John Q. Sherman Awards recognize excellence in
patient engagement
Today, winners of the inaugural John Q. Sherman Awards for
Excellence in Patient Engagement were honored in award ceremonies
at the 16th Annual NPSF Patient Safety Congress in Orlando, FL. Dr.
Nasia Safdar, hospital epidemiologist for the University of
Wisconsin Hospital, was recognized with the individual award of
excellence. The OpenNotes Collaborative won the award for
institutional achievement, which was accepted by Melissa Anselmo,
national program director for OpenNotes.
Awards were conferred by Standard Register Healthcare (NYSE:SR)
and the National Patient Safety Foundation’s Lucian Leape Institute
on behalf of EngagingPatients.org, the online community that
sponsored the award.
“The work of Dr. Safdar and the OpenNotes Collaborative offer
wonderful examples of how patient engagement can improve health
care quality and safety,” said Tejal K. Gandhi, MD, MPH, CPPS,
president of the National Patient Safety Foundation and the NPSF
Lucian Leape Institute. “Our Institute has been very focused on
this issue, and we are pleased to join with Standard Register
Healthcare to recognize these efforts.”
Dr. Safdar received individual recognition for her successful
initiatives in engaging patients and staff to develop interventions
at every level of the care delivery process to reduce
hospital-associated infections. Her innovative approaches led to
significant reductions in catheter-associated urinary tract
infections, clostridium difficile infections and surgical site
infections. In addition, health worker hand hygiene rates rose from
50 to 90 percent in one year.
The OpenNotes Collaborative was selected as the institutional
winner for its bold, innovative initiative to engage patients
through transparency – by providing them access to the visit notes
written by their doctors, nurses or other clinicians. A
collaborative formed by Beth Israel Deaconess Medical Center in
Massachusetts, Geisinger Health in Pennsylvania and Harborview
Medical Center in Washington, the OpenNotes pilot program, funded
by the Robert Wood Johnson Foundation, was initiated in three
cities with 105 physicians, inviting 20,000 patients to access
visit notes via a secure e-portal. After one year, a large majority
of participating patients reported clinically relevant benefits and
minimal concerns, and virtually all patients wanted the practice to
continue while physicians reported little or no impact on daily
workload, or patient anxiety or confusion. Today, more than three
million patients at multiple institutions nationwide have access to
their doctors’ notes.
The award competition drew nominations from 23 states.
Nominations were evaluated on their relevance to advancing patient
engagement, success in engaging patients to drive results, the
sustainability of their success, potential for replication,
effectiveness in collaborating with others and communicating with
their audiences, and their inspirational value.
“The quality of the award submissions was exceptional and the
final selection difficult,” said John King, president of Standard
Register Healthcare. “In the end, judges were inspired by the way
Dr. Safdar and the OpenNotes Collaborative were able to actively
engage patients, their families and personal support networks
directly into the care process. It is work such as theirs that will
bring about the transformation needed to improve the cost, quality
and experience of healthcare.”
Full details of the nominees, their award-winning initiatives,
and the competition have been published at
www.engagingpatients.org/awardwinners.
About EngagingPatients.orgLaunched by Standard Register
Healthcare in June 2013, EngagingPatients.org is an online
community where providers, patients and patient advocates can come
together to learn and share best practices for engaging patients,
and participate in thoughtful discussion. Its mission is to improve
the patient and family experience and the quality of care, and to
create better outcomes by enhancing communication between patients,
their advocates and their providers. The John Q. Sherman Award of
Excellence in Patient Engagement was created by the
EngagingPatients community to recognize and give visibility to the
innovative programs and approaches that are increasing patient and
family engagement, and delivering better, safer care and
outcomes.
About the National Patient Safety FoundationThe National
Patient Safety Foundation’s vision is to create a world where
patients and those who care for them are free from harm. A central
voice for patient safety since 1997, NPSF partners with patients
and families, the health care community, and key stakeholders to
advance patient safety and health care workforce safety and
disseminate strategies to prevent harm. NPSF is an independent,
not-for-profit 501(c)(3) organization. To learn more about the
Foundation’s work, visit www.npsf.org.
About the NPSF Lucian Leape InstituteThe NPSF Lucian
Leape Institute, established in 2007, is charged with defining
strategic paths and calls to action for the field of patient
safety, offering vision and context for the many efforts under way
within health care, and providing the leverage necessary for
system-level change. Its members comprise national thought leaders
with a common interest in patient safety whose expertise and
influence are brought to bear as the Institute calls for the
innovation necessary to expedite the work and create significant,
sustainable improvements in culture, process, and outcomes critical
to safer health care.
About Standard RegisterStandard Register (NYSE: SR), is
trusted by the world’s leading companies to advance their
reputations and add value to their operations by aligning
communications with corporate brand standards. Standard Register’s
business is Connectication: leveraging traditional printing and
technology-enhanced communications solutions to amplify the
effectiveness of connected communications. Providing
market-specific insights and a compelling portfolio of workflow,
content and analytics solutions to address the changing business
landscape in healthcare, financial services, manufacturing,
transportation and retail markets, Standard Register is the
recognized leader in the management and execution of
mission-critical communications. More information is available at
http://www.standardregister.com.
Standard Register Healthcare is a business unit of Standard
Register, serving more than 1,800 clients from across the
healthcare delivery network, including acute, ambulatory, and
long-term care, managed care and the suppliers that support them. A
recognized leader in managing patient-centric information and
communications, Standard Register Healthcare provides services and
technology-enabled solutions to standardize and manage
communications to enhance patient engagement, the coordination of
care and achieve desired outcomes. More information is available at
www.standardregisterhealthcare.com.
Photos/Multimedia Gallery Available:
http://www.businesswire.com/multimedia/home/20140515005247/en/
Standard Register HealthcareMedia contact:Christine Winters,
937-620-6170christine.winters@standardregister.comorNational
Patient Safety FoundationMedia contact:Patricia McTiernan,
617-391-9922pmctiernan@npsf.orgorStandard RegisterInvestor
contact:Carol Merry, 614-383-1624carol.merry@fahlgren.com
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