of options under ASC 718; and (ii) any award of restricted stock and restricted stock units the product of (A) the closing market price on The New York Stock Exchange (NYSE) (or such other market on which the Company’s Class A common stock is then principally listed) of one share of the Company’s Class A common stock on the grant date, and (B) the aggregate number of shares pursuant to such award.

(b)Revisions. The Compensation Committee in its discretion may change and otherwise revise the terms of awards to be granted under this Policy, including, without limitation, the number of shares subject thereto, for awards of the same or different type granted on or after the date the Compensation Committee determines to make any such change or revision.

(c)Sale Event Acceleration. In the event of a Sale Event (as defined in the Company’s 2018 Stock Option and Incentive Plan (the “2018 Plan”)), the equity retainer awards granted to Outside Directors pursuant to this Policy shall become 100% vested and exercisable.

(d)Initial Grant. For each Outside Director joining the Board of Directors after the Effective Date, upon initial election to the Board of Directors, each new Outside Director will receive an initial, one-time equity grant, with a Value of $200,000, pro-rated based on the estimated number of calendar days to be served from the grant date until the anticipated date of the next Annual Meeting of Stockholders, of which 100% will be restricted stock units (the “Initial Grant”), that vests in full on the earlier of (i) the one-year anniversary of the grant date or (ii) the next Annual Meeting of Stockholders; provided, however, that all vesting ceases if the director resigns from our Board of Directors or otherwise ceases to serve as a director, unless the Board of Directors determines that the circumstances warrant continuation of vesting.

(e)Annual Grant. On the date of the Company’s Annual Meeting of Stockholders, each Outside Director who will continue as a member of the Board of Directors following such Annual Meeting of Stockholders will receive an equity grant on the date of such Annual Meeting (the “Annual Grant”) with a Value of $200,000 of which 100% will be restricted stock units, that vests in full on the earlier of (i) the one-year anniversary of the grant date or (ii) the next Annual Meeting of Stockholders; provided, however, that all vesting ceases if the director resigns from our Board of Directors or otherwise ceases to serve as a director, unless the Board of Directors determines that the circumstances warrant continuation of vesting.

(f)Outside Directors may elect to defer equity retainer awards pursuant to the terms and conditions of the Company’s Non-Employee Directors’ Deferred Compensation Program, the Plan, and this Policy.

III.Expenses

The Company will reimburse all reasonable out-of-pocket expenses incurred by Outside Directors in attending meetings of the Board of Directors or any Committee thereof.

IV.Maximum Annual Compensation

The aggregate amount of compensation, including both equity compensation and cash compensation, paid to any Outside Director in a calendar year period shall not exceed $750,000; provided, however that such amount shall be $1,000,000 for the calendar year in which the applicable Outside Director is initially elected or appointed to the Board (or such other limit as may be set forth in Section 3(b) of the 2018 Plan or any similar provision of a successor plan). For this purpose, the “amount” of equity compensation paid in a calendar year shall be determined based on the grant date fair value thereof, as determined in accordance with ASC 718 or its successor provision, but excluding the impact of estimated forfeitures related to service-based vesting conditions.

Date Amended and Restated Policy Last Approved: June 6, 2024

Exhibit 31.1

Certification of Principal Executive Officer Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a),

As Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Julia Hartz, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Eventbrite, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: August 8, 2024


/s/ Julia Hartz
Julia Hartz
Chief Executive Officer
(Principal Executive Officer)

Exhibit 31.2

Certification of Principal Financial Officer Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a),

As Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Charles Baker, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Eventbrite, Inc.;

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: August 8, 2024


/s/ Charles Baker
Charles Baker
Chief Operating and Financial Officer
(Principal Financial Officer)

Exhibit 32.1

Certifications of Chief Executive Officer and Chief Operating and Financial Officer

Pursuant to 18 U.S.C. Section 1350

As Adopted Pursuant to

Section 906 of the Sarbanes-Oxley Act of 2002

Pursuant to the requirement set forth in Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Section 1350 of Chapter 63 of Title 18 of the United States Code (18 U.S.C. §1350), Julia Hartz, Chief Executive Officer of Eventbrite, Inc. (the “Company”), and Charles Baker, Chief Operating and Financial Officer of the Company, each hereby certifies that, to the best of his or her knowledge:

1.The Company’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2024, to which this Certification is attached as Exhibit 32.1 (the “Periodic Report”), fully complies with the requirements of Section 13(a) or Section 15(d) of the Exchange Act; and

2. The information contained in the Periodic Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: August 8, 2024


/s/ Julia Hartz
Julia Hartz
Chief Executive Officer
(Principal Executive Officer)


/s/ Charles Baker
Charles Baker
Chief Operating and Financial Officer
(Principal Financial Officer)

Cover Page - shares	6 Months Ended
Cover Page - shares	Jun. 30, 2024	Aug. 01, 2024
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2024
Document Transition Report	false
Entity File Number	001-38658
Entity Registrant Name	EVENTBRITE, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	14-1888467
Entity Address, Address Line One	95 Third Street,
Entity Address, Address Line Two	2nd Floor
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94103
City Area Code	415
Local Phone Number	692-7779
Title of 12(b) Security	Class A common stock, $0.00001 par value
Trading Symbol	EB
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Document Fiscal Period Focus	Q2
Amendment Flag	false
Document Fiscal Year Focus	2024
Current Fiscal Year End Date	--12-31
Entity Central Index Key	0001475115
Class A Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		80,452,711
Class B Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		15,648,429

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Current assets
Cash and cash equivalents	$ 575,499	$ 489,200
Funds receivable	28,869	48,773
Short-term investments, at amortized cost	56,698	153,746
Accounts receivable, net	4,856	2,814
Creator signing fees, net	3,601	634
Creator advances, net	6,852	2,804
Prepaid expenses and other current assets	12,147	13,880
Total current assets	688,522	711,851
Creator signing fees, net noncurrent	1,553	1,303
Property and equipment, net	12,643	9,384
Operating lease right-of-use assets	1,000	177
Goodwill	174,388	174,388
Acquired intangible assets, net	9,132	13,314
Other assets	7,282	2,913
Total assets	894,520	913,330
Current liabilities
Accounts payable, creators	314,718	303,436
Accounts payable, trade	1,467	1,821
Chargebacks and refunds reserve	8,213	8,088
Accrued compensation and benefits	8,534	17,522
Accrued taxes	5,712	8,796
Operating lease liabilities	1,973	1,523
Other accrued liabilities	13,062	16,425
Total current liabilities	353,679	357,611
Accrued taxes, noncurrent	4,532	4,526
Operating lease liabilities, noncurrent	1,423	1,768
Long-term debt	358,725	357,668
Total liabilities	718,359	721,573
Commitments and contingencies (Note 16)
Stockholders’ equity
Preferred stock, $0.00001 par value; 100,000,000 shares authorized, no shares issued or outstanding as of June 30, 2024 and December 31, 2023	0	0
Common stock, $0.00001 par value; 1,100,000,000 shares authorized; 96,430,627 shares issued and outstanding as of June 30, 2024; 101,276,416 shares issued and outstanding as of December 31, 2023	1	1
Additional paid-in capital	1,032,205	1,007,190
Treasury stock, at cost; 6,787,969 shares of common stock as of June 30, 2024 and no shares as of December 31, 2023	(37,184)	0
Accumulated deficit	(818,861)	(815,434)
Total stockholders’ equity	176,161	191,757
Total liabilities and stockholders’ equity	$ 894,520	$ 913,330

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Jun. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Preferred stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Preferred stock, shares authorized (in shares)	100,000,000	100,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Common stock, shares authorized (in shares)	1,100,000,000	1,100,000,000
Common stock, shares issued (in shares)	96,430,627	101,276,416
Common stock, shares outstanding (in shares)	96,430,627	101,276,416
Treasury stock, common shares (in shares)	6,787,969	0

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Income Statement [Abstract]
Net revenue	$ 84,551	$ 78,912	$ 170,803	$ 156,826
Cost of net revenue	24,611	24,603	49,643	50,998
Gross profit	59,940	54,309	121,160	105,828
Operating expenses
Product development	26,057	23,486	52,741	50,050
Sales, marketing and support	24,521	15,679	45,390	32,739
General and administrative	15,816	21,826	37,053	43,544
Total operating expenses	66,394	60,991	135,184	126,333
Loss from operations	(6,454)	(6,682)	(14,024)	(20,505)
Interest income	7,382	6,926	14,789	12,379
Interest expense	(2,806)	(2,786)	(5,606)	(5,538)
Other income (expense), net	3,725	80	2,472	(873)
Income (loss) before income taxes	1,847	(2,462)	(2,369)	(14,537)
Income tax provision	784	459	1,058	1,070
Net income (loss)	$ 1,063	$ (2,921)	$ (3,427)	$ (15,607)
Net income (loss) per share
Net income (loss) per share, basic (in dollars per share)	$ 0.01	$ (0.03)	$ (0.04)	$ (0.16)
Net income (loss) per share, diluted (in dollars per share)	$ 0.01	$ (0.03)	$ (0.04)	$ (0.16)
Weighted-average number of shares outstanding used to compute net income (loss) per share
Weighted-average number of shares outstanding used to compute net income (loss) per share, basic (in shares)	96,142	99,995	95,557	99,748
Weighted-average number of shares outstanding used to compute net income (loss) per share, diluted (in shares)	96,290	99,995	95,557	99,748

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock Common Stock-Class A	Common Stock Common Stock-Class B	Treasury Stock	Additional Paid-In Capital	Accumulated Deficit
Beginning balance (in shares) at Dec. 31, 2022		81,529,265	17,640,167
Beginning balance at Dec. 31, 2022	$ 166,555	$ 1		$ 0	$ 955,509	$ (788,955)
Beginning balance, treasury stock (in shares) at Dec. 31, 2022				0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		77,378
Issuance of common stock upon exercise of stock options	463				463
Issuance of restricted stock awards (in shares)		10,375
Issuance of common stock for settlement of RSUs (in shares)		551,060
Shares withheld related to net share settlement (in shares)		(193,445)
Shares withheld related to net share settlement	(1,822)				(1,822)
Stock-based compensation	12,365				12,365
Net income (loss)	(12,686)					(12,686)
Ending balance (in shares) at Mar. 31, 2023		81,974,633	17,640,167
Ending Balance at Mar. 31, 2023	164,875	$ 1		$ 0	966,515	(801,641)
Ending balance, treasury stock (in shares) at Mar. 31, 2023				0
Beginning balance (in shares) at Dec. 31, 2022		81,529,265	17,640,167
Beginning balance at Dec. 31, 2022	166,555	$ 1		$ 0	955,509	(788,955)
Beginning balance, treasury stock (in shares) at Dec. 31, 2022				0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(15,607)
Ending balance (in shares) at Jun. 30, 2023		82,525,053	17,640,167
Ending Balance at Jun. 30, 2023	176,414	$ 1		$ 0	980,975	(804,562)
Ending balance, treasury stock (in shares) at Jun. 30, 2023				0
Beginning balance (in shares) at Mar. 31, 2023		81,974,633	17,640,167
Beginning balance at Mar. 31, 2023	164,875	$ 1		$ 0	966,515	(801,641)
Beginning balance, treasury stock (in shares) at Mar. 31, 2023				0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		46,035
Issuance of common stock upon exercise of stock options	285				285
Issuance of restricted stock awards (in shares)		1,964
Issuance of common stock for settlement of RSUs (in shares)		609,839
Shares withheld related to net share settlement (in shares)		(199,245)
Shares withheld related to net share settlement	(1,379)				(1,379)
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase (in shares)		91,827
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	567				567
Stock-based compensation	14,987				14,987
Net income (loss)	(2,921)					(2,921)
Ending balance (in shares) at Jun. 30, 2023		82,525,053	17,640,167
Ending Balance at Jun. 30, 2023	$ 176,414	$ 1		$ 0	980,975	(804,562)
Ending balance, treasury stock (in shares) at Jun. 30, 2023				0
Beginning balance (in shares) at Dec. 31, 2023	101,276,416	85,614,983	15,661,433
Beginning balance at Dec. 31, 2023	$ 191,757	$ 1		$ 0	1,007,190	(815,434)
Beginning balance, treasury stock (in shares) at Dec. 31, 2023	0			0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of restricted stock awards (in shares)		9,665
Issuance of common stock for settlement of RSUs (in shares)		887,751
Shares withheld related to net share settlement (in shares)		(305,537)
Shares withheld related to net share settlement	$ (2,612)				(2,612)
Repurchase of common stock (in shares)		2,652,174		2,652,174
Repurchase of common stock	(15,055)			$ (15,055)
Stock-based compensation	14,523				14,523
Net income (loss)	(4,490)					(4,490)
Ending balance (in shares) at Mar. 31, 2024		83,554,688	15,661,433
Ending Balance at Mar. 31, 2024	$ 184,123	$ 1		$ (15,055)	1,019,101	(819,924)
Ending balance, treasury stock (in shares) at Mar. 31, 2024				2,652,174
Beginning balance (in shares) at Dec. 31, 2023	101,276,416	85,614,983	15,661,433
Beginning balance at Dec. 31, 2023	$ 191,757	$ 1		$ 0	1,007,190	(815,434)
Beginning balance, treasury stock (in shares) at Dec. 31, 2023	0			0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Repurchase of common stock (in shares)	6,787,969
Repurchase of common stock	$ (37,200)
Net income (loss)	$ (3,427)
Ending balance (in shares) at Jun. 30, 2024	96,430,627	80,769,194	15,661,433
Ending Balance at Jun. 30, 2024	$ 176,161	$ 1		$ (37,184)	1,032,205	(818,861)
Ending balance, treasury stock (in shares) at Jun. 30, 2024	6,787,969			6,787,969
Beginning balance (in shares) at Mar. 31, 2024		83,554,688	15,661,433
Beginning balance at Mar. 31, 2024	$ 184,123	$ 1		$ (15,055)	1,019,101	(819,924)
Beginning balance, treasury stock (in shares) at Mar. 31, 2024				2,652,174
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of restricted stock awards (in shares)		11,754
Issuance of common stock for settlement of RSUs (in shares)		1,836,278
Shares withheld related to net share settlement (in shares)		(604,997)
Shares withheld related to net share settlement	(3,164)				(3,164)
Repurchase of common stock (in shares)		4,135,795		4,135,795
Repurchase of common stock	(22,129)			$ (22,129)
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase (in shares)		107,266
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	454				454
Stock-based compensation	15,814				15,814
Net income (loss)	$ 1,063					1,063
Ending balance (in shares) at Jun. 30, 2024	96,430,627	80,769,194	15,661,433
Ending Balance at Jun. 30, 2024	$ 176,161	$ 1		$ (37,184)	$ 1,032,205	$ (818,861)
Ending balance, treasury stock (in shares) at Jun. 30, 2024	6,787,969			6,787,969

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Cash flows from operating activities
Net loss	$ (3,427)	$ (15,607)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	7,242	6,709
Stock-based compensation expense	29,239	26,693
Amortization of debt discount and issuance costs	1,057	1,010
Unrealized gain on foreign currency exchange	(1,326)	(1,674)
Accretion on short-term investments	(2,769)	(3,585)
Non-cash operating lease expenses	273	5,002
Amortization of creator signing fees	401	468
Changes related to creator advances, creator signing fees, and allowance for credit losses	(2,920)	(1,496)
Provision for chargebacks and refunds	14,559	5,755
Gain on litigation settlement	(3,927)	0
Other	623	908
Changes in operating assets and liabilities
Accounts receivable	(2,866)	(763)
Funds receivable	20,155	24,136
Creator signing fees and creator advances	(3,922)	655
Prepaid expenses and other assets	1,291	1,061
Accounts payable, creators	9,712	15,789
Accounts payable	(366)	(487)
Chargebacks and refunds reserve	(14,415)	(8,350)
Accrued compensation and benefits	(8,988)	985
Accrued taxes	(3,840)	(8,596)
Operating lease liabilities	(991)	(1,933)
Other accrued liabilities	(4,003)	1,480
Net cash provided by operating activities	30,792	48,160
Cash flows from investing activities
Purchases of short-term investments	(112,185)	(150,565)
Maturities of short-term investments	212,002	85,500
Purchases of property and equipment	(403)	(521)
Capitalized internal-use software development costs	(4,818)	(3,161)
Net cash provided by (used in) investing activities	94,596	(68,747)
Cash flows from financing activities
Repurchase of common stock	(36,508)	0
Proceeds from exercise of stock options	0	748
Taxes paid related to net share settlement of equity awards	(5,776)	(3,201)
Proceeds from issuance of common stock under ESPP	454	567
Principal payments on finance lease obligations	0	(1)
Net cash used in financing activities	(41,830)	(1,887)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	2,741	2,787
Net increase in cash, cash equivalents and restricted cash	86,299	(19,687)
Cash, cash equivalents and restricted cash
Beginning of period	489,200	540,174
End of period	575,499	520,487
Supplemental cash flow data
Interest paid	4,548	4,549
Income taxes paid, net of refunds	994	323
Non-cash investing and financing activities
Operating lease right-of-use assets obtained in exchange for operating lease liabilities	1,011	0
Reduction of right-of-use assets due to modification or exit	0	3,917
Other accrued liability recorded for common stock repurchases	$ 536	$ 0

Overview and Basis of Presentation	6 Months Ended
Overview and Basis of Presentation	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Overview and Basis of Presentation	Overview and Basis of Presentation Description of Business Eventbrite, Inc. (Eventbrite or the Company) operates a two-sided marketplace that connects millions of creators and consumers every month to share their passions, artistry and causes through live experiences. Creators use the Company's highly-scalable self-service ticketing and marketing tools to plan, promote and sell tickets to their events and event seekers use the Company's website and mobile application to discover and purchase tickets to experiences they love. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and the applicable rules and regulations of the Securities and Exchange Commission (SEC) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. The accompanying unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments of a normal and recurring nature considered necessary to state fairly the Company's consolidated financial position, results of operations and cash flows for the interim periods. The condensed consolidated balance sheet at December 31, 2023 has been derived from audited consolidated financial statements as of that date. All intercompany transactions and balances have been eliminated. The interim results for the three and six months ended June 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or for any other future annual or interim period. The information included in this Quarterly Report on Form 10-Q should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations," "Quantitative and Qualitative Disclosures About Market Risk" and the Consolidated Financial Statements and notes thereto included in Items 7, 7A and 8, respectively, in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 (2023 Form 10-K). Reclassifications Certain reclassifications may have been made to the Company's prior year’s condensed consolidated financial statements to conform to the Company's current year presentation. These reclassifications had no effect on the Company's previously reported loss before income taxes. Significant Accounting Policies There have been no changes to the Company's significant accounting policies described in the 2023 Form 10-K that have had a material impact on the Company's unaudited condensed consolidated financial statements and related notes. Use of Estimates In order to conform with U.S. GAAP, the Company is required to make certain estimates, judgments and assumptions when preparing its condensed consolidated financial statements. These estimates, judgments and assumptions affect the reported assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expenses during the reported periods. These estimates include, but are not limited to, the recoverability of creator signing fees and creator advances, chargebacks and refunds reserve, certain assumptions used in the valuation of equity awards, assumptions used in determining the fair value of business combinations, the allowance for credit losses, and indirect tax reserves. The Company evaluates these estimates on an ongoing basis. Actual results could differ from those estimates and such differences could be material to the Company’s condensed consolidated financial statements. Comprehensive Income (Loss) For all periods presented, comprehensive income (loss) equaled net income (loss). Therefore, the condensed consolidated statements of comprehensive income (loss) have been omitted from the unaudited condensed consolidated financial statements. Segment Information The Company’s Chief Executive Officer (CEO) is the chief operating decision maker. The Company's CEO reviews discrete financial information presented on a consolidated basis for purposes of allocating resources and evaluating the Company’s financial performance. Accordingly, the Company has determined that it operates as a single operating segment and has one reportable segment.

Revenue Recognition

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Ticketing Revenue

Advertising Revenue

Organizer Fee Revenue

Creator Signing Fees, Net


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	1,933	$	1,948	$	1,937	$	1,748
Creator signing fees paid	630		30		851		30
Amortization of creator signing fees	(207)		(258)		(401)		(468)
Write-offs and other adjustments	2,798		849		2,767		1,259
Balance, end of period	$	5,154	$	2,569	$	5,154	$	2,569

Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Creator signing fees, net	$	3,601	$	634	$	989
Creator signing fees, net noncurrent	1,553		1,303		1,580
Total creator signing fees	$	5,154	$	1,937	$	2,569

Cash, Cash Equivalents and Restricted Cash

6 Months Ended

Jun. 30, 2024

Cash and Cash Equivalents [Abstract]

Cash, Cash Equivalents and Restricted Cash


	June 30, 2024		December 31, 2023		June 30, 2023
Cash and cash equivalents	$	575,499	$	489,200	$	519,598
Restricted cash	—		—		889
Total cash, cash equivalents and restricted cash	$	575,499	$	489,200	$	520,487

Short-term Investments

6 Months Ended

Jun. 30, 2024

Investments, Debt and Equity Securities [Abstract]

Short-term Investments

The following tables summarize the Company's financial instruments that were measured at fair value on a non-recurring basis (in thousands):


		June 30, 2024
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	125,697	$	—	$	—	$	125,697
US Treasury securities	Cash equivalents	28,315		—		(1)		$	28,314
US Treasury securities	Short-term investments	56,698		—		(3)		56,695
		$	210,710	$	—	$	(4)	$	210,706


		December 31, 2023
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	51,487	$	—	$	—	$	51,487

US Treasury securities	Short-term investments	153,746		17		(12)		153,751
		$	205,233	$	17	$	(12)	$	205,238

Funds Receivable	6 Months Ended
Funds Receivable	Jun. 30, 2024
Receivables [Abstract]
Funds Receivable	Funds ReceivableFunds receivable represents cash-in-transit from third-party payment processors that is received by the Company within approximately five business days from the date of the underlying ticketing transaction. For periods ending on a weekend or a bank holiday, the funds receivable balance will typically be higher than for periods ending on a weekday, as the Company settles payment processing activity on business days. The funds receivable balance includes the face value of tickets sold on behalf of creators and their share of service charges, which amounts are to be remitted to the creators. Such amounts were $26.2 million and $44.2 million as of June 30, 2024 and December 31, 2023, respectively.

Accounts Receivable, Net

6 Months Ended

Jun. 30, 2024

Receivables [Abstract]

Accounts Receivable, Net


	June 30, 2024		December 31, 2023
Accounts receivable, customers	$	6,018	$	3,524
Allowance for credit losses	(1,162)		(710)
Accounts receivable, net	$	4,856	$	2,814

Creator Signing Fees, Net

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Creator Signing Fees, Net

Revenue Recognition

Ticketing Revenue

Advertising Revenue

Organizer Fee Revenue

Creator Signing Fees, Net


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	1,933	$	1,948	$	1,937	$	1,748
Creator signing fees paid	630		30		851		30
Amortization of creator signing fees	(207)		(258)		(401)		(468)
Write-offs and other adjustments	2,798		849		2,767		1,259
Balance, end of period	$	5,154	$	2,569	$	5,154	$	2,569

Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Creator signing fees, net	$	3,601	$	634	$	989
Creator signing fees, net noncurrent	1,553		1,303		1,580
Total creator signing fees	$	5,154	$	1,937	$	2,569

Creator Advances, Net

6 Months Ended

Jun. 30, 2024

Receivables [Abstract]

Creator Advances, Net

The following table summarizes the activity in creator advances for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	5,626	$	584	$	2,804	$	721
Creator advances paid	687		100		3,674		100
Creator advances recouped	(432)		(115)		(605)		(418)
Write-offs and other adjustments	971		126		979		292
Balance, end of period	$	6,852	$	695	$	6,852	$	695

Accounts Payable, Creators	6 Months Ended
Accounts Payable, Creators	Jun. 30, 2024
Payables and Accruals [Abstract]
Accounts Payable, Creators	Accounts Payable, Creators Accounts payable, creators consists of unremitted ticket sale proceeds, net of Eventbrite service fees and applicable taxes. Amounts are remitted to creators within five business days subsequent to the completion of the related event. Creators may apply to receive a portion of these proceeds prior to completion of their events. For qualified creators, the Company passes ticket sales proceeds to the creator prior to the event, subject to certain limitations. Internally, the Company refers to these payments as advance payouts. When an advance payout is made, the Company reduces its cash and cash equivalents with a corresponding decrease to its accounts payable, creators. As of June 30, 2024 and December 31, 2023, advance payouts outstanding was $152.3 million and $115.3 million, respectively.

Chargebacks and Refunds Reserve	6 Months Ended
Chargebacks and Refunds Reserve	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Chargebacks and Refunds Reserve	Chargebacks and Refunds Reserve The terms of the Company's standard merchant agreement obligate creators to reimburse attendees who are entitled to refunds. The Company records estimates for refunds and chargebacks of its fees as contra-revenue. When the Company provides advance payouts, it assumes risk that the event may be canceled, fraudulent or materially not as described, resulting in significant chargebacks and refund requests. See Note 9, “Accounts Payable, Creators.” If the creator is insolvent, has spent the proceeds of the ticket sales for event-related costs, has canceled the event, or has engaged in fraudulent activity, the Company may not be able to recover its losses from these events, and such unrecoverable amounts could equal the value of the transaction or transactions settled to the creator prior to the event that is disputed, plus any associated chargeback fees not assumed by the creator. The Company records reserves for estimated advance payout losses as an operating expense classified within sales, marketing and support. Reserves are recorded based on the Company's assessment of various factors, including the amounts paid and outstanding to creators in conjunction with the advance payout program, macroeconomic conditions, and actual chargeback and refund activity trends. The chargebacks and refunds reserve was $8.2 million and $8.1 million, which primarily includes reserve balances for estimated advance payout losses of $6.0 million and $6.0 million, as of June 30, 2024 and December 31, 2023, respectively. The Company will adjust reserves in the future to reflect best estimates of future outcomes. The Company cannot predict the outcome of or estimate the possible recovery or range of recovery from these matters. It is possible that the reserve amount will not be sufficient and the Company's actual losses could be materially different from its current estimates.

Property and Equipment, Net

6 Months Ended

Jun. 30, 2024

Property, Plant and Equipment [Abstract]

Property and Equipment, Net

Property and equipment, net consisted of the following as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023
Capitalized internal-use software development costs	$	68,531	$	62,615
Furniture and fixtures	179		179
Computers and computer equipment	3,996		3,617
Leasehold improvements	924		924

Property and equipment	73,630		67,335
Less: Accumulated depreciation and amortization	(60,987)		(57,951)
Property and equipment, net	$	12,643	$	9,384

The Company recorded the following amounts related to depreciation of fixed assets and capitalized internal-use software development costs during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Depreciation expense	$	189	$	257	$	395	$	721
Amortization of capitalized internal-use software development costs	1,369		801		2,665		1,623

Leases

6 Months Ended

Jun. 30, 2024

Leases [Abstract]

Leases

Operating Leases

The components of operating lease costs were as follows (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Operating lease costs	$	140	$	3,127	$	273	$	5,002
Sublease income	—		(52)		—		(104)
Total operating lease costs, net	$	140	$	3,075	$	273	$	4,898

As of June 30, 2024, the Company's operating leases had a weighted-average remaining lease term of 1.8 years and a weighted-average discount rate of 4.6%.

As of June 30, 2024, maturities of operating lease liabilities were as follows (in thousands):


	Operating Leases
The remainder of 2024	$	1,036
2025	2,117
2026	372

Total future operating lease payments	3,525

Less: Imputed interest	(129)
Total operating lease liabilities	$	3,396

Operating lease liabilities, current	$	1,973
Operating lease liabilities, noncurrent	1,423
Total operating lease liabilities	$	3,396

Goodwill and Acquired Intangible Assets, Net

6 Months Ended

Jun. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Acquired Intangible Assets, Net

Acquired intangible assets consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Developed technology	$	22,396	$	(22,091)	$	305	$	22,396	$	(21,679)	$	717
Customer relationships	74,884		(66,057)		8,827		74,884		(62,287)		12,597
Tradenames	1,350		(1,350)		—		1,350		(1,350)		—
Acquired intangible assets, net	$	98,630	$	(89,498)	$	9,132	$	98,630	$	(85,316)	$	13,314

The following table set forth the amortization expense recorded related to acquired intangible assets during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	206	$	206	$	411	$	409
Sales, marketing and support	1,885		1,929		3,771		3,956

Total amortization of acquired intangible assets	$	2,091	$	2,135	$	4,182	$	4,365

As of June 30, 2024, the total expected future amortization expense of acquired intangible assets by year is as follows (in thousands):


The remainder of 2024	$	4,118
2025	5,014

Total expected future amortization expense	$	9,132

Fair Value Measurement	6 Months Ended
Fair Value Measurement	Jun. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurement	Fair Value Measurement The Company measures its financial assets and liabilities at fair value at each reporting date using a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: Level 1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2 – Other inputs that are directly or indirectly observable in the marketplace. Level 3 – Unobservable inputs that are supported by little or no market activity. The Company’s cash equivalents, funds receivable, accounts receivable, accounts payable and other current liabilities approximate their fair value. All of the Company's financial assets and liabilities are Level 1, except for debt. See Note 15, “Debt,” for details regarding the fair value of the Company's Convertible Notes.

Debt

6 Months Ended

Jun. 30, 2024

Debt Disclosure [Abstract]

Debt

As of June 30, 2024 and December 31, 2023, long-term debt consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	2026 Notes		2025 Notes		Total		2026 Notes		2025 Notes		Total
Outstanding principal balance	$	212,750	$	150,000	$	362,750	$	212,750	$	150,000	$	362,750
Less: Debt issuance costs	(2,347)		(1,678)		(4,025)		(2,864)		(2,218)		(5,082)
Carrying amount, long-term debt	$	210,403	$	148,322	$	358,725	$	209,886	$	147,782	$	357,668

The following tables set forth the total interest expense recognized related to the term loans and the Convertible Notes for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cash interest expense	$	2,274	$	2,274	$	4,548	$	4,527


Amortization of debt issuance costs	531		512		1,057		1,010
Total interest expense	$	2,805	$	2,786	$	5,605	$	5,537

The following table summarizes the Company's contractual obligation to settle commitments related to the Convertible Notes as of June 30, 2024 (in thousands):


	Payments due by Year
	Total		2024		2025		2026
2026 Notes	$	212,750	$	—	$	—	$	212,750
Interest obligations on 2026 Notes (1)	3,990		798		1,596		1,596
2025 Notes	150,000		—		150,000		—
Interest obligations on 2025 Notes (1)	11,250		3,750		7,500		—

(1) The 2026 Notes and 2025 Notes bear interest at a fixed rate of 0.750% and 5.000% per year, respectively.

Commitments and Contingencies	6 Months Ended
Commitments and Contingencies	Jun. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies The Company's principal commitments consist of obligations under the Convertible Notes (including principal and coupon interest); and operating leases for office space, as well as non-cancellable purchase commitments. See Note 15, "Debt" for contractual obligations to settle commitments relating to the Convertible Notes and Note 12, "Leases" for operating leases for office space. Other than as described in Note 12 and Note 15, there were no material changes to the Company's contractual obligations from those disclosed in the 2023 Form 10-K. Litigation and Loss Contingencies In addition to the litigation discussed below, from time to time, the Company may become a party to litigation and subject to claims incident to the ordinary course of business, including intellectual property claims, labor and employment claims, breach of contract claims, tax and other matters. Future litigation may be necessary to defend the Company or its creators. The results of any current or future litigation cannot be predicted with certainty, and regardless of the outcome, litigation can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors. The Company accrues estimates for resolution of legal and other contingencies when losses are probable and reasonably estimable. The Company's assessment of losses is re-evaluated each accounting period and is based on all available information, including impact of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to each case. Nevertheless, it is possible that additional future legal costs including settlements, judgments, legal fees and other related defense costs could have a material adverse effect on the Company’s business, consolidated financial position, results of operations or liquidity. The matter discussed below summarizes the Company’s current significant ongoing pending litigation. Commercial Contract Litigation On June 18, 2020, the Company filed a Complaint in the United States District Court for the Northern District of California against M.R.G. Concerts Ltd. (MRG) and Matthew Gibbons (Gibbons), asserting claims for breach of contract, breach of the implied covenant of good faith and fair dealing, declaratory judgment, unfair competition and common counts under California law, arising out of MRG and Gibbons' termination of certain contracts with the Company and their refusal to make various payments to the Company required by those contracts. MRG asserted counterclaims against the Company for breach of one of the contracts in issue, as well as for breach of the implied covenant of good faith and fair dealing, unfair competition and declaratory judgment. A jury trial commenced on May 16, 2022. On May 23, 2022, the jury issued a verdict in Eventbrite’s favor and awarded the Company $11.0 million in damages. Defendants filed a motion seeking to reduce the verdict or hold a new trial, and the Company filed a motion for pre-judgment and post-judgment interest as well as to recover its attorneys’ fees and costs of suit per the parties’ contracts. On November 1, 2022, the District Court denied defendants' motion, granted the Company’s motion, and entered an Amended Final Judgment in the Company’s favor in the amount of $14.9 million. MRG appealed in April 2023. On December 26, 2023, the Ninth Circuit Court of Appeals found in MRG’s favor, vacating the judgment as to damages, reversing the District Court’s decision denying remittitur, and remanding the case back to the District Court to enter an amended final judgment reducing damages by $6.3 million and accompanying prejudgment interest. On April 16, 2024, the District Court entered the Amended Final Judgment in favor of Eventbrite in the amount of approximately $7.6 million, with additional interest accruing per day. On June 28, 2024, MRG and Eventbrite executed an agreement for MRG to pay Eventbrite the settlement amount of $8.3 million. The Company determined that the gain was realizable and recognized a loss recovery of $4.4 million as a credit to general and administrative expenses and a gain of $3.9 million to other income in relation to this verdict as of June 30, 2024. Tax Matters The Company is currently under audit in certain jurisdictions with regard to indirect tax matters. The Company establishes reserves for indirect tax matters when it determines that the likelihood of a loss is probable and the loss is reasonably estimable. Accordingly, the Company has established a reserve for the potential settlement of issues related to sales and other indirect taxes in the amount of $0.8 million and $1.1 million as of June 30, 2024 and December 31, 2023, respectively. These amounts, which represent management’s best estimates of its potential liability, include potential interest and penalties of $0.2 million and $0.2 million as of June 30, 2024 and December 31, 2023, respectively. The Company does not believe that any ultimate liability resulting from any of these matters will have a material adverse effect on its business, consolidated financial position, results of operations or liquidity. However, the outcome of these matters is inherently uncertain. Therefore, if one or more of these matters were resolved against the Company for amounts in excess of management’s expectations, the Company’s financial statements, including in a particular reporting period in which any such outcome becomes probable and estimable, could be materially adversely affected. Indemnification In the ordinary course of business, the Company enters into contractual arrangements under which the Company agrees to provide indemnification of varying scope and terms to business partners and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, intellectual property infringement claims made by third parties, and other liabilities relating to or arising from the Company’s online ticketing platform or the Company’s acts or omissions. In these circumstances, payment may be conditional on the other party making a claim pursuant to the procedures specified in the particular contract. Further, the Company’s obligations under these agreements may be limited in terms of time and/or amount, and in some instances, the Company may have recourse against third parties for certain payments. In addition, the Company has indemnification agreements with its directors and executive officers that require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors or officers. The terms of such obligations vary.

Stockholders' Equity

6 Months Ended

Jun. 30, 2024

Equity [Abstract]

Stockholders' Equity

Common Stock Repurchase

Equity Incentive Plans

Stock options granted typically vest over a four-year period from the date of grant. Options awarded under the Plans are exercisable for up to ten years.

Stock Option Activity

Stock option activity for the six months ended June 30, 2024 is presented below:


	Outstanding options	Weighted average exercise price		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,318,335	$	12.06	5.4	$	2,845


Canceled	(679,660)	10.73
Balance as of June 30, 2024	11,638,675	12.14		5.0	15
Vested and exercisable as of June 30, 2024	10,420,075	12.19		4.6	15
Vested and expected to vest as of June 30, 2024	11,577,687	$	12.15	4.9	$	15

Stock Award Activity

Stock award activity, which includes RSUs, PSUs and restricted stock awards (RSAs), for the six months ended June 30, 2024 is presented below:


	Outstanding RSUs, RSAs and PSUs	Weighted-average grant date fair value per share		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,478,798	$	9.40	1.2	$	104,315
Awarded	7,115,594	5.38
Released	(2,745,448)	9.69
Canceled	(901,888)	9.33
Balance as of June 30, 2024	15,947,056	7.57		1.2	77,184
Vested and expected to vest as of June 30, 2024	14,735,803	$	7.58	1.2	$	71,321

As of June 30, 2024, the total unrecognized stock-based compensation expense related to stock awards, was $83.2 million, which will be recognized over a weighted-average period of 1.8 years.

Stock-based Compensation Expense


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	128	$	226	$	279	$	423
Product development	7,060		5,184		13,034		9,508
Sales, marketing and support	1,850		2,792		4,284		5,020
General and administrative	6,238		6,397		11,641		11,742
Total	$	15,276	$	14,599	$	29,238	$	26,693

Earnings Per Share

6 Months Ended

Jun. 30, 2024

Earnings Per Share [Abstract]

Earnings Per Share

The following table sets forth the computation of basic and diluted net income (loss) per share (in thousands, except per share data):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
Net income (loss)	$	1,063	$	(2,921)		$	(3,427)	$	(15,607)
Weighted-average shares used in computing earnings per share, basic	96,142		99,995			95,557		99,748
Weighted-average shares used in computing earnings per share, diluted	96,290		99,995			95,557		99,748
Net income (loss) per share, basic and diluted	$	0.01	$	(0.03)		$	(0.04)	$	(0.16)


	June 30, 2024	June 30, 2023
Shares related to Convertible Notes	19,538	19,538
Stock options to purchase common stock	11,639	12,675
Restricted stock units	15,557	13,566
ESPP	182	136
Total shares of potentially dilutive securities	46,916	45,915

Income Taxes	6 Months Ended
Income Taxes	Jun. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company recorded an income tax expense of $0.8 million and $1.1 million for the three and six months ended June 30, 2024, respectively, compared to $0.5 million and $1.1 million for the three and six months ended June 30, 2023, respectively. The increase was primarily attributable to insignificant non-routine tax expenses recorded during the prior year and changes in taxable earnings mix. The differences in the tax provision for the periods presented and the U.S. federal statutory rate is primarily due to foreign taxes in profitable jurisdictions and the recording of a full valuation allowance on the Company's net deferred tax assets. The computation of the provision for income taxes for interim periods is determined by applying the estimated annual effective tax rate to year-to-date earnings from recurring operations and adjusting for discrete tax items recorded in the period.

Geographic Information

6 Months Ended

Jun. 30, 2024

Segment Reporting [Abstract]

Geographic Information

The following table presents the Company's total net revenue by geography based on the currency of the underlying transaction (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
United States	$	61,814	$	57,476		$	125,096	$	115,873
International	22,737		21,436			45,707		40,953
Total net revenue	$	84,551	$	78,912		$	170,803	$	156,826

No individual country included in international net revenue represents more than 10% of the total consolidated net revenue for any of the periods presented.

Substantially all of the Company's long-lived assets are located in the United States

Subsequent Events	6 Months Ended
Subsequent Events	Jun. 30, 2024
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events The Company has evaluated events from June 30, 2024 through August 8, 2024, the date these financial statements were issued. On August 7, 2024, the Board of Directors of the Company approved a reduction in force that is designed to reduce operating costs and results in the termination of approximately 11% of the Company’s workforce, or approximately 100 employees. The Company expects the reduction in force to be substantially complete by the third quarter of 2024. The Company expects to incur total costs associated with the reduction in force of up to $7 million, pre-tax, primarily one-time employee termination and related costs in cash. The Company expects the majority of the employee termination costs to be incurred in the third quarter of 2024.

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended				6 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023	Mar. 31, 2023	Jun. 30, 2024	Jun. 30, 2023
Pay vs Performance Disclosure
Net loss	$ 1,063	$ (4,490)	$ (2,921)	$ (12,686)	$ (3,427)	$ (15,607)

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jun. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Overview and Basis of Presentation (Policies)	6 Months Ended
Overview and Basis of Presentation (Policies)	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and the applicable rules and regulations of the Securities and Exchange Commission (SEC) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. The accompanying unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments of a normal and recurring nature considered necessary to state fairly the Company's consolidated financial position, results of operations and cash flows for the interim periods. The condensed consolidated balance sheet at December 31, 2023 has been derived from audited consolidated financial statements as of that date. All intercompany transactions and balances have been eliminated. The interim results for the three and six months ended June 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or for any other future annual or interim period. The information included in this Quarterly Report on Form 10-Q should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations," "Quantitative and Qualitative Disclosures About Market Risk" and the Consolidated Financial Statements and notes thereto included in Items 7, 7A and 8, respectively, in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 (2023 Form 10-K).
Reclassifications	Certain reclassifications may have been made to the Company's prior year’s condensed consolidated financial statements to conform to the Company's current year presentation. These reclassifications had no effect on the Company's previously reported loss before income taxes.
Use of Estimates	In order to conform with U.S. GAAP, the Company is required to make certain estimates, judgments and assumptions when preparing its condensed consolidated financial statements. These estimates, judgments and assumptions affect the reported assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expenses during the reported periods. These estimates include, but are not limited to, the recoverability of creator signing fees and creator advances, chargebacks and refunds reserve, certain assumptions used in the valuation of equity awards, assumptions used in determining the fair value of business combinations, the allowance for credit losses, and indirect tax reserves. The Company evaluates these estimates on an ongoing basis. Actual results could differ from those estimates and such differences could be material to the Company’s condensed consolidated financial statements.
Comprehensive Income (Loss)	For all periods presented, comprehensive income (loss) equaled net income (loss). Therefore, the condensed consolidated statements of comprehensive income (loss) have been omitted from the unaudited condensed consolidated financial statements.
Segment Information	The Company’s Chief Executive Officer (CEO) is the chief operating decision maker. The Company's CEO reviews discrete financial information presented on a consolidated basis for purposes of allocating resources and evaluating the Company’s financial performance. Accordingly, the Company has determined that it operates as a single operating segment and has one reportable segment
Revenue Recognition	The Company derives its revenues from a mix of marketplace activities. Revenue is primarily derived from ticketing fees and payment processing fees. The Company also derives a portion of revenues from organizer fees and advertising services. The Company's customers are event creators who use the Company's platform to sell tickets and market events to consumers. Revenue is recognized when or as control of the promised goods or services is transferred to customers, in an amount that reflects the consideration the Company expects to receive in exchange for those goods or services. Ticketing Revenue For ticketing services, the Company's service provides a platform to the event creator and consumer to transact. The Company's performance obligation is to facilitate and process that transaction and issue the ticket, and ticketing revenue is recognized by the Company when the ticket is sold. The amount that the Company earns for its ticketing services is fixed which typically consists of a flat fee and a percentage-based fee per ticket. As a result, the Company records ticketing revenue on a net basis related to its ticketing service fees. For payment processing services, the Company provides the event creator with the choice of whether to use Eventbrite Payment Processing (EPP) or to use a third-party payment processor, referred to as Facilitated Payment Processing (FPP). Under the EPP option, the Company is the merchant of record and is responsible for processing the transaction and collecting the face value of the ticket and all associated fees at the time the ticket is sold. The Company is also responsible for remitting these amounts collected, less the Company's fees, to the event creator. For EPP services, the Company determined that it is the principal in providing the service as the Company is responsible for fulfilling the promise to process the payment and has discretion in establishing the price of its service. As a result, the Company records revenue on a gross basis related to its EPP service fees. Costs incurred for processing the ticketing transactions are included in cost of net revenues in the condensed consolidated statements of operations. Under the FPP option, the Company is not responsible for processing the transaction or collecting the face value of the ticket and associated fees. In this case, the Company records revenue on a net basis related to its FPP service fees. Revenue is presented net of indirect taxes, customer refunds, payment chargebacks, estimated uncollectible amounts, creator royalties and amortization of creator signing fees. As part of its commercial agreements, the Company offers upfront payments to qualifying creators entering into new or renewed ticketing arrangements in order to incentivize them to organize certain events on the Company's platform or obtain exclusive rights to ticket their events. If an event is canceled by a creator, then any obligations to provide refunds to event attendees are the responsibility of that creator. If a creator is unwilling or unable to fulfill their refund obligations, the Company may, at its discretion, provide attendee refunds. Advertising Revenue Advertising revenue represents services that enable creators to promote featured content on the Eventbrite platform or mobile application. The Company considers that it satisfies its performance obligation as it provides the services to customers and recognizes revenue as advertising impressions are displayed to consumers. Organizer Fee Revenue In the second quarter of 2023, the Company expanded access to its comprehensive suite of event marketing tools to all creators and introduced new pricing plans and subscription packages to creators when publishing events on the Eventbrite marketplace. Under the new pricing plans, the Company charges an organizer fee under two plan options. The Flex plan is charged per event. The Company considers that it satisfies its performance obligation as it provides services to creators to publish their event on the Eventbrite marketplace and recognizes revenue, based on the ticket capacity selected, at that point-in-time. The Pro plan is a monthly or annual subscription to publish unlimited events. The Company considers that it satisfies its performance obligation as it provides the subscribed services under the plan and recognizes revenue ratably over the subscription period. Organizer fees are nonrefundable.
Fair Value Measurement	The Company measures its financial assets and liabilities at fair value at each reporting date using a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: Level 1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2 – Other inputs that are directly or indirectly observable in the marketplace. Level 3 – Unobservable inputs that are supported by little or no market activity. The Company’s cash equivalents, funds receivable, accounts receivable, accounts payable and other current liabilities approximate their fair value. All of the Company's financial assets and liabilities are Level 1, except for debt. See Note 15, “Debt,” for details regarding the fair value of the Company's Convertible Notes.

Cash, Cash Equivalents and Restricted Cash (Tables)

6 Months Ended

Jun. 30, 2024

Cash and Cash Equivalents [Abstract]

Schedule of Reconciliation of Cash and Restricted Cash

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same amounts shown in the condensed consolidated statements of cash flows (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Cash and cash equivalents	$	575,499	$	489,200	$	519,598
Restricted cash	—		—		889
Total cash, cash equivalents and restricted cash	$	575,499	$	489,200	$	520,487

Schedule of Reconciliation of Cash and Restricted Cash


	June 30, 2024		December 31, 2023		June 30, 2023
Cash and cash equivalents	$	575,499	$	489,200	$	519,598
Restricted cash	—		—		889
Total cash, cash equivalents and restricted cash	$	575,499	$	489,200	$	520,487

Short-term Investments (Tables)

6 Months Ended

Jun. 30, 2024

Investments, Debt and Equity Securities [Abstract]

Schedule of Debt Securities, Held-to-Maturity

The following tables summarize the Company's financial instruments that were measured at fair value on a non-recurring basis (in thousands):


		June 30, 2024
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	125,697	$	—	$	—	$	125,697
US Treasury securities	Cash equivalents	28,315		—		(1)		$	28,314
US Treasury securities	Short-term investments	56,698		—		(3)		56,695
		$	210,710	$	—	$	(4)	$	210,706


		December 31, 2023
Description	Classification	Amortized cost		Gross unrecognized holding gains		Gross unrecognized holdings losses		Aggregate fair value
Savings deposits	Cash equivalents	$	51,487	$	—	$	—	$	51,487

US Treasury securities	Short-term investments	153,746		17		(12)		153,751
		$	205,233	$	17	$	(12)	$	205,238

Accounts Receivable, Net (Tables)

6 Months Ended

Jun. 30, 2024

Receivables [Abstract]

Schedule of Accounts Receivable

The following table summarizes the Company’s accounts receivable balance (in thousands):


	June 30, 2024		December 31, 2023
Accounts receivable, customers	$	6,018	$	3,524
Allowance for credit losses	(1,162)		(710)
Accounts receivable, net	$	4,856	$	2,814

The following table summarizes the activity in creator advances for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	5,626	$	584	$	2,804	$	721
Creator advances paid	687		100		3,674		100
Creator advances recouped	(432)		(115)		(605)		(418)
Write-offs and other adjustments	971		126		979		292
Balance, end of period	$	6,852	$	695	$	6,852	$	695

Creator Signing Fees, Net (Tables)

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of the Activity in Creator Signing Fees and the Classification of Creator Signing Fees on the Condensed Consolidated Balance Sheet

The following table summarizes the activity in creator signing fees for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	1,933	$	1,948	$	1,937	$	1,748
Creator signing fees paid	630		30		851		30
Amortization of creator signing fees	(207)		(258)		(401)		(468)
Write-offs and other adjustments	2,798		849		2,767		1,259
Balance, end of period	$	5,154	$	2,569	$	5,154	$	2,569

Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023		June 30, 2023
Creator signing fees, net	$	3,601	$	634	$	989
Creator signing fees, net noncurrent	1,553		1,303		1,580
Total creator signing fees	$	5,154	$	1,937	$	2,569

Creator Advances, Net (Tables)

6 Months Ended

Jun. 30, 2024

Receivables [Abstract]

Schedule of Activity in Creator Advances and the Classification of Creator Advances on the Condensed Consolidated Balance Sheet

The following table summarizes the Company’s accounts receivable balance (in thousands):


	June 30, 2024		December 31, 2023
Accounts receivable, customers	$	6,018	$	3,524
Allowance for credit losses	(1,162)		(710)
Accounts receivable, net	$	4,856	$	2,814

The following table summarizes the activity in creator advances for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Balance, beginning of period	$	5,626	$	584	$	2,804	$	721
Creator advances paid	687		100		3,674		100
Creator advances recouped	(432)		(115)		(605)		(418)
Write-offs and other adjustments	971		126		979		292
Balance, end of period	$	6,852	$	695	$	6,852	$	695

Property and Equipment, Net (Tables)

6 Months Ended

Jun. 30, 2024

Property, Plant and Equipment [Abstract]

Schedule of Composition of Property and Equipment, Net

Property and equipment, net consisted of the following as of the dates indicated (in thousands):


	June 30, 2024		December 31, 2023
Capitalized internal-use software development costs	$	68,531	$	62,615
Furniture and fixtures	179		179
Computers and computer equipment	3,996		3,617
Leasehold improvements	924		924

Property and equipment	73,630		67,335
Less: Accumulated depreciation and amortization	(60,987)		(57,951)
Property and equipment, net	$	12,643	$	9,384

Schedule of Capitalized Internal-Use Software Development Costs

The Company recorded the following amounts related to depreciation of fixed assets and capitalized internal-use software development costs during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Depreciation expense	$	189	$	257	$	395	$	721
Amortization of capitalized internal-use software development costs	1,369		801		2,665		1,623

Leases (Tables)

6 Months Ended

Jun. 30, 2024

Leases [Abstract]

Schedule of Components of Operating Lease Cost

The components of operating lease costs were as follows (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Operating lease costs	$	140	$	3,127	$	273	$	5,002
Sublease income	—		(52)		—		(104)
Total operating lease costs, net	$	140	$	3,075	$	273	$	4,898

Schedule of Maturities of Operating Lease Liabilities

As of June 30, 2024, maturities of operating lease liabilities were as follows (in thousands):


	Operating Leases
The remainder of 2024	$	1,036
2025	2,117
2026	372

Total future operating lease payments	3,525

Less: Imputed interest	(129)
Total operating lease liabilities	$	3,396

Operating lease liabilities, current	$	1,973
Operating lease liabilities, noncurrent	1,423
Total operating lease liabilities	$	3,396

Goodwill and Acquired Intangible Assets, Net (Tables)

6 Months Ended

Jun. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Acquired Intangible Assets

Acquired intangible assets consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Developed technology	$	22,396	$	(22,091)	$	305	$	22,396	$	(21,679)	$	717
Customer relationships	74,884		(66,057)		8,827		74,884		(62,287)		12,597
Tradenames	1,350		(1,350)		—		1,350		(1,350)		—
Acquired intangible assets, net	$	98,630	$	(89,498)	$	9,132	$	98,630	$	(85,316)	$	13,314

Schedule of Amortization Expense Related to Acquired Intangible Assets

The following table set forth the amortization expense recorded related to acquired intangible assets during the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	206	$	206	$	411	$	409
Sales, marketing and support	1,885		1,929		3,771		3,956

Total amortization of acquired intangible assets	$	2,091	$	2,135	$	4,182	$	4,365

Schedule of Total Expected Future Amortization Expense for Acquired Intangible Assets

As of June 30, 2024, the total expected future amortization expense of acquired intangible assets by year is as follows (in thousands):


The remainder of 2024	$	4,118
2025	5,014

Total expected future amortization expense	$	9,132

Debt (Tables)

6 Months Ended

Jun. 30, 2024

Debt Disclosure [Abstract]

Schedule of Long-Term Debt

As of June 30, 2024 and December 31, 2023, long-term debt consisted of the following (in thousands):


	June 30, 2024						December 31, 2023
	2026 Notes		2025 Notes		Total		2026 Notes		2025 Notes		Total
Outstanding principal balance	$	212,750	$	150,000	$	362,750	$	212,750	$	150,000	$	362,750
Less: Debt issuance costs	(2,347)		(1,678)		(4,025)		(2,864)		(2,218)		(5,082)
Carrying amount, long-term debt	$	210,403	$	148,322	$	358,725	$	209,886	$	147,782	$	357,668

Schedule of Total Interest Expense

The following tables set forth the total interest expense recognized related to the term loans and the Convertible Notes for the periods indicated (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cash interest expense	$	2,274	$	2,274	$	4,548	$	4,527


Amortization of debt issuance costs	531		512		1,057		1,010
Total interest expense	$	2,805	$	2,786	$	5,605	$	5,537

Schedule of Contractual Cash Obligations and Rights

The following table summarizes the Company's contractual obligation to settle commitments related to the Convertible Notes as of June 30, 2024 (in thousands):


	Payments due by Year
	Total		2024		2025		2026
2026 Notes	$	212,750	$	—	$	—	$	212,750
Interest obligations on 2026 Notes (1)	3,990		798		1,596		1,596
2025 Notes	150,000		—		150,000		—
Interest obligations on 2025 Notes (1)	11,250		3,750		7,500		—

(1) The 2026 Notes and 2025 Notes bear interest at a fixed rate of 0.750% and 5.000% per year, respectively.

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2024

Equity [Abstract]

Schedule of Stock Option Activity

Stock option activity for the six months ended June 30, 2024 is presented below:


	Outstanding options	Weighted average exercise price		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,318,335	$	12.06	5.4	$	2,845


Canceled	(679,660)	10.73
Balance as of June 30, 2024	11,638,675	12.14		5.0	15
Vested and exercisable as of June 30, 2024	10,420,075	12.19		4.6	15
Vested and expected to vest as of June 30, 2024	11,577,687	$	12.15	4.9	$	15

Schedule of Restricted Stock Activity

Stock award activity, which includes RSUs, PSUs and restricted stock awards (RSAs), for the six months ended June 30, 2024 is presented below:


	Outstanding RSUs, RSAs and PSUs	Weighted-average grant date fair value per share		Weighted average remaining contractual term (years)	Aggregate intrinsic value (thousands)
Balance as of December 31, 2023	12,478,798	$	9.40	1.2	$	104,315
Awarded	7,115,594	5.38
Released	(2,745,448)	9.69
Canceled	(901,888)	9.33
Balance as of June 30, 2024	15,947,056	7.57		1.2	77,184
Vested and expected to vest as of June 30, 2024	14,735,803	$	7.58	1.2	$	71,321

Schedule of Stock-Based Compensation Expense


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Cost of net revenue	$	128	$	226	$	279	$	423
Product development	7,060		5,184		13,034		9,508
Sales, marketing and support	1,850		2,792		4,284		5,020
General and administrative	6,238		6,397		11,641		11,742
Total	$	15,276	$	14,599	$	29,238	$	26,693

Earnings Per Share (Tables)

6 Months Ended

Jun. 30, 2024

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Net Loss Per Share

The following table sets forth the computation of basic and diluted net income (loss) per share (in thousands, except per share data):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
Net income (loss)	$	1,063	$	(2,921)		$	(3,427)	$	(15,607)
Weighted-average shares used in computing earnings per share, basic	96,142		99,995			95,557		99,748
Weighted-average shares used in computing earnings per share, diluted	96,290		99,995			95,557		99,748
Net income (loss) per share, basic and diluted	$	0.01	$	(0.03)		$	(0.04)	$	(0.16)

Schedule of Potentially Dilutive Securities Excluded from the Computation of Diluted Net Loss Per Share


	June 30, 2024	June 30, 2023
Shares related to Convertible Notes	19,538	19,538
Stock options to purchase common stock	11,639	12,675
Restricted stock units	15,557	13,566
ESPP	182	136
Total shares of potentially dilutive securities	46,916	45,915

Geographic Information (Tables)

6 Months Ended

Jun. 30, 2024

Segment Reporting [Abstract]

Schedule of Net Revenue By Geography

The following table presents the Company's total net revenue by geography based on the currency of the underlying transaction (in thousands):


	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023			2024		2023
United States	$	61,814	$	57,476		$	125,096	$	115,873
International	22,737		21,436			45,707		40,953
Total net revenue	$	84,551	$	78,912		$	170,803	$	156,826

Overview and Basis of Presentation (Details)	6 Months Ended
Overview and Basis of Presentation (Details)	Jun. 30, 2024 segment
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of operating segments	1
Number of reportable segments	1

Revenue Recognition (Details)	Jun. 30, 2023 planOption
Revenue from Contract with Customer [Abstract]
Organizer fee, number of plan options	2

Cash, Cash Equivalents and Restricted Cash - Narrative (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023	Jun. 30, 2023
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	$ 575,499	$ 489,200	$ 519,598
Creator Cash
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	$ 288,500	$ 259,200

Cash, Cash Equivalents and Restricted Cash (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023	Jun. 30, 2023	Dec. 31, 2022
Cash and Cash Equivalents [Abstract]
Cash and cash equivalents	$ 575,499	$ 489,200	$ 519,598
Restricted cash	0	0	889
Total cash, cash equivalents and restricted cash	$ 575,499	$ 489,200	$ 520,487	$ 540,174

Short-term Investments (Details) - USD ($)	6 Months Ended	12 Months Ended
Short-term Investments (Details) - USD ($)	Jun. 30, 2024	Dec. 31, 2023
Investments, Debt and Equity Securities [Abstract]
Short term investment impairment	$ 0	$ 0
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	210,710,000	205,233,000
Gross unrecognized holding gains	0	17,000
Gross unrecognized holdings losses	(4,000)	(12,000)
Aggregate fair value	210,706,000	205,238,000
Cash equivalents \| Savings deposits
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	125,697,000	51,487,000
Gross unrecognized holding gains	0	0
Gross unrecognized holdings losses	0	0
Aggregate fair value	125,697,000	51,487,000
Cash equivalents \| US Treasury securities
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	28,315,000
Gross unrecognized holding gains	0
Gross unrecognized holdings losses	(1,000)
Aggregate fair value	28,314,000
Short-term investments \| US Treasury securities
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	56,698,000	153,746,000
Gross unrecognized holding gains	0	17,000
Gross unrecognized holdings losses	(3,000)	(12,000)
Aggregate fair value	$ 56,695,000	$ 153,751,000

Funds Receivable (Details) - USD ($) $ in Thousands	6 Months Ended
Funds Receivable (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]
Funds receivable, underlying ticketing transaction	5 days
Funds receivable	$ 28,869	$ 48,773
Tickets Sold on Behalf of Creators
Accounts, Notes, Loans and Financing Receivable [Line Items]
Funds receivable	$ 26,200	$ 44,200

Accounts Receivable, Net - Schedule of Accounts Receivable (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Receivables [Abstract]
Accounts receivable, customers	$ 6,018	$ 3,524
Allowance for credit losses	(1,162)	(710)
Accounts receivable, net	$ 4,856	$ 2,814

Creator Signing Fees, Net - Narrative (Details)	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Creator signing fees, amortization period	2 years 7 months 6 days

Creator Signing Fees, Net - Schedule of the Activity in Creator Signing Fees (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Activity in creator signing fees:
Balance, beginning of period	$ 1,933	$ 1,948	$ 1,937	$ 1,748
Creator signing fees paid	630	30	851	30
Amortization of creator signing fees	(207)	(258)	(401)	(468)
Write-offs and other adjustments	2,798	849	2,767	1,259
Balance, end of period	$ 5,154	$ 2,569	$ 5,154	$ 2,569

Creator Signing Fees, Net - Classification of Creator Signing Fees on the Condensed Consolidated Balance Sheet (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024	Dec. 31, 2023	Jun. 30, 2023	Mar. 31, 2023	Dec. 31, 2022
Revenue from Contract with Customer [Abstract]
Creator signing fees, net	$ 3,601		$ 634	$ 989
Creator signing fees, net noncurrent	1,553		1,303	1,580
Total creator signing fees	$ 5,154	$ 1,933	$ 1,937	$ 2,569	$ 1,948	$ 1,748

Creator Advances, Net - Schedule of Activity in Creator Advances (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Activity In Notes, Loans And Financing Receivable [Roll Forward]
Balance, beginning of period	$ 5,626	$ 584	$ 2,804	$ 721
Creator advances paid	687	100	3,674	100
Creator advances recouped	(432)	(115)	(605)	(418)
Write-offs and other adjustments	971	126	979	292
Balance, end of period	$ 6,852	$ 695	$ 6,852	$ 695

Accounts Payable, Creators (Details) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2024	Dec. 31, 2023
Payables and Accruals [Abstract]
Accounts payable, unremitted ticket sale proceeds, net of fees and taxes	5 days
Advance payouts outstanding	$ 152.3	$ 115.3

Chargebacks and Refunds Reserve (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Chargebacks and refunds reserve	$ 8,213	$ 8,088
Loss contingency, estimate of possible loss	$ 6,000	$ 6,000

Property and Equipment, Net - Composition of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Property, Plant and Equipment [Line Items]
Property and equipment	$ 73,630	$ 67,335
Less: Accumulated depreciation and amortization	(60,987)	(57,951)
Property and equipment, net	12,643	9,384
Capitalized internal-use software development costs
Property, Plant and Equipment [Line Items]
Property and equipment	68,531	62,615
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment	179	179
Computers and computer equipment
Property, Plant and Equipment [Line Items]
Property and equipment	3,996	3,617
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment	$ 924	$ 924

Property and Equipment, Net - Schedule of Capitalized Internal-Use Software Development Costs (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Property, Plant and Equipment [Abstract]
Depreciation expense	$ 189	$ 257	$ 395	$ 721
Amortization of capitalized internal-use software development costs	$ 1,369	$ 801	$ 2,665	$ 1,623

Leases - Schedule of Components of Operating Lease Cost (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Leases [Abstract]
Operating lease costs	$ 140	$ 3,127	$ 273	$ 5,002
Sublease income	0	(52)	0	(104)
Total operating lease costs, net	$ 140	$ 3,075	$ 273	$ 4,898

Leases - Narrative (Details) - USD ($) $ in Millions	6 Months Ended
Leases - Narrative (Details) - USD ($) $ in Millions	Jun. 30, 2023	Jun. 30, 2024
Leases [Abstract]
Right-of-use asset, amortization expense	$ 3.9
Weighted-average remaining operating lease term		1 year 9 months 18 days
Weighted-average discount rate on operating leases		4.60%

Leases - Schedule of Maturities of Operating Lease Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Operating Leases
The remainder of 2024	$ 1,036
2025	2,117
2026	372
Total future operating lease payments	3,525
Less: Imputed interest	(129)
Total operating lease liabilities	3,396
Operating lease liabilities, current	1,973	$ 1,523
Operating lease liabilities, noncurrent	$ 1,423	$ 1,768

Goodwill and Acquired Intangible Assets, Net - Narrative (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	$ 174,388	$ 174,388

Goodwill and Acquired Intangible Assets, Net - Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Acquired intangible assets, net:
Cost	$ 98,630	$ 98,630
Accumulated Amortization	(89,498)	(85,316)
Total expected future amortization expense	9,132	13,314
Developed technology
Acquired intangible assets, net:
Cost	22,396	22,396
Accumulated Amortization	(22,091)	(21,679)
Total expected future amortization expense	305	717
Customer relationships
Acquired intangible assets, net:
Cost	74,884	74,884
Accumulated Amortization	(66,057)	(62,287)
Total expected future amortization expense	8,827	12,597
Tradenames
Acquired intangible assets, net:
Cost	1,350	1,350
Accumulated Amortization	(1,350)	(1,350)
Total expected future amortization expense	$ 0	$ 0

Goodwill and Acquired Intangible Assets, Net - Amortization Expense Related to Acquired Intangible Assets (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	$ 2,091	$ 2,135	$ 4,182	$ 4,365
Cost of net revenue
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	206	206	411	409
Sales, marketing and support
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	$ 1,885	$ 1,929	$ 3,771	$ 3,956

Goodwill and Acquired Intangible Assets, Net - Total Expected Future Amortization Expense for Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
The remainder of 2024	$ 4,118
2025	5,014
Total expected future amortization expense	$ 9,132	$ 13,314

Debt - Schedule of Long-Term Debt (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Debt Instrument [Line Items]
Outstanding principal balance	$ 362,750	$ 362,750
Less: Debt issuance costs	(4,025)	(5,082)
Carrying amount, long-term debt	358,725	357,668
Convertible Senior Notes \| 2026 Notes
Debt Instrument [Line Items]
Outstanding principal balance	212,750	212,750
Less: Debt issuance costs	(2,347)	(2,864)
Carrying amount, long-term debt	210,403	209,886
Convertible Senior Notes \| 2025 Notes
Debt Instrument [Line Items]
Outstanding principal balance	150,000	150,000
Less: Debt issuance costs	(1,678)	(2,218)
Carrying amount, long-term debt	$ 148,322	$ 147,782

Debt - Schedule of Total Interest Expense (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Debt Disclosure [Abstract]
Cash interest expense	$ 2,274	$ 2,274	$ 4,548	$ 4,527
Amortization of debt issuance costs	531	512	1,057	1,010
Total interest expense	$ 2,805	$ 2,786	$ 5,605	$ 5,537

Debt - Schedule of Contractual Cash Obligations and Rights (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023	Jun. 30, 2023
Long-term Debt
Total	$ 362,750	$ 362,750
2026 Notes \| Convertible Senior Notes
Long-term Debt
Total	212,750	212,750
2024	0
2025	0
2026	212,750
Interest obligations
Total	3,990
2024	798
2025	1,596
2026	$ 1,596
Stated interest rate	0.75%
Effective interest rate	1.30%		1.30%
2025 Notes \| Convertible Senior Notes
Long-term Debt
Total	$ 150,000	$ 150,000
2024	0
2025	150,000
2026	0
Interest obligations
Total	11,250
2024	3,750
2025	7,500
2026	$ 0
Stated interest rate	5.00%
Effective interest rate	5.80%

Debt - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Debt - Narrative (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Debt Instrument [Line Items]
Cash interest expense	$ 2,274	$ 2,274	$ 4,548	$ 4,527
Amortization of debt issuance costs	$ 531	$ 512	$ 1,057	$ 1,010
2026 Notes \| Convertible Senior Notes
Debt Instrument [Line Items]
Effective interest rate	1.30%	1.30%	1.30%	1.30%
Cash interest expense			$ 800	$ 800
Amortization of debt issuance costs			500	500
2026 Notes \| Convertible Senior Notes \| Fair Value, Inputs, Level 2
Debt Instrument [Line Items]
Estimated fair value of long-term debt	$ 184,500		$ 184,500
2025 Notes \| Convertible Senior Notes
Debt Instrument [Line Items]
Effective interest rate	5.80%		5.80%
Cash interest expense			$ 3,800	3,800
Amortization of debt issuance costs			500	$ 500
2025 Notes \| Convertible Senior Notes \| Fair Value, Inputs, Level 2
Debt Instrument [Line Items]
Estimated fair value of long-term debt	$ 148,500		$ 148,500

Commitments and Contingencies (Details) - USD ($) $ in Thousands						6 Months Ended
	Jun. 28, 2024	Apr. 16, 2024	Dec. 26, 2023	Nov. 01, 2022	May 23, 2022	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Loss Contingencies [Line Items]
Gain on litigation settlement						$ 3,927	$ 0
Loss contingency accrual						800		$ 1,100
Estimate of possible loss attributable to potential interest and penalties						200		$ 200
M.R.G. Concerts Ltd. (MRG) and Matthew Gibbons (Gibbons)
Loss Contingencies [Line Items]
Damages awarded		$ 7,600		$ 14,900	$ 11,000
Reduction in damages from amended judgement			$ 6,300
Settlement amount	$ 8,300
Loss recovery amount						4,400
Gain on litigation settlement						$ 3,900

Stockholders' Equity - Narrative (Details) - USD ($)	1 Months Ended		3 Months Ended			6 Months Ended
Stockholders' Equity - Narrative (Details) - USD ($)	Aug. 08, 2024	Aug. 31, 2018	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Mar. 14, 2024	Dec. 31, 2023
Class of Stock [Line Items]
Stock repurchase program, authorized amount								$ 100,000,000
Repurchase of common stock (in shares)						6,787,969
Repurchase of common stock			$ 22,129,000	$ 15,055,000		$ 37,200,000
Remaining authorized repurchase amount			$ 63,000,000.0			$ 63,000,000.0
Options outstanding (in shares)			11,638,675			11,638,675			12,318,335
Granted (in shares)						0
Capitalized stock-based compensation expense			$ 500,000		$ 400,000	$ 1,100,000	$ 700,000
Subsequent Event
Class of Stock [Line Items]
Repurchase of common stock (in shares)	455,314
Repurchase of common stock	$ 2,300,000
Remaining authorized repurchase amount	$ 60,700,000
Average price paid per share (in dollars per share)	$ 4.94
Stock Options
Class of Stock [Line Items]
Compensation expense not yet recognized			7,200,000			$ 7,200,000
Weighted-average recognition period for unrecognized stock-based compensation						1 year 8 months 12 days
RSUs, RSAs and PSUs
Class of Stock [Line Items]
Weighted-average recognition period for unrecognized stock-based compensation						1 year 9 months 18 days
Total unrecognized stock-based compensation			$ 83,200,000			$ 83,200,000
2004 Plan, 2010 Plan and 2018 Plan \| Stock Options
Class of Stock [Line Items]
Vesting period						4 years
Expiration period						10 years
2018 Stock Option and Incentive Plan
Class of Stock [Line Items]
Annual cumulative increase in the number of shares reserved and available for issuance		5.00%
Options issued (in shares)			6,328,544			6,328,544
Options outstanding (in shares)			6,328,544			6,328,544
2018 Stock Option and Incentive Plan \| Class A Common Stock
Class of Stock [Line Items]
Common stock reserved for future issuance (in shares)			5,549,171			5,549,171
2010 Stock Option Plan
Class of Stock [Line Items]
Options issued (in shares)			5,310,131			5,310,131
Options outstanding (in shares)			5,310,131			5,310,131

Stockholders' Equity - Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2024	Dec. 31, 2023
Outstanding options
Balance (in shares)	12,318,335
Canceled (in shares)	(679,660)
Balance (in shares)	11,638,675	12,318,335
Vested and exercisable (in shares)	10,420,075
Vested and expected to vest (in shares)	11,577,687
Weighted average exercise price
Balance (in dollars per share)	$ 12.06
Canceled (in dollars per share)	10.73
Balance (in dollars per share)	12.14	$ 12.06
Vested and exercisable (in dollars per share)	12.19
Vested and expected to vest (in dollars per share)	$ 12.15
Weighted average remaining contractual term (years)
Outstanding	5 years	5 years 4 months 24 days
Vested and exercisable	4 years 7 months 6 days
Vested and expected to vest	4 years 10 months 24 days
Aggregate intrinsic value (thousands)
Outstanding	$ 15	$ 2,845
Vested and exercisable	15
Vested and expected to vest	$ 15

Stockholders' Equity - Restricted Stock Units and Restricted Stock Activity (Details) - RSUs, RSAs and PSUs - USD ($) $ / shares in Units, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2024	Dec. 31, 2023
Outstanding RSUs, RSAs and PSUs
Balance (in shares)	12,478,798
Awarded (in shares)	7,115,594
Released (in shares)	(2,745,448)
Canceled (in shares)	(901,888)
Balance (in shares)	15,947,056	12,478,798
Vested and and expected to vest (in shares)	14,735,803
Weighted-average grant date fair value per share
Balance (in dollars per share)	$ 9.40
Awarded (in dollars per share)	5.38
Released (in dollars per share)	9.69
Canceled (in dollars per share)	9.33
Balance (in dollars per share)	7.57	$ 9.40
Vested and expected to vest (in dollars per share)	$ 7.58
Weighted average remaining contractual term (years)
Balance	1 year 2 months 12 days	1 year 2 months 12 days
Vested and expected to vest	1 year 2 months 12 days
Aggregate intrinsic value (thousands)
Balance	$ 77,184	$ 104,315
Vested and expected to vest	$ 71,321

Stockholders' Equity - Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 15,276	$ 14,599	$ 29,238	$ 26,693
Cost of net revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	128	226	279	423
Product development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	7,060	5,184	13,034	9,508
Sales, marketing and support
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,850	2,792	4,284	5,020
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 6,238	$ 6,397	$ 11,641	$ 11,742

Earnings Per Share - Schedule of Computation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended				6 Months Ended
	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023	Mar. 31, 2023	Jun. 30, 2024	Jun. 30, 2023
Earnings Per Share [Abstract]
Net income (loss)	$ 1,063	$ (4,490)	$ (2,921)	$ (12,686)	$ (3,427)	$ (15,607)
Weighted-average shares used in computing earnings per share, basic (in shares)	96,142		99,995		95,557	99,748
Weighted-average shares used in computing earnings per share, diluted (in shares)	96,290		99,995		95,557	99,748
Net income (loss) per share, basic (in dollars per share)	$ 0.01		$ (0.03)		$ (0.04)	$ (0.16)
Net income (loss) per share, diluted (in dollars per share)	$ 0.01		$ (0.03)		$ (0.04)	$ (0.16)

Earnings Per Share - Schedule of Potentially Dilutive Securities Excluded from the Computation of Diluted Net Loss Per Share (Details) - shares shares in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	46,916	45,915
Shares related to Convertible Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	19,538	19,538
Stock options to purchase common stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	11,639	12,675
Restricted stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	15,557	13,566
ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	182	136

Net Loss Per Share - Narrative (Details) - $ / shares shares in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	46,916	45,915
2025 Notes \| Convertible Senior Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Conversion price (in dollars per share)	$ 12.60
2026 Notes \| Convertible Senior Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Conversion price (in dollars per share)	$ 27.89
Shares related to Convertible Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	19,538	19,538
Shares related to Convertible Notes \| 2025 Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	11,900
Shares related to Convertible Notes \| 2026 Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	7,600

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Income Taxes (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Income Tax Disclosure [Abstract]
Income tax expense (benefit)	$ 784	$ 459	$ 1,058	$ 1,070

Geographic Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Geographic Information (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Revenue, Major Customer [Line Items]
Total net revenue	$ 84,551	$ 78,912	$ 170,803	$ 156,826
United States
Revenue, Major Customer [Line Items]
Total net revenue	61,814	57,476	125,096	115,873
International
Revenue, Major Customer [Line Items]
Total net revenue	$ 22,737	$ 21,436	$ 45,707	$ 40,953

Subsequent Events (Details) - Subsequent Event - Forecast $ in Millions	3 Months Ended
	Sep. 30, 2024 USD ($) position
Subsequent Event [Line Items]
Number of positions expected to be eliminated, period percent	11.00%
Number of positions expected to be eliminated \| position	100
Expected restructuring charges \| $	$ 7