TECO Peoples Gas Again Ranked Most Trusted Utility in the Nation
10 Décembre 2015 - 7:15PM
Business Wire
In the Cogent Reports’ Residential Utility Trusted Brand &
Customer Engagement™ Study, TECO Peoples Gas was designated a
Customer Champion and received the highest overall score in the
nation.
Repeating its performance in June of 2015, Peoples Gas also
ranked highest in Brand Trust among the 125 electric, natural gas
and combination utilities across the country that are included in
the study.
The study measures three business components: Brand Trust,
Operational Satisfaction and Product Experience. Cogent Reports is
a division of Market Strategies International.
“We work extremely hard to provide great customer service, and
we’re certainly proud of this designation,” said Bruce
Narzissenfeld, vice president of Marketing, Business Development,
Customer Service and Fuels Operations.
“Most gratifying is that our focus on promoting the value of
natural gas and delivering it reliably and affordably has been
recognized by our customers,” Narzissenfeld said. “Not only are we
a good service provider, but we’re a company people want to do
business with, and that is exactly what we aspire to be.”
More than 52,000 residential utility customers responded to the
web-based survey.
Peoples Gas System, Florida’s largest natural gas distribution
utility, is part of the TECO Energy family of companies. Peoples
Gas serves more than 360,000 customers across Florida. TECO Energy
Inc. (NYSE: TE) is an energy-related holding company with regulated
electric and gas utilities in Florida and New Mexico: Tampa
Electric, Peoples Gas System and New Mexico Gas Co.
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version on businesswire.com: http://www.businesswire.com/news/home/20151210006233/en/
Peoples Gas SystemCherie Jacobs, 813-228-4945
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