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Enterprise Digital Assistants, Wireless Infrastructure, Bar Code Scanners and Mobility Management Solution Enhance Retailer's Ability to Service Time- Pressed Customers HOLTSVILLE, N.Y., Dec. 19 /PRNewswire-FirstCall/ -- Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company(TM), today announced that Talbots, a leading specialty apparel retailer, selected Symbol's Mobility Services Platform (MSP), mobile computers, bar code scanners and Wi-Fi network infrastructure for use in its retail locations throughout the United States and Canada. The Symbol solution empowers Talbots' store associates to meet the increasing demands of customers with a wireless platform to ensure customers receive help immediately -- eliminating the need to walk the store for customer service. (Logo: http://www.newscom.com/cgi-bin/prnh/20041029/SYMBOLOGO ) "Enabling our employees to service customers anywhere on the store floor is a key component to increasing customer satisfaction and reducing wait time at the register," said Randy Richardson, senior vice president of information services, Talbots. "With intuitive and productivity-enhancing technology from Symbol, we are able to bring information directly to the customer to provide a more efficient shopping experience while enhancing business operations." With the credo, "do what is right for the customer," Talbots realized the advantages of a mobile platform and first began using Symbol mobile computers for inventory management. Building on the success of the Symbol solution, Talbots decided to expand their use of mobile technology to achieve even greater levels of customer service with Symbol MC50 enterprise digital assistants (EDAs), WS2000 wireless switches, AP300 access ports, LS2208 bar code scanners and MSP. Talbots uses Symbol MC50 EDAs to provide associates with wireless communications for immediate access to the most current inventory information. Talbots also selected Symbol's WS2000 wireless switches and AP300 access ports for its business-critical Wi-Fi network infrastructure, providing wireless connectivity for the MC50 EDAs. In addition, Talbots selected the LS2208, Symbol's fastest selling bar code scanner, to improve productivity at the retail point of sale. Symbol's MSP manages the complete system, from handheld devices to wireless infrastructure, allowing administrators to perform maintenance, observe performance and monitor the battery life of handheld devices. "Symbol's retail solutions are designed to give retailers the ability to effectively service customers with real-time access to merchandise availability, product details and account information anywhere on the store floor," said Mark Self, vice president of the retail solutions group for Symbol Technologies. "By deploying a complete Symbol enterprise mobility solution, Talbots is demonstrating leadership status in retail innovation while providing customers with enhanced customer service and increased security." About Symbol Technologies Symbol Technologies, Inc., The Enterprise Mobility Company(TM), is a recognized worldwide leader in enterprise mobility, delivering products and solutions that capture, move and manage information in real time to and from the point of business activity. Symbol enterprise mobility solutions integrate advanced data capture products, radio frequency identification technology, mobile computing platforms, wireless infrastructure, mobility software and world-class services programs. Symbol enterprise mobility products and solutions are proven to increase workforce productivity, reduce operating costs, drive operational efficiencies and realize competitive advantages for the world's leading companies. More information is available at http://www.symbol.com/. For Symbol Technologies: For media information: Traci Hoch Betsy Blicharz Symbol Technologies, Inc. Edelman Public Relations 631.738.5426 212.704.4484 For financial information: For industry analyst information: Lori Chaitman Shirley Schroedl Symbol Technologies, Inc. Symbol Technologies, Inc. 631.738.5050 631.738.4823 http://www.newscom.com/cgi-bin/prnh/20041029/SYMBOLOGO DATASOURCE: Symbol Technologies, Inc. CONTACT: Media: Betsy Blicharz of Edelman Public Relations for Symbol Technologies, Inc., +1-212-704-4484, ; or Traci Hoch, +1-631-738-5426, , Financial information: Lori Chaitman, +1-631-738-5050, ; Industry analyst information: Shirley Schroedl, +1-631-738-4823, , all of Symbol Technologies, Inc. Web site: http://www.symbol.com/

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