Hewlett Packard Enterprise Leverages GenAI to Enhance AIOps Capabilities of HPE Aruba Networking Central Platform
26 Mars 2024 - 1:00PM
Business Wire
- New GenAI LLM models will be directly applied to HPE Aruba
Networking Central’s AI Search feature improving performance and
accuracy for enhanced operator experience and network services
- Security-first approach reduces LLM privacy issues by
protecting sensitive personal and customer data
Hewlett Packard Enterprise (NYSE: HPE) today announced the
expansion of its AIOps network management capabilities by
integrating multiple generative AI (GenAI) Large Language Models
(LLMs) within HPE Aruba Networking Central, HPE’s cloud-native
network management solution, hosted on the HPE GreenLake Cloud
Platform. In related news, HPE also announced Verizon Business is
expanding its managed services portfolio to include HPE Aruba
Networking Central.
Unlike other GenAI networking approaches that simply send API
calls to public LLMs, HPE Aruba Networking Central’s new
self-contained set of LLM models was designed with innovative
pre-processing and guardrails to improve user experience and
operational efficiency, with a focus on search response times,
accuracy, and data privacy. With one of the largest data lakes in
the industry, HPE Aruba Networking has collected telemetry from
nearly four million network-managed devices and more than one
billion unique customer endpoints, which power HPE Aruba Networking
Central’s machine learning (ML) models for predictive analytics and
recommendations. The new GenAI LLM functionality will be
incorporated into HPE Aruba Networking Central’s AI Search feature,
complementing existing ML-based AI throughout HPE Networking
Central to provide deeper insights, better analytics, and more
proactive capabilities.
“Modern networking customers demand security-first, AI-powered
insights into their critical infrastructure, and that’s what we’re
delivering,” said David Hughes, chief product officer, HPE Aruba
Networking. “HPE continues its strong history of AI innovation with
this bold move and HPE Aruba Networking Central’s new approach of
deploying multiple LLM models to embrace the capabilities of
GenAI.”
HPE Aruba Networking continues its commitment to leveraging AI
safely with a security-first approach to Personal & Customer
Identifiable Information (PII/CII), as the LLM’s are “sandboxed”
within HPE Aruba Networking Central, running on the HPE GreenLake
Cloud Platform. HPE Aruba Networking Central also ensures customer
data security with proprietary, purpose-built LLMs which remove
PII/CII data and improve search accuracy, all while delivering
sub-second response to network operations questions.
As part of its expanded capabilities, HPE Aruba Networking
Central’s training sets for the GenAI models are up to ten times
larger than other cloud-based platforms and include tens of
thousands of HPE Aruba Networking-sourced documents in the public
domain, as well as more than three million questions that have been
captured from the customer base over many years of operations.
Since its introduction in 2014, HPE Aruba Networking Central has
delivered powerful capabilities to configure, manage, monitor and
troubleshoot networks across wired and wireless LAN, WAN and IoT,
integrating functions throughout the lifecycle of network
operations. HPE Aruba Networking Central is a SaaS offering that is
primarily sold as an annual subscription with a two-tier licensing
model (Foundation and Advanced). The new GenAI LLM-based search
engine will be available in HPE’s FY24 Q2 and is included with all
tiers of licensing. In addition to being a standalone SaaS
offering, HPE Aruba Networking Central is also included as part of
an HPE GreenLake for Networking (NaaS) subscription and is
available through the HPE GreenLake platform.
“Today, customers are searching for practical AI applications
that can make meaningful improvements to their business,” said Will
Townsend, VP & Principal Analyst at Moor Insights and Strategy.
“When it comes to effective network management, data and models
matter. AI is not new to networking and security operations, but
generative AI is given its natural language interface. The
challenge lies in tightly aligning queries with AI algorithms to
deliver relevant and meaningful business outcomes. A set of
purpose-built LLMs delivered in a self-contained sandbox delivers
the best of both privacy and performance. With this HPE Aruba
Networking Central announcement, HPE is launching compelling
generative AI functionality that doesn't sacrifice performance for
the sake of hardened security.”
Partners like Verizon Business leverage HPE Aruba Networking
Central, or Verizon Managed SD Branch to help organizations improve
their network and application performance, supporting more agile
and predictable outcomes without burdening in-house IT
resources.
Read more about today’s announcement in the HPE Aruba
Networking blog, “Let’s welcome GenAI’s arrival in HPE Aruba
Networking Central.”
About Hewlett Packard Enterprise
Hewlett Packard Enterprise (NYSE: HPE) is the global
edge-to-cloud company that helps organizations accelerate outcomes
by unlocking value from all of their data, everywhere. Built on
decades of reimagining the future and innovating to advance the way
people live and work, HPE delivers unique, open, and intelligent
technology solutions as a service. With offerings spanning Cloud
Services, Compute, High Performance Computing & AI, Intelligent
Edge, Software, and Storage, HPE provides a consistent experience
across all clouds and edges, helping customers develop new business
models, engage in new ways, and increase operational performance.
For more information, visit: www.hpe.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240326658938/en/
Ben Stricker ben.stricker@hpe.com
Hewlett Packard Enterprise (NYSE:HPE)
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