The University of Maryland Medical System Selects Bowne Global Solutions to Provide Interpretation Services for Patients NEW YORK, July 6 /PRNewswire-FirstCall/ -- Bowne Global Solutions (BGS), a leading provider of interpretation and translation services, announced today that it has signed a contract with the University of Maryland Medical System (UMMS) in Baltimore, Maryland to provide all foreign language interpretation to hospital patients in person or over the phone. Under the terms of the three-year agreement, BGS will provide the interpretations using certified interpreters, who collectively are fluent in 30 languages, to the Medical System's six Baltimore-area hospitals. Limited English Proficient (LEP) patients of these hospitals most frequently request interpreters for Spanish, Korean, Vietnamese, Mandarin and Russian. BGS interpreters are available for LEP patients who have a variety of medical needs, including those with scheduled hospital visits, those delivering babies and patients who come to the emergency department. Depending on the medical situation of the patient, the interpreters may conduct face-to- face interpretations at the hospital bedside or they may translate remotely by telephone. "Our need for foreign language interpretation has been growing, and BGS Interpretations Services will enhance our ability to communicate with those patients who do not speak English. Clear communication with our patients is an important component in providing excellent care," said Maurice McCreary, Director of Customer Service at the University of Maryland Medical Center, which is one of the six hospitals in the University of Maryland Medical System. "Working with BGS gives us access to professional interpreters who have been tested and certified. They can translate complicated medical concepts in English and many other languages, including some rare dialects," added McCreary. "The University of Maryland Medical System has proven its leadership position in the medical community by adapting to the rapidly changing needs of its foreign language-speaking patients," said Deane Dayton, Senior Vice President of BGS Interpretation Services. "Providing best-in-class interpretation services in a variety of foreign languages demonstrates UMMS's commitment to high quality customer service and patient care." The six hospitals within the private, non-profit University of Maryland Medical System that will be accessing BGS Interpretation Services are: The University of Maryland Medical Center, Maryland General Hospital, North Arundel Hospital, University Specialty Hospital, Kernan Hospital and Mt. Washington Pediatric Hospital. The Medical System's hospitals admit more than 60,000 patients each year. About Bowne Global Solutions Bowne Global Solutions (BGS) is one of the world's leading providers of language and cultural solutions. Our clients have come to rely on our interpretation, translation, localization and technical publication services to communicate and adapt their products and services to audiences from around the world. BGS has approximately 2,000 employees in 24 countries. For more information visit http://www.bowneglobal.com/. Bowne Global Solutions is a business unit of Bowne & Co., Inc. (NYSE: BNE), a global leader in providing high-value solutions that empower our clients' communications. In addition to BGS, Bowne & Co.'s diversified business units include Bowne Financial Print, the world's largest financial printer; Bowne Enterprise Solutions, a leading provider of digital printing and electronic delivery of personalized communications; and Bowne Business Solutions, the leader in delivering a full array of business process outsourcing services to the legal and financial services industries. For more information visit http://www.bowne.com/. DATASOURCE: Bowne Global Solutions CONTACT: Pam McKinlay, Director of Marketing Communications, +1-917-339-4878, Web site: http://www.bowneglobal.com/

Copyright