VIRGINIA
BEACH, Va., Oct. 21,
2024 /PRNewswire/ -- LoanCare®, a
leading national mortgage subservicer, announced today the launch
of Digital Recapture. The new suite of tools connects homeowners
with lending products that help inform them about potential home
equity or lower interest rates, while keeping their lending partner
top of mind.
LoanCare's Digital Recapture provides lenders with a streamlined
process to engage homeowners who are looking for affordable
homeownership and financial flexibility through customizable
refinance solutions such as a cash-out refinance, home equity line
of credit, or a rate and term refinance. With LoanCare's
market-leading digital platform, lenders can act on lead
notifications in real-time and capitalize on borrower
interest. Other conversion rate drivers include a dedicated
Refinance Center within the homeowner portal and mobile app that
serves as an information hub with recommended products and
services, targeted digital promotions based on lender preference
and homeowner eligibility, and real-time lender notifications of
new application submissions.
"We're excited to introduce these retention tools as a
significant enhancement to the homeowner digital experience while
offering our clients a tactical way to boost engagement and loan
origination as a part of their portfolio defense strategy," said
Dave Worrall, President of LoanCare.
"By providing homeowners with direct access to refinancing options
and giving our clients real-time actionable leads, this program
underscores our commitment to delivering value at every stage of
the mortgage lifecycle."
Digital Recapture is LoanCare's latest release within its
proprietary digital platform, representing its commitment to
improving the homeownership journey through subservicing and paving
the way for lender success within its recapture solutions. By
providing additional retention touchpoints along the customer
journey, lenders can enhance their recapture strategy and extend
borrower relationships throughout the life of their loan.
Worrall added, "We are actively working with lenders to
capitalize on refinancing and retention opportunities by putting
our knowledge, energy, and technology to use. With our new
Recapture features, we believe LoanCare is the only subservicer
with the resources and captive capabilities to help lenders
optimize portfolio performance and build lasting relationships with
their customers."
For more information, visit
https://www.loancareservicing.com/.
About LoanCare
LoanCare® is a leading
provider of full-service mortgage loan subservicing, including
special loans, white label, and marketing services. The
award-winning company is known for delivering a superior customer
experience through personalization and convenience. Its proprietary
portfolio management platform, LoanCare Analytics™, identifies risk
and opportunity quickly to enable smarter decision-making across
the servicing spectrum. For 40 years, LoanCare has been servicing
loans for banks, credit unions, independent mortgage companies, and
portfolio investors. LoanCare is part of Fidelity National
Financial (NYSE: FNF), a Fortune 500 company and leading provider
of title insurance and transaction services to real estate and
mortgage industries. For more information, visit
www.loancare.com.
Media Contact:
rachel@seroka.com
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SOURCE LoanCare