ST. LOUIS, Oct. 25, 2018 /PRNewswire/ -- We know the
need is great and some of our neighbors feel uneasy as fall turns
to winter. For some, colder weather can mean a struggle affording
higher heating bills or reconnecting gas service. This year, Spire
is helping customers through early availability of our most lenient
payment plans, which are designed around the Missouri Cold Weather
Rule.
"We want to help as many customers with their natural gas
service as temperatures drop. We are excited to offer more payment
options to customers earlier than previous years," said
Dave Williams, director of customer
experience for Spire.
Help is available now. Here's a look at some of the options and
plans available:
- Payment plans: The Cold Weather Rule provides the most
lenient payment plans available for customers. Plans are available
Nov. 1 – March
31, but Spire is offering Cold Weather Rule payment plans
early this year to help customers stay warm. Customers can call
Spire today to see if they qualify and sign up.
- State and federal funds: Funds are available for
customers based on income level, age and disability. Funds for
elderly and disabled customers are available starting Nov. 1. Funds for income eligible customers are
available starting Dec. 1. Please
reach out to your local community action agency to start the
application process today.
- DollarHelp: Funds are also available through DollarHelp.
Many Spire customers donate $1 a
month on their utility bill to help neighbors in need. And Spire
matches $150,000 every year to help
the communities we serve. These funds are available now through
local agencies.
- Budget billing: Every customer can take advantage of
budget billing, which helps ease the crunch of higher winter bills
by spreading out costs over a 12-month period.
If a customer needs assistance to stay warm this winter, the
best thing to do is give us a call directly. If you live in the
St. Louis area, please call Spire
at 800-887-4173. In the Kansas
City and western Missouri
area, please call Spire at 800-582-1234.
About Spire
At Spire Inc. (NYSE: SR) we believe energy exists to help make
people's lives better. It's a simple idea, but one that's at the
heart of our company. Every day we serve 1.7 million homes and
businesses, making us the fifth-largest publicly traded natural gas
company in the country. We help families and business owners fuel
their daily lives through our gas utilities serving Alabama, Mississippi and Missouri. Our non-utility operations include
Spire Marketing, which provides natural gas marketing and related
services. We are committed to transforming our business and
pursuing growth through 1) growing organically, 2) investing in
infrastructure, 3) acquiring and integrating, and 4) innovation and
technology. Learn more at SpireEnergy.com.
Media Contact:
Jenny Gobble
314-342-3300
Jenny.Gobble@SpireEnergy.com
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SOURCE Spire